0863管理英語(yǔ)4-0001-003(1)考試

0863管理英語(yǔ)4-0001

試卷總分：100

答題時(shí)間：60分鐘

客觀題

交際用語(yǔ)（共5題，共10分）

1.

—

I

think

things

have

been

a

bit

difficult

for

us

the

last

couple

of

months.

—____________We've

been

working

hard,

but

still

getting

behind.

A

You're

right.

B

I'm

afraid.

C

I

don't

think

so.

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

2.

—

Is

it

possible

for

you

to

work

out

the

plan

tonight?

—____________

A

I'll

do

that.

B

I

think

so.

C

I'd

love

to.

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

3.

—

Will

you

help

me

arrange

a

meeting

with

Mr.

Brown,

please?

—____________

A

No,

no

way.

B

No,

I

can't.

C

Sorry

I

can't

I

have

to

finish

my

project

right

now.

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

4.

—

You'd

better

not

push

yourself

too

hard.

You

can

ask

the

team

and

listen.

—____________

A

You

are

right.

B

No,

we

can't

do

that.

C

I

think

it

will

kill

our

time.

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

5.

—

What

are

you

going

to

do

this

weekend?

—_____________________.

If

time

permits,

I

may

go

to

Shanghai

with

my

friends.

A

Don't

mention

it

B

It

doesn't

matter

C

It

depends

參考答案：C；考生答案：A；試題分?jǐn)?shù)：2；考生得分：0

詞匯與結(jié)構(gòu)（共15題，共30分）

1.

There

is

no

_____

the

fact

that

he

is

the

best

student

in

the

class.

A

deny

B

denies

C

denying

參考答案：C；考生答案：B；試題分?jǐn)?shù)：2；考生得分：0

2.

It's

about

my

new

role

as

project

coordinator

that

I'm

taking

______.

A

off

B

on

C

away

參考答案：B；考生答案：C；試題分?jǐn)?shù)：2；考生得分：0

3.

AT&T

found

that

employees

with

better

planning

and

decision-making

skills

were

______

to

be

promoted

into

management

jobs.

A

more

likely

B

more

like

C

more

unlikely

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

4.

In

competitive

markets,

leaders

are

________

increased

pressure

to

maintain

a

positive

work

culture.

A

under

B

below

C

beneath

參考答案：A；考生答案：C；試題分?jǐn)?shù)：2；考生得分：0

5.

If

demand

is

rising

but

the

firm

_______from

allocative

communication

failure,

then

stocks

will

fall

and

there

will

be

understaffing.

A

has

been

suffering

B

is

going

to

suffer

C

is

suffering

參考答案：C；考生答案：B；試題分?jǐn)?shù)：2；考生得分：0

6.

Without

his

assistance,

I

_______

the

research

last

month.

A

would

not

have

completed

B

could

not

finish

C

should

not

finish

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

7.

The

demands

and

requirements

placed

on

the

CEO

of

Sony

are

different

from

______

on

the

manager

of

your

local

Wendy's

restaurant.

A

these

B

those

C

which

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

8.

We

need

________

communication

skills:

listen

carefully,

think

before

you

speak

and

manage

conflicts

diplomatically.

A

outstanding

B

plain

C

general

參考答案：A；考生答案：B；試題分?jǐn)?shù)：2；考生得分：0

9.

To

build

the

reservoir（水庫(kù)），

thousands

of

people

have

to

be

.

A

relocated

B

repeated

C

reopened

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

10.

The

responsibilities

in

handbook

______

that

managers

have

to

be

concerned

with

efficiency

and

effectiveness

in

the

work

process.

A

imply

B

indicate

C

interrupt

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

11.

Would

you

______

her

novels

as

serious

literature

or

mere

entertainment?

A

distinguish

B

classify

C

mistake

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

12.

I

think

the

primary

______

factor

is

there's

been

so

much

absence

lately.

A

concerning

B

causing

C

affecting

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

13.

Even

the

best

continually

seek

ways

to

______

their

skills.

A

sharp

B

sharpener

C

sharpen

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

14.

Let

your

values

__________

in

your

communication.

A

come

out

B

look

through

C

come

through

參考答案：C；考生答案：A；試題分?jǐn)?shù)：2；考生得分：0

15.

Keep

a

_____

attitude

and

don't

let

yourself

drown

in

uncertainty.

