高星級(jí)酒店常用英語(yǔ)日常英語(yǔ)

（一）“Wouldyou~（二）Goodafternoon,sir.WelcometoFOSHANElectrcicalHotel.中午好，先生，歡迎光臨佛山電子賓館Goodevening,Ms.MayIhelpyou?后面也可以接上自己酒店名稱、部門名稱，如：Goodmorning,sir.ThisistheFrontDesk.MayIhelpyou?早上好，先生。這里是服務(wù)臺(tái)，請(qǐng)問(wèn)您需要服務(wù)嗎？（三）Iamverysorrytohavekeptyouwaiting.很抱歉讓您久等了。Couldyouwaitalittlelonger,please?請(qǐng)您稍候好嗎？“No.如果是自己的錯(cuò)就說(shuō)“Iamsorry.”;如果是公司的錯(cuò)，就說(shuō)：“Wearesorry.面對(duì)客人的疑問(wèn)，不要只是一味地傻笑，或是一直說(shuō)Yes,Yes.如果聽(tīng)不懂事，要向客人提當(dāng)負(fù)責(zé)的工作人員不在時(shí)IamafraidMr.Linisoutatthemoment.Heshouldbebackaround5p.m.不好意思，林先生現(xiàn)在外出。他應(yīng)該會(huì)在下午5點(diǎn)左右回來(lái)。IamafraidMr.Haoisonanotherline.Couldyouholdtheline,please?不好意思，郝先生正在講電話。請(qǐng)您在線上稍侯好嗎？I’lltellhimtocallyoubackwhenhereturns.321我知道了，謝謝。B:Abellmanwillshowyoutoyourroomwhenyouhavefinishedchecking-in.當(dāng)您辦好住宿登記時(shí)，行李服務(wù)員會(huì)帶您到房間。I’dliketobookadoubleroomforTuesdaynextweek每晚115美元。noonofOctober4tothemorningofOctober10．我想訂一個(gè)帶洗澡間的單人房間，10月4曰下午到10月10曰上午用。9．Wedohaveasingleroomavailableforthosedates．我們確實(shí)有一個(gè)單間，在這段時(shí)間可以用。10．Whatistherate，please？請(qǐng)問(wèn)房費(fèi)多少？11．Thecurrentrateis＄50pernight．現(xiàn)行房費(fèi)是50美元一天。順便說(shuō)一下，如有可能我想要一個(gè)不臨街的安靜房間。15．Welcometoourhotel．歡迎光臨。16．Soyouhavegotaltogetherfourpiecesofbaggage？您一共帶了4件行李，是不是？17．Letmehaveacheckagain．讓我再看一下。18．TheReceptionDeskisstraightahead．接待處就在前面。19．Afteryou，please．你先請(qǐng)。20．Excuseme，wherecanIbuysomecigarettes？勞駕。我到哪兒可買到香煙？21．Thereisashoponthegroundfloor．一樓有個(gè)商店。22．ItsellsbothChineseandforeigncigarettes．在那兒可買到中國(guó)香煙和外國(guó)香煙。23．CanIalsogetsomesouvenirsthere？也可以買到紀(jì)念品嗎？24．Thereisacountersellingallkindsofsouvenirs．有個(gè)柜臺(tái)出售各種各樣的紀(jì)念品。25．Excuseme，whereistherestaurant？勞駕，請(qǐng)問(wèn)飯廳在哪兒？26．WehaveChineserestaurantandawestern－stylerestaurant．Whichonedoyouprefer？我們有中餐廳和西餐廳，你愿意去哪個(gè)？27．I’dliketotrysomeChinesefoodtoday．今天我想嘗嘗中國(guó)菜。禮賓部行李生門童行李行李架行李存放處行李車司機(jī)電梯Elevator洗手間Toilet機(jī)場(chǎng)AirportRailwaystation商場(chǎng)Shoppingcenter超市Supermarket小費(fèi)雨傘Pick-叫早服務(wù)Morningcall貴重物品Valuables易碎物品FragileobjectsBuffetbreakfast往前直走Straighton五星級(jí)酒店Five-前廳部總臺(tái)總機(jī)商務(wù)中心票務(wù)游泳池大堂吧Lobbylounge/醫(yī)務(wù)室桑拿Sauna/按摩Massage/美容廳寶龍會(huì)多功能廳/會(huì)議室停車場(chǎng)總經(jīng)理Generalmanager/經(jīng)理大堂副理賓客關(guān)系主任主管Director/領(lǐng)班樓層服務(wù)員總臺(tái)接待Receptionist/維修人員changemoney明信片postcardLaundrybagJustamoment,madam.I'llbringthemtoyourightaway.等一會(huì)兒，夫人。我馬上送來(lái)。Thebellboywillshowyoutoyourroom,sir.給您房間鑰匙。Youmay[can]leaveyourluggageintheConcierge.您可以把行李放在禮賓部。Wouldyouliketocheckyourluggagehere?Wouldyoulikemetocallataxiforyou?/Wouldyouwantataxi?你需要我為你叫一輛出租車嗎？/需要出租車嗎？About20minutesbytexifromheretoAirport.對(duì)不起讓你久等了。Wouldyoutellmeyourphonenumber?您能告訴我您的電話號(hào)碼嗎？汽車停在了寶龍大酒店門口，門童上前為Steven場(chǎng)景一：Doorman[D]:Goodevening,sirandmadam．Welcometoourhotel．門童[D]：晚上好。歡迎光臨！Steven先生[S]：晚上好。D：Lunch10∶30a．m．to2∶00p．mDinner5∶30to10∶00p．m10點(diǎn)。S：噢，好的。我住1101房。B：營(yíng)業(yè)時(shí)間是早上6點(diǎn)半到10點(diǎn)。S：110114.Solong．46.Idoubtit56.Countmeon64.Dolhaveto87.I'llseetoit146.Youcan'tmissit175.Timeisrunningout．178.Youdidfairlywell!1Icaughtthelastbus.Icouldhardlyspeak．240.Whathorribleweather!256.It'snousecomplaining.263.15dividedby3equals5．1535。291.Wejustcaughttheplane293.What'syourgoalinlife297.Yo