《旅游英語》課件-Unit 8

Unit8

BookingaTable湖北職業(yè)技術(shù)學(xué)院Part1餐桌預(yù)定湖北職業(yè)技術(shù)學(xué)院1.Warming-up餐桌預(yù)定：2.QuestionsQ1:Whenaguestcallstoreserveatablefordinner,whatinformationdoyouhavetoget?WorkingProceduresWhentheguestsaskyoutoreserveforhim,youmustpaymoreattentiontoaskhimtothetableorprivateroom.Asktheguestabouttheinformationofthetablereservation.(Thenumberoftheguests.Atableinthelobbyoraprivateroomisneededbytheguests.Thedemandsforthetableortheprivateroom.Thetimeofarrival.Underwhosenamethereservationismade.Thecontacttelephonenumberortheroomnumber.)Confirm.Expressyourexpectationtotheguests.1234NewWordsandPhrases

補(bǔ)充詞匯：reserve[ri'z?:v]vi.預(yù)訂reservation['rez?'vei?n]n.保留;預(yù)訂，預(yù)約;保留地，專用地book[b?k]vt.&vi.預(yù)訂vt.登記;（向旅館、飯店等）預(yù)約availability[?'veil?'bil?ti]n.有效;有益;可利用性;可得到的東西（或人）quiet

[‘kwai?t]adj.清靜的、僻靜的;n.寧靜；adv.安靜地spacious['spei??s]adj.寬敞的;廣闊的;（知識）廣博的課本單詞（課本第93頁）reserverestaurant

receptionist

Christmas

Evedining

room/?da?n??ru?m/

private

roomPanorama/?p?n??rɑ?m?/

extra

fee

預(yù)訂，預(yù)約餐廳接待員平安夜餐廳包間全景，全貌額外費(fèi)用

湖北職業(yè)技術(shù)學(xué)院餐桌預(yù)定：茶位費(fèi)/服務(wù)費(fèi)：CoverCharge最低消費(fèi)：MinimumCharge餐桌預(yù)定服務(wù)用語基本句型：1、問好Goodmorning,XXhotel,HowcanIhelpyou?Wouldyouneedhelp?WhatcouldIhelpforyou?2、請問您一共幾個(gè)人用餐Forhowmanypeople,pleaseHowmanypersonsatyourparty?Howmanypersonsarethereonyourparty?Forhowmanywillthatbe?一共幾位Howmanytablesshallwearrange?3、問訂餐的時(shí)間Atwhattimecanweexpectyou?Canyoutellmeforwhatdaythatwouldbe?when/whichdate/whattimeWhenwouldbethatfor?請問，訂哪一天的餐位Whencanweexpectyou?您幾點(diǎn)光臨4、想要單間還是想要大廳？Wouldyoulikeatableinthemainhall/lobbyorinaprivateroom?Bytheway,wouldyoupreferatableinthediningroom(餐廳）orinaprivateroom?thedinner/yourmeal/yourtable餐桌預(yù)定服務(wù)用語基本句型：5、簡單介紹包間情況Thereisaprivateroomavailablewhereyoucanseethepanoramaofthecity.overallviewfullviewWeneverchargeanextrafeeforaprivateroom.6、問清楚訂餐人員的姓名和電話MayIknowyournameandtelephonenumber?餐桌預(yù)定服務(wù)用語基本句型：9、咨詢客人是否還有其他要求？Isthereanythingspecial?Doyouhaveanyspecialwishesasregardsthefood?Whatisitgoingtodo,Chinesefoodorwesternfood?10、和客人確認(rèn)預(yù)定信息I’dliketoconfirmyourreservation.Letmejustconfirmit.Atablenearthewindowfor5at18:00forMr.Lee.Thankyou.Soit’sMr.Lee,atableof7forevening.It’sChinesefoodandyou’recomingat19:00.餐桌預(yù)定服務(wù)用語基本句型：11、結(jié)束語We

are

looking

forward

to

serving

you.Haveaniceday!餐桌預(yù)定服務(wù)用語基本句型：2.QuestionsQ2:Ifaguestcallstoreserveatableat7p.m.,butthereisn’tanyavailable,whatwouldyousay?其他常用語：1、不接受預(yù)定了Sorry，ourrestaurantisfull.Sorry,wedon’thaveanytableleft.We’refullybookedatthattime.I’msorrythereisn’tanytableavailable.I’msorrythatthetableisreserved.餐桌預(yù)定服務(wù)用語基本句型：其他常用語：2、預(yù)定只能保留到幾點(diǎn)鐘WecanonlykeepyourtableuntilXXx.I’mafraidweonlyservelunchuntil15:00.餐桌預(yù)定服務(wù)用語基本句型：1、表示需要預(yù)定CouldImakeareservationinthegardenrestaurant?makeabookingbookatablereserveatableI’dliketobookanon-smokingtableforthree,please.餐桌預(yù)定客人用語基本句型：2、提出預(yù)定的要求(wewant)awindowtableoraprivateroom,ifit’spossible.3、詢問服務(wù)是否要錢Isthatforfree?餐桌預(yù)定客人用語基本句型：完成課本94頁填空題

anon-smokingtableforfourforwhatdaythatwouldbe?enjoyahappymealtogetherWouldyoulikeatableinthemainhallorinaprivateroom?seethepanoramaofthecityneverchargeanextrafeeforprivateroomWouldyoumindleavingadepositof100yuan?completethisformconfirmyourreservationlookforwardtoseeingyou

