空乘面試問題及答案[互聯(lián)網(wǎng)+]

1、鄭重聲明：此文來源互聯(lián)網(wǎng)，部分內(nèi)容經(jīng)過自己的增添，如有損害到您的利益，請告知，將即時刪除英語口語常見問題1、Can you work under pressure?or Were you ever under a great deal of pressure?是的，我可以！因為我在讀大學(xué)期間，曾經(jīng)擔(dān)任過校體育部的副部長，學(xué)校舉辦的很多活動都是由體育部來組織的，所以已經(jīng)習(xí)慣了在強壓下工作，令我印象最深的是校運動會，那可是學(xué)校的大型活動，基本上從頭至尾都是有體育部自己操辦，包括很多的細(xì)節(jié)，例如要安排好每個班級的位置，運動會開幕式的入場順序，各項比賽的時間安排等等。Yes, I can! Becau

2、se when I was in college, I served as the vice minister of the sports department. And there are a lot of activities which are held by the sports department. So I have accustomed to working under strong pressure. I am most impressed that the school sports meeting,which is one of the most large-scale

3、activities in my college, basically it is made arrangements by the sports department from start to finish. It includes many details, Such as arranging the location of each class, arranging the order of admission to the opening ceremony,arranging the time of every kind of competitions and so on. So I

4、 believe I can . 2、What is your greatest strength? What are your assets?我最大的優(yōu)勢是堅強的意志力和超強的耐力，當(dāng)然這是后天訓(xùn)練出來的結(jié)果，因為我是名長跑運動員，在以前大大小小的比賽中，無論自己有多累，我都會對自己說，你要堅持下去，你現(xiàn)在是在跑道上，你必須用跑的形式來結(jié)束這場比賽，你不可以停下來，如果你停下來你就失敗了，你就是個十足的失敗者，自己都會瞧不起自己。但是如果我沒有放棄，即使我是最后一個跑過終點線的人，我同樣會為自己感到驕傲和自豪，因為我戰(zhàn)勝了自己。My biggest advantages are my str

5、ong will and endurance to the things I like, OF course, they are not natural. I was a long-distance runner in the past. And while I was running in the runway, no matter how tired I was, I would never stop running I would tell to myself that I can not stop. If I stop, I will be a real loser. On the c

6、ontrast, if I insist on running to finish the competition, even though I am the last runner to across the finish line, I will still fell proud of myself. Because I won myself.3、What is your greatest weakness?我最大的缺點就是我有點固執(zhí)，我總有我自己的想法，只有當(dāng)我碰壁的時候我才會考慮別人給我的建議，但是就是因為我的這份固執(zhí)，這份執(zhí)著，才讓我鍛煉了我堅強的意志，不屈不撓的性格。My bigg

7、est drawback is that I am a little stubborn. I am always insisting on my own opinion. I will not consider others advice until I found that I run against the wall. But because of my stubbornness, I become a person who have strong will and indomitable character.4、What have you done to correct your wea

8、knesses?我想我會在做每件事情之前，好好斟酌身邊的人給我的意見，來找到一個最好的解決方法。At present, I will consider the advice which is given by the people around me first and find the best way to solve the problems.5、Have you ever failed?我覺得我是在失敗的陪伴下長大的，是失敗讓我看清楚通往成功的那條路，只有錯過才能更深刻的理解什么是對的，我一直認(rèn)為人的一生如果太順利的話反而不是件好的事情，安逸的生活會讓人變得脆弱，不堪一擊，所以失敗是我

9、人生中最總要的老師之一。In fact, I was growing up accompanied by the failures. It is failures which leads me to success. Only after the mistakes, I can understand the right things better. I have always thought that it was not good if ones life always goes well. An easy life can lead people to become fragile and

