酒店英語500句

1、酒店常用英語500句part one: general expressions 第一部分：一般用語1) good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人） 2) how do you do? (- how do you do ?)您好！ 3) hello (or hi )!您好！ 4) how is everything (with you )? （您的）一切都好嗎？ 5) how are you getting on ( or along ) these days ?這幾天過得怎么樣？ 6) how are y

2、ou ? (- fine ,thank you .and you? )您的身體好嗎？ 7) glad (nice ) to see you . 見到您很高興。 8) welcome to our hotel. 歡迎到我們的酒店來！ 9) its nice to meet you again , mr. johnson .再次見到您太好了，約翰遜先生。 10) good bye.(or bye-bye)再見！ 11) good night.晚安（晚間告別用） 12) have a good rest.祝您休息好！ 13) see you later (tomorrow). 以后（明天）見！ 14

3、) hope to see you again soon. 希望不久再見到您！ 15) have a good time.祝您過得愉快！ 16) we wish you a pleasant stay in our hotel.愿您在我們飯店過得愉快！ 17) please dont leave anything behind.請不要遺忘你的東西。 18) mind (or watch) your step! 請走好！ 19) we wish you a pleasant journey. 祝您旅途愉快！ 20) have a nice trip!一路平安！ 21) all the best!

4、萬事如意。 22) take care!多保重！ 23) good luck!祝您好運！ 24) thank you (very much) 謝謝您（非常感謝）。 25) thanks a lot.多謝。 26) thank you for coming. 謝謝您的光臨。 27) thank you for staying in our hotel. 感謝您在我們飯店下榻。 28) im very grateful to you. 非常感謝您。 29) its very kind of you. 謝謝，您真客氣。 30) you are (most) welcome. 不用謝，不用客氣。 31

5、) not at all.不用謝。 32) dont mention it.不用謝。 33) my pleasure.(or with pleasure) 很高興能為您服務。 34) glad to be of service. 很高興為您服務。 35) at your service.樂意為您效勞。 36) im sorry.很抱歉。 37) excuse me.對不起。 38) im terribly sorry. its my fault. 非常抱歉，那是我的過錯。 39) im awfully sorry for my carelessness.對于我的粗心大意我非常抱歉。 40) s

6、orry to have kept you waiting. 對不起，讓您久等了。 41) sorry to interrupt you. 對不起，打擾了。 42) thats all right.這沒什么。 43) it doesnt matter.沒關系。 44) never mind.不要緊，沒關系。 45) lets forget it.算了吧！ 46) what can i do for you? 我能為您干點什么？ 47) can i help you? 48) 我能為您干點什么？ 49) is there anything i can do for you? 有什么能為您效勞的嗎

7、？ 50) just a moment, please. 請稍等一下。 51) dont worry about it別擔心。 52) i beg your pardon?(or pardon?) 對不起，請再說一遍好嗎？ 53) you are wanted on the phone, mr. bellow.貝羅先生，有您的電話。 54) who is speaking, please? 請問您是誰？（電話用語） 55) ill switch you to room 1120. 我馬上給您接301房間。 56) what number are you calling? 請問對方什么電話號碼。

8、 57) who would you like to talk to? 請問受話人姓名？ 58) could you hold the line, please? 請（拿著話筒）稍等一會好嗎？ 59) here are come letters for you. 這是您的信。 60) what a shame!多可惜！ 61) im sorry to hear that! 聽到這事我很難過。 62) we are all sorry to hear of your illness.聽說您病了都很擔心。 63) there, there, now try not to get too upset

9、 about it. 好啦，不要為這事太煩惱了。 64) i wish you good health.祝您健康。 65) let me wish you every success. 祝您一切順利！ 66) happy new year!新年快樂！ 67) merry christmas!圣誕節(jié)快樂！ 68) happy birthday to you! 祝您生日快樂！ 69) congratulations!祝賀您?。ü玻?70) my hearty congratulations! 衷心祝賀您！ 71) as you wish(or like) 隨您的便。 72) certainly.