湖北職業(yè)技術(shù)學(xué)院兩兩為一組練習(xí)對話第一段對話中，客人的預(yù)定信息為（預(yù)定人姓名、人數(shù)、時(shí)間、是否在大堂、電話號碼）：Sample1BookingaTable（C=Clerk,G=Guest）C:Goodafternoon.FlowerRestaurant.MayIhelpyou?G:I’dliketoreserveatableforthedinneronValentine’sDay,please.C:Certainly,sir.Forhowmanypeople,please?G:Two,mywifeandI.C:Atwhattimecanweexpectyou,sir?G:Around8:00p.m.C:Isee.Wouldyoulikeatableinthemainrestaurantorinaprivateroom,sir?G:Aprivateroom,please.C:Certainly,sir.WehaveRoseHallreservedforyou,willthatbefine?C:MayIhaveyournameandtelephonenumber,please?G:Sure,it’sRamsay,andmycellphonenumberiC:Mr.Ramsaythankyou.Bytheway,wecanonlykeepyourroomtill9:00p.m.,sincethatwillbethepeakseason.G:OK,Isee.C:I’dliketoconfirmyourreservation:RoseHallforMr.RamsayonValentine’sDay;arrivaltime,around8p.m.;cellphonenumberIsthatcorrect?G:Exactly,thankyou.C:Welookforwardtoservingyou,Mr.Ramsay.Thanksforcalling.

第二段對話中，客人的預(yù)定信息為（預(yù)定人姓名、人數(shù)、時(shí)間）：Sample2RefusingaReservation(R=Reservationist,G=Guest)R:ShogunRestaurant,howmayIhelpyou?G:Hello,Iwouldliketomakeadinnerreservation.R:Ok,whenwouldyoulikethetable?G:WewouldlikeatableonTuesdaynight,at7pm,please.R:Sorry,madam,thetableisbookedfor7pm.Butavailablefor7.30pm,isthatsuitableforyou?G:That’sfineR:Howmanyguestswillbeinyourparty?G:Fourofuswillbecoming,maybeanotherpersoniscomingaswell.R:Okgreat,sotablefor4,possibly5,at7:30pmG:Yes,thatisrightR:CouldItakeyournameplease?G:MynameisAlexWhite.R:Thankyou.Ms.White.Wearelookingforwardtoseeingyouat7.30pmonTuesday.G:Great,can’twait.Thanks!Bye!Sample2對話語音【語音版】酒店英語情景對話—預(yù)訂座位RestaurantReservation()Translations(1)請稍等，我來為您查查是否有空位。(2)恐怕那個(gè)時(shí)間餐位已經(jīng)訂滿了。(3)您是喜歡大廳的餐臺還是包間呢？

(4)AndcanIbookatablebythewindow?

(5)I’mafraidthattableisreservedfor8p.m.

(6)Isitpossibleforyoutochangethetime?

Justamoment,please.I’llchecktheavailabilityforyou.I’mafraidwe’refullybookedforthattime.Wouldyoulikeatableinthehallorinaprivateroom?您可以為我留一張靠窗的桌位嗎？恐怕那張桌晚上8點(diǎn)已經(jīng)預(yù)訂了。您是否可以換個(gè)時(shí)間呢？2.OralPracticesGuest:YournameisLindaChen.YoucallLilyHoteltomakeabookingattheJapaneseRestaurant.It’sfor4peopleat6:00onFriday20thinAugust.Reservationist:

Youtakethereservationandasksomequestions.Finallyyouconfirmbooking.Part2宴會預(yù)定湖北職業(yè)技術(shù)學(xué)院課本96頁functionsmanagerassistantfunctionorganize/???ɡ?na?z/

annual/??nju?l/salespeople/'se?lz,pi?pl/

function

roomdefinitely

/?def?n?tli/

attendofferdiscount

rateby

the

wayarrange

宴會部經(jīng)理

助理

重大集會

組織

一年一次的

銷售人員

宴會廳

肯定地

參加

出(價(jià))，開(價(jià))，提供

折現(xiàn)率

[口語]順便說說;附帶提一下安排Reserving

a

BanquetScene:

Mike

Jackson

is

the

functionsmanageratFlowerHotel.Heisdiscussingpreparations

forafunction

with

Jeffery

Anderson.Mike

Jackson

(M):

Hello.

I’m

Mike

Jackson,thefunctionsmanager.HowcanIhelpyou?

MikeAnderson(A):Hello.I’mJefferyAnderson.M:Pleased

to

meet

you,

Mr.

Anderson,

and

welcome

to

Flower

Hotel.A:Thank

you.

Pleased

to

meetyou

,

too.M:Please

take

a

seat.A:Thanks.M:My

assistant

tells

me

that

you’re

planning

a

function.A:Yes,

that’s

right.

A

dinner

for

about

40

people.M:I

see.

So

would

you

like

to

tell

me

a

bit

more

about

the

function

you

are

planning?

Sure...

Well,

we

organize

an

annual

trip

for

our

salespeople

from

abroad.

At

the

end

of

the

week,

we

always

have

a

special

dinner.

Reserving

a

BanquetM:I

see.

For

what

day

would

that

be,

Mr.

Anderson?A:May

1st.M:So

that

will

be

May

1st...

Just

let

me

check...

Yes,

our

function

room

is

definitelyavailable

on

that

day.A:Oh,

good!M:What

time

would

you

like

your

dinner

to

start

and

end?A:Well,

if

we

started

at

seven

o’clock,

we

would

be

finished

by

ten

thirty

or

eleven,Iexpect.M:Let’s

say

eleven

thirty,

to

be

on

the

safe

side...

How

many

people

will

be

attending?

A:It

will

be

about

40.M:Right.

It

would

be

helpful

if

you

could

confirm

the

numbers

assoonas

possible.

Will

there

be

any

children?A:Yes,

there

w