10、 vulnerable, so failure is one of the most important teachers in my life.6、What is your biggest failure?太過自信結(jié)果導(dǎo)致自己慢慢變成了自負(fù)，覺得自己很聰明，結(jié)果聰明反被聰明誤。記得上中學(xué)的時候，期末考試前大家都在緊張的復(fù)習(xí)中，我按照自己的方法進行復(fù)習(xí)，忽略了老師所講的重點，考試成績很不如意，這給了我重重的一擊，它啟示我聽從有經(jīng)驗的人的指點會讓自己少走很多彎路。My biggest failure was that I was too confident to succeed. When I

11、was in the middle school, all the students was preparing for the final exam. I also managed to reviewing all the courses. But I reviewed in my own way and ignored the importance which is given by my teachers. So I got a bad result in the exam. This bad result hit me greatly which made me know that I

12、 should regard others experience as the sun which can take me to the brightness.7、How do you handle failure?當(dāng)自己失敗時，要學(xué)會及時調(diào)整自己的心態(tài)，千萬不能讓自己灰心喪氣，要把這次失敗看成是又向成功邁進了一步，要及時找出失敗的原因，總結(jié)經(jīng)驗，不要兩次都犯同樣的錯誤。At present, I have learned how to face failures. I will adjust my attitude well when facing failures. I should re

13、gard the failures as a further step to the success. And find the reasons for failures to make sure that I will not make the same mistake any more.8、How do you handle change?世界無時無刻不在變化，沒有什么東西是一成不變的，包括自己，人總要學(xué)著長大，吸取好的東西，改到自己壞的習(xí)慣，這樣才可以稱作是人生的蛻變！There is nothing that will always keep the same in the world

14、. In fact all the things are changing with the time passage., including me. I need to learn the good things and change my own bad habits with growing up. This is so called the transformation of life.When you are in charge, how do you motivate people? 9、When you are in charge, how do you motivate peo

15、ple?要想激勵自己的員工更努力的工作，首先要讓員工體會到，員工和企業(yè)是利益共同體（Community of interests），是彼此共同進退的關(guān)系，我們共同努力的目標(biāo)只有一個，讓企業(yè)變得更強大；其次，因為每個人都有不同的需求，所以還要了解什么是他們目前最需要的，如何讓他們的需求得到最大的滿足，以此來激勵員工更努力的工作。To motivate the employees to work harder, on the one side we should make the employees understand that the interests of employees and en

16、terprises are the Community. In fact the employees and the enterprises have to make progress together. We should work hard to make our enterprise to become stronger, so that we also will benefit more. On the other side, we should manage to know about the need of the employees and to satisfy them. If

17、 the employees are satisfied with the company, they will work harder.10、Describe a time when you resolved a conflict?or How do you handle conflict?當(dāng)有沖突發(fā)生，一般都是因為兩個人的意見不一致，而且對于有些事情根本沒有誰對誰錯，所以沖突發(fā)生后，我會站在對方的立場來看問題，找到彼此都能接受的看法。但基本上當(dāng)我發(fā)現(xiàn)兩個人的想法不一致的時候，我會換另外一個話題，來避免矛盾的發(fā)生。Conflict may appear when two people do

18、not agree with each other. And for some things, we can not tell who is right or wrong. So when the conflict appears, I will consider others view first and then to find a point of view which can be accepted by each other. But basically I will change into another subject to avoid the conflict.Previous

19、 Employment11、What is the hardest thing you ever did in your current job?當(dāng)我是發(fā)自內(nèi)心想要去做的工作，我不會覺得有什么工作是困難的，相反如果覺得某份工作做起來覺得很難的話，多半是因為對這份工作不感興趣，已經(jīng)厭倦了，再簡單的工作都會覺得很困難。就像我之前做過一份推銷員的工作，推銷保健品，有人會覺得推銷一件產(chǎn)品真的很難，但我不這么認(rèn)為，當(dāng)我看到人們從對這個保健品全然不知到經(jīng)過我的講解后都愿意去購買的時候，我就會很自豪，而且我也很愿意去嘗試用各種方法來增強我的說服力去讓人家來購買我的產(chǎn)品，我覺得我的自我價值得到了體現(xiàn)。If I

