《OPD組織過程定義》PPT課件.ppt

1、組織過程定義(OPD),程進 2009/09/12,問題：,1、組織操作流程沒有規(guī)范定義。,2、很多操作靠“淺規(guī)則”運行。,3、很多經(jīng)驗僅僅存放在某些人的頭腦中。,4、文檔樣式五花八門。,Specific Goals,The purpose of Organizational Process Definition (OPD) is to establish and maintain a usable set of organizational process assets and work environment standards. 組織過程定義的目的，在于建立并維護可用的組織過程資產(chǎn)和工作

2、環(huán)境標準。,SG 1 Establish Organizational Process Assets; A set of organizational process assets is established and maintained. 建立組織過程資產(chǎn)；建立并維護組織過程資產(chǎn)。,SG 2 Enable IPPD Management; Organizational rules and guidelines, which govern the operation of integrated teams, are provided. 能用IPPD管理；組織規(guī)范和指南，來管理集成團隊的運作，

3、,SP 1.1 Establish Standard Processes; Establish and maintain the organizations set of standard processes. 建立標準過程；建立并維護組織的標準過程集。,Typical Work Products典型的工作產(chǎn)品 1.Organizations set of standard processes. 1.組織的標準過程集。,常見提問： 1、公司目前的開發(fā)流程是什么？,SP 1.2 Establish Lifecycle Model Descriptions; Establish and maint

4、ain descriptions of the lifecycle models approved for use in the organization. 建立生命周期模型說明；建立并維護生命周期過程模型的說明，經(jīng)批準后在組織中供使用。,Typical Work Products典型的工作產(chǎn)品 1.Descriptions of lifecycle models. 1.生命周期模型的說明,常見提問： 1、公司目前的生命周期模型是什么？,SP 1.3 Establish Tailoring Criteria and Guidelines; Establish and maintain the

5、tailoring criteria and guidelines for the organizations set of standard processes. 建立裁減準則和指南；建立并維護組織標準過程的裁減準則和指南。,Typical Work Products典型的工作產(chǎn)品 1.Tailoring guidelines for the organizations of standard processes. 1.組織標準過程的裁減指南,常見提問： 1、公司的組織流程是怎樣制定和維護的？,SP 1.4 Establish the Organizations Measurement Re

6、pository; Establish and maintain the organizations measurement repository. 建立組織度量庫；建立并維護組織度量庫。,Typical Work Products典型的工作產(chǎn)品 1.Definition of the common set of product and process measures for the organizations set of standard processes. 1.組織標準過程集的共通產(chǎn)品集與共通過程度量集的定義 2.Design of the organizations measure

7、ment repository. 2.組織度量庫的設(shè)計 3.Organizations measurement repository (that is, the repository structure and support environment) 3.組織度量庫(即庫結(jié)構(gòu)及支持環(huán)境) 4.Organizations measurement data. 4.組織度量數(shù)據(jù),常見提問： 1、組織的相關(guān)度量數(shù)據(jù)放在哪里？,SP 1.5 Establish the Organizations Process Asset Library; Establish and maintain the org

8、anizations process asset library. 建立組織過程資產(chǎn)庫；建立并維護組織過程資產(chǎn)庫。,Typical Work Products典型的工作產(chǎn)品 1.Design of the organizations process asset library. 1.組織過程資產(chǎn)庫的設(shè)計 2.Organizations process asset library. 2.組織過程資產(chǎn)庫 3.Selected items to be included in the organizations process asset library. 3.已選定將要放入組織過程資產(chǎn)庫的數(shù)據(jù)項 4

9、.Catalog of items in the organizations process asset library. 4.組織過程資產(chǎn)庫數(shù)據(jù)項的目錄,常見提問： 1、組織過程資產(chǎn)庫中有哪些內(nèi)容？,SP 1.6 Establish Work Environment Standards; Establish and maintain work environment standards. 建立工作環(huán)境標準；建立并維護工作環(huán)境標準。,Typical Work Products典型的工作產(chǎn)品 1.Work environment standards. 1.工作環(huán)境標準,常見提問： 1、工作軟、硬

10、件環(huán)境是怎樣說明的？,OPD IPPD,Enable IPPD Management; Organizational rules and guidelines, which govern the operation of integrated teams, are provided. 能用IPPD管理；組織規(guī)范和指南，來管理集成團隊的運作。,SP 2.1 Establish Empowerment Mechanisms; Establish and maintain empowerment mechanisms to enable timely decision making. 建立授權(quán)機制；

11、建立和維護授權(quán)機制，以便能及時決策。,Typical Work Products典型的工作產(chǎn)品 1.Empowerment rules and guidelines for people and integrated teams 1、針對人員及集成團隊的授權(quán)規(guī)則及指南 2. Decision-making rules and guidelines 2、決策制定的規(guī)則及指南 3. Issue resolution documentation 3、議題解決的文件,常見提問： 1、相關(guān)沖突怎樣快速解決的？,SP 2.2 Establish Rules and Guidelines for Integ

12、rated Teams; Establish and maintain organizational rules and guidelines for structuring and forming integrated teams. 建立集成團隊的規(guī)范和指南；建立和維護組織的規(guī)范和指南，為構(gòu)建和形成集成團隊。,Typical Work Products典型的工作產(chǎn)品 1.Rules and guidelines for the structuring and formation of integrated teams. 1、架構(gòu)及組成集成團隊的規(guī)則及指南,常見提問： 1、組織是怎樣分工的，相

13、關(guān)職責說明？,SP 2.3 Balance Team and Home Organization Responsibilities; Establish and maintain organizational guidelines to help team members balance their team and home organization responsibilities. 建立團隊和原組織間的職責平衡；建立和維護組織指南以幫助團隊成員平衡團隊和原組織間的職責平衡。,Typical Work Products典型的工作產(chǎn)品 1.Organizational guidelines

14、for balancing team and home organization responsibilities. 1、平衡團隊及隸屬組織責任的組織指南 2.Performance review process that considers both functional supervisor and team leader input. 2、績效審查過程，同樣考慮到功能監(jiān)督人員及團隊領(lǐng)導(dǎo)者的輸入,常見提問： 1、組員的績效是怎樣反饋到組員的直屬領(lǐng)導(dǎo)哪里的？,OPD常見問題,1、文檔的更新記錄 保留每次更新的記錄,2、裁剪指南的覆蓋面、操作面 所有過程都必須有裁剪指南 所有裁剪指南必須可以操作,3、流程正式發(fā)布記錄 作為間接證據(jù),OPD重點,1、所有過