國家開放大學(xué)《管理英語2》形考任務(wù)1-8參考答案

國家開放大學(xué)《管理英語2》形考任務(wù)1-8參考答案形考任務(wù)1一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、—Wouldyouliketogototheconcertwithus?— ,butI’vepromisedtohelpJimwithhisChinese.Thankyouallthesame.IhateconcertsI’llgowithyouIwishIcould2、—DoyoumindifIrecordyourlecture?— .Goahead.NevermindNo,you’dbetternotNotatall3、—Iwasworriedaboutmymath,butMr.WhitegavemeanA.That’saneasycourse.Congratulations!Mr.Whiteisverygood.4、Theenemyhasstrengthenedtheir position.A.protectiveB.defensiveC.offensive5、Hesayswhathethinksanddoeswhathewantstodo, otherpeople’sfeelings.accordingtoregardlessofbecauseof二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。Thankyousomuchforyourgeneroushospitality.（）真的非常感謝您的幫助。非常喜歡這里宜人的環(huán)境。非常感謝您的盛情款待。Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.（）一個真實的朋友就是能伸出他的手觸碰你心靈的人。一個真實的朋友就是能伸出他的手理解你心靈的人。真正的朋友是一個可以援手幫助并感動你心扉的人。Idon’tknowwhyheislate,hemighthavehadanaccident.（）A.我不知道他為何遲到，可能遇上了事故。B.我不知道他為何沒有遲到，很有可能遇上了事故。C.我不知道他為何遲到，一定是遇上了事故。Theyarewillingtounderstandtheirpartner’spositionfirstbeforetryingtogetunderstood.（）在得到合作對方理解后，他們才愿意理解合作伙伴的立場。在得到合作對方理解前，他們愿意先理解合作伙伴的立場。他們愿意去了解對方的立場但必須先想明白。Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.（）你對面試越熟悉，在面試過程中你的焦慮就會越少。面試中熟人多，面試過程中你焦慮也會少。你熟悉面試多一點，面試中的麻煩就會少一點。形考任務(wù)2一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、—MayIaskyouwhyyoulefttheformercompany？A.BecauseI'mveryco-operativeandhavegoodteamworkspirit.BecauseIwanttochangemyworkingenvironmentandseeknewchallenges.BecauseIhaveworkedfortwoyearswithanAmericanCompany.2、—Whatstartingsalarydoyouexpect?I'dliketostartonMondaynextweek.Iexpecttogetasalaryincrease.I'dliketostartat￥5000amonth.3、一?—IhaveworkedforIBMfor3years.DoyoulikeyourworkinIBM?Whatisyourworkingexperience?WhydoyoudecidetoleaveIBM?4、Hiringtherightemployee you athousandtimesoverinhighemployeemorale.pays...offtake...offpays…back5、Thesetipsmayhelpyouavoid bademployeesforyourcompany.tohirehiringhire二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、B、C三個選項中選出一個最佳選項。Theoldsaying“practicemakesperfect”appliestointerviewingtoo.Conductpracticeinterviewswithafriendorfamilymember,andaskfortheirfeedback.Youcanalsorecordorvideotapeyourresponses（so）youcanreviewyouranswersandcheckyourbodylanguage.Prepareanswerstocommonly（asked）interviewquestions.Doingsowillhelpyouanalyzeyourbackgroundandqualificationsfortheposition.Alsopreparealistofquestionsyouwanttoasktheinterviewer.Remember,youaren't（simply）tryingtogetthejob-youarealsointerviewingtheemployertoassess（whether）thiscompanyandthepositionareagoodfitforyou.Themoreyoupractice,themoreself-assuredyouwillfeelwalkingintotheinterview.Youranswerswillfeelnatural,andinterviewerswillbeimpressedbyyour（confidence）.形考任務(wù)3一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、— —Itmightbeagoodideatoreadsomesimplifiedbooksfirst.Havethebooksbeensoldout?Whatisaboutthisone?Whatbookswouldyourecommend?2、— —Intotal,itshouldbeabout15,000RMBforthethree-daytraining.A.Howmuchhaveyoubudgetedforthetraining?Howlongwillthetraininglast?Howmuchhasthetrainingcost?3、—Anysuggestionsfortheproject?A.Ineedyouradviceonit.Iadviseyoutoputmorehandsinthisproject.Thanksforyoursuggestions.4、Howmanyplayersdoesabaseballteam？