10、當然可以。 73) of course.當然可以。 74) go ahead and do what you like. 干吧，你喜歡干什么就干什么。 75) im sorry, thats not allowed. 對不起，這是不允許的。 76) no, im afraid not.不，恐怕不行。 77) out of the question, im afraid. 恐怕不可能。 78) walk straight ahead.一直往前走。 79) turn left(right).往左（右）轉。 80) go upstairs(downstairs). 上（下）樓。 81) take t

11、he lift to the third floor. 乘電梯到三樓。 82) the lifts are in the lobby near the main entrance. 電梯間在大廳靠大門外。 83) the bellman will show you the way to the banquet hall. 大堂服務員將領您去宴會廳。 84) there is a washroom at the end of the corridor.洗手間在走廊盡頭。 85) the post and cable service is opposite the bar. 郵電所在酒吧對面。 8

12、6) the bank is next to the shop. 銀行在小賣部隔壁。 87) you can get your money changed at the cashiers desk. 你可以收銀外兌換錢。 88) how much would you like to change?你要兌換多少呢？ 89) the rates of exchange are on the board there. 兌換率寫在那這的黑板上。 90) there are some local products on sale here.這里出售一些地方產(chǎn)品。 91) its sold by weig

13、ht(yard, meter) 這個按重量（碼，米）計價出售。 92) sorry, its sold out. 對不起，賣完了。 93) how do you like this? 您看這個怎么樣？ 94) what about that one? 你看那個好嗎？ 95) here is your change. 這是找您的錢。 96) here is your receipt. 這是你的收據(jù)。 97) air mail or ordinary mail? 是航空信還是平信？ 98) an air mail letter for abroad is $1.60.寄往國外的航空信需1.60元。

14、 99) the travel agency in the hotel takes all kinds of booking. 飯店的旅行社代辦各種預訂票。 100) please dont smoke here. 請不要在這里抽煙。part two: reception &housekeeping service第二部分：總臺及客房服務。 101) what kind of room would you like (or prefer)?您希望要什么樣的房間？ 102) do you want a single room or a double room? 你想要單人房還是雙人房？ 103)

15、 would you like a room with bath or shower? 您想要浴缸的還是淋浴的房間？ 104) how long do you plan to stay here?你打算住多久？ 105) for how many nights 你要住幾個晚上？ 106) how many people are there in your party?你們一起有幾個人？ 107) i can book you a single room with shower for the 26th. 我可以為您在26日訂一個帶淋浴的單人間。 108) what time will you

16、be arriving? 您將何時到達？ 109) unfortunately, we are fully booked for the 21st 遺憾的是21日的客房全部訂滿。 110) we wont be able to guarantee you a room for may 6th . 我們不能保證5月6日給您一個房間。 111) for a single room the price would be 35 dollars 單人房的價格是35美元。 112) there is a small charge of 25 cents a day extra. 每天要收25美分附加費。

17、113) theres a reduction for children. 兒童可以減價。 114) could you fill in this form, please? 請?zhí)顚戇@份表格。 115) could you sign your name,please? 請簽上您的姓名。 116) give me your passport,please,we need it for registration. 請把護照給我，我們登記時需要。 117) have you got any identification? 你有身份證嗎？ 118) may i see your passport,pl

18、ease? 請把護照給我。119) would you please complete this registration form? 請您填寫這張登記表好嗎？ 120) whats your occupation,please? 請問您的職業(yè)？ 121) whats your nationality, please? 請問您的國籍？ 122) whats your address in your native country,please? 請問您在本國的住址？ 123) your room number is 246 on the second floor. 您的房間號碼是二樓的246室。

19、 124) number 246 is an air-conditioned room with a private bath. 246號是帶空調(diào)和獨用浴室的房間。125) heres your key card. 這是您的匙牌。126) heres your key to room 246. 這是您246號房間的鑰匙。 127) ill get the porter to take your luggage up. 我會叫行李員把您的行李搬上去。 128) the porter here will take your luggage and show you the way. 這里的行李員會

