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1、精品范文模板 可修改刪除撰寫人:_日 期:_商務英語道歉信 商務英語道歉信1 To XXX:dear frank:i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to rec

2、over it as soon as possible. if i fail to find it, i will get a new book for you.but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and fo

3、r this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.yours truly 商務英語道歉信3 Apologize letter _ business English_ by LQYDear Sir or Madam,Im writing this letter to apologize to you. Im so sorry that we made a mistake about

4、the shipment of vacuum cleaners.Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasnt so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.I am

5、awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.Yours 商務英語道歉信4 Dear Mr. GrisonThank you for your letter of 6 May

6、20xx concerning the faulty tableware.I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.We have been supplying you for fi

7、ve years and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure

8、you that such occasion will not occur and our supplies in the future will again be of our usual high standards.I hope that you can use our company as your supplier in the future.Your sincerely 商務英語道歉信5 Dear Mr. ClintonThank you for your letter of 9 May 20xx concerning faulty goods purchased in our s

9、tore in London.I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown

10、 of our packing machine.In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.Thank you for bringing this matter to our attention. I hope any furthe

11、r purchases you many make at our stores will be up to our usual high standardsYours sincerelyPaul Harvey 商務英語道歉信6 Dear_,I am writing this letter to express my apology that _.I feel terribly sorry about this.Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you

12、 can accept my apologies and understand my situation.Yours Sincerely_親愛的_,(對方姓名)我寫這封信以表達我的道歉 _(道歉原因)。對此我深感抱歉。我再次對給您造成的任何不便深感歉意,希望您能理解我的處境并接受我的道歉。謹啟_(自己姓名) 商務英語道歉信7 Dear Mr. SationWith reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.The mistake was made

13、because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.Your sincerely 商務英語道

14、歉信8 Dear Sir.I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I

15、 assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.Best regards 商務英語道歉信9 Dear Ms Jeremy,Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry

16、to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.According

17、 to the sales contract between us, we will, of course, replace your faulty delivery free of charge.I would like to offer our apologies once again and thank you being an excellent customer.Yours sincerely. 商務英語道歉信10 道歉 Apologies 有時我們需要表達歉意,往往是因為自己做過某件事、沒有去做某件事或者沒能夠去做某件事。道歉應該是真誠的,而且應該強調是你自己的過錯,或者解釋你沒能

18、夠去做某事的.原因。你應該:1.道歉。 2.解釋發(fā)生了的事情。3.保證將來不會再發(fā)生了。4.最后,再次道歉。常用句型Formal正式的1. I really must apologize for我真得為道歉。2. I am sorry for any inconvenience this may have caused you.我對由此給您帶來的麻煩表示歉意。3. 1 would like to express my apologies for我要為表達我的歉意。4. It is with great regret that非常抱歉,5. I regret that I have caused you我為給你造成的一道歉。6. I hope you will forgive me for我希望你能就之事原諒我。7. I am writing to apologize for我為之事寫信道歉。8. I am writing to express my apology for我為之事特此寫信表達歉意。9. Please accept my apology for請接受我就之事的道歉。10. My apologies for not being able to我為未能道歉。Informal非正式的在線英語外教一對一培訓 /

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