brand kpis fuer heimwerker und garten onlineshops gardener s supply company in den vereinigten staaten-英文（德文）培訓(xùn)課件2025.4

CONSUMER&

BRANDBrandKPIs

for

DIY

&

garden

onlineshops:

Gardener

’s

Supply

Company

inthe

United

StatesConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

Gardener’s

SupplyCompany’sperformance

inthe

DIY&garden

onlineshop

market.Fieldwork:March-April

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofDecember202461%

ofGardener’s

Supply

Company

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??Gardener’s

SupplyCompany’sbranding

resonates?Gardener’s

SupplyCompanyrankstenthinmore

with

Millennialsawareness

withintheDIY&garden

online

shopmarket?Gardener’s

SupplyCompanygenerally

appealsto?Thepopularity

ratingof

Gardener’s

Supply

Companymen

more

than

womenis25%?Among

Gardener’s

Supply

Company

enthusiasts,56%

?Gardener’s

SupplyCompanyrankstenthinusagefallunderthe

high-income

category?Interms

of

loyalty,Gardener’s

SupplyCompany

is?Consumers

want

theirDIY&gardenonline

shopbrandstohavehonesty

/trustworthiness,

reliability,andhigh

valueoutsidetheTop10

intheUnitedStates?Gardener’s

SupplyCompanyhasascore

of

23%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

Gardener’s

Supply

Company

at

61%Brand

profile:

snapshotBrand

performance

of

Gardener’sSupply

Company

intheUnited

States61%25%23%23%23%AwarenessPopularityUsageLoyaltyBuzz5Notes:DIY&gardenonline

shops

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,249,

all

respondents

(awareness),

n=284,

respondents

who

know

the

individual

brand

(popularity),

n=284,respondents

who

know

the

individual

brand

(usage),

n=64,

respondents

who

have

used

the

individual

brand

(loyalty),

n=284,

respondents

who

know

the

individual

brand(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Gardener’s

Supply

Company’s

branding

resonates

morewith

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations44%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeGardener’s

SupplyCompany

bygeneration

versustheshareof

industryusers

ingeneral,

we

cansee

thatGardener’s

SupplyCompanyisliked

by3%

of

Babyboomers

and

20%

of

Gen

Xers,whereas

the

totalshare

ofindustryusers

is8%

and29%,

respectively.37%33%29%26%20%ForMillennials

andGen

Z,

44%

and

33%

feel

positivelytowards

Gardener’s

Supply

Company,versus

37%

and26%.

Socurrently,

forGardener’s

SupplyCompany,Millennials

connect

most

withtheirbrandcompared

tothe

overall

industryuser.8%3%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestoDIY&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=70,

Gardener’sSupply

Company

enthusiast,

n=951,

DIY&gardenonline

shopusersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Gardener’s

Supply

Company

generally

appeals

to

men

morethan

womenBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Gardener’s

SupplyCompany

shows

thatwomen

are

lesslikely

to

haveanaffinity

with

the

brandcompared

to

men.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof4%10%88%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Gardener’s

SupplyCompanyhasalower

proportion

of

LGBTQIA+consumers

when

compared

totheindustryusers

ingeneral.44%56%49%51%56%

ofmen

likeGardener’s

SupplyCompany

compared

to44%

ofwomen,whereas

forthe

overall

industry,51%

ofmen

useDIY

&garden

onlineshopscompared

to

49%

of

women.93%4%

of

Gardener’s

Supply

Companyenthusiastsconsider

themselves

to

bepartof

the

LGBTQIA+

communitycompared

to

10%

among

industryusersoverall.Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

DIY

&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=70,Gardener’s

Supply

Company

enthusiast,

n=951,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

Gardener’s

Supply

Company

enthusiasts,

56%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.21%25%Single34%16%19%CoupleSingleparentNuclear56%

ofGardener’s

Supply

Companyenthusiastsare

from

high-incomehouseholds.Gardener’s

SupplyCompany’s

brandisgenerally

enjoyed

more

byconsumerswho

arepartof

anuclearhousehold,24%

ofGardener’s

SupplyCompanyenthusiastshavethiscurrent

livingsituation.57%10%11%35%31%24%20%Multi-generational3%4%28%19%14%ExtendedOther15%7%7%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=70,

Gardener’s

Supply

Companyenthusiast,

n=951,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

DIY

&

garden

online

shop

brands

to

have

honesty

/trustworthiness,

reliability,

and

high

valueBrand

profile:

qualitiesQualitiesuserswant

from

DIY&gardenonline

shop

brandsForDIY

&garden

online

shops,thetopthree

qualitiesusers

want

from

abrandarehonesty

/trustworthiness,

reliability,andhigh

value.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Gardener’s

SupplyCompany

users

alsoappreciate

these

key

attributes,indicating

Gardener’s

Supply

Companyexudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatGardener’s

SupplyCompany

enthusiastsare

least

focusedon

arethrill/excitement

andinclusiveness.ReliabilityExclusivityInnovationInclusivenessFriendlinessGardener’s

SupplyCompany

shouldwork

onpromoting

friendliness

toconvert

enthusiastsinto

owners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;