A

negative

B

positive

C

neutral

參考答案：B；考生答案：C；試題分?jǐn)?shù)：2；考生得分：0

閱讀理解（共2題，共40分）

1.

It's

no

secret

that

good

leaders

are

also

good

communicators.

Indeed,

communication

and

leadership

are

inextricably

tied.

How

can

you

galvanize,

inspire

or

guide

others

if

you

don't

communicate

in

a

clear,

credible

and

authentic

way?

Here

are

5

essential

communication

practices

of

effective

leaders:

Mind

the

say-do

gap.

Trust

is

the

bedrock

of

effective

leadership

—your

behavior

is

your

single

greatest

mode

of

communication,

and

it

must

be

congruent

with

what

you

say.

If

your

actions

don't

align

with

your

words,

you

are

storing

up

trouble

for

the

future.

Make

the

complex

simple.

Effective

leaders

distill

complex

thoughts

and

strategies

into

simple,

memorable

terms

that

colleagues

and

customers

can

grasp

and

act

upon.

The

most

important

thing

is

to

clarify

what

you

want

to

say,

look

out

for

technical

jargon

and

avoid

business

speak,

which

add

complexity.

Say

what

you

mean

in

as

few

words

as

possible.

Find

your

own

voice.

Use

language

that's

distinctly

your

own;

let

your

values

come

through

in

your

communication.

Correct

use

of

language

and

grammar

are

important,

of

course,

but

don't

become

overly

fixated

on

eloquence

for

eloquence's

sake;

concentrate

on

being

distinct

and

real.

People

want

real,

people

respect

real,

people

follow

real.

Be

visible.

Visibility

is

about

letting

your

key

stakeholders

get

a

feel

for

who

you

are

and

what

you

care

about.

Don't

hide

behind

a

computer

and

only

interact

with

people

electronically

—see

them

face

to

face

and

voice

to

voice,

and

interact

with

them

in

a

real,

substantial

way.

In

today's

environment,

where

people

are

often

burned

out,

it's

important

for

employees

to

have

a

personal

connection

with

you

and

the

work

you

believe

in.

Show

the

people

that

work

for

you

that

you're

engaged

and

that

you

care

about

them

and

their

work.

Listen

with

your

eyes

as

well

as

your

ears.

Effective

communication

is

a

two-way

process,

and

good

leaders

know

how

to

ask

good

questions,

and

then

listen

with

both

their

eyes

and

their

ears.

Because

you

are

in

a

position

of

authority,

others

may

be

reluctant

to

express

their

real

opinions

to

you

directly.

You

won't

always

get

direct

feedback,

so

you

need

to

also

be

able

to

read

between

the

lines

and

look

for

the

non-verbal

cues.

(1).

Communication

and

leadership

don’t

always

go

hand

in

hand.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(2).

The

say-do

gap

happens

when

people

misunderstand

their

leader’s

intention.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(3).

Using

technical

jargon

makes

a

leader

convincing.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(4).

Communicating

sincerely

is

always

the

best.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(5).

Observation

is

as

important

as

communication

when

you

want

to

know

what

people

really

think.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

1.

Teamwork

is

extremely

important

for

the

success

of

a

company.

Teamwork

Multiplies

Success:

Teamwork

has

often

been

described

as

one

plus

one

equals

three.

On

teams,

people

can

work

together

and

accomplish

much

more

than

they

could

by

themselves.

Your

company

can

also

accomplish

great

things

when

everyone

is

working

together

toward

a

common

goal.

Teamwork

Makes

the

Job

Easier:

Employees

now

specialize

in

areas

and

contribute

to

the

team

through

the

work

they

produce.

By

specializing

in

areas

like

merchandising

or

accounting,

they

become

more

expert

at

their

tasks

and

make

your

team

more

effective

as

a

result.

Working

in

teams

also

teaches

your

associates

to

work

together

more

effectively

and

frequently.

The

new

ways

of

doing

things

are

discovered

by

team

members

working

together

to

solve

a

problem.

Teamwork

Maximizes

Strengths

and

Reduces

Weaknesses:

Individual

weaknesses

can

be

minimized

through

the

efforts

of

the

team.

In

your

company,

you

place

your

people

where

their

strengths

can

be

best

used.

Weaknesses

can

be

reduced

when

your

people

concentrate

on

their

areas

of

strength.

Teamwork

Makes

Work

Fun:

Work

is

more

fun

when

you

are

a

part

of

a

team.

