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1、最新資料歡迎閱讀( 中央電大) 本科商務(wù)英語3形考任務(wù) ( 單元自測1 至 8) 試題及答案: 國開商務(wù)英語試題國開 ( 中央電大 ) 本科 商務(wù)英語3 形考任務(wù) ( 單元自測1 至 8)試題及答案( 電大網(wǎng)上形考必備資料) 說明:課程代碼:04011。適用專業(yè)及層次:會計(jì)學(xué)、金融學(xué)、市場營銷和物流管理本科。平臺考試網(wǎng)址:http : / 。單元自測1 試題及答案題目順序是隨機(jī)的,使用查找功能( Ctrl F)進(jìn)行搜索 題目 Why did you choose our company? 答案 Sorry, I didn t catchthat. Would you say it again?

2、 題目 Can you show me the schedule ?. 答 案 Sure, atight schedule as usual 題目 But what do you want me to do there ? 答案 You have togive a presentation on what our products are. 題目 Morning, Maggie. Could you talk briefly about your career development? 答案 Thanks for giving methis opportunity. I started as

3、a clerk in the 題目 Youneed to pay a visit to our important customers from _Chamberlain Automation Systems Company in Washington. 答案 Sorry, can you repeat the name of the company? 題目 a vacation is always a goodway to get relaxation and refreshment. 答 案 Taking 題 目 Before I came to America, I as an exec

4、utivesecretary with a trading company for one year in Britain. 答案 had worked 題 目 Good manners may be varied cultural backgrounds. 答案 due to 題目 I led and a sales team of 20 people. 答案 motivated 題目 I was devising sales strategies and targets for theWest Region. 答案 responsible for 題目 Is possibleto take

5、 a 10-minute break during the meeting tomorrow morning? 答案 it 題目 Sometimes your body language, gestures and expressions may tell people about you than thewords you use. 答案 more 題目 The following hints may help you stay energized, or at least until you can makethe time for rest. 答案 get you going 題目 Wh

6、en talking to people within your companydon t speak your language,you may have to use English. 答案 who 題目 You are the right person for the job thatyour application theadvertisement. 答案 relates to 二、閱讀理解閱讀下面的文章,根據(jù)文章內(nèi)容給題目選擇正確的答案。(每題 10 分) Inbusiness, people have to deal in person with all kinds of peop

7、le.Whent alking to people within your companywho don t speak your language, you may have to use English ;these people may be colleagues or co-workers who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal with people from out

8、side the organization : clients, suppliers, visitors and members of the public. Moreover, these people may be friends or strangers people of your own age, or people who are younger or older than you. The relationship you have with a person determines the kind of language you use. For example, it s n

9、ot appropriate to say Hi, how are you! when meeting the Managing Director of a large companyo r to say Goodm orning, it s a great pleasure to meet you when being introduced to a person you ll be working closely with in the same team. People usually form an impression of you from the way you speak an

10、d behave not just from the way you do your work. People indifferent countries have different ideas of what sounds friendly, polite or sincere and of what sounds rude orunfriendly! Good manners in your culture may be considered bad manners in another. Sometimes your body language, gestures and expres

11、sions may tell people more about you than the words you use. 題 目 6: The topic of the passage is . 答案 dealing with people in business 題目 7: The language you use when talking with people in business is decided by . 答案 your relationship with the particular person題目8:People usually form an impression of

12、 you from . 答案 your language and manners 題目9: Good manners in yourculture may be considered bad manners in another._ Good manners_ in this statement mean . 答案 to behavepolitely 題 目 10 : The message of the article is that . 答案 dealing with people successfully in business is not easy 單元自測2 試題及答案題目順序是隨

13、機(jī)的 , 使 用 查 找 功 能 ( Ctrl F ) 進(jìn) 行 搜 索 題 目 . Thank you. I must say I have a great staff. 答案 It s a pleasure to meet you, Ben. So you re the one responsible for those outstanding sales figures I ve seen. 題目 . We are headquartered in Shanghai. 答 案 Where are your headquarters? 題目 . Well, it is a separated