20、 like the job, I do not think there will be any difficulties in the job. On the contrast, If I think this job is difficult, the main reason for that is that I am not interested in it. If I do not like this job, even though the job is easy, I will also feel difficult too. Just like before, I was a sa

21、lesman of health care product. Some people think that it is difficult to sell a product. But I do not think so. I would like to make people know something about the product by my introduction. And I will be proud if the people buy them because of my persuading. And I also like to increase my power o

22、f persuading in many different ways so that I can feel my self-esteem.12、Do you consider yourself a loyal employee?當(dāng)我真正喜歡上一個職業(yè)的時候，我會是這個企業(yè)里最忠誠的員工之一。我會把我所有的精力投入到工作當(dāng)中去，我會把我的一生奉獻給這個企業(yè)。If I really love the career I choose, I will be one of the most loyal employees in the enterprise. I will put all my ene

23、rgy in to the work and devote my life to the company.13、What did you like about your last job? Or What have you learned from previous jobs?你覺得你以前的工作好在哪里？以前我是一名推銷員，它讓我慢慢體會到我在這個社會扮演著怎樣的角色，教會我這樣一剛畢業(yè)的大學(xué)生如何從大學(xué)校園走向社會，教會了我如何成為一個服務(wù)型人員來服務(wù)這個社會。讓我深刻體會到服務(wù)行業(yè)的宗旨：顧客就是上帝。I was a salesman in the past. It was my firs

24、t job which makes me know that the role I play in the society. And it also teach me how to become a service-oriented staff in the world. I deeply appreciate the purpose of the service sector: Customer is God. 14、What did you dislike about your last job?沒有發(fā)展空間，我不能一輩子只做推銷員，我有我自己的人生理想，我要去實現(xiàn)我的人生價值。I do

25、not think the salesman will have a bright future. I have ideals. I am going to fulfill my value of life15、What was your favorite job? Why do you want to be a flight attendant? What part of being a flight attendant interests you most? What is the best part of being a flight attendant?空中乘務(wù)員就是我最喜歡的工作之一

26、，它可以帶我到世界各地去領(lǐng)略不同的當(dāng)?shù)匚幕?，帶我去見識一些我從沒有見識過的東西。而且還可以遇到各行各業(yè)形形色色的人，與人交流是我最喜歡的事情之一。因為人生有限，要在有限的生命力去見識的更多新鮮的事物，才能算不枉此生。Stewardess is one of my favorite jobs. This job can take me to different parts of the world to experience the local culture, to see new things that I have never known, to meet different kinds

27、of people in different careers and so on. As we known, the life is limited, so we need to expose ourselves to the new things to feel wonderful of life.16、What was your least favorite job?我不太喜歡從事科學(xué)研究之類的工作，在我看來這種工作是枯燥乏味的，相比之下我更喜歡與人打交道，古語說的好，讀萬卷書不如行萬里路。行萬里路不如閱人無數(shù)。I do not like the work of scientific re

28、search. In my opinion, this kind of job is boring. Compared with scientific research, I prefer to communicate with people. Just like the old saying, traveling is better than reading ten thousand books. Journey is not as good as reading countless people.17、How long will you stay with our airline? Wha

29、t kind of contributions will you make to our airline?首先我要說我愛這個職業(yè)，所以我會為了這個職業(yè)奉獻我所有的一切，直到我不能在我的工作付出的一天，直到你們不需要我的那一天。我會盡心盡力做好我的分內(nèi)事，我只會感謝這個公司給我了這個工作而不會有任何抱怨。First of all I have to say I love this profession, so I would like to devote all to this career till I can not contribute anything to this job. I wi

30、ll manage to fulfill my duties without any complain.18、What would your coworkers say about you?你的同事是怎么談?wù)撃愕?我的朋友都說我是一個可以信賴的人。因為，我一旦答應(yīng)別人的事情，就一定會做到。如果我做不到，我就不會輕易許諾。而且他們覺的我是一個比較隨和的人，與不同的人都可以友好相處。在我與人相處時，我總是能站在別人的角度考慮問題My friends said I am reliable, because I will fulfill all the promises that I made. I