You

can

build

on

other

people's

ideas

and

share

in

completing

the

assignment

together.

You

also

have

another

pair

of

eyes

to

look

at

the

work,

which

further

reduces

mistakes.

Studies

have

also

shown

that

laughter

and

fun

reduce

stress,

which

can

also

increase

effectiveness

on

the

job.

Teams

that

enjoy

working

together

can

accomplish

great

things

for

your

company.

(1).

What’s

function

of

the

phrase

“one

plus

one

equals

three”

in

Para.2?A

It

shows

that

teamwork

has

its

advantages

and

disadvantages.B

It

tries

to

explains

that

working

in

a

teamwork

is

better

than

working

individually.C

It

is

a

humorous

way

to

explain

how

important

the

teamwork

is

in

a

company.

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(2).

The

word

“associates”

can

probably

be

replaced

by

the

word

“________”

in

the

sentence

“Working

in

teams

also

teaches

your

associates

to

work

together

…”

in

Para.3.A

merchandisersB

accountantsC

colleagues

參考答案：C；考生答案：A；試題分?jǐn)?shù)：4；考生得分：0

(3).

Which

of

the

following

statements

is

TREUE

according

to

the

passage?A

Personal

shortcomings

can

be

reduced

through

the

efforts

of

the

whole

team.B

Working

in

a

team

you

might

be

replaced

by

a

salesman

or

accountant.C

Weaknesses

can

be

increased

when

your

team

members

focus

attention

on

their

strength.

參考答案：A；考生答案：C；試題分?jǐn)?shù)：4；考生得分：0

(4).

Which

of

the

following

statements

is

FLASE

according

to

the

passage?A

Working

in

a

team

you

can

share

in

completing

the

assignment

together.B

Working

in

a

team

you

can

improve

effectiveness

on

the

job.C

Working

in

a

team

you

must

be

careless

because

you

know

somebody

can

help

you.

參考答案：C；考生答案：A；試題分?jǐn)?shù)：4；考生得分：0

(5).

What’s

the

best

title

for

this

passage?A

The

Tips

for

TeamworkB

The

Importance

of

TeamworkC

The

Advantages

and

Disadvantages

of

Teamwork

參考答案：B；考生答案：C；試題分?jǐn)?shù)：4；考生得分：0

主觀題

作文（共1題，共20分）

Suppose

you

are

to

make

a

choice

between

the

two:

one

is

to

work

in

a

state-owned

business

and

the

other

in

a

joint

venture.

Write

a

short

passage

to

explain

the

reasons

for

your

choice.

You

should

write

no

less

than

100

words.

Title:

My

Work

Choice:

Stated-owned

Business

or

Joint

Venture(合資企業(yè))

提示：

?工作在國(guó)有企業(yè)的利弊

?工作在合資企業(yè)的利弊

?你的選擇和未來(lái)打算(試題分值:20分)0863管理英語(yǔ)4-0002

試卷總分：100

答題時(shí)間：60分鐘

客觀題

交際用語(yǔ)（共5題，共10分）

1.

—

Reading

is

the

best

way

to

pass

time

on

the

train.

—

_____________________,

I

never

go

traveling

without

a

book.

A

You

are

joking

B

That's

true

C

It

sounds

like

fun

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

2.

—How

did

your

meeting

go

yesterday?

—____________actually,

it

was

really

frustrating.

A

Not

so

good

B

Very

good

C

Nothing

special

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

3.

—Jack,

I'd

like

to

have

your

opinions

about

my

written

report.

—_____________________.

But

I

have

one

suggestion.

A

It

looks

fine

to

me

B

You

are

too

modest

C

That's

a

good

idea

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

4.

—

Terribly

sorry

to

interrupt,

but

may

I

use

your

dictionary?

—

Yes,

____________

A

of

course.

B

it

doesn't

matter.

C

no

hurry.

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

5.

—

This

project

is

too

big

for

me

to

finish

on

time.

—

____________

A

Please

do

me

a

favor.

B

You

may

ask

for

help.

C

I'll

give

you

a

hand.

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

詞匯與結(jié)構(gòu)（共15題，共30分）

1.

The

Human

Resource

Managing

Department

at

Honda

is

given

specific

instructions

______

employ

the

best

possible

workers.

A

how

to

B

on

what

to

C

on

how

to

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

2.

