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1、Global Marketing, 6e (Keegan/Green)Chapter 10 Brand and Product Decisions in Global Marketing1) Indias Suzlon Energy has become a major player in the wind-turbine industry due to an inefficient and inconsistent power distribution system.Answer: TRUEDiff: 1 Page Ref: 2962) The product P of the market
2、ing mix is at the heart of the challenges and opportunities facing global companies today.Answer: TRUEDiff: 2 Page Ref: 2973) Brand equity is an example of a tangible product attribute.Answer: FALSEDiff: 2 Page Ref: 2974) Intangible attributes of a product includes the status associated with the pro
3、duct ownership.Answer: TRUEDiff: 2 Page Ref: 297AACSB: Reflective Thinking5) McDonalds golden arches have the great advantage of transcending language and therefore are very valuable to global marketers.Answer: TRUEDiff: 2 Page Ref: 299AACSB: Reflective Thinking6) Strong brand equity is more vulnera
4、ble to marketing crises and actions. Answer: FALSEDiff: 2 Page Ref: 2987) Coca-Cola has a noncarbonated ginseng-flavored beverage for sale only in Japan.Answer: TRUEDiff: 2 Page Ref: 299AACSB: Reflective Thinking8) Gillette reaps economies of scale associated with creating a single ad campaign for t
5、he world and the advantages of executing a single brand strategy.Answer: TRUEDiff: 1 Page Ref: 3009) A global brand has the same name and in some cases a similar image and positioning throughout the world.Answer: TRUEDiff: 2 Page Ref: 300AACSB: Reflective Thinking10) Like entertainment stars, sports
6、 celebrities, and politicians, global brands have become a lingua franca for consumers all over the world.Answer: TRUEDiff: 2 Page Ref: 300-301AACSB: Reflective Thinking11) Global brand is the same thing as global product.Answer: FALSEDiff: 2 Page Ref: 301AACSB: Reflective Thinking12) Global brands
7、are symbols of cultural ideals and as such, marketers can use global consumer culture positioning (GCCP) to communicate a brands global identity.Answer: TRUEDiff: 3Page Ref: 301AACSB: Reflective Thinking13) The Sony Walkman is an example of combination or tiered branding, whereby a corporate name is
8、 combined with a product name.Answer: TRUEDiff: 2 Page Ref: 301AACSB: Reflective Thinking14) Sony is a global brand and the companys portable MP3 player is an example of a global product.Answer: TRUEDiff: 1 Page Ref: 30215) The Intel Inside campaign is an example of co-branding.Answer: TRUEDiff: 2 P
9、age Ref: 302AACSB: Reflective Thinking16) The Virgin brand is a global brand with several brand extensions.Answer: TRUEDiff: 2 Page Ref: 302AACSB: Reflective Thinking17) According to the top brand rankings, Microsoft is the worlds most valuable brand.Answer: FALSEDiff: 1 Page Ref: 303AACSB: Reflecti
10、ve Thinking18) Robust economic growth and rising incomes mean that consumers in China, India, and other emerging markets can buy cell phones as status symbols. Answer: TRUEDiff: 2 Page Ref: 304AACSB: Reflective Thinking19) Coca-Cola, McDonalds, Singapore Airlines, Mercedes-Benz, and Sony are a few o
11、f the companies that have transformed local products and brands into global ones.Answer: TRUEDiff: 2 Page Ref: 307 AACSB: Analytic Skills20) The basic human need to consume food and drink is not the same thing as wanting or preferring a Big Mac or a Coke.Answer: TRUE Diff: 2 Page Ref: 308 AACSB: Ref
12、lective Thinking21) In countries like India and Vietnam, and other emerging markets, amenities such as refrigerators, flush toilets, and cell phones are considered as status symbols.Answer: TRUE Diff: 2 Page Ref: 309AACSB: Reflective Thinking22) Marketers in Gillettes Parker Pen subsidiary are confi
13、dent that consumers in Malaysia and Singapore shopping for an upscale gift will buy the same Parker Pen as Americans shopping at Neiman Marcus.Answer: TRUE Diff: 2 Page Ref: 308AACSB: Analytic Skills23) Recent research has confirmed that the levels in Maslows hierarchy are the same in the United Sta
14、tes and Asia.Answer: FALSEDiff: 2 Page Ref: 307-308AACSB: Reflective Thinking24) Recent research has suggested that, in Asia, the highest level needs in Maslows hierarchy pertain to status.Answer: TRUE Diff: 2 Page Ref: 309-310AACSB: Reflective Thinking25) In Hellmut Schuttes modified hierarchy to e