A.consistofB.beresponsibleforC.setout5、Accordingtotheirfeedbacksheets,theparticipantsareall withthetraining.satisfiedsatisfyingsatisfactory二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、B、C三個選項中選出一個最佳選項。PPHCandGooseneckaretwoorganizationsthatdosimilarcommunitywork.Eachhashiredanewstaffmembertomakecontactwithandprovideservicestonewparents.ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistypeofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducinghertocolleagues,thedirectorgivesheratownmapandalistofthenamesofthefamiliesshewillberesponsiblefor,andwishesherluck.Afterlunch,Elainesetsouttocontactthefamilies,worriedaboutwhatshe’lldoorsaywhenshemeetsthem.MarkhasadegreesimilartoElaine’s,andhasjustbeenhiredbyGooseneck.Onhisfirstday,helearnsthathisjobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamilyvisitswithexperiencedstaffmembers,anddiscusseswiththemwhattheydidandwhy.Herole-playssomesituationswithotherstaffmembers,andgetssomedirectinstructionfromthem.Bythefollowingweek,whenhe’sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.Andheknowsthathistrainingwillcontinue.Whichsituationwouldyouratherbein,beingthrownintothethickofthingswithnotrainingorbeingtrainedtopreparefortheworkyou’regoingtodo?WhatarePPHCandGooseneck?（）Theyaretwocompaniesthatdosimilarbusiness.Theyaretwoorganizationsthatdodifferentcommunitywork.Theyaretwoorganizationsthatdosimilarcommunitywork.WhichdegreedoesElainehave?（）Psychologydegree.Physiologydegree.Sociologydegree.WhichofthefollowingstatementsisTRUEaccordingtothepassage?（）Elainehasdonethistypeofcommunityworksoherorganizationdoesn’tprovidestafftraining.Markhasaclearideaofhisjobafterthetraining.Markknowshistrainingcomestoanend.HowisMarktrainedtobepreparedforhiswork?（）Markspendstwodaysonfamilyvisitswithexperiencedstaffmembersanddiscusswiththem.Markrole-playssomesituationswithotherstaffmembersandgetssomedirectinstructionfromthem.BothAandB.Whatisthemainideaofthepassage?（）Theimportanceoftraining.Differenttrainingways.Elaine’sandMark’sworkexperience.形考任務(wù)4一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、—Howdoyouthinkofthethemeofourevent?It’sprettygood.Ifeelsosorryaboutthat.I’dliketohavesometea.2、—Let’smakeplanfirstforourevents,shallwe?.Yes,wedo.OK,let’sdoit.I’dliketo.3、—YourplanisperfectandIbelievethatitwillbeagreatsuccess.A.Yes,itis.Thankyouverymuch.Idon’tthinkso.4、Areyoufamiliar thesaying,“it’snotwhatyouknow,butwhoyouknow”?Ineventplanning,networkingiskey!withtoin5、Thisinvolves thehigh-levelreasoningbehindyourintentionsfortheevent.identifyidentifiedidentifying二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、B、C三個選項中選出一個最佳選項。Successfulandmemorableeventsdon’tjusthappen.Organizingandholdinganeventtakesplanning.Whetherit’sananniversary,asportingeventoraretirementparty,andnomatterhowmuchtimeyouhave,yourevent’ssuccessisinthedetails.Therearesomesuggestionsforyoutoholdasuccessfulevent.Decideuponyourtargetaudience.Thefirstthingisyoushouldknowwhoyourtargetaudienceis.Fromthisalltheotherdecisionswillfallintoplaceintermsofformat,content,prices,locationetc.Makealistofdetails.Whenyouholdanevent,youneedtoconsidereverything,fromprogramcontent,lighting,foodserving,transportationtoparkingandsafety.Makingalistwillensureyoudon’toverlookthings.Haveaclearpurpose.Whenyouplananevent,youshouldclearlydefine.itspurpose,becausethefollowingdecisionshouldsupportit.Donotclash.Checkthecalendar.Don’tclashwithholidaysorpopularvacationtimes.Knowyourlimitations.Youshouldbeawareofyourweaknesssuchasbudgetortime.Ifyoudecidetoholdaneventinaweek’stime,planforamorefamiliaraffair.Ifit’sabigevent,prepareseveralmonthsahead.Ifthebudgetissmall,youmayhavetoalotofdo-it-yourselfwork.1.WhichofthefollowingstatementisNOTtrueaccordingtothepassage?