31、will not make a promise if I can not do that. My friends also think I am an easy-going person. Because I like to consider the problems on the others point of view, I can make friens with different kind of people.19、What would your previous supervisors say about you?他說我是個很上進的人，責(zé)任心很強，因為我總能超額完成任務(wù)，所以他說我

32、是個很有能力的人。He said I am a positive person with strong sense of responsibility. I can over fulfill the task, so he also think I am a good employee who has ability.20、What were the people like at your last company?每一個人都非常友好，每天早上他們都會微笑的跟你打招呼，他們不會孤立排擠任何一個人，沒有爾虞我詐；和他們的相處是愉快的，能和他們一起工作是件幸福的事，并且他們在你心情低落的時候會陪在

33、你身邊鼓勵你，不會讓你覺得無助，經(jīng)過一段日子的相處，大家都像你的家人似的，處處得到大家的關(guān)心。Everyone there is friendly. They would greet me with smile every morning. They will never isolate anyone and there is no cheating between them. I like to work with them I feel happy to work under this situation. When I feel sad, my colleague there will

34、encourage me to make me feel that I am not lonely. I get along with them well. We are like a family.21、What did you dislike about your last employer?我沒有不喜歡我的上一個老板，他是個很熱心的人，而且具有組織能力，和經(jīng)濟頭腦，他沒有任何領(lǐng)導(dǎo)架子，很平易驚人，對我們每一個人都很好，所有跟他接觸過的人都很喜歡他。I like my last boss. He is enthusiastic with strong ability of organiza

35、tion. He is an easygoing person with good economic mind and treats every staff. Well. All the people will like him if they know about him. . 22、If you could change one thing about your last employer, what would it be?對于他這個人，我個人覺得在人品這方面沒什么需要改變的，他這的是個很好的人，如果一定要改變的話，我都覺得他要是能再瘦一點就好了，但是他現(xiàn)在的樣子，胖胖的也真的很可愛！I

36、 do not think he needs to change anything. He is very nice.If I have to choose one, I hope that he can become thin, though he looks cute now.23、Were you satisfied with your performance at your last job?我對我的表現(xiàn)很滿意，在我工作期間，我盡心盡力做我應(yīng)該做的事情，而且真心對待身邊的每一個人，盡我最大的努力去幫助他們。我沒有做過讓自己覺得遺憾的事情。Yes,Iamsatisfiedwithmype

37、rformance.ImanagedtodothethingsthatIshoulddoandtreatedeverypeoplearoundmesincerely.Ihavedonemybesttohelpmycolleaguesandhaveneverdonesomethingregretful.24、Was your previous employer satisfied with your performance?我覺得他很滿意我的表現(xiàn)，在工作中我的態(tài)度很端正，按時完成上級安排的工作，而且總能超額完成任務(wù)，盡我所能的為公司帶來最大的利益。Ithinkheissatisfiedwithm

38、e.BecauseIalwayshaveagoodattitudetowardthejobandfulfillthetaskhearrangedtomeinadvance,anddomybesttobringbenefitstothecompany. 25、Have you ever been fired？沒有，推銷員是我做的第一份工作，我是在兩個月前自行辭職的。Never.Salesmanismyfirstjob.Iresignedtwomonthsago.26、Have you ever been asked to resign from another job?目前，我還沒有這樣的經(jīng)歷，

39、但我想憑我的能力會找到一份很好的工作。Ididnothavesuchexperienceuntilnow.ButIbelieveIcanfindabetterjobbecauseofmyability.27、Can we check your references? andWhat will your references say?你的證書能說明什么？我目前擁有的證書只有英語四級而已，當(dāng)然這并沒有什么特別之處，但至少可以證明我曾經(jīng)為了這個目標(biāo)努力過，并且我付出的努力得到了回報，取得了讓我滿意的成績。28、How many sick days did you take last year?去年你