14、epartment.Buttherearetwo laboratories,one at eachproductionplant. 答案 What about theResearch andDevelopment Department? 題 目 . Yes, certainly.We are a medium firm with about two thousand peoplein two different plants. 答案 Could you tell me how your company is actually organized? 題目 Kathy , I d like you

15、 to meet Maggie Jacobs. , Maggie. You re doing agreat job. 答 案 I m pleased to meet you 題 目 Being an manager means knowing when to use the rightmanagements tyle. 答案 effective 題目 Finally, they returnthe to the people who bought shares in the company. 答案 profits 題目 I didn t know you a previoussupplier.

16、 答 案 were 題 目 Sometimes a situation willa direct style of management. 答案 call for 題目They over at great length the matter of how toincrease the sale of your products last night. 答案 talked 題目What we do if the company cut down on ads? 答案 shall 題目 You just send the faulty product back to them and they i

17、t free of charge. 答案 will replace 題目 Young people can learn how entrepreneurship works by their own companies. 答 案 operating 題目 Your T shirts found a ready market in the eastern part of our country 2014. 答案 in 閱讀下面的文章,根據(jù)文章內(nèi)容給題目選擇正確的答案。(每題 10 分) THREE EFFECTIVEMANAGEMESTTY LESBeing an effective manag

18、er meansk nowing18when to use the right management style. Some styles, forinstance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (like time and money), desired result

19、s, and, of course, the task before you. The commonm anagements tyles can be summarized into three categories. The participatory style is the firstofits kind. Here, it is critical to give each employee an entire task to complete.If that s not possible, make sure theindividual knows and understands hi

20、s or her part as it relates to the project or task. Whenp eople in your team know where they fit in the big picture, they re more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tigh

21、t deadline looms, or the projectinvolves numerous employees and requires a top-down management approach. Here, amanageranswersfivequestions fortheemployees: What?Where? How?Why? and When?Letemployees know what they need to do, how they re going to do it, and when the questions must be finished.The l

22、ast oneis the teamwork style. If you want to speed up a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations.Often, teams can tackle problems more quickly tha

23、n what you can accomplish on your own. The give-and-take can create a process that you can repeat in other projects. 1. Being an effective manager lies in knowing the right .A;B;C A. knowledge B. skills 答案 C. management style 2. Which of the following is NOT mentioned as a focus of different managem

24、ent styles ? A;B;C 答案 B. Customers. 3. Which of the following can t beinferred from the passage ? A;B;C 答案 A. The management style is likely to change becausethe manager has been replaced. 4. Whenp eople in your team know where they fit in the big picture, they are more likely to beto complete the t

25、ask.A ;B;C 答案 C. inspired 5. If you want to speed up a project and choose the best process for completing that project, you can resort to .A;B;C 答案 A. team work 閱讀下面的文章,根據(jù)文章內(nèi)容判斷文章后的句子是正確( T) 還是錯(cuò)誤 ( F) 。(每題 10分) LEARNINGB USINESSSKILLS THROUGJHU NIORA CHIEVEMENT Junior Achievement is an international

26、movement to educate young people about businessand economics for the purpose of helping them prepare to succeed in a world economy.11 The organization is the largest of its kind. Junior Achievement has gone through different stages in its development. 12 It was started by two business leaders, Horac

27、e Moses and Theodore Vail, and Senator Murray Crane in 1919 in Springfield, Massachusetts. The organization started with a small number of children aged ten to twelve. For more than 50 years, Junior Achievement programs met after school as a group of business clubs. But in 1975, Junior Achievement b

28、egan to offer classes during school hours. Many more young people joined the organization once it began to teach business skills as part of the school day. In 2004, Junior Achievement Worldwide was formed. The Junior Achievement programs teach about businesses, how they are organized, and how produc

29、ts are made and sold.13 The programs also teach about the American and world economies and business operations. Young people can learn how entrepreneurship works by operating their own companies. For instance, the students develop a product and sell shares intheir company. They use the money to buy