（）Toknowyourtargetaudiencefirsthelpsyouplanyoureventbetter.Tocheckthecalendarcarefullywillavoidtimeconflict.Knowthelimitationmeansyoushouldknowtheaudience’slimitation.Whichisnotthefactorofholdingasuccessfulevent?（）AclearpurposeAlistofdetailsAinvitationAccordingtothepassage,whatisthekeyfactortomakeyoureventsuccessful?（）Leadership.Details.Plentyofplanningtime.Whatisthebesttitleforthispassage?（）A.Details-thekeytothesuccessofanevent.Successfulandmemorableeventsdon’tjusthappen.Howtoplansuccessfulevents.Whatisthepurposeofmakinglistofdetails?（）MakesurenotoverlookthingsTofollowdecisionsTohaveaclearpurpose形考任務(wù)5一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、—What’syourviewonourquestionnaire?A.I’dliketogothere.B.Withmypleasure.C.Firstofall.We’dbetterchangeourquestionorder.2、—Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?Itdoesn’tmatterByallmeansIhavenoidea3、—?—Twiceaweek.Howoftendoyouuseourcompany’sproductWhendidyoubuyourproductsWhatdidyoubuyinourcompany4、Thequalityofquestionnairewill howmuchinformationweknowfromourcustomers.A.effectaffectaffections5、Customers refusetofillingthequestionnairearenotpermittedtobuytheproduct.whatwhichC.Who二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容進行判斷，正確寫“廣錯誤寫￥”。Questionnaires:Advantages&DisadvantagesEverycoinhastwosidesandquestionnairesarenodifferent.Withquestionnaires,theadvantagesoutweighthedisadvantages.AdvantagesofQuestionnairesComparedtoface-to-faceinterviews,questionnairesarecheaperforcollectingdatafromalargenumberofrespondents.Also,questionnairesareeasytoanalyze,andcomputersoftwarecaneasilycompletedataentryandmaketablesfornearlyallsurveys.Questionnairesarefamiliartomostpeopleasnearlyeveryonehashadsomeexperiencecompletingone.Questionnairesreducebiaswhentherearenocluestoaffecttherespondents.DisadvantagesofQuestionnairesOnemaindisadvantageofquestionnairesisthepossibilityoflowresponserateswhichreducesourconfidenceintheresults.Anotherdisadvantageistheyprovidelittleflexibilityfortherespondents.What’smore,manytimestherespondentisnotthesamepersonyousentthequestionnaireto.Finally,questionnairesarenotsuitableforsomepeople.Forexample,asurveytoagroupofpoorlyeducatedpeoplemightnotworkbecauseofreadingproblems.Theadvantagesofquestionnairearemorethandisadvantages.（T）Questionnaireisthecheapestwayforcollectingdatafromrespondents（.F）Questionnaireshavetheadvantageofbeinganalyzedeasilythroughthecomputersoftware.（T）Questionnaireissuitableforeveryone.（F）Therespondentisusuallythesamepersonyousentthequestionnaireto.（T）形考任務(wù)6一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、—Whatdoyouthinkofyourmother’sadvice?Itdoesn’tfitus,actuallyNo,Idon’tbelieveitIdon’tbelieveinher2、—Canyoustayherelonger?—,butIhavetobebacktomorrow.I’dlovetoNo,thankyouI’mafraidnot3、—Iamsorry.Nowwhatwerewetalkingabout?NevermindIdon’tremember,eitherYouweresayingthatyouusedtobeateacherIhavecoffeebreakfasttime.atinon5、You’dbetterhaveyourhair beforegoingtoyourfriend’swedding.cuttingcuttocut二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。