40、請了多少病假我的身體狀況很好，很健康，去年一年并沒有因為生病而請假。Myhealthyconditionisgood.Iamhealthy.Ihaveneveraskedforleavebecauseofsicknesslastyear.29、Is this typical?（這是什么面試問題，沒看懂）Personality and Motivation30、Do you consider yourself a success?成功的含義很廣泛，對我而言我覺得成功是想法設(shè)法去完成自己設(shè)定的目標(biāo)，我把我的最終目標(biāo)分解成無數(shù)小的目標(biāo)，而我正是腳踏實地的一個一個去實現(xiàn)它們，所以我想總有一天我一定會成

41、功的。Themeaningofsuccessisbroad.FormesuccessistofulfillthegoalthatIhaveset.Iwilldepartmyultimategoalintomanysmallgoals.AndrealizethesesmallgoalsonebyonesothatIcangetmyultimategoalinthenearfuture.31、What kinds of decisions are most difficult for you? The decision will hurt someone. I dont think I can t

42、ell someone you are so fired32、Why has it taken you so long to find a job? I hope I can find the perfect job for me. I spend a lot of time doing research and comparing the companies. 我希望能找到一個絕對適合我的工作。我花很長時間研究，比較各個公司。33、What are your outstanding qualities?你的優(yōu)秀的品質(zhì)是什么？What are your qualifications?我覺得作為

43、一個服務(wù)型人員，我的優(yōu)秀品質(zhì)表現(xiàn)在擁有愿意為別人服務(wù)的心態(tài)，喜歡去照顧身邊的人，盡我全力去幫助別人是我最開心的事，卻不會埋怨，不去計較。 34、What interests you most about being a flight attendant? Flight attendants are beautiful .people respect them .And can travel around the world. Also, The pay is good. Of course ,I know ,it is a hard job . And I am ready for it.空姐

44、們都很漂亮，大家都尊敬他們。他們可以全世界旅行。而且工資不錯。當(dāng)然。我知道，這是很苦的工作。不過我已經(jīng)準(zhǔn)備好了。35、What can you do for us that others cant?Even though this is really hard, I will analysis that and try my best to resolve it.36、Describe a difficult problem youve dealt with.37、 How important is appearance?相貌對一個女生來講是重要的，但是與相貌相比內(nèi)在美就顯得更重要，因為如果說

45、相貌是推薦信的話，那么內(nèi)在美就是信用卡。The appearance is important for a girl. But compared with the appearance, the inner beauty is more important. Just as we know, if the appearance is a letter of recommendation, the inner beauty is a credit card.38、What do you think will be the biggest challenge of being a flight a

46、ttendant?作為一個乘務(wù)員最大的挑戰(zhàn)是能否真正擁有愿意為人服務(wù)，愿意奉獻的精神。作為一個乘務(wù)員就要為乘客提供最上乘的服務(wù)，搞好公司形象，為公司帶來更多的利益。The biggest challenge for being a flight attendant is that they need to be willing to serve for others and like to devote. A flight attendant must provide the best service for the passengers and improve the image of hi

47、s or her company .So he or she can bring more benefits to the enterprise. 39、 Do you have any natural talent or skill, something that comes easy to you?我的熱情和親和力是與生俱來的，我不需要故意裝出一副很友善的樣子。我覺得與人溝通是件很容易的事情，只要是真心對待別人，人與人之間將不會冷漠，我相信所有人都可以變成朋友。My passion and affinity are natural. I do not need to pretend to

48、be friendly. I think it is simple to communicate with others. If you treat the people around sincerely, there will be no indifferent between us. I believe everyone can become friend. 40、What do you like to do in your spare time?即使是在業(yè)余時間，我也沒有停止學(xué)習(xí)，因為我的專業(yè)是人力資源管理，所以我喜歡看一些管理類的書籍，我喜歡研究公司是怎樣運行的，如何能讓公司更強大。E