20、為您提行李，并為您領路。 129) well extend the reservation for you.我們可以為您延長預訂。 130) well make the change for you. 我們可以給您換個房間。 131) you may keep the room till 3 p.m,if you wish. 如果您愿意，可以將房間保留到下午三點。 132) how much longer would like to stay? 想再住多久？ 133) if you want to keep your room this afternoon, well have to char

21、ge you 50% of the price. 如果您需要再住一個下午，我們要向您收50%房費。 134) im afraid youll have to vacate your room by 11. 恐怕要請您在十一點以前搬出房間了。 135) are you checking out today, mr. smith?史密斯先生，您今天可以結帳嗎？ 136) would you like to vacate your room now? 您今天要退房嗎？ 137) your bill totals $665. 您的帳單合計655美元。 138) that makes a total o

22、f $665. 總計是655美元。 139) that comes to $665 altogether. 共計655美元。 140) here is your bill. would you please check it? 這是您的帳單，請您過目。 141) that charge is for drinks taken from the mini-bar. 那筆錢是您從房間冰箱里取用飲料的費用。 142) your overseas telephone call is included in the bill. 您的國際長途電話費用包括在這個帳單里。 143) the service c

23、harge is included in this bill. 這個帳單包括報務費。 144) how would you like to settle your bill (or account)?您準備怎樣付帳？ 145) in what form will payment be made?您準備以何種方式付帳。 146) are you going to pay in cash or by credit card? 您準備用現(xiàn)金還是信用卡付款？ 147) we accept the following credit cards,.我們接受下列信用卡 148) im sorry, we d

24、ont accept personal cheques.對不起，我們不收個人支票。 149) all lf the rooms have phones. 所有房間都有電話。 150) if theres anything you need, just ring reception. 如果您需要什么，就打電話給服務臺。 151) if theres anything for the laundry, just leave it in the laundry bag in your room. 如果您有衣物要送洗衣房，只要把它放在您的房里的洗衣袋里就行了。 152) washing handed

25、in by 9:30 a.m.,will be returned to you before 5:30 p.m. on the same day 早上9：30以前送去洗的衣服，當天下午5：30以前能送回來。 153) if you wish to have breakfast in your room, ask for room service on the phone.如果您希望在房間里用早餐請通過電話要客房服務。 154) room service is available from 6 a.m. .從早晨六點開始提供客房服務。 155) here is a brochure explai

26、ning hotel services 這里有個小冊子介紹飯店各項服務。 156) if you need anything, just press the call button. 如果您要什么，就按這個喚人按鈕。 157) you can make a long distance call from your room. 您可以從您房間里打長途電話。 158) if you want a taxi,you can ask the reception to get one for you. 如果您要出租汽車，您可以請服務臺為您叫一輛。 159) the panel at the head o

27、f your bed has an automatic waking device. 您床頭的臺子裝有自動叫醒器。 160) we have a computer wake-up service. 我們有電腦叫醒服務。 161) if you want to have your room cleaned extra quickly,please hang the cleaning sign on the door. 如果您希望您的房間早些整理好，請將這“請打掃”的牌子掛在門上， 162) there is a recreation center on the ground floor. 一樓有

28、一個娛樂中心。 163) you can play billards,table tennis and bridge or go bowling. 您可以打臺球，乒乓球，橋牌和保齡球。 164) apart from the recreation center, we also have a health club on the second floor. 除了娛樂中心外，二樓還有健身房。 165) we have a sauna bath with a massage service there, too. 在那里還有桑拿浴室并提供按摩服務。 166) we do not charge fo

29、r the use of the health club. 進健身房不收費。 167) sports facilities are available free of charge. 運動器械是免費提供的。 168) our charge for sports facilities is four dollars per hour. 運動器械以每小時四元的標準收費。 169) shall i turn the cooling up? 我是不是把冷氣開大些？ 170) shall i turn the heating down? 我是不是把暖氣關小些。 171) your bags will b

