【MOOC】空中乘務情境會話（雙語教學）-江蘇工程職業(yè)技術學院 中國大學慕課MOOC答案

【MOOC】空中乘務情境會話（雙語教學）-江蘇工程職業(yè)技術學院中國大學慕課MOOC答案10隨堂測試1、【多選題】Howtogreetpassengersduringboardingservice?本題答案：【W(wǎng)elcomeabroad.#Welcometotheflight.#WelcometoAirChina.】2、【判斷題】（中譯英）您的座位在機艙前部。Yourseatisintherearofthecabin.本題答案：【錯誤】3、【判斷題】客艙登機服務中，對于頭等艙的旅客，需要直接引導其入座。本題答案：【正確】11隨堂測驗1、【單選題】（中譯英）能不能麻煩您換個座位？本題答案：【W(wǎng)ouldyoubekindenoughtochangetoanotherseat?】2、【多選題】HowtoreplywhenpassengersaskFAtohelpthemwiththeirseat?本題答案：【MayIseeyourboardingpass,please?#CouldIhavealookatyourboardingcard?#Ofcourse.】3、【判斷題】可以將行走障礙旅客安排在應急出口座位。本題答案：【錯誤】11隨堂測驗1、【單選題】多少寸以下的箱子可以攜帶上飛機？本題答案：【20寸】2、【判斷題】LeavethebaggageatthevacantseatsnexttoEmergencyExitSeat.本題答案：【錯誤】3、【判斷題】Insertthebagundertheseatinfrontofyou.本題答案：【正確】11隨堂測驗1、【多選題】WhatinformationdoesFAneedtogetincasepassengerslosetheirbelongings?本題答案：【Name#Phonenumber#Everythingaboutthemissingluggage】2、【多選題】Howtocomfortpassengersiftheygetthingslost?本題答案：【I'msorrytohearthat.#Wewilltryourbesttohelpyou.】3、【多選題】如果旅客的物品可能在飛機上遺失，可以通過哪些方式幫助其尋找？本題答案：【機上廣播。#協(xié)助周邊尋找?！孔鳂I(yè)一測試一1、【單選題】（中譯英）您的座位在機艙后部。本題答案：【Yourseatisintherearofthecabin.】2、【單選題】下列物品，哪個不屬于乘務員航前準備的必需品？本題答案：【】3、【多選題】Howtoinformpassengersthatthey’vetakenthewrongseat?本題答案：【I’mafraidyoumayhavetakenawrongseat.#I’mafraidyouareinthewrongseat.】4、【多選題】我國四大航空公司的英文分別是？本題答案：【AirChina#ChinaEastern#ChinaSouthern#HainanAirlines】5、【判斷題】Ablindmancansitattheemergencyexitrow.本題答案：【錯誤】6、【判斷題】Passengerscanexchangeseatswithoutpermission.本題答案：【錯誤】9隨堂測驗1、【多選題】Whatinformationneedwegiveduringtheannouncement?本題答案：【flightnumber#destination#distance#time】2、【多選題】Whatwillbemostfrequentlymentionedduringsafetycheckannouncement?本題答案：【seatbelt#seatback#traytable#windowshade】3、【判斷題】中譯英：歡迎乘坐CA1501次航班前往上海。WelcomeyouaboardflightCA1501toShanghai.本題答案：【正確】10隨堂測驗1、【多選題】Whentofastentheseatbelt?本題答案：【fortake-off#forlanding#duringairturbulence#whenevertheFastenSeatBeltsignison】2、【判斷題】發(fā)生緊急狀況時，面罩會自動脫落，如果有小孩隨行，應當先幫助小孩戴上氧氣面罩，然后再自己戴。本題答案：【錯誤】3、【判斷題】Howtoputonthelifevest?slipitoverthehead；fastenthebuckles；pullthestrapstightaroundthewaist本題答案：【正確】8隨堂測驗1、【多選題】Howtoproperlyaskpassengerstoturnoffmobilephonefortake-off?