49、ven in his spare time, I did not stop learning, because my major is human resource management, so I like to read some books about management, I like to study how the company runs, and how to make the company more powerful.41、How would you handle an abrasive Captain or coworker?如果他是個很好的人，言行都出自善意，只是表達(dá)

50、方式上有些不得體，我覺得我可以接受，并且會在適當(dāng)?shù)臅r間委婉的提出我對他的看法，希望能對他有所幫助。If she is a nice person and what she said and did is well-intentioned, even her expressing way is not appropriate, I can accept her. I will also give her good suggestions in a appropriate way42.Have you ever been described as stubborn or hardheaded? B

51、y whom?是的 ，我曾經(jīng)被我身邊的人曾為小頑固，尤其是我的閨中密友，她很了解我，她知道我所有的秘密，包括我的固執(zhí)也被她看的一清二楚，因為我的固執(zhí)，她不只一次的勸我讓我改一改，我也試著照她的話去做，才發(fā)現(xiàn)原來有些事真的沒必要去執(zhí)著到底，試著看淡一些事反而活得更輕松！Yes, I have been thought as a stubborn person, especially one of my close friends. She knows about me well. And at the same time, she knows all the secrets of mine. S

52、o she knows I am very stubborn sometimes. She often persuades me to change this character. I have also accepted her suggestion to try to do this. So now I have known that I do not need so persistence in some matters so that I can be more flexible.43、Do you ever freeze in social situations?我的確有過這樣的經(jīng)歷

53、，在大學(xué)時期，臨近考試的時候，我似乎投入太多的精力在學(xué)習(xí)上，我對學(xué)習(xí)的熱度超過了對室友的關(guān)心，所以我似乎有些被冷落了；后來我檢討自己，我應(yīng)該要在學(xué)習(xí)進步的同時幫助他們共同進步，而且不管怎樣都不能忽略友誼，要加強朋友間的交往，讓友誼能夠天長地久。Yes, I did have such an experience. I remembered that once while I was in the college, the date for exam was getting closed, I concerned on the study and ignored the roommates. S

54、o I gradually find that I am frozen. So I understand I should make progress in the study with my friends together. Anyhow, I should not ignore the friendship. We need to strengthen the communication with friends so that the friendship will be everlasting. 44、Have you ever worked with someone who tal

55、ked too much? How did you handle it?我在上一個公司工作的時候，經(jīng)理讓我與同事共同完成一項工作，原計劃是分工進行，但是從開始工作他就不停地跟我抱怨他所遇到的不滿意的事情，眼看就要到交工的時間，他卻沒做任何事情，最后這項工作由我一人扛下來了，否則就會影響到我的工作表現(xiàn)；事后我委婉的跟他他建議他應(yīng)該把工作和生活分開，不應(yīng)該這樣公私不分，否則不只是會影響自己的工作，還會連累到別人的My manager of my last job has asked me to complete a task with one of my Colleagues. But from

56、the beginning of the work, this colleague kept complaining the things that made her unsatisfied from the beginning. She did not do anything until the time was not enough. At last I have to complete it by myself，otherwise I will be affected because of this. After this job, I told my colleague in appr

57、opriate way that she should divide live and work in two part, or it will not only affect your own work, but also will influence others.45、Are you skilled at sizing people up?Yes, I am. Since I am a kind and sensitive woman.46、Have you ever been part of a problem? No, I am not. I always behave good.4

58、7、Have you ever had to support the directives of higher management, even when you disagreed with it?目前我還沒有遇到這樣的問題，但是如果是非原則性的問題，我會服從上級的意見，必要時也會給上級一些解釋和提醒。但是如果對于涉及公司利益的重大問題，我可能會向更高層領(lǐng)導(dǎo)反映。”I did not meet this problem until now. If the management follows the principal, I will accept the management. I may give her or him some suggestions if necessary. But if the management is not good for the benefit of the company, I will report it to the higher leader.48、Have you ever stolen something?沒有，絕對沒有，偷東西是件犯法的行為，而且我覺得只有憑