30、the materials they need to make their product, which they then sell. Finally, they return the profits to the people who bought shares in the company. It is reported that in the United States alone, there are more than 22,000 places that hold Junior Achievement events currently. According to Junior A

31、chievement, about 287,000 volunteers support its programs around the world. 1. This passage is about Junior Achievement, an international movement to educate young people about businesses and economics. 答 案 T 2. Junior Achievement was started by two businessleaders in Massachusetts. 答案 F 3. Classes

32、during school hours have been available in Junior Achievement for more than 60 years. 答案 F 4. Junior Achievement has been worldwide since 1919. 答案 F 5. Volunteers of Junior Achievement teach about the American and world economies and business operations. 答案 T 單元自測3 試題及答案題目 順 序 是 隨 機(jī) 的 , 使 用 查 找 功 能

33、( Ctrl F) 進(jìn) 行 搜 索 題 目 Additionally, make sure that your password is long enough to easily being hacked. 答案 prevent it from 題目 I ll the exchange rate and service charge and then typeup the check for you. 答案 figure out 題目 In addition, you are required to the Bank your Social SecurityNumber and two val

34、id identification documents. 答 案 provide with 題目 In order to makep roper reservations, will you send your acceptance to the attention of the General Office a week before that day? 答案 no later than 題目 Most banks have a section you set up payees. 答案 in which 題目 The bank grand door faces south is Bank

35、of China. 答案 whose 題目 The only thing I have is this bill the publisher s namea nd address it. 答案 with on 題目 This is the best business program has been accomplishedthis year. 答案 that 題目 This will makeeasier totransfer money and make loan payments online. 答案 it 題 目 You can send them gifts your best cl

36、ients. 答案 inhonor of 二、翻譯(每題10 分) 1.It is important to clear yourcookies after each banking session, especially at a public computer.A ;B;C 答案 A. 重要的是在每次銀行交易業(yè)務(wù)結(jié)束后,要清除你的上網(wǎng) 痕跡,尤其是在公共電腦上。2. For further information, you can call at the bank scustomer service hotline 12345 to extension 3124, or pay a vis

37、it to . A ;B;C 答案 C. 要了解更多信息,你可以撥打銀行客服熱線12345 轉(zhuǎn)分機(jī) 3124,或者訪問網(wǎng)站去查詢。3. Online banking refers to banking activities that are carried out over the Internet on a secure website.A;B;C 答案 A. 網(wǎng)上銀行是指通過互聯(lián)網(wǎng)在安全的網(wǎng)站上實(shí)現(xiàn)的銀行業(yè)務(wù)活動(dòng)。4. Thus you can protect yourself from identity theft.A;B;C 答案 B. 這樣,你就可以保護(hù)自己,避免身份被盜用。5. Y

38、ou can inform your bank of your account number so that your money can be transferred directly.A ;B;C 答案 A. 你可以把你的賬號告知銀行,以便你的錢直接轉(zhuǎn)賬。二、閱讀理解(每題10 分)CHOOSET HEB ESTI TEM TO COMPLETETHE DIALOG. _Jenny comes to a bank to open an account. A clerk_comes_u p to help her._ A. THENP LEASEJ USTF ILL IN THIS FORM

39、 WITH YOUR NAME AND ADDRESS IN CAPITAL LETTERS. BM. IAFRAIDI DIDN T QUITE CATCH THAT. C. I D LIKE TO OPEN AN ACCOUNT.D. THENY OU D BETTERO PENA CURRENATC COUNTE. . WE LL CONTACTYOUA S SOONA S IT COMESC. lerk : Gooda fternoon. Can I help you? Jenny: Yes, 答案 A . Clerk : A deposit account or a currenta

40、ccount ? Jenny : Er, I m not sure. You see, I have monthly remittances sent to me from the Canada Embassy and I d like to have the money paid into an account. Clerk: 答案 A The bank will give you a check book and you can take money out when you need it. Jenny: Fine. What do I have to do? Clerk : Do yo

41、u have any form of ID ? Jenny : Will my passport do ? Clerk : Sure. 答案 A Jenny : No problem. It s done. Clerk : And could you give mey our signaturehere? Jenny: Sorry ? 答案 A Clerk : Please sign your name in the blank space below. Jenny:I see. Now here you are. Clerk: Thank you. It will take a fewday