本題答案：【Couldyoupleaseswitchoffyourcellphone?#Wouldyoupleaseturnoffyourmobilephone?】2、【多選題】Whatdevicesarenotpermittedtousefortake-offandlanding?本題答案：【mobilephone#radios#laptopcomputer#remote-controlledequipment】3、【判斷題】飛機起飛時可以使用充電寶給手機充電。本題答案：【錯誤】7隨堂測驗1、【判斷題】Smokingispermittedinthelavatory.本題答案：【錯誤】2、【判斷題】Thepassengercouldputthebaggageundertheseat.本題答案：【正確】3、【判斷題】There’snoneedtoreturntheseatbacktotheuprightpositionbeforetake-off.本題答案：【錯誤】作業(yè)二測試二1、【多選題】Whentofastentheseatbelt?本題答案：【fortake-off#forlanding#duringairturbulence#whenevertheFastenSeatBeltsignison】2、【多選題】Whatwillbemostfrequentlymentionedduringsafetycheckannouncement?本題答案：【seatbelt#seatback#traytable#windowshade】3、【多選題】Whatinformationneedwegiveduringtheannouncement?本題答案：【flightnumber#destination#distance#time】4、【判斷題】飛機起飛時可以使用充電寶給手機充電。本題答案：【錯誤】5、【判斷題】Smokingispermittedinthelavatory.本題答案：【錯誤】6、【判斷題】There’snoneedtoreturntheseatbacktotheuprightpositionbeforetake-off.本題答案：【錯誤】8隨堂測驗1、【單選題】如果需要請求乘務員幫助，應該按什么按鈕？本題答案：【呼喚鈴按鈕】2、【判斷題】Forflightsafety,donotopentheluggagecompartmentduringturbulence.本題答案：【正確】3、【判斷題】Whentheseatbeltsignturnson,thelavatorycannotbeused.本題答案：【正確】8隨堂測驗1、【單選題】Howtoreplywhenthepassengerspressthecallbutton?本題答案：【W(wǎng)hatcanIdoforyou?】2、【多選題】Whatkindofentertainmentwillbeprovidedontheplane?本題答案：【newspapers#magazines#music#video】3、【判斷題】（中譯英）我們提供多種類型的音樂。Weprovideseveralkindsofmusic.本題答案：【正確】8隨堂測驗1、【單選題】Whatispropertosayincaseofservinghotdrinkstothepassenger?本題答案：【Becareful.It’shot.】2、【單選題】Howtoreplywhenthepassengeraskswhetherhecouldaskformore?本題答案：【Youcouldcallmeifyouwanttorefillit.】3、【判斷題】經(jīng)濟艙的酒水可以無限量供應。本題答案：【錯誤】8隨堂測驗1、【單選題】Howtoreplyifthepassengerasksforanextrahelping?本題答案：【W(wǎng)ell.Ineedtoserveallthepassengersfirst.】2、【單選題】Howtoreplyifthepassengerasksforvegetarianfood?本題答案：【Haveyoumentionedyourrequirementwhenbooking?】3、【多選題】（中譯英）請放下小桌板，調(diào)直座椅靠背。本題答案：【Pleasereturntheseatbacktotheuprightpositionandlowerthetraytable.#Pleaseputdownthetraytableandstraightupyourseatback.】7隨堂測驗1、【單選題】Howtoreplyifthegoodsthepassengerordersisnotavailable?本題答案：【I’mafraidthatthisitemiscurrentlysoldout.】2、【多選題】可以通過如下渠道購買免稅商品。本題答案：【出入境機場免稅店#出入境飛機上#出入境航班航空公司網(wǎng)上預訂】3、【多選題】（中譯英）這是找零。