Although

we

can't

compete

in

terms

of

size,

I

_____

believe

we

hold

an

advantage

in

terms

of

dedication

to

customer

service.

A

did

B

do

C

have

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

3.

______

the

reactions

of

top

managers,

middle

managers

remained

silent

or

provided

optimistic,

filtered

information.

A

Fearing

B

Feared

C

Fear

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

4.

Fifty-five

per

cent

of

the

respondents

said

that

praise

and

attention

from

their

supervisor

would

make

them

feel

______

the

company

cared

about

them

and

their

well-being.

A

even

if

B

as

if

C

like

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

5.

______

employees

keep

leaving

and

joining

the

company,

they

also

retire

from

time

to

time

leaving

empty

places

in

various

positions.

A

Although

B

If

C

As

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

6.

______

managers

spend

most

of

their

time

in

face-to-face

contact

with

others,

but

they

spend

much

of

it

obtaining

and

sharing

information.

A

Not

only

B

Do

not

only

C

Not

only

do

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

7.

If

demand

is

rising

but

the

firm

_______from

allocative

communication

failure,

then

stocks

will

fall

and

there

will

be

understaffing.

A

has

been

suffering

B

is

going

to

suffer

C

is

suffering

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

8.

At

a

rough

________,

we

will

take

another

four

weeks

to

finish

this

plan.

A

value

B

estimate

C

account

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

9.

Supervisors

should

______

their

employees

in

two-way

communication

so

that

understanding

takes

place.

A

enable

B

engage

C

encourage

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

10.

An

appreciated

gift

and

the

gesture

of

providing

it

will

______

your

coworker's

day.

A

look

up

B

lift

to

C

light

up

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

11.

Cultural

differences

________

four

categories:

religion,

nationality,

region

and

lifestyle.

A

fall

down

B

fall

off

C

fall

into

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

12.

I

will

ask

them

to

_____a

new

design

,something

a

bit

more

toned

down.

A

come

in

B

come

across

C

come

up

with

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

13.

What

you

need

to

do

is

to

keep

things

short

and

sweet,

just

the.

A

questions

B

topics

C

highlights

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

14.

We

are

interested

in

the

weather

because

it

______

us

so

directly

—

what

we

wear,

what

we

do,

and

even

how

we

feel.

A

benefits

B

affects

C

effects

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

15.

An

employee

may

express

their

different

understanding

and,

at

the

same

time,

a

willingness

to

________

with

any

constructive

suggestions.

A

comply

B

complete

C

compose

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

閱讀理解（共2題，共40分）

1.

When

Jack

Welch,

the

Chairman

and

CEO

at

General

Electric

(GE)

retired

in

2001,

he

could

look

back

at

a

very

successful

career.

He

became

CEO

in

1981

at

the

age

of

45.

At

that

time,

GE

had

a

very

complex

organizational

structure

with

considerably

bureaucratic

rules.

One

of

his

first

changes

was

to

initiate

a

strategy

formulation

process

with

the

guideline

that

each

of

the

businesses

should

be

number

1

or

2

in

their

respective

areas.

If

this

was

not

the

case,

managers

had

the

options

of

fixing

the

problem,

selling

their

particular

business,

or

closing

it.

In

an

effort

to

streamline

the

organization,

Welch

removed

the

sector

level

and

eliminated

thousands

of

salaried

and

hourly

employee

positions.

The

restructuring

was

followed

by

changing

the

organizational

culture

and

the

managerial

styles

of

GE's

managers.

One

such

program

was

the

Work-Out（群策群力）.Groups

of

managers

were

assembled

to

share

their

views

openly

in

three-day

sessions.

At

the

beginning

of

the

meetings,

the

superior

presented

the

challenges

for

his

or

her

organizational

unit.

Then

the

superior

had

to

leave,

requesting

the

groups

to

find

solutions

to

the

problems.

Facilitators

(會(huì)議主持人)

helped

these

discussions.

On

the

last

day,

the

superior

was

presented

with

proposed

solutions.

He

or

she

then

had

three

choices:

to

accept

the

proposal,

not

to

accept

it,

or

to

collect

more

information.

This

process

put

great

pressure

on

the

superior

to

make

decisions.

Another

program

to

improve

effectiveness

and

efficiency

was

Best

Practices.

The

aim

was

to

learn

from

other

companies

how

they

obtained

customer

satisfaction,

how

they

related

to

their

suppliers,

and

in

what

ways

they

developed

new

products.