15、xplain the needs and wants of Asian consumers the last three levels are affiliation, admiration, and self actualization.Answer: FALSE Diff: 2 Page Ref: 308-309AACSB: Reflective Thinking26) Finland is home to Nokia, which rose in stature from a local brand to a global brand in little more than a deca
16、de.Answer: TRUEDiff: 2 Page Ref: 310AACSB: Reflective Thinking27) Studies conducted during the 1970s and 1980s indicated that the made in the USA image lost ground to the made in Japan image.Answer: TRUEDiff: 2 Page Ref: 310AACSB: Reflective Thinking28) Many consumers consider products with labels s
17、uch as Made in Bangladesh and Made in Brazil to be of inferior quality and valueAnswer: TRUEDiff: 2Page Ref: 310-311AACSB: Reflective Thinking29) Scotlands top export category is information technology.Answer: TRUEDiff: 2 Page Ref: 310-311AACSB: Reflective Thinking30) In Germany, product packaging m
18、ust conform to Green Dot regulations as part of Eco-packaging.Answer: TRUEDiff: 2 Page Ref: 311AACSB: Reflective Thinking31) The European Union now requires mandatory labeling for some foods containing genetically modified ingredients.Answer: TRUEDiff: 2 Page Ref: 313AACSB: Reflective Thinking32) In
19、 2008, the United States enacted a country-of-origin labeling (COOL) law, which requires supermarkets to display information that identifies the country that meat, poultry, and certain other food products come from.Answer: TRUEDiff: 2 Page Ref: 313AACSB: Reflective Thinking33) Packaging aesthetics s
20、uch as color or shape of a product, label, or package are very important for Japanese consumers.Answer: TRUEDiff: 2 Page Ref: 313-314AACSB: Reflective Thinking34) Due to the European Commissions regulation, McDonalds cannot give away soft-plastic toys with its Happy Meals in Europe.Answer: TRUEDiff:
21、 2 Page Ref: 315AACSB: Reflective Thinking35) Apple launched its iPhone in the United States in mid-2007 and in the following months, it was gradually rolled out in several more markets. This is an example of the dual-extension strategy.Answer: TRUEDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking
22、36) Unilever reformulated its Cif brand spray cleaner to do a better job on grease in Italy since it was found that Italian women are not interested in labor-saving conveniences compared to cleanliness.Answer: TRUEDiff: 2 Page Ref: 319AACSB: Reflective Thinking37) A company that is oriented towards
23、product platforms is likely to be pursuing a product adaptation approach to global marketing.Answer: TRUEDiff: 2 Page Ref: 323AACSB: Reflective Thinking38) Products that fall under the dynamically continuous innovation category require more R & D expenditures.Answer: FALSEDiff: 2 Page Ref: pp. 322-3
24、23AACSB: Reflective Thinking39) Sony created a new market when it introduced VCRs, which can be considered as an example of discontinuous innovations.Answer: TRUEDiff: 2Page Ref: 322-323AACSB: Reflective Thinking40) Whenever a new product interacts with human, mechanical, or chemical elements, there
25、 is the potential for a surprising and unexpected incompatibility. Answer: TRUEDiff: 2Page Ref: 324AACSB: Reflective Thinking41) Generally speaking, which of the following statements is true concerning product attributes?A) Tangible product attributes are more important than intangible ones.B) Intan
26、gible product attributes are more important than tangible ones.C) Both tangible and intangible product attributes are important.D) Neither tangible nor intangible product attributes are important.E) A product has more attributes than tangible and intangible ones. Answer: CDiff: 2 Page Ref: 297AACSB:
27、 Reflective Thinking42) Advertising, company name, news stories, and promotion activities are a few of the elements that contribute to a companys:A) logo development.B) brand equity.C) brand image.D) co-branding effort.E) brand label. Answer: C Diff: 2 Page Ref: 298-299AACSB: Reflective Thinking43)
28、Apple and Nokia both market phones but their brand image differentiates them, which with Apple can be partially attributed to all of the factors except:A) iPhone has user-friendly features.B) Nokias uses alphanumeric names for products.C) iPhone has more brand equity than Nokia.D) Apples CEO has mor