本題答案：【Hereisyourchange.#Keepthechange.】作業(yè)三測試三1、【單選題】如果需要請求乘務員幫助，應該按什么按鈕？本題答案：【呼喚鈴按鈕】2、【單選題】Whatispropertosayincaseofservinghotdrinkstothepassenger?本題答案：【Becareful.It’shot.】3、【單選題】Howtoreplyifthepassengerasksforvegetarianfood?本題答案：【Haveyoumentionedyourrequirementwhenbooking?】4、【單選題】可以通過如下渠道購買免稅商品。本題答案：【以上均可以】5、【多選題】Whatkindofentertainmentwillbeprovidedontheplane?本題答案：【newspapers#magazines#music#video】6、【判斷題】經(jīng)濟艙的酒水可以無限量供應。本題答案：【錯誤】9隨堂測驗1、【判斷題】飛機下降期間，盥洗室停止使用。本題答案：【正確】2、【判斷題】Beforelanding,seatbacksandtablesshouldbereturnedtotheuprightposition.本題答案：【正確】3、【判斷題】FastentheseatbeltwhiletheFastenSeatBeltSignison.本題答案：【正確】8隨堂測驗1、【判斷題】Passengerscanleavevaluablebelongingsandimportantdocumentsonplaneduringthestop-over．本題答案：【錯誤】2、【判斷題】Incaseofdelay,passengerscouldaskflightattendantfortheinformationabouthisorhersubsequentflight.本題答案：【正確】3、【判斷題】經(jīng)停航班，有可能出現(xiàn)前段航段由A航空公司承運，后續(xù)航段由B航空公司承運的情況。本題答案：【錯誤】作業(yè)四測試四1、【判斷題】Passengerscanleavevaluablebelongingsandimportantdocumentsonplaneduringthestop-over.本題答案：【錯誤】2、【判斷題】Incaseofdelay,passengerscouldaskflightattendantfortheinformationabouthisorhersubsequentflight.本題答案：【正確】3、【判斷題】經(jīng)停航班，有可能出現(xiàn)前段航段由A航空公司承運，后續(xù)航段由B航空公司承運的情況。本題答案：【錯誤】4、【判斷題】飛機下降期間，盥洗室停止使用。本題答案：【正確】5、【判斷題】Beforelanding,seatbacksandtablesshouldbereturnedtotheuprightposition.本題答案：【正確】6、【判斷題】FastentheseatbeltwhiletheFastenSeatBeltSignison.本題答案：【正確】8隨堂測驗1、【單選題】懷孕多少周的旅客需要持有醫(yī)生出具的許可證明？本題答案：【32孕周至35孕周】2、【單選題】（中譯英）請問您有醫(yī)生開具的可以乘坐飛機的證明嗎？本題答案：【Doyouhaveapermittoflybythedoctor?】3、【判斷題】乘務員應當建議懷孕旅客飲用冰可樂。本題答案：【錯誤】8隨堂測驗1、【單選題】（英譯中）CanIhelpyouwiththepowderedmilk?本題答案：【需要我?guī)湍鷽_泡奶粉嗎？】2、【單選題】（英譯中）Hemayfeelmorecomfortablewithapacifier.本題答案：【如果吸奶嘴，他可能會舒適些。】3、【判斷題】攜帶嬰兒旅客就座后，我們需要為其準備嬰兒安全帶。本題答案：【正確】7隨堂測驗1、【單選題】UMrefersto().本題答案：【unaccompaniedminor】2、【多選題】Whatwouldbeprovidedforunaccompaniedchildontheplane?本題答案：【childpacks#childmeal】3、【判斷題】無成人陪伴兒童的年齡范圍為5-12周歲。本題答案：【正確】8隨堂測驗1、【單選題】（中譯英）您頭頂上方的這個是空調(diào)旋鈕。本題答案：【Ontopofyourheadistheairconditionerknob.】2、【單選題】（中譯英）我們現(xiàn)在進入客艙。請您坐穩(wěn)扶好。本題答案：【W(wǎng)eareenteringthecabinnow.Pleasehangontoyourchair.】3、【多選題】對于視覺障礙旅客，我們需要介紹如下設施設備。