This

helped

the

GE

people

to

focus

on

the

processes

in

their

operations

that

would

improve

the

company's

performance.

Jack

Welch

was

personally

involved

in

developing

managers

at

GE's

training

center

in

Crotonville.

Leaders,

Welch

suggested,

are

not

only

those

who

achieve

results

but

also

those

who

share

the

values

of

the

company.

(1).

Jack

Welch

retired

at

the

age

of

65.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(2).

Jack

Welch

insisted

that

each

of

the

businesses

should

be

at

least

number

3

in

their

respective

area.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(3).

If

the

business

could

not

meet

Welch’s

change

requirements,

its

manager

had

3choices.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(4).

The

restructuring

went

before

changing

the

organizational

culture

and

the

managerial

styles

of

GE’s

managers.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(5).

The

Work

Out

lasted

a

week.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

1.

The

employee

and

the

supervisor

are

clear

about

the

employee's

goals,

required

outcomes

or

outputs,

and

how

the

success

of

the

contributions

will

be

assessed.

The

goal

in

employee

evaluation

is

to

motivate

a

high

level

of

quality

and

quantity

in

the

work

that

the

employee

produces.

The

goals

of

the

best

employee

performance

evaluations

also

include

employee

development

and

organizational

improvement.

The

employee

performance

evaluation

helps

employees

accomplish

both

personal

development

and

organizational

goals.

The

act

of

writing

down

the

goals

takes

the

employee

one

step

closer

to

accomplishing

them.

In

the

event

that

an

employee

is

not

succeeding

or

improving

his

job

performance,

the

performance

evaluation

documentation

can

be

used

to

develop

a

Performance

Improvement

Plan.

This

plan

provides

more

detailed

goals

with

more

frequent

feedback

to

an

employee

who

is

struggling

to

perform.

The

goal

of

a

PIP

is

the

improvement

of

the

employee's

performance,

but

non-performance

can

lead

to

disciplinary

action

up

to

and

including

employment

termination.

In

many

organizations,

numeric

rankings

are

used

to

compare

an

employee's

performance

with

the

performance

of

other

employees.

Numeric

ratings

are

frequent

components

of

these

systems,

too.

No

matter

how

fair

and

non-discriminatory,

these

ratings

are

made

to

appear

through

the

endless

establishment

of

criteria

for

rating,

and

they

boil

down

to

the

manager's

opinion

of

an

employee's

performance.

This

is

why

numeric

components

in

an

employee

performance

evaluation

process

are

not

recommended.

(1).

What

is

the

goal

in

employee

evaluation?A

To

motivate

outcomes

of

the

employeeB

To

punish

inabilities

of

the

employeeC

To

reduce

costs

of

the

employee

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(2).

What

is

NOT

the

goal

of

the

best

employee

performance

evaluation?A

Employee

development.B

Organization

improvement.C

Employment

termination.

參考答案：C；考生答案：C；試題分?jǐn)?shù)：4；考生得分：4

(3).

What

does

PIP

in

Para.

6

stand

for?A

Personal

Improvement

PlanB

Performance

Improvement

PlanC

Promotion

Improvement

Plan

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(4).

What

is

the

goal

of

PIP?A

To

improve

the

employee’s

performance.B

To

protect

both

the

employee

and

the

employer.C

To

create

accurate

appraisal

documentation.

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(5).

What

is

the

purpose

of

numeric

rankings?A

To

perform

consistent,

regular,

non-discriminatory

employee

performance

evaluations.B

To

ensure

equitable

measurement

of

an

employee's

contribution.C

To

compare

an

employee’s

performance

with

the

performance

of

other

employees.

參考答案：C；考生答案：C；試題分?jǐn)?shù)：4；考生得分：4

主觀題

作文（共1題，共20分）

Write

a

composition

with

at

least

100

words

on

My

Dream

Job.

Your

writing

should

include

the

followings.