29、e media presence than Nokias.E) Nokias brand image is more skewed toward technology. Answer: CDiff: 2 Page Ref: 298AACSB: Reflective Thinking44) represents the cumulative added value of a companys investment inthe marketing of a brand over time.A) Brand extensionsB) Co-brandingC) Brand imageD) Brand
30、 equityE) Brand loyaltyAnswer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking45) For nearly 60 years, DeBeers has used the advertising slogan A diamond is forever. Such a long-term investment in marketing is central to developing:A) brand extensions.B) co-branding.C) local brands.D) brand equi
31、ty.E) brand marks.Answer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking46) In recent years, the Coca-Cola Company has been plagued by such problems as employee lawsuits over diversity issues, deteriorating bottler relations, a production stoppage, and a disastrous product recall in Belgium. T
32、aken together, these problems could dilute the companys .A) brand extension programB) co-branding effortsC) international brandsD) brand equityE) product/communications extension strategyAnswer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking47) The Nike swoosh, McDonalds golden arches, and App
33、les rainbow apple are all examples of:A) non-word marks.B) brand extensions.C) brand symbols.D) global brands.E) both A and CAnswer: EAACSB: Reflective Thinking48) Sony is famous worldwide for its Walkman? personalstereo. Which of thefollowing reflects the most accurate use of marketing terminology?
34、A) Sony, Walkman, and personal stereos are global brands.B) Sony is a global brand, Walkman and personal stereo are global products.C) Sony, Walkman, and personal stereos are global products.D) Sony and Walkman are global brands; personal stereo is a global product.E) Sony only is a global brand and
35、 the rest are descriptors.Answer: DDiff: 2Page Ref: 298-299AACSB: Reflective Thinking49) Around the world, various brands of personal computers are sold with Pentium processors. This fact is often used as a selling point, with advertising that proclaims Intel Inside. Which branding concept does such
36、 advertising reflect?A) brand equityB) co-brandingC) brand imageD) brand extensionE) tiered branding Answer: BDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking50) As outlined by branding expert Kevin Keller, the benefits of strong brand equity include all of the following except:A) greater loyalty
37、.B) more vulnerability to marketing actions.C) less vulnerability to marketing crises.D) more inelastic consumer response to price increases.E) more elastic consumer response to price decreases. Answer: BDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking51) British entrepreneur Richard Branson has
38、built a global business empire by:A) relying on brand extension.B) being the first to use smart cards in major markets.C) developing local brands.D) avoiding consumer businesses with established leaders.E) restricting the Virgin name only to airlines. Answer: ADiff: 2 Page Ref: 302-303 AACSB: Reflec
39、tive Thinking52) Which of the following is NOT in the top five of the worlds most valuable brands and determined byBusiness Week (2008)?A) SonyB) MicrosoftC) Coca-ColaD) GEE) NokiaAnswer: ADiff: 2 Page Ref: 303AACSB: Reflective Thinking53) Maslows hierarchy is applicable to global marketing because
40、it can help explain how:A) basic human needs can drive the development of global products.B) self-actualization is the highest-order need in Japan as well as Western nations.C) status needs in different countries can only be fulfilled with localized products.D) luxury badging is irrelevant to compan
41、ies marketing in Asia.E) Asians differ from Westerners in their basic physiological needs.Answer: ADiff: 2 Page Ref: 307-309AACSB: Reflective Thinking54) Alfred Zeien, former chairman of Gillette, once noted that his companys Parker Pen unit does not have to develop a special model for Malaysia and
42、Singapore because shoppers worldwide seek the same things when buying a gift that will serve the recipient as a status symbol. This insight relates to which level of Maslows hierarchy of needs?A) physiologicalB) safetyC) socialD) esteemE) self-actualizationAnswer: DDiff: 2 Page Ref: 308-309AACSB: Re
43、flective Thinking55) Comparing the traditional formulation of Maslows hierarchy with the results of current research on the consumer needs and motivation in Asia, which of the following is correct?A) The lowest 2 levels of the hierarchy are the same in the traditional and Asian versions.B) The lowes