本題答案：【呼喚鈴#空調(diào)旋鈕】7隨堂測驗1、【多選題】（中譯英）洗手間在客艙后部。本題答案：【Thetoiletisatthebackofthecabin.#Thelavatoryisintherearofthecabin.】2、【判斷題】通常乘務員需要為老年旅客提供毛毯。本題答案：【正確】3、【判斷題】如果目的地與客艙內(nèi)溫差較大，飛機下降前乘務員需要提醒并幫助老年旅客增減衣物。本題答案：【正確】7隨堂測驗1、【多選題】Whatifthepassengersfeelearache?本題答案：【Tellthepassengeritisverycommonduringtheflight.#Advisethepassengertochewgumsorswallow.#Letthepassengerknowthatitwillbebettersoon.】2、【多選題】Whatifthepassengerisbleeding?本題答案：【W(wǎng)ashthecuts.#Wrapupwithgauze.#Trytocomfortthepassenger.】3、【多選題】Whatifthepassengerfeelsheartuncomfortable?本題答案：【Askthepassengerwhetherheorshebringsanymedicine.#Giveanannouncementtoseeifthereisadoctoronboard.#Confirmwhetherthepassengerhaseverfeltheartuncomfortablebefore.】作業(yè)五測試五1、【單選題】懷孕多少周的旅客需要持有醫(yī)生出具的許可證明？本題答案：【32孕周至35孕周】2、【單選題】UMrefersto().本題答案：【unaccompaniedminor】3、【多選題】對于視覺障礙旅客，我們需要介紹如下設施設備。本題答案：【呼喚鈴#空調(diào)旋鈕】4、【判斷題】乘務員應當建議懷孕旅客飲用冰可樂。本題答案：【錯誤】5、【判斷題】攜帶嬰兒旅客就座后，我們需要為其準備嬰兒安全帶。本題答案：【正確】6、【判斷題】無成人陪伴兒童的年齡范圍為5-12周歲。本題答案：【正確】8隨堂測驗1、【多選題】WhatwouldbeprovidedwhentheFirst-classpassengertakesaboard?本題答案：【newspaper#hottowel#slippers】2、【多選題】Whattoconfirmbeforeputtingthepassenger’scoat?本題答案：【Doyouhaveanyvaluablesinyourclothes?#Arethereanyvaluableitemsinthepocketsthatyou’dliketokeepwithyou?#Wouldyoupleasemakesuretherearenovaluableitemsinthepockets?】3、【多選題】頭等艙旅客登基后，如何問候？本題答案：【MayIintroducemyself?#IamHelen,thecabinmanagerofthisflight.#It’smypleasuretoprovideyouwithcabinservice.#Wishyouapleasantjourney.】14隨堂測驗1、【單選題】（中譯英）您好。這是為您準備的酒水單和餐單。本題答案：【Excuseme,hereisthewinelistandmenuforyou.】2、【多選題】WhatwouldbeprovidedforthemealinFirstClass?本題答案：【drinks#dessert#maindish】3、【多選題】HowtotaketheorderinFirstClass?本題答案：【W(wǎng)hichonewouldyoulike?#Whichonedoyouprefer?】7隨堂測驗1、【單選題】（中譯英）張先生，請問您覺得我們在本次航班中的服務怎么樣？本題答案：【Mr.Zhang,whatdoyouthinkofourcabinserviceduringtheflight?】2、【單選題】（中譯英）請您留下寶貴意見。本題答案：【W(wǎng)ouldyoupleasegiveussomevaluablesuggestions?】3、【單選題】（中譯英）飛機馬上就要降落了。本題答案：【W(wǎng)ewillbelandinginashortwhile.】作業(yè)六測試六1、【單選題】（中譯英）您好。這是為您準備的酒水單和餐單。本題答案：【Excuseme,hereisthewinelistandmenuforyou.】2、【單選題】（中譯英）請您留下寶貴意見。本題答案：【W(wǎng)ouldyoupleasegiveussomevaluablesuggestions?】3、【單選題】（中譯英）飛機馬上就要降落了。