（1）Position:

customer

service

representative

（2）Ability:

communication

and

customer

service

skills

（3）Reason:

an

expert

in

the

product

line

and

strong

relationships

with

customers(試題分值:20分)

Everybody

has

his

dream

job.I

also

have

my

dream

job.My

dream

is

to

work

for

foreign

tourists

as

a

tour

guide.<br/>Why

do

I

want

to

be

a

tour

guide?First

of

all,I'm

an

outgoing

girl,and

I

like

doing

some

exciting

things.Maybe

being

a

tour

guide

is

the

best

choice.If

I

beome

a

tour

guide,I

can

travel

all

around

China,and

know

more

about

our

country.Then

I

will

tell

the

foreign

tourists

about

our

colorful

hostory.Second,I

like

making

friends.If

I

work

as

a

tour

guide,I

can

make

a

lot

of

friends

all

over

he

world.This

may

be

great.Perhaps

someday

my

foreign

friends

will

to

their

countries

to

know

something

about

their

culture.What's

more,I

like

singing.Singing

English

songs

is

my

favorite.I

believe

I

will

be

popular

with

foreign

tourists.

Their

trip

will

be

excellent.<br/>Now

,I

am

still

a

middle

school

student.My

job

now

is

to

work

hard

in

school.Then

I'll

go

to

university

to

learn

something

about

being

a

tour

guide.I'm

sure

I

can

be

a

qualified

tour

guide

in

the

future.

參考答案：作文評(píng)分標(biāo)準(zhǔn)

1．評(píng)分原則0863管理英語(yǔ)4-0003

試卷總分：100

答題時(shí)間：60分鐘

客觀題

交際用語(yǔ)（共5題，共10分）

1.

—

Don't

keep

water

running

when

you

wash

hands.

—_____________________.

A

I

hope

so.

B

I'm

afraid

not.

C

Sorry,

I

won't.

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

2.

—

What's

the

noise?

It

sounds

as

if

it

comes

from

upstairs.

—_____________________

.

It

must

be

the

window-cleaner

working,

next

door.

A

I

don't

think

so

B

I'd

rather

not

C

I'm

not

sure

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

3.

—

I

think

I

have

made

a

great

mistake.

—

____________

A

I

don't

think

so.

You

really

made

an

error.

B

I

don't

think

so.

It's

really

terrible.

C

I

don't

think

so.

It's

not

your

fault.

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

4.

—Excuse

me,

but

smoking

isn't

allowed

here.

—____________________

.

A

Oh,

sorry.

I

didn't

know

B

That's

all

right

C

Yes,

we

certainly

do

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

5.

—_____________

—

I'd

like

to

have

this

film

developed.

A

What's

it?

B

May

I

help

you?

C

What

do

you

want?

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

詞匯與結(jié)構(gòu)（共15題，共30分）

1.

I

think

a

big

part

of

it

is

______

we

know

how

to

have

fun

on

the

job.

A

that

B

which

C

why

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

2.

______

on

the

hilltop,

you

could

enjoy

the

scenery

of

the

city

bathed

in

the

sun.

A

Standing

B

Stand

C

Stood

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

3.

The

majority

of

these

team

challenges

______

anywhere.

A

can

deliver

B

are

delivered

C

can

be

delivered

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

4.

Companies

are

______

interested

in

your

soft

skills

______

they

are

in

your

hard

skills.

A

so…

that…

B

as…as…

C

not…until…

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

5.

AT&T

found

that

employees

with

better

planning

and

decision-making

skills

were

______

to

be

promoted

into

management

jobs.

A

more

likely

B

more

like

C

more

unlikely

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

6.

Fifty-five

per

cent

of

the

respondents

said

that

praise

and

attention

from

their

supervisor

would

make

them

feel

______

the

company

cared

about

them

and

their

well-being.

A

even

if

B

as

if

C

like

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

7.

An

effective

leader

sets

the

tone

for

the

team,

encourages

a

positive

workplace

culture

and

is

able

to

________

cultural

change.

A

bring

down

B

bring

about

C

bring

up

參考答案：B；考生答案：B；試題分?jǐn)?shù)：2；考生得分：2

8.

We

need

________

communication

skills:

listen

carefully,

think

before

you

speak

and

manage

conflicts

diplomatically.

A

outstanding

B

plain

C

general

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

9.

An

effective

leader

sets

the

tone

for

the

team,

encourages

a

positive

workplace

culture

and

is

able

to

________

cultural

change.

A

bring

about

B

bring

down

C

bring

up

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

10.

Concentrate

on

being

_______

and

real.

A

distinct

B

disastrous

C

decisive

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

11.

Good

work

________

good

pay.

A

deserves

B

requests

C

deserts

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

12.

Who

was

______

the

meeting？

A

chairing

B

leading

C

charging

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

13.

We

would

be

grateful

______

any

information

you

can

give

us.