30、e kept at the bell captains desk. 您的包將存放在行李部。 172) could your come down to the bell captains desk with your claim tag to pick up your bags? 請您拿著行李牌，來行李部取您的包。 173) well try our best,but i cant guarantee anything. 我們當盡力而為，但我不能保證什么。 174) there must be some misunderstanding. 這里面可能有誤會。 175) ill soon have

31、 something arranged for you. 我盡快為您作些安排。 176) because of the bad weather,the evening garden wont be open today. 因為天氣不好，今天夜花園不開放。 177) its necessary for him to pay for the damage. 他必須賠償損壞。 178) i promise to attend to the matter promptly. 我一定立即處理這件事。 179) ill send for an electrician(doctor,)for you. 我給

32、您請電工（大夫） 180) let me call a repairman to do it. 我去叫一個修理工來。 181) any comments and suggestion are always welcome. 歡迎您提意見和建議。 182) according to the hotel regulations, the damage must be paid for. 按照酒店規(guī)定，損壞東西應該賠償。 183) you dont have to pay for it. 您用不著賠償。 184) it was broken by accident. 不是您有意打破的。 185) i

33、m sorry to hear you are not feeling well today. 聽說您今天身體不大好。 186) whats the trouble? 什么地方不舒服。 187) do you have a temperature? 發(fā)燒嗎？ 188) maybe youre tired after the journey. 可能是旅途過度疲勞引起的。 189) drink plenty of water and have a good rest, then. 那么，請多喝點水，好好休息。 190) how would you like your hair cut, sir?

34、先生，您喜歡什么發(fā)式？ 191) do you want me to trim your beard？ 要不要修一下胡子？ 192) do you want a face massage? 要不要按摩面孔。 193) what style do you want, madam? 太太，您要什么式樣？ 194) would you like a new hair-style? 您想換個新發(fā)型嗎？ 195) here are some pictures of hair styles. 這里有一些發(fā)型式樣的照片。 196) the phone number of our hotel is 53288

35、88. 我們賓館的電話號碼是556753。 197) please dial 0 before you dial the number. 拔號碼前請先拔0。 198) please consult the telephone directory. 請您查看電話簿。 199) what kind of cable do you want to send,ordinary rate or urgent? 您要發(fā)哪一種電報，普通電還是加急電。 200) will you please fill out the telegraph form in block letters? 請用印刷體填寫電報紙。

36、part three: food &beverage service第三部他：餐飲服務 201) what time would you like your table? 您什么時間需要這張餐桌呢？ 202) a table for two? 你們是兩個人嗎？ 203) for how many? 幾個人？ 204) whos the reservation for? 您為誰預訂？ 205) you can sit where you like. 您可以隨便坐。 206) is this table suitable? 這張桌子合適嗎？ 207) the waitress will be he

37、re in a few minutes. 服務員馬上就來。 208) im sorry, there arent any tables left now. 對不起，沒有空桌子了。 209) im sorry,the restaurant is full now. 對不起，現(xiàn)在餐廳已坐滿。 210) we can seat you in twenty minutes. 二十他鐘后才能安排您入座。 211) have you been served? 有人為您服務了嗎？ 212) do you have a reservation, sir? 先生，您預訂了嗎？ 213) would you co

38、me with me, please? 請跟我來，好嗎？ 214) could you please come with me, please? 請隨我來，好嗎？ 215) please step this way. 這邊請。 216) would you like to sit near the window? 您喜歡靠窗坐嗎？ 217) where would you like to sit? 您希望坐在哪兒呢？ 218) ill be with you in a minute. 我馬上就來。 219) would you mind sitting here in the corner?

39、靠角坐您不介意吧？ 220) we are open from 6 in the morning to 11 in the evening. 我們的營業(yè)時間是從早上6：00到晚上11：00。 221) we serve 24 hours. 我們24小時營業(yè)。 222) we are open round the clock. 我們晝夜營業(yè)。 223) service hours are:7:00 a.m. to 9:00 a.m. for breakfast; 11:30 a.m. to 1:30 p.m. for lunch ; 6:30 p.m.to8:30p.m. for dinner.