本題答案：【W(wǎng)ewillbelandinginashortwhile.】4、【多選題】WhatwouldbeprovidedwhentheFirst-classpassengertakesaboard?()本題答案：【newspaper#hottowel#slippers】5、【多選題】頭等艙旅客登基后，如何問候？()本題答案：【MayIintroducemyself?#IamHelen,thecabinmanagerofthisflight.#It’smypleasuretoprovideyouwithcabinservice.#Wishyouapleasantjourney.】6、【多選題】WhatwouldbeprovidedforthemealinFirstClass?()本題答案：【drinks#dessert#maindish】10隨堂測驗1、【單選題】Howtoinformthepassengerofthedelayincaseofairtrafficcontrol?本題答案：【W(wǎng)earewaitingforairtrafficcontrolclearance.】2、【單選題】Howtoproperlysaysorryandthanksincaseofthedelay?本題答案：【W(wǎng)eapologizeforanyinconveniencecausedandthankyouforyourpatienceandunderstanding.】3、【多選題】飛機延誤的原因可能有()。本題答案：【天氣#飛機機械故障#空中交通管制行#行李裝載原因】12隨堂測驗1、【多選題】防沖擊姿勢，我們可能聽到的口號有()。本題答案：【BRACEFORIMPACT#HEADSDOWN#抱緊#防撞】2、【判斷題】Incaseofemergency,donotkeepanythingintheseat-pocket.本題答案：【正確】3、【判斷題】Cabinservicewouldbesuspendedduringturbulence.本題答案：【正確】8隨堂測驗1、【多選題】Howtocomfortincasethatthepassengercomplainsaboutthedelay?本題答案：【W(wǎng)earesorryaboutthat.Thankyouforyourunderstandingandcooperation.#Wedidn’texpecttodelay,either.#Youwouldbeinformedifwearegoingtotakeoff.#Iunderstandyourfeeling.】2、【多選題】旅客產(chǎn)生抱怨的常見原因有（）。本題答案：【航班延誤#座位原因#餐食原因#行李原因】3、【多選題】當遇到意外情況時，乘務員應當（）。本題答案：【主動解答旅客的疑問或抱怨。#安撫客人情緒。#必要時主動致歉。#在力所能及的范圍內(nèi)幫助客人解決問題?！孔鳂I(yè)七測試七1、【多選題】飛機延誤的原因可能有()。本題答案：【天氣#飛機機械故障#空中交通管制行#行李裝載原因】2、【多選題】防沖擊姿勢，我們可能聽到的口號有()。本題答案：【BRACEFORIMPACT#HEADSDOWN#抱緊#防撞】3、【多選題】旅客產(chǎn)生抱怨的常見原因有（）。本題答案：【航班延誤#座位原因#餐食原因#行李原因】4、【多選題】當遇到意外情況時，乘務員應當（）。本題答案：【主動解答旅客的疑問或抱怨。#安撫客人情緒。#必要時主動致歉。#在力所能及的范圍內(nèi)幫助客人解決問題?！?、【判斷題】Incaseofemergency,donotkeepanythingintheseat-pocket.本題答案：【正確】6、【判斷題】Cabinservicewouldbesuspendedduringturbulence.本題答案：【正確】期末考試1、【單選題】“緊急出口旁的座位”的英文是（）本題答案：【emergencyexitseat】2、【單選題】“候機樓”的英文是（）本題答案：【terminalbuilding】3、【單選題】“oversizedbaggage”的中文是（）本題答案：【超規(guī)行李】4、【單選題】“internationalpassenger”的中文是（）本題答案：【國際旅客】5、【單選題】“blindpassenger”的中文是（）本題答案：【視覺障礙旅客】6、【單選題】（中譯英）您好，有什么可以為您效勞的？（）本題答案：【Hello,mayIhelpyou?】7、【單選題】（英譯中）MayIhavealookatyourboardingpass,please?（）本題答案：【請出示您的登機牌?！?、【單選題】Whatispropertosayincaseofservinghotdrinkstothepassenger?（）本題答案：【Becareful.It’shot.】9、【單選題】UMrefersto（）本題答案：【unaccompaniedminor