中職英語第三冊(cè)u(píng)nit9lesson1office-work

1、 Office Work Office Work 辦公室工作 入職培訓(xùn)入職培訓(xùn) LOGO公司各部門的英語名稱 人事部人事部 人力資源部人力資源部 財(cái)務(wù)部財(cái)務(wù)部 營銷部營銷部 售后服務(wù)部售后服務(wù)部 市場部市場部 公關(guān)部公關(guān)部 技術(shù)部技術(shù)部 保衛(wèi)科保衛(wèi)科 企劃部企劃部 1. Technology Department 2. Human Resource Department 3. Public Relations Department 4. Marketing Department 5. Personnel Department 6. After-sale Service Department 7

2、. Sales Department 8. Guard Room 9. Accounting Department 10. Planning Department gd kant 入職培訓(xùn)入職培訓(xùn) LOGO Chairman PresidentMao Obama prezd()nt Chairman 董事長；總裁 President 總裁；董事長 manager 經(jīng)理 secretary 秘書 sekrtri CEO:chief executive officer 首席執(zhí)行官 各部門人員名稱 人事部經(jīng)理 Personnel Department 銷售銷售總監(jiān)總監(jiān) Sales Departmen

3、t 銷售銷售員員 salesperson manager manager 各部門人員名稱 會(huì)計(jì) Accounting Department ant kant()nt Introduction 1. What is secretary? helper in an office receptionist administrative assistant office manager executive assistant memory aid of his/her boss the right hand 2. Common jobs secretaries do? answering teleph

4、ones typing using computers writing letters reminds the things send faxes, telexes, emails book hotel rooms, theatre tickets 2. Common jobs secretaries do? look after official visitors write correspondence(business letters, reports, memos, invitations, condolences,etc) etc. 3.Charcteristics for secr

5、etaries? loyalty (absolutely trustworthy): conscientiousness (to be prompt and flexible) initiative: to be able to act for the boss in his/her absence Introduction 3.Charcteristics for secretaries? confidentiality: must take pride in their work and be dedicated to their boss ability to write: be cap

6、able of handling routine correspondence, reports, summaries and take good minutes at meetings 4. To be an Efficient Secretary? answer all letters, faxes and telexes promptly, even when the answer is negative. if you cannot give a quotation, you still write and thank the sender for requesting a quota

7、tion. 4. To be an Efficient Secretary? if you cannot send a confirmation or the information asked for right away, you should notify the other party of the delay. handle complaints and claims efficiently and without delay. 4. To be an Efficient Secretary? remember that a thank-you letter is one of the most important letters in business. Dont postpone writing it. It should be written within a week at the latest after returning from a trip, making a deal or receiving a gift. Patient, Hard Working, Hones