40、 餐廳供應時間是：早飯：7：00到9：00 午飯：11：30到下午1：30； 晚飯：6：30到8：30 224) may i have your name, please? 請問您的姓名。 225) can you give me your name, please? 我可以問您的姓名嗎？ 226) heres the menu. 這是菜單。 227) ill bring you the menu, sir. 先生，我給您拿菜單。 228) here are the menu and wine list. 這是菜單和酒單。 229) are you ready to order? 您現(xiàn)在點菜嗎

41、？ 230) would you like to order now? 您現(xiàn)在點菜嗎？ 231) may i take your order now? 您現(xiàn)在可以點菜了嗎？ 232) what have you decided on? 您決定吃什么了嗎？ 233) would you like chinese food or western food? 您要吃中餐還是西餐？ 234) what would you like? 您想吃點什么？ 235) what would you like to start with? 您先來點什么？ 236) what would you like to f

42、ollow? 您下一道菜點什么呢？ 237) would you like something to drink? 您想喝點什么嗎？ 238) what would you like for a drink? 您想喝什么？ 239) would you like to order aperitif? 想要點開胃酒嗎？ 240) would you like an aperitif before lunch? 飯前您想吃點開胃的東西嗎？ 241) what kind of drink would you like ? 您要點什么飲料。 242) what kind of juice do you

43、 want? 您要茶還是咖啡？ 243) will you have tea or coffee? 你要喝茶還是咖啡？ 244) do you like your coffee,black or white? 您喜歡清咖啡還是牛奶咖啡？ 245) would you like green tea or black tea? 您喜歡綠茶還是紅茶？ 246) would you like to try maotaithe best chinese spirits? 您想嘗嘗中國最好的酒茅臺酒嗎？ 247) would you prefer shanghai cocktail? 您喜歡上海雞尾酒嗎？

44、 248) why dont you try a glass of dry white wine? 干嗎不嘗一杯干白葡萄酒嗎？ 249) what kind of chinese food do you want? 您想吃哪種中國食物？ 250) what kind of vegetables would you like? 您想吃什么蔬菜。 251) we have steak,roast chicken and vegetables today. 我們今天供應牛排，烤雞和蔬菜。 252) todays special is roast leg of lamb. 今天的特別菜是烤羊腿。 25

45、3) everything is a la carte. 這里只能點菜。 254) would you like to dine a la carte or table dhote? 您是吃點菜還是公司菜。 255) we have a buffet. you can have all you want for $ 10. 我們有自助餐，您交十元錢可以隨便吃。 256) how would you like your eggs? 您喜歡幾成熟的雞蛋？ 257) how would you like your streak, well done,medium or rare? 您喜歡幾成熟的牛排

46、，是熟透的，還是適中的，還是半生的？ 258) how about trying some lobster? 您是不是嘗一嘗大蝦？ 259) i suggest you have a taste of sichuan dishes. 我建議您嘗嘗四川菜。 260) id recommend this dish to you. 我愿意向您推薦一個菜。 261) im sure youll enjoy it. 我肯定您會喜歡它。 262) its delicious and worth a try. 它鮮美可口，值得一嘗。 263) im sorry,there are no chops left

47、. 對不起，沒有排骨了。 264) we havent any more lobster today. 今天的大蝦已經(jīng)賣完了。 265) this is the soup you ordered. 這是您點的湯。 266) we are short of help today. 我們今天人手少， 267) ill see about your order. 我會去看看您點的菜做得怎樣了。 268) do you care for a dessert? 您是不是想吃點甜食。 269) what do you want for dessert? 你要吃什么甜食？ 270) ill get you

48、another one. 我再給您端一份來。 271) what else do you want? 您還要別的什么嗎？ 272) is there anything else? 您還要別的什么嗎？ 273) could i serve you anything else? 還需要我給您點什么嗎？ 274) if you need anything else,just feel free to tell me. 如果您還需要別的什么，盡管告訴我好了。 275) whats the problem, sir? 先生，出了什么問題？ 276) ill take to the chef and se

