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1、- - 1 - - 1 ph: you what? what do you mean? you?ve lost the dollarmart contract? oh brian, tell me you?re joking! that?s our biggest contract! and you?ve lost it! ok.ok.yes, i know you?ve had some personal problems recently.yes, sure.yes, i know our competitors have improved their offer出價 .but, real
2、ly brian, these are just excuses. oh brian, come on you failed to meet agreed targets for the entire last quarter. we talked about this at your last performance review檢討 and i told you then it had to improve and to be quite honest it hasn?t. losing the dollarmart contract is the last straw最后的忍耐 . no
3、, i?m sorry brian that?s it, that?s your last chance. i?m going to have to let you go . let you go. yes. that?s what it means brian. you?re fired . hi jess, can you put me through to marcia in hr please? hi marcia 瑪西亞 . it?s philip 菲利普here. listen, i?ve had to let brian go. he lost us the dollarmart
4、 account. yeah, but it had been going on for a while, he just wasn?t pulling his weightanymore. he?d been warned his last performance review was really bad. he knew it was coming. so - we?ll be looking for someone new and we?ll need to decide on who that is. who are we looking for? good question.i w
5、as hoping you might be able to help me with that! here?s what i?m thinking and let me know if you agree. well, obviously, they?ll need to have a first degree學士學位 , doesn?t matter what subject, and then a masters or an mba , i?d say. experience? at least five years relevant experience, in an internat
6、ional company i want somebody with a proven track record可靠的工作業(yè)績. oh they have to be a team player brian never was so strong interpersonal skills. oh and i want someone with vision想象力 .yes, “vision ” i know it?s difficu lt to define, but what i mean is, someone who knows we?re in a rapidly changing m
7、arket, and they can use it to our advantage. experience with online sales在線銷售 , perhaps but yes, i?d be interested in that. oh, language skills i can?t emphasise that enough not necessarily a native speaker, but they must be very good at english, and another language as well, spanish, or mandarin國語,
8、官話is best. - - 2 - - does that sound ok to you? great! ok can you get an ad out on the website as soon as possible, and the trade press, as well? ok great thanks marcia i want a new sales director銷售總監(jiān)by the end of the month! glossary術語it peripherals外設- a computer device, such as a cd-rom drive or pr
9、inter that is attached to the main computer last quarter最后一個季度 a quarter is equal to three months. the financial year is usually broken up into the four quarters of the year, for example january to the end of march, april to the end of june and so on. performance review - also known as an employee a
10、ppraisal, is a method by which the job performance of an employee is evaluated the last straw - the final irritation刺激that stretches your patience beyond the limit. this comes from an arab proverb諺語about ,the straw that broke the camel?s back?. let someone go this is an informal expression to mean f
11、ire or sack somebody from their job. hr human resources - the personnel department人事部門of an organization, dealing with the recruitment, administration行政,管理 , management and training of employees; abbreviated as hr to pull ones weight - to do the work that one is obligated to. if you don?t pull your
12、weight you are not doing your share of the workload. a degree - an award conferred授予by a college, university, or other postsecondary educational institution as official recognition for the successful completion of a program of studies. a masters - an advanced degree, past your first degree, but befo
13、re phd mba - a masters degree in business a track record - someones past performances viewed as a whole a team player someone who works well as part of a team interpersonal skills the ability to relate well to other people vision a term used to describe an image of the future. in business terms it i
14、s a clear, detailed picture of what can be achieved. - - 3 - - trade press magazines and newspapers that are written for a particular sector of an industry business notes in this episode webware?s ceo philip hart sacks his sales director for underperforming表現(xiàn)不佳 . philip uses 2 expressions to do this
15、. the first is i m going to have to let you gowhich is quite a gentle way of expressing the fact. the second is youre fired, which is a little more direct. there are even more ways to express this in english. dismiss and discharge are both quite formal: he was dismissed for turning up late on a regu
16、lar basis定期 . the director was discharged of his duties. other less formal, but more colourful ways of saying the same thing are: give someone the axe give someone their cards give someone the boot 2 ph: so, how many applications did we get, marcia? mb: well.overall we?ve got over two hundred. ph: t
17、hat many!? mb: yes, but.most of which we can discard right away.people who don?t have the right experience, qualifications that kind of thing. ph: of course. mb: .and then we get the people who submit ten-page long cv s 簡歷 (curriculum vitae), or cvs in comicbook font字體 , or green ink, or they attach
18、 a photo of themselves disco dancing.you know the kind of thing! mb: so, i whittled down消減the serious認真的candidates to a short-list of twelve people. - - 4 - - ph: and we?ll interview all of them? mb: i think we should but obviously i?ll let you have a look first. ph: great.so, who have we got then?