A

for

B

with

C

to

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

14.

An

employee

may

express

their

different

understanding

and,

at

the

same

time,

a

willingness

to

________

with

any

constructive

suggestions.

A

comply

B

complete

C

compose

參考答案：A；考生答案：A；試題分?jǐn)?shù)：2；考生得分：2

15.

An

appreciated

gift

and

the

gesture

of

providing

it

will

______

your

coworker's

day.

A

look

up

B

lift

to

C

light

up

參考答案：C；考生答案：C；試題分?jǐn)?shù)：2；考生得分：2

閱讀理解（共2題，共40分）

1.

When

you

think

of

team

building,

do

you

immediately

picture

your

group

off

at

a

resort

playing

games

or

hanging

from

ropes?

Traditionally,

many

organizations

approach

team

building

in

this

way

but,

then,

they

wonder

why

that

wonderful

sense

of

teamwork

that

had

been

displayed

at

the

retreat

or

the

seminar

fails

to

impact

long

term

beliefs

and

actions

back

at

work.

I'm

not

averse

to

retreats,

planning

sessions,

seminars

and

team

building

activities

–

in

fact

I

lead

them

–

but

they

have

to

form

part

of

a

much

larger

teamwork

effort.

You

will

not

build

teamwork

by

"retreating"

as

a

group

for

a

couple

of

days

each

year,

instead

you

need

to

think

of

team

building

as

something

you

do

every

single

day.

·Form

teams

to

solve

real

work

issues

and

to

improve

real

work

processes.

Provide

training

in

systematic

methods

so

the

team

expends

its

energy

on

the

project,

not

on

trying

to

work

out

how

to

work

together

as

a

team

to

approach

the

problem.

·Hold

department

meetings

to

review

projects

and

progress,

to

obtain

broad

input,

and

to

coordinate

shared

work

processes.

If

there

is

friction

between

team

members,

examine

the

work

processes

they

mutually

own

–

the

problem

is

not

usually

their

personalities;

instead,

it

is

often

the

fact

that

the

team

members

haven't

agreed

on

how

they

will

deliver

a

product

or

service,

or

the

steps

required

to

get

something

done.

·Build

fun

and

shared

occasions

into

the

organization's

agenda

–

hold

pot

luck

lunches,

take

the

team

to

a

sporting

event,

sponsor

dinners

at

a

local

restaurant,

go

hiking

or

go

to

an

amusement

park.

Hold

a

monthly

company

meeting,

sponsor

sports

teams

and

encourage

cheering

team

fans.

·Use

ice

breakers

and

teamwork

exercises

at

meetings

–

these

help

team

members

get

to

know

each

other,

share

details

about

each

other's

lives,

and

have

a

laugh

together.

·Celebrate

team

successes

publicly.

There

are

many

ways

you

could

do

this,

for

instance

by

buying

everyone

the

same

t-shirt

or

hat,

putting

team

member

names

in

a

draw

for

company

merchandise

and

gift

certificates.

The

only

thing

limiting

you

is

your

imagination.

If

you

do

the

types

of

teamwork

building

listed

above,

you'll

be

amazed

at

the

progress

you

will

make

in

creating

a

teamwork

culture,

a

culture

that

enables

individuals

to

contribute

more

than

they

ever

thought

possible

–

together.

(1).

Team

building

event

is

traditionally

related

to

playing

games

at

resort.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

(2).

The

author

claims

that

playing

games

together

is

as

important

as

form

teams

to

solve

real

work

issues

and

to

improve

real

work

processes

for

team

building.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(3).

“Retreat”

in

the

first

paragraph

means

withdrawal

of

troops

after

a

defeat.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(4).

Ice

breaking

motivates

team

members

compete

with

each

other.A

TB

F

參考答案：B；考生答案：B；試題分?jǐn)?shù)：4；考生得分：4

(5).

A

good

teamwork

culture

enables

individuals

make

more

efforts

together.A

TB

F

參考答案：A；考生答案：A；試題分?jǐn)?shù)：4；考生得分：4

1.

Project

managers

are

change

agents:

they

make

project

goals

their

own

and

use

their

skills

and

expertise

to

inspire

a

sense

of

shared

purpose

within

the

project

team.

They

enjoy

new

challenges

and

the

responsibility

of

driving

business

results.

They

work

well

under

pressure

and

are

comfortable

with

change

and

complexity

in

dynamic

environments.

The