44、t 3 levels of the hierarchy are the same in the traditional and Asian versions.C) The lowest 4 levels of the hierarchy are the same in the traditional and Asian versions.D) The five levels in the traditional formulation apply equally in the West and in Asia.E) The highest levels of the hierarchy are
45、 same in the traditional and Asian versions.Answer: ADiff: 3Page Ref: 307-309AACSB: Reflective Thinking56) Which of the following is NOT one of the levels in the Asian version of Maslows hierarchy?A) physiologicalB) safetyC) affiliationD) admirationE) self-actualizationAnswer: EDiff: 3Page Ref: 307-
46、309AACSB: Reflective Thinking57) Which of the following could hinder the success of products labeled Made in Bangladesh or Made in Thailand in export markets?A) negative country-of-origin biasB) no possible quality/price positioningC) low acceptance of private brandsD) high product saturation levels
47、 in global marketsE) lack of promotion in global marketsAnswer: ADiff: 2 Page Ref: 310-311AACSB: Reflective Thinking58) The marketers of Corona beer achieved great success in the U.S. market by:A) retaining the bottle design originally used in Mexico.B) hiring Hispanic movie stars as endorsers.C) di
48、stributing Corona in returnable bottles.D) changing the brewing recipe to conform to American palates.E) by having the label in Spanish language.Answer: ADiff: 2 Page Ref: 310-311AACSB: Reflective Thinking59) Coca-Colas distinctive contour bottle, which is sold in many countries, illustrates the poi
49、nt that:A) the packaging strategies can vary by country and region.B) the packaging helps in storing large sizes in refrigerators.C) the packaging strategies do not change by country and region.D) the packaging appeals only to Asian consumers.E) the packaging helps in brand identification.Answer: AD
50、iff: 2 Page Ref: 311-312AACSB: Reflective Thinking60) Generally speaking, which of the following product categories represents the best potential for extension into international markets without adaptation?A) companion productsB) food productsC) industrial productsD) intangible productsE) non-alcoho
51、lic drinks Answer: CDiff: 2 Page Ref: 316AACSB: Reflective Thinking61) Dry soup mixes that have long been popular in Europe are marketed as sauces or dips in the U.S. This is an example of the strategy.A) product-communications extensionB) product extension-communications adaptationC) product adapta
52、tion-communications extensionD) dual adaptationE) product inventionAnswer: BDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking62) Targeting the 300 million farmers in India who still use plows harnessed to oxen, John Deere engineers created a line of relatively inexpensive, no-frills tractors. The
53、Deere team then realized that the same equipment could be marketed to hobby farmers and acreage owners in the United States, a segment that they had previously overlooked. This is an example of strategy.A) product-communications extensionB) product extension-communications adaptationC) product adapt
54、ation-communications extensionD) dual adaptationE) product inventionAnswer: BDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking63) Campbells has been marketing soup in Japan for more than 40 years. Early on, Japanese consumers were not receptive to ads featuring the Campbell Kids and the Mm Mm Good
55、 slogan. This compelled Campbells to develop ads featuring a talking soup can known as Mr. Campbell. Campbells also developed soup varieties for Japan with fish as the main protein source and spices that reflect local preferences. As described here, which of the following strategies has Campbells us
56、ed in Japan?A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) product-communication adaptationE) product inventionAnswer: DDiff: 1Page Ref: 316-317AACSB: Reflective Thinking64) Prior to 2004, Nokia launched different cel
57、l phone products in different countries at different times. Nokia also used different advertising images and messages in different countries. Which approach to the world marketplace was Nokia using?A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) product-communication adaptationE) product inventionAnswer: DDiff: 2 Page Ref
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