Amanandhiswifehadasmallrestaurantnearastation.（）A.一個男人和他的妻子在靠近車站的小飯館里吃飯。一個男人和他的妻子有一個車站飯館。一個男人和他的妻子在靠近車站的地方開了家小飯館。Onthelastdayoftheoldyear,thereisafamilydinner.（）在老年人的最后日子，通常有一頓家庭餐。在即將過去的一年的最后一天，會有一次家庭聚餐。在過去的日子里，經(jīng)常有家庭聚餐。Afewminuteslaterthedoctorcameoutofhisroomforthethirdtime.（）幾分鐘后，醫(yī)生第三次從他的房間走出來。醫(yī)生在遲到的幾分鐘后，終于從他的房間走出來為了第三名。幾分鐘后，醫(yī)生來到他的房間第三次。Youcanseemanyinterestingthingsonyourway.（）A.你能看見許多有趣的東西在你回家的路上。B.一路上你能看見許多有趣的事情。C.你能看見許多好玩的東西在車上。5.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.（）A.對顧客和對自己有耐心將走很長的路才能贏得生氣的顧客對你工作的支持。B.對顧客和對自己有耐心將在贏得生氣的顧客對你工作的支持方面大有幫助。C.對顧客和對自己有耐心將會很難贏得生氣的顧客對你工作的支持。形考任務(wù)7一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、—Whydoyoulookunhappy.What’sthematter?A.I’msatisfiedwiththegoodperformanceoftheradioI’vejustbought.B.I’mgladtohaveboughtthisradioatsuchaprice.C.I’mratherdisappointedwiththepoorqualityoftheradioI’vejustbought.2、—Customer:Wehaveorderedforalmostonehour.Whyisitsohardtogetourdishesreadyinyourrestaurant?—Waiter:I’mreallysorryaboutthat.Idon’tthinkit’shard.You’llgetitnexttime.3、一?—That’sgreat!WhatareyougoingtoeatattheMexicanrestaurantWhenareyougoingtodinnerattheMexicanrestaurantHowaboutgoingtodinnerattheMexicanrestauranttonight4、TheheatingsystemofourapartmentbrokedownsoImadea calltothecommunityservicecenter.A.discussionB.complaintC.praise5、Itisonlybyagreeingwiththeirviewpointandthatyouwillresolvethesituationandsendthecustomerawayhappy.suggestingapossiblesolutionsuggestapossiblesolutionsuggestedapossiblesolution二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容進行判斷，正確寫“廣錯誤寫￥”。Feedbackfromyourcustomersisveryimportant.Themoreinformationyouhavefromthem,themorecompetitiveyouwillbeinyourfield.Thefollowingtechniqueswillhelpyouknowwhatthecustomersthinkofyourbusiness.Askyourcustomersdirectlyandcatertotheirwishes.Thisisthesimplestwaytofindoutwhatpeoplewantfromyourserviceorproduct.Whenhotelcustomersareaskedwhattheywantfortheirbreakfastandthenthehotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequitedifferent.Beacustomeryourselfandfindoutwhatyourcustomersexperiencewhentheyuseyourservice.Thisisoneofthemostobviousbutunderusedwaysforgettingfeedback.Forexample,youcanactasoneofthecustomersinawheelchair,andseehowyou’retreated.Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.Usequestionnairesandsurveys.Thisisoneofthemostwell-establishedfeedbacktechniques.Whenwell-conducted,theyusuallyworkwell.Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.Theircommunicationwiththecustomerswillbecomeimportantinformationforimprovingcustomercare.Youmaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,you’rewastingyourtime.Implementone,two,threeoralloftheabovetechniques,andyourserviceandproductwillimproveovernight.Hotelcustomersandhotelstaffthinkthesameaboutbreakfast.（F）Agoodorbadexperienceofacustomerinawheelchairinyourshopshowswhetheryourserviceisgoodornot.（T）It’snotnecessarytoknowaboutthecustomers’needsandpreferences.（F）Questionnairesareusefulingettingfeedbackfromcustomers.（T）Front-linestaffhavenothingtodowithimprovingcustomerservice.（F）形考任務(wù)8一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填入空白處的最佳選項。1、一?