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ProfessionalEnglishPPTcoursewarecontents目錄IntroductiontoProfessionalEnglishWorkplacecommunicationskillsEssentialvocabularyandexpressionsintheworkplacecontents目錄WorkplacescenariosimulationIntroductiontoCommonProfessionalEnglishCertificatesIntroductiontoProfessionalEnglish01DefinitionProfessionalEnglishreferstotheEnglishlanguageusedinspecificindustriesorfields,suchasbusiness,technology,medicalscience,law,etc.Itfocusesonthelanguagecharacteristicsandcommunicationmethodsoftheseindustries,emphasizingthepracticalityandaccuracyoflanguageuseImportanceWiththeglobalizationoftheworldeconomy,professionalEnglishhasbecomeanessentialskillforindividualstoparticipateininternationalcompetitionandcooperationItnotonlyhelpsindividualsexpandtheircareerdevelopmentopportunities,butalsopromotestheexchangeandcooperationofdifferentindustriesandfieldsDefinitionandImportanceLanguageFeatures:GeneralEnglishisagenerallanguageusedindailylife,whileprofessionalEnglishfocusesonthelanguagefeaturesandcommunicationmethodsofspecificindustriesorfieldsThevocabulary,grammar,andpresencestructureofprofessionalEnglisharemoreprecisionandcondition,emphasizingclarityandaccuracyApplicationScenarios:GeneralEnglishiswidelyusedindailylife,whileprofessionalEnglishisusedinspecificapplicationscenariossuchasbusinessmeetings,technicaldiscussions,medicaldiagnosis,legalcases,etc.ItrequiresadeepunderstandingoftherelevantindustryknowledgeandbackgroundinformationThedifferencebetweenprofessionalEnglishandgeneralEnglishLearningObjectivesofVocationalEnglish01Masterthecommonlanguageskillsandcommunicationmethodsofspecificindustriesorfields02Understandrelevantindustryknowledgeandbackgroundinformation03Improvelanguageproficiencyandcommunicationskillsinprofessionalcontexts04EnhancecrossculturalcommunicationabilityandadaptabilityininternationalcooperationandexchangesWorkplacecommunicationskills02BusinessemailwritingisanessentialskillforeffectivecommunicationintheworkplaceItisimportanttowriteemailsinaclear,conciseandprofessionalmanualThesubjectlineshouldbebriefandtothepoint,summarizingthepurposeoftheemailThebodyshouldbeorganizedintoparagraphsanduseproperpunctationandgrammarItisalsoessentialtoproofreadandeditemailstoensuretheyarefreeoferrorsandcommunicatethemessageclearlyBusinessemailwritingBusinessreportsareacommonrequirementintheworkplace,andtheyneedtobeclear,consistent,andwellstructuredThebodyofthereportshouldpresenttheinformationinalogicalandorganizedManner,usingheadings,subheadings,andbulletpointstoenhancereadabilityTheintroductionshouldprovideabriefoverviewofthereportanditspurpose,whiletheconclusionshouldsummarizethemainpointsandconclusionsBusinessreportwritingItisimportanttostructurepresentationseffectively,usingvisualaidssuchasslides,chartsandgraphstosupportyourargumentsItisalsoimportanttopracticeandreheatpresentationstoensuretheyarewellpaid,engagingandfreeoferrorsorstumpingblocksBusinesspresentationsareanimportantpartofworkplacecommunication,anditisessentialtopresentinformationclearlyandconfidentlyBusinesspresentationskillsCrossculturalcommunicationItisimportanttobeawareofculturaldifferencesandrelevantofotherpeople'svaluesandwaysofdoingthingsCrossculturalcommunicationisessentialintoday'sglobalworkplace,asbusinessesgraduallyworkwithpeoplefromdifferentculturesandbackgroundsItisalsoessentialtoadaptcommunicationstyle,languageandbehaviortosuitdifferentculturalnorms,inordertobuildeffectiverelationshipsandachievebusinesssuccessEssentialvocabularyandexpressionsintheworkplace03要點(diǎn)三Jobadvertisementreadingandunderstandingjobadvertisementstoidentifytheessentialinformationsuchasjobtitle,jobresponsibilities,qualificationsrequired要點(diǎn)一要點(diǎn)二CoverletterwritingatargetedandprofessionalcoverlettertointroduceyourselfandhighlightyourqualificationsandexperiencerelatedtothejobInterviewskillspreparingforandconductingyourprofessionalduringjobinterviews,includingunderstandingcommoninterviewquestionsandprovidingwellstructuredanswers要點(diǎn)三JobsearchandrecruitmentCommonofficevocabularyandexpressionsunderstandingcommonofficeproceduresandprotocols,suchasemailetiquette,managingfilesanddocuments,andusingvariousofficetoolsandsoftwareBusinesscoherenceWritingeffectiveemails,memories,andotherbusinessdocumentswithproperformattingandlanguageusageTelephoneskillshandlingphonecallsprofessionally,includingmeetingcallsappropriately,takingmessages,andprovidinginformationclearlyandpolitelyOfficeprocedures010203Negotiationstrategiesunderstandingthekeyelementsofsuccessfulnegotiation,suchasidentifyingnegotiationgoals,preparingfornegotiation,usingeffectivecommunicationtechniquesPermanentlanguageusinglanguagethatisconvincingandconvincing,includingtheuseoffacts,figures,andexamplestosupportyourargumentsComplexandagreementunderstandingtheimportanceofcomplexityandagreementinnegotiation,andknowingwhentobackdownormakeprocessestoreachadealBusinessnegotiationskillsandexpressionProductandServiceDescriptionprovidingallrelevantinformationaboutaproductorservice,includinganylimitations,claims,orwarranties,toensurecustomersmakeinformeddecisionsDisclosureofinformationunderstandingandbeingabletoexplainthekeyfeaturesandspecificationsofaproductorservice,includingitsbenefitsanduniquesellingpointsProductspecificationsbeingabletocomparedifferentproductsorservicesandidentifytheirstrengthsandweaknessestohelpcustomersmakeinformeddecisionsComparativeanalysisWorkplacescenariosimulation04SimulatearealinterviewenvironmenttohelpstudentsimprovetheirinterviewskillsandEnglishexpressionability.Provideinterviewscenariosforvariousindustriesandpositions,suchasIT,marketing,finance,etc.TeachstudentshowtoprepareEnglishresumesandcoverletters,aswellashowtoanswercommoninterviewquestions.Bysimulatinginterviews,studentscanexperiencearealinterviewatmosphere,improvetheirconfidenceandadaptability.BusinessMeetingScenarioSimulation0102030405InterviewscenariosimulationTeachstudentshowtopreparemeetingagendas,invitations,andmeetingminutes.Simulatevariousbusinessconferencescenarios,suchasproductlaunches,projectdiscussions,etc.Trainstudentsintheskillsofspeaking,questioning,anddiscussinginmeetings,andimprovetheircommunicationandexpressionabilities.SimulatebusinessconferencescenariostohelpstudentsimprovetheirbusinessEnglishproficiencyandconferenceorganizationandcoordinationskills.BusinesstravelscenariosimulationSimulatebusinesstravelscenariostohelpstudentsunderstandthetravelprocessandimprovetheirEnglishcommunicationskills.SimulatebusinessconferencescenariostohelpstudentsimprovetheirbusinessEnglishproficiencyandconferenceorganizationandcoordinationskills.Simulatecommonconversationsandscenariosinairports,hotels,andbusinesssettings.Trainstudentstohandleunexpectedsituationsandchallengesduringbusinesstrips.CustomerservicescenariosimulationSimulatecustomerservicescenariostohelpstudentsimprovetheircustomerserviceawarenessandEnglishcommunicationskills.Teachstudentshowtohandlecustomercomplaints,provideconsultationandadvice,etc.0102030405Teachstudentshowtobookflights,hotels,andarrangeitineraries.Simulatevariouscustomerservicescenarios,suchastelephonecustomerservice,onlinechat,andface-to-facecommunication.Trainstudentstoactivelylisten,understandcustomerneeds,andprovideprofessionalandfriendlyservices.ProfessionalEnglishExaminationandCertificateTypesandrequirementsofvocalEnglishexamsTypes:TherearevarioustypesofvocalEnglishexams,includingbutnotlimitedtoTOEIC,BEC,IELTS,andTOEFLTheseexamstestdifferentaspectsofEnglishproficiency,suchaslistening,reading,writing,andspeakingRequirements:ExamsusuallyhaveminimumscorerequirementsforpassingScoresarecurrentlyvalidforacertainperiodoftimeaftertheexamSimulatevariouscustomerservicescenarios,suchastelephonecustomerservice,onlinechat,andface-to-facecommunication.IntroductiontoCommonProfessionalEnglishCertificates05BEC(BusinessEnglishCertificate)Designedforthoseaimingtoworkininternationalbusiness,BECassessmentsbothbusinessEnglishcommunicationskillsandgeneralEnglishproficiency要點(diǎn)一要點(diǎn)二IELTS(InternationalEnglishLanguageTestingSystem)IELTSisawidelyusedEnglishproficiencytestforhighereducat