42、s for your check book to arrive. 答案 A You can informyour embassy of your account number so that your money can be transferred directly. Jenny : Thank you very much. 單元自測4試題及答案題目順序是隨機(jī)的,使用查找功能(Ctrl F)進(jìn)行搜索 題目 your price be competitive and date of shipmentacceptable, we intend to place a large order wit

43、h you. 答案 Should 題目 An example of soft sell is to distribute free samples customers often respond favorably. 答案 towhich 題目 Businesses can use free samples to build rapport and customers products or services. 答 案 engage to 題目 Moreover, reservations by credit card four weeks guarantee availability of

44、the room size required. 答案 in advance 題目 Our new type of treadmill release next month. 答案 is due for 題目 She is the CEO of Roston Sport Accessories I told you. 答案 about whom 題目 So I have a number of other up my sleeve, as well. 答案 tricks 題目 The newly-designed ad brought abouta higher click through ra

45、te by the end of next month. 答案 will have 題目 We sell insurance cover, the you pay willdepend on the cover you require. 答案 charge 題目 We will have flown for 13 hours by the time we to New York. 答案 will get 閱讀下面的文章,根據(jù)文章內(nèi)容給題目選擇正確的 答案。Hard sell and soft sell are important business terms and useful strate

46、gies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products.A hard sell is a kind of moredirect and forceful sales tactics. The sales person just keeps explaining how good the product is, why people should buy it and even h

47、ow the prices might increase if the consumer walks off. A soft sell is a different approach. The sales person tries to build trust with consumers. He doesn t put pressure on them to buy things, just recommending a product and letting the consumers maket heir own decisions. An example of soft sell is

48、 to distribute free samples to which customers often respond favorably. Businesses can use free samples to build rapport and engage customers in products or services. Recommending products between friends is a little bit like doing soft selling. People don t really care if someone else buys the prod

49、uct. They are just giving their honest opinionsand trying to be helpful. Humori n advertising is also used to attract the consumer s attention and get them interested in the products or services. Customers often resist hard sales tactics, thus making soft-selling much more effectiveforsuccess. 1. Wh

50、at s the topic and main idea of the passage ? A; B;C 答 案 C. Selling Strategy Hard Sell and Soft Sell Strategies 2. Customers often hard sales tactics,thus making soft-selling more effective for success.A;B;C 答案 A. resist 3. Examples of soft sell mentioned in the passage include . A ;B;C 答案 B. recomm

51、ending products among friends 4. Making humorous advertisements is one of the approaches companies use最新資料歡迎閱讀to . A ;B;C 答案 B. arouse people s interests 5. According to the passage, . A ;B;C 答案 C. soft sell is preferred by business companies閱讀下面的文章,根據(jù)文章內(nèi)容判斷文章后的句子是正確(T)還是錯(cuò)誤(F) 。The marketing mix con

52、sists of the four Ps : providing the customer with the right product at the right price, presented in the most attractive promotion and available in the easiest place. The product is not just an assembled set of components: it is something customers buy to satisfy a need they feel they have. The ima

53、ge and the design of the product are as important as its specifications. Then the product must be priced so that it competes effectively with rival products in the samem arket. In addition, the product should be presented to customers through advertising (e.g. TV commercials, newspaper advertisement

54、s or posters), packing (e.g. design, labels, materials), publicity, public relation and personal selling.Finally, the product must be available to customers through the most cost effective channels of distribution. A consumer 15最新資料歡迎閱讀product must be offered to end-users in suitable retail outlets,

55、 or available on hire purchase or by mail order. 1. The authorof the article intends to explain to us what the marketing mix is. 答案 T 2. Customers satisfaction matters greatly to a product. 答案 T 3. The price of a product must be exactly the same as rival products in the same market. 答案 F 4. To make your product known to the public, advertising is the only consideration you need to take into account. 答案 F 5. Aproduct can reach customers, according to the text, through retail outlets,

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