49、e what he can do. 我去和廚師商量一下，看看他能否給予補救。 277) if you dont like this dish, how about getting you another one? 如果您不喜歡這道菜，是不是換個別的。 278) would you like it cooked a little more? 您愿意把它再煮一下嗎？ 279) once its ordered and served, it cant be exchanged. 凡是點的菜上桌以后是不能換的。 280) regretfully not. 遺憾的是不行， 281) im really

50、sorry,but you see my difficulty. 真對不起，但也希望您能體諒我的難處。 282) im sure everything will be satisfactory again next time you come. 相信下次您再來時，一切都會使您稱心滿意。 283) i do apologize for giving you the wrong dish. 實在對不起，我把菜送錯了。 284) i seem to have misserved a dish. 我好象上錯了一道菜。 285) ill change it immediately for you. 我馬

51、上給您換。 286) i can offer you some oyster soup. compliments of the chef. 我可以向您免費提供一些牡蠣湯，算是廚師的一點敬意。 87) is everything all right? 一切都還好嗎？ 288) how was the food? 飯菜還好嗎？ 289) how do you like the fish cooked this way? 您覺得魚這樣燒怎么樣？ 290) is everything to your satisfaction? 吃得滿意嗎？ 291) whats your opinion of our

52、 service? 您對我們的服務有什么意見嗎？ 292) would you like to sign for that? 您準備簽字掛帳嗎？ 293) would you like to put it on your hotel bill? 您準備將這個費用記到您飯店的總帳嗎？ 294) could you sign here,please? 請您在這兒簽字。 295) may i also have your room number,please? 我可以問一下您的房間號碼嗎？ 296) in our hotel we dont accept tips. 我們飯店是不收小費的。 297)

53、 the minimum charge for a dinner party of 200 people is 6000 yuan fec, excluding drinks. 200人的宴會最低的6000人民幣況換券，不包括飲料。 298) may i have a look at your invitation card? 我可以看一個您的請柬嗎？ 299) at a chinese party the guests usually arrive 5-10 minutes early. 中餐宴會客人通常提前五至十分鐘到達。 300) its not good to be late. 遲到是

54、不好的。 part four: hotel english第四部他：飯店服務英語。 301) we have single rooms,double rooms,suites and deluxe suites in our hotel. 我們賓館有單間、雙人間、套間和豪華套間。 302) did you have a reservation with us? 您在我們這兒預訂房間了嗎？ 303) did you make a reservation? 您預訂房間了嗎？ 304) how long do you expect to stay? 你想待多長時間。 305) room 707 on

55、 the 7th floor is vacant. 七樓707房間沒人住。 306) im sorry,we dont have any single rooms left,would you like a double room? 對不起，我們沒有剩余的單間了，你想要雙人間嗎？ 307) im sorry,were rather full at the moment.can i recommend you to another hotel? 對不起，我們這兒目前客滿？我將為您推薦到另一家賓館好嗎？ 308) the price lf one single room id 70 dollars

56、 per day. 單間是每天70美元。 309) would you please fill in this registration form? 您填寫一下這張登記表好嗎？ 310) would you please show me your passport? 請出示一下您的護照好嗎？ 311) ill get a attendant to send your luggage up. 我會叫服務員把您的行李拿上去的。 312) could you please show me your room card? 請讓我看一上您的房卡好嗎？ 313) heres your room key.

57、這是您的房間鑰匙。 314) ill show you to your room. this way, please. 我會領您去您的房間的，這邊請。 315) channel 6carries programs in english. 第6頻道播放英語節(jié)目。 316) for local telephone calls,please press 9 first and then dial the number. 若打本地電話，請按9，然后再拔號。 317) what kind of currency do you have? 您有什么貨幣？ 318) what currency do you want? 您要什么貨幣。 319) i regret to say that we dont accept personal chaques here. 很遺憾，我們這兒不受理私人支票。 320) how much do you want to convert?