19、mb: well, i think we?ve got some pretty strong candidates, two in particular. ph: they have the right kind of profile外形 ? mb: i?d certainly say so a strong educational background, experience in multinational sales, language skills. ph: good, i look forward to meeting them. mb: so i?d say we do for t
20、he standard interview format. ph: sure. mb: a few general questions, then onto specifics細節(jié) . ph: yes, exactly i want to hear specific具體的details of when they?ve solved problems. mb: yes and then something about “vision”, as you put it. ph: yes.what do you think about a brief presentation介紹 ? mb: i th
21、ink that?s a good idea we could ask them to give a short presentation on where they see the company going and how they see themselves taking us there. ph: great! you know something? i?m really looking forward to this! glossary discard throw away cv - (curriculum vitae) a summary of somebodys educati
22、onal and work experience, for the information of possible future employers, also known as a resume. comicbook font a typeface used in comics漫畫 . this kind of typeface would be unsuitable for a cv. whittle down - to reduce or diminish something gradually by taking away a little of it at a time candid
23、ates - an applicant or suitable person for a job - - 5 - - short-list - to put somebody or something on a final list of candidates for a job or award profile - a brief description that summarizes the characteristics of somebody or something business notes when applying for a job in the uk it is usua
24、l to have to submit a curriculum vitae or cv (also known as a resume in the usa). a cv is a personal history of one?s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for. when short-listing for suitable interview
25、 candidates employers will usually make this decision based on the cv and possibly a cover letter. a cover letter or covering letter is a letter of introduction attached to, or accompanying another document such as a curriculum vitae. cover letters are generally one page at most in length, divided i
26、nto a header, introduction, body, and closing. header cover letters use standard business letter style, with the senders address and other information, the recipients contact information, and the date sent after either the senders or the recipients address. the final part of the header is a salutati
27、on (e.g., dear hiring managers). introduction the introduction briefly states the specific position desired, and is designed to catch the employers immediate interest. body the body highlights or amplifies on material in the resume or job application, and explains why the job seeker is interested in
28、 the job and would be of value to the employer. also, matters discussed typically include skills, qualifications, and past experience. if there are any special things to note such as availability date, they may be included as well. closing a closing sums up the letter, and indicates the next step th
29、e applicant expects to take. it may indicate that the applicant intends to contact the employer, although many favor the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. after the closing is a valediction (sincerely), and the
30、n a signature line. 3 mb: hi, i?m marcia boardman, i?m calling from webware. dw: oh hi marcia. great to hear from you. - - 6 - - mb: you?ll already have been told you?ve been shortlisted for interview. st: oh.yes.great.hello? can you hear me? mb: yes.is it ok if i call you now? would you like me to
31、call you back later? st: erm, no, no, no, that?s ok. mb: good well we?re very excited about meeting you. ok, i just want to talk you through the procedure for the day. someone will meet you when you arrive, reimburse you for any travel expenses you may have, and then bring you up to meet myself and
32、philip hart, the ceo. dw: ok sounds good. so will you be the only members of the interview panel there then? mb: yes, it?ll be just me and philip who will talk to you. the interview will be in three parts first of all we?ll ask you some general questions about yourself and your educational and profe
33、ssional background, then we?ll move on to specifics. st: oh, er, specifics? well er, what kind of questions will you be asking? mb: well, it?ll be very similar to the personal statement you submitted with your cv - we?ll be expecting you to give actual examples of problems you?ve faced and solved, a
34、nd of what you feel are the major successes in your career so far. dw: ok well yeah, that sounds great can?t wait! mb: then there?ll be a chance for you to ask us any questions - about the job itself, or webware in general. st: oh, erm, ok.i?ll think of something! mb: after that, we?d like you to gi
35、ve a short presentation on how you see webware as a company progressing, and how you see yourself taking us there. dw: ok so will i be expected to give like a formal style presentation? mb: it can be as formal or informal as you like. there?ll be a flipchart and a data projector there available. if
36、you need anything else, just let us know. st: oh, erm ok, a presentation! i?ll think of something. i haven?t done one of those in a while. mb: is that all clear? great, so, daniel, i?ll see you at 11am, a week tomorrow. dw: ok great i look forward to meeting you! thanks, bye. - - 7 - - mb: ok, so, s
37、arah, we?ll be seeing you at 1pm, a week tomorrow. best of luck! st: oh, thanks.i?ll need it. glossary reimburse - to pay somebody back money spent for an official or approved reason travel expenses - include meals, lodging and transportation expenses while away from home in the pursuit of a trade o
38、r business personal statement - is a brief and focused essay about ones career or research goals, and is frequently required for job applications flipchart - a visual aid consisting of a large pad of paper mounted on an easel, used to present information data projector a video projector which projec
39、ts an image onto a screen, usually attached to a computer business notes in the third episode, marcia boardman the hr manager at webware outlines to the 2 candidates the interview format. there are several possible interview formats: structured interview - competencies the employer identifies the co
40、mpetencies (skills, abilities and experience) required for the role. they design the questions to test whether the candidate has these competencies. the questions are often phrased, tell us about a time when. behavioural job interview (situational job interview) behavioural interviews are trying to
41、find out how you would act in certain situations. the interviewer wants to be able to predict how you would behave in the role, if they recruited you. so they ask hypothetical questions. these might be about a time in your past, or asking you to imagine yourself in a future situation. panel job inte
42、rviewsometimes employers want candidates to be seen by a number of managers or peer-workers. a panel interview simply means a candidate meets multiple interviewers at once. they may play the good cop / bad cop routine, where one of them is aggressive and another sympathetic, to see how you perform u
43、nder stress. - - 8 - - technical job interviewthis usually refers to a hands-on interview. for example, an engineer might be expected to do some analysis of an engineering problem; a market researcher might be asked to analyse some data; a sales person might be expected to make a mock sales call. th
44、is type of interview is designed to predict how you would perform in the role. 4 dw: hi there. mb: good morning daniel! dw: dan, please. mb: i?m marcia boardman we spoke on the phone and this is philip hart, our ceo. ph: hello! dw: nice to meet you both. ph: so it says here on your cv that you?re in
45、terested in rock climbing. dw: yeah.love it! ph: great so do i! when did you last go climbing? dw: oh, er, well, it was a while ago now. ph: anywhere interesting? dw: yeah. i walked up the hill behind my house. took me about thirty minutes! ph: oh. mb: ok, erm, daniel, can you tell us a little bit a
46、bout your current position? dw: certainly as it says in the cv, i?m part of the european sales team at networld. we?re the world?s leading supplier of it hardware. ph: why do you want to move on? dw: well, they?re too small for me. mb: networld!? networld are too small for you? - - 9 - - dw: oh yeah
47、. i?m looking for something much bigger. ph: well, we?re not a big company by any means, but we are looking to grow! what first attracted you to webware in particular? dw: well, i see webware as kind of like a stepping stone. mb: sorry? dw: yeah, start here gain the necessary experience, then move o
48、nto something bigger. ph: ok.well, i do admire your ambition! dw: thanks i?ve got lots of it! mb: let?s move on to managing people. can you give an example of a time when you had to deal with a particularly difficult managee ? dw: sure well i think that?s one of my strong points actually. a couple o
49、f years ago, i was working with a guy, he wasn?t pulling his weight, basically being lazy so i told him to get out. mb: oh, you didn?t give him a performance review, or a warning, or perhaps try to help develop his motivation? dw: no,no, no. none of that rubbish. if someone?s not working hard enough
50、, then they?re out! that?s the way i work. i?m a hard man. mb: i see. ph: how would you handle a rapidly changing market? dw: basically not change anything at all! just continue on as normal regardless! mb: according to your cv you are fluent in mandarin. dw: well, i wouldn?t say ,fluent? exactly.bu
51、t, i like chinese food a lot so i can read the menu! ph: so you can?t actually speak the language? dw: erm, no. mb: can you tell us about a time you had to close a particularly challenging deal. dw: i hav en?t had one. they?re all easy for me. i close deals all the time! - - 10 - - mb: ok well do yo
52、u have any questions for us? dw: no. ph: oh. ok. erm. thanks. mb: let?s move on to the presentation. glossary stepping stone - a stage or step that helps achieve a goal ambition - a strong feeling of wanting to be successful in life and achieve great things managee - a person who is managed (the opp
53、osite of a manager) motivation - a feeling of enthusiasm, interest, or commitment that makes somebody want to do something a deal a business transaction business notes daniel makes some classic mistakes in his interview. here are a few mistakes to avoid: what to wear it can be difficult to choose th
54、e right job interview clothes. most companies will give you information about their dress code, if you phone their reception. even if they say they have a casual dress policy, its still a good idea to dress in slightly smarter attire to show youve made the effort. if in doubt, dress slightly smarter
55、 than you usually would for work. daniel, dressed in jeans and an open-neck shirt, is probably too casually dressed when compared with his interviewers. lyingalthough its tempting, out-right lying never pays. daniel gave some inaccurate information in his job application and is found out in the inte
56、rview. by all means gloss over unflattering or unimpressive details, but telling lies is a definite no-no. appearing too confidentif you appear too confident and relaxed in an interview format this may come across badly and you may be seen as being arrogant. unlike daniel, it?s better to be modest a
57、bout your achievements. not researching the company - - 11 - - researching the company shows youre serious about the job and if you can demonstrate this in the interview then this will be looked on favourably. have a few questions ready for the end of the interview where you can show that you have t
58、hought about the job and the company. 5 mb: hi sarah! i?m marcia boardman we spoke on the phone. st: oh yes, i remember i was having a bad day! mb: .and this is philip hart, our ceo. ph: hello! st: hello, it?s very nice to meet you both.ph: it says on your cv that you do voluntary work. st: well, wh
59、en i have time, yes! i do work at a centre for children with difficulties, yes. ph: that must be very interesting. st: it?s rewarding and challenging. mb: sarah, can you tell us a little bit about your current position? st: i?m assistant sales director for a chain of language schools. ph: so this po
60、st would be quite a change then. st: i don?t think so honestly because the skills are the same, despite the product. mb: why are you thinking of moving on? st: well i?ve come asfar as i can in my current position, i feel and i?m 28 now and would love to take on some more responsibility. mb: ok, let?
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