“When

it

comes

toDIY

&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

itcomesto

DIY&gardenonline

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:n=64,

Gardener’s

Supply

Company

users’,n=70,

Gardener’s

Supply

Company

enthusiast,

n=951,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

Gardener’s

Supply

Company

fans,

40%

state

that

they

get

excited

aboutDIY

&

garden

online

shopsBrand

profile:

attitudesWhat

doconsumersthink

ofDIY&garden

online

shopsingeneral?49%44%43%41%40%37%27%26%25%24%21%21%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trustDIY&gardenonlineshopstopicsrelating

toDIY&gardenonlineshopsBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

DIY&gardenonline

shops

do

youagreewith?”;

Multi

Pick;“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=70,

Gardener’sSupply

Company

enthusiast,

n=951,

DIY&gardenonline

shopusersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1161%

ofGardener’s

Supply

Company

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

DIY

&garden

onlineshops,theaverage

awareness

of

abrandinthe

United

Statesis42%.

Awareness

of

Gardener’s

SupplyCompany,however,

isat23%.Awareness25%

ofU.S.

DIY&garden

onlineshop

users

say

theylikeGardener’s

Supply

Company,compared

to

anindustryaverage

brand

popularity

of31%.BuzzPopularity23%

ofindustryusers

intheUnitedStatessaythey

useGardener’s

SupplyCompany,withtheaverage

usageof

abrand

at25%.61%

ofbrandusers

saythey

would

usethe

brandagain,compared

toanaverage

loyalty

score

of

73%.Gardener’s

SupplyCompany

hasbeen

noticed

less

inthe

media

compared

toother

brands,with

a“Buzz”score

of23%

compared

to

27%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobebelow

average

compared

to

theindustry.12

Notes:DIY&gardenonline

shops

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,249,

all

respondents

(awareness),

n=284,

respondents

who

know

the

individual

brand

(popularity),

n=284,respondents

who

know

the

individual

brand

(usage),

n=64,

respondents

who

have

used

the

individual

brand

(loyalty),

n=284,

respondents

who

know

the

individual

brand(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Gardener’s

Supply

Company

ranks

tenth

in

awareness

within

the

DIY

&

gardenonline

shop

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofGardener’s

Supply

CompanyRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1TheHomeDepot92%90%84%74%65%47%44%29%28%23%23%2Lowe's3Ace4TEMU5Harbor

FreightGraingerUsingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.67Menards77%8Do

it

BestOutofallrespondents,

23%

were

aware

of

Gardener’sSupplyCompany.Thisranksthemtenthcompared

toother

brandssurveyed

inthismarket.9Northern

Tool+EquipmentGardener's

SupplyCompanyAwarenessN/A1013

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,249,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

ofGardener’s

Supply

Company

is

25%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofGardener’sSupplyCompanyRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1TheHomeDepot59%59%42%39%38%36%33%31%30%2Lowe's25%3Ace4MenardsOutofconsumers

who

knew

thebrand,

25%

saidtheyliked

Gardener’s

SupplyCompany.

Thisranksthemtenthcompared

to

other

brandssurveyed

inthismarket.5Harbor

FreightGarden

GoodsBrighterBTEMU6775%89Best

MaterialsPopularityN/A10Gardener's

Supply

Company

25%14

Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=284,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Gardener’s

Supply

Company

ranks

tenth

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofGardener’sSupplyCompanyRank#

BrandUsage

%45%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

to

DIY

&garden

onlineshops,which

of

the

following

brandshaveyou

usedinthepast12

months?”.1TheHomeDepot23%2Lowe's41%3Garden

GoodsBest

MaterialsAce31%Outofconsumers

who

knew

thebrand,

23%

saidtheyused

Gardener’s

SupplyCompany.Thisranksthemtenthcompared

to

other

brandssurveyed

inthismarket.429%528%6Menards27%7TEMU25%77%8Harbor

FreightBrighterB25%924%UsageN/A10Gardener's

Supply

Company

23%15

Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

have

you

used

in

the

past12

months?”;

Multi

Pick;

Base:

n=284,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

Gardener’s

Supply

Company

is

outside

the

Top

10

in

theUnited

StatesBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofGardener’sSupplyCompany’s

consumersRank#

BrandLoyalty

%90%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1TheHomeDepot2Lowe's87%3Menards87%39%4TEMU79%5Ace77%6Best

MaterialsHarbor

FreightGarden

GoodsMSC75%61%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

DIY

&gardenonlineshops,which

of

the

following

brandsareyoulikely

to

useagaininthe

future?”.774%872%970%Outofrespondents

whohaveused

Gardener’s

SupplyCompany,61%

saidtheywould

usethe

brandagain.10TrueLeaf

Market69%LoyaltyN/A16

Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

areyoulikely

touse

againin

the

future?”;

MultiPick;Base:

n=64,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Gardener’s

Supply

Company

has

a

score

of

23%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofGardener’sSupplyCompanyRank#

BrandBuzz%43%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1Lowe's23%2TheHomeDepotBest

MaterialsAce40%335%Outofconsumers

who

knew

thebrand,

23%

saidtheyhadheardaboutGardener’s

Supply

Company

inthemedia.

This

ranksthemoutsidetheTop10

comparedtootherbrandssurveyed

inthismarket.435%5TEMU35%6Garden

GoodsMenards33%729%77%8BrighterBHarbor

FreightDo

it

Best28%927%BuzzN/A1025%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=284,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallre