Social-Behavior

1、1 There are some basic social behaviors which will make living and working with people from other countries a better experience.International Code of Basic Social Behavior “Courtesy is the one coin you can never have too much of or be too stingy with.”2NOISEBe aware of those near you.Be aware of you

2、r general surroundings.Time of the day.Mobile phones.Radio and music.Talking and Shouting.Noise contributes to stress and has a negative impact on peoples lives. Dont add to the problem! International Code of Basic Social Behavior 3NOISE ANNOYS Does noise annoy you? What noises annoy most? Do you us

3、e your mobile phone in the elevator? Do you tell people to be quiet or just suffer in silence? “Noise is just a part of the world we live in, if you dont like it move somewhere quiet.” Discuss. International Code of Basic Social Behavior DISCUSSION4PERSONAL HYGIENEWash daily.Clean clothes.Clean teet

4、h (at least twice a day).Keep hair clean and tidy.Keep nails short and clean.Wash hands after toilet.Wash hands before touching food.Report any illness and get treatment dont spread germs or disease! International Code of Basic Social Behavior 5PERSONAL HYGIENEDiscuss these statements Nobody else wa

5、shes their hands, why should I? A bit of dirt never harmed anyone. In fact it helps to keep the bodys immune system strong. International Code of Basic Social Behavior DISCUSSION 6ETIQUETTE International Code of Basic Social Behavior Etiquette: “Formal rules of correct and polite behavior in society

6、 or among members of a profession.”7ETIQUETTE (Eating and Drinking) Food and drink almost as much as language symbolizes a country, its people, its customs, its traditions, its history, its geography. Learning about the food and drink teaches us much about the people and helps us understand one anot

7、her.International Code of Basic Social Behavior 8ETIQUETTE (Eating and Drinking)BEWARE. Traditions dont always cross national boundaries (though some do and some can be learned).Dont be offended if people dont participate in your eating and drinking traditions.Dont cause offence by unnecessary criti

8、cism of other peoples customs and traditions.Eating and drinking unlike language are easy to share with people from other countries. Make the most of the opportunity!International Code of Basic Social Behavior 9ETIQUETTE (Eating and Drinking)General Rules of ThumbWash your hands.At work, change out

9、of dirty clothes. Less emphasis on formal dining. Using the correct knife or knowing which plate goes where is less important.Be polite. Help others by offering to serve them or passing things to them.International Code of Basic Social Behavior 10ETIQUETTE (Eating and Drinking)General Rules of Thumb

10、Talking at the dinner table is good this is a social activity. Listening is very important as well!Eat and drink as quietly as you can. Eat slowly. Take your time, this is meant to be a pleasurable activity.Dont lick the plate or the knife, dont drink soup from the bowl.Help to remove (and if reques

11、ted, clean) dishes at the end of the meal.International Code of Basic Social Behavior 11ETIQUETTE (Eating and Drinking)Buffet Style RestaurantNormally a buffet style restaurant is an “all-you-can-eat” settingFood is prepared and set on a table, and the customers serve themselvesUse the utensils prov

12、ided to put food on your plate. NEVER USE YOUR HANDS!Do not sneeze or cough on or near the food. Remember that other people are getting food from the same place you are. International Code of Basic Social Behavior 12International Code of Basic Social Behavior ETIQUETTE (Eating and Drinking)Buffet St

13、yle RestaurantIt is common practice to use a clean plate every time you go to get more food from the buffetIt is good practice to make more trips and get smaller servings of food. There is usually no limit to the amount of times you can visit the buffet.It is considered impolite, and a waste, to get

14、 more food than you can eat and leave it at the table. Many restaurants will charge a customer an extra fee if this is done.13ETIQUETTE (Eating and Drinking)Drinking alcoholDrink alcohol in moderation. Getting drunk is not clever! Water and fruit juice are healthy alternatives. Dont assume everyone

15、drinks alcohol many dont. Drinking has its own peculiar cultural traditions. Joining in with someone elses tradition helps bonding, but International Code of Basic Social Behavior 14ETIQUETTE (Eating and Drinking)Drinking alcoholbe careful about over-indulging, getting out of your depth or causing o

16、ffence if you are in doubt, or begin to feel intoxicated, REFUSE.Severe intoxication has an effect on your health and your ability to function at work. It can also lead to serious lapses in judgment.Dont mix the grape and the grain. In other words, it is usually safe to say: Beer before liquor, youv

17、e never been sicker; liquor before beer, youre in the clear.International Code of Basic Social Behavior 15ETIQUETTE (Eating and Drinking)Drinking alcohol If alcohol is served with Europe/US food it is usually wine or beer, rarely spirits. In some countries (e.g. Middle East) alcohol is banned and th

18、ere are severe punishments for infringement.International Code of Basic Social Behavior 16ETIQUETTE (Eating and Drinking)Do you get nervous about eating with people from other countries? Are you prepared to try anything once?What if they dont like the food you provide?What if you dont like the food

19、they provide?Do you think it is impolite to refuse an alcoholic drink?Whats your favorite food?Whats your least favorite food?International Code of Basic Social Behavior DISCUSSION 17ETIQUETTE (Toilet)Use the toilet as quietly as you can.Clean any mess or spillage yourself dont leave it for others t

20、o do. Wash your hands.Wipe the sink after use.If more soap or toilet paper or paper towels are needed get them straight away, dont let the next person find out too late!The toilet is not a place of rest use it and leave it.International Code of Basic Social Behavior 18ETIQUETTE (Smoking) Now general

21、ly regarded as anti-social. A major source of serious ill-health. Fewer people smoke than do not smoke. Passive (second-hand) smoking kills. In most countries now there are strictly controlled places for smoking. Look out for No Smoking signs. Obey them. Smoking while eating and while others are eat

22、ing is regarded as extremely offensive! Dispose of cigarette ends carefully and hygienically.International Code of Basic Social Behavior 19SMOKING Smokers effectively fund the health service by paying tax on the tobacco. Therefore, if anything, we should encourage smoking. Smoking protects against s

23、ome illnesses. Smoking is not illegal. I have a right to smoke wherever I want. Smoking is an important social activity in my culture. Consequently you should respect my culture and my right to do what I want.International Code of Basic Social Behavior DISCUSSION20ETIQUETTE (Litter) Dont drop litter

24、 EVER! Destroys self-respect. Destroys the environment. Demonstrates what you think of your village, town, city, country. Extremely offensive in some countries and is a criminal offence ($1000 penalty). International Code of Basic Social Behavior 21ETIQUETTE (Swearing) Offensive most of the time. Be

25、 aware of where you are and who is listening. Do not swear at people senior to you in any language. Try to think of a non-offensive word to use for when you accidentally hurt yourself. Dont get red-carded! International Code of Basic Social Behavior 22ETIQUETTE (Queuing) Be aware of those around you

26、. Await your turn. Dont crowd the person in front of you (airport, bank, post office). If elderly people, or people with small children, need assistance, offer to help.International Code of Basic Social Behavior 23TRAVEL TO THE SHIP Be courteous to others Take your time dont push and shove. Help oth

27、ers a stranger is only a friend you havent met yet. Let people out of elevators before getting in. Arrive on time (beforehand) for scheduled events. Treat public areas as an extension of your home. Do not disturb your fellow passengers. Try to tune in to the behavior of those around you keep your ey

28、es and ears open and learn. NEVER DO OR SAY ANYTHING THAT MIGHT BE MISINTERPRETED AS A SECURITY HAZARD. International Code of Basic Social Behavior 24LITTER / SWEARING / QUEUING / TRAVELDISCUSS THESE STATEMENTS:Its okay to litter because it keeps people employed to pick it up.Swearing is an involunt

29、ary outburst, as natural as breathing.I shouldnt need to wait in line if all I need to do is ask a quick question.Im late therefore I should get priority over others. International Code of Basic Social Behavior 25ETIQUETTE (Meeting People)As a general rule:Shake hands say hello (man-man). Nod, smile

30、, say hello (man-woman).Introduce yourself.Keep a reasonable distance when talking with someone DONT INVADE THEIR PERSONAL SPACE! Rules of touching are complex and differ in each country BE VERY CAREFUL!Try to keep eye contact as much as possible (though dont stare.)International Code of Basic Socia

31、l Behavior 26ETIQUETTE (Meeting People)As a general rule, what to say: Weather, family, home, travel, job, sports are all safe subjects to talk about. Relationships, commenting upon appearance, recent news, are semi-safe. Asking about income, politics, religion or being openly critical are definitel

32、y unsafe! Saying Excuse me, please and thank you are the most basic etiquette markers. Learn them and use them.27ETIQUETTE (Meeting People)Religion & Religious ToleranceWe never talk about religion with someone whom we have just met. This is because different people have different religious beli

33、efs and people usually have very strong feelings about their respective religions. Learn to understand and respect different religions, or at the very least, to tolerate them. Do not discriminate based on religion. International Code of Basic Social Behavior28Meeting PeopleAre you uncertain about ho

34、w to greet people?Do you think the rules about meeting and greeting are just too complicated?What are typical ways of greeting each other in your country? How do you think it differs from elsewhere? What advice would you give to a visitor about meeting people in your country?International Code of Ba

35、sic Social Behavior DISCUSSION29ETIQUETTE (Clothing and Dressing)Know the right clothes to wear at the right time.Rules prescribing how to dress are more relaxed now.Work clothes for work (keep them clean and pressed!)Casual clothes for rest periods.Sports clothes for sport.Formal clothes for formal

36、 events (interview, business meeting etc).Brand, label, make is not important BEING CLEAN IS VERY IMPORTANT! International Code of Basic Social Behavior 30Clothing and Dressing What brands or labels do you prefer? Do you wash and iron your own clothes? What was the last item of clothing you bought?

37、How much was it? Why did you buy it? Do you still like it?International Code of Basic Social Behavior DISCUSSION31ETIQUETTE (Optional Bodily Functions) International Code of Basic Social Behavior In publicIn privateCommentSpittingBelchingPicking noseBlowing noseSneezingCoughingCracking knucklesBiting nails 32Optional Bodily Functions What is your opinion of these? Internation