基于用戶體驗(yàn)的智能手機(jī)APP界面設(shè)計(jì)研究外文文獻(xiàn)翻譯

1、基于用戶體驗(yàn)的智能手機(jī)APP界而設(shè)il研究外文文獻(xiàn)翻譯文獻(xiàn)出處：Lane N D. Mikizzo. RESEARCH OF SMART PHONE APP INTERFACE DESIGN BASED ON USER EXPERIENCE J. Communications Magazine, IEEE, 2015, 8(9): 140-150.原文RESEARCH OF SMART PHONE APP INTERFACE DESIGN BASED ONUSER EXPERIENCELane N D, MikizzoABSTRACTIn today's information age

2、, as a kind of new media, mobile devices play an important role in peoples life. Smart phone lead the future development direction of mobile phone, smart phone APP become an important industry in the mobile Internet, people pay more and more attention to the user experience of a smart phone APP inte

3、rface design. Because smart phone APP an intense market competition, the user experience to become the decided to smart phone APP development the important lifeblood of the height, strength and speed, is an important indicator of success for the APP product. However, smart phone APP as a newly emerg

4、ing things produce time is shorten the designer can't make the change of the agile, according to market feedback in the process of its design and development of the lack of a complete set of design process and theoretical support, to provide users with a good interface design become the key of t

5、he user experience. How will the user experience design process into the smart phone APP interface design research and development of every link will be this article to solve the problem. In this context, on the one hand, on the user experience from the leveL structure, process, measurement and desi

6、gn point of view to explore the structure of the user experience, on the other hand, the smart phone APP interface design of the user experience to analyze, to build smart phone APP interface design user experience level model.Keywords: User experience, Smart phone, APP, Interface design1 Introducti

7、onThe rapid development of mobile Internet has become an indispensable part of people's life; it changes in the world of the Internet also changed people's way of life.The company to make a forecast that by 2025 the mobile Internet can create the wealth of $1.08 billion - $3.7 (Manyikaetal,

8、2013), which fully shows that the mobile Internet has larger market size and commercial value in the future. The rapid development of mobile Internet, greatly overturned people's living condition, attracts a large number of users to use and rely on mobile networking products, its features such a

9、s social, mobile, and makes our life more convenient, more interesting. The rapid development of mobile Internet, and so did the smart phone APP (Applications APP) design and development. With the popularization of information technology and communications equipment, smart phones become necessities

10、of people's communication, people spend a lot of time on the smart phone APP, the APP classification and trend of installation quantity is increasing.Due to the popularity of smart phones 3 g / 4 g network, mobile convenience has occupied a huge market demand in consumer electronics, people can

11、be in different time and place of using smart phone APP for mobile shopping, booking tickets, mobile payment, order a meal, entertainment, group purchase, travel, learning, etc involved in all aspects of life. On the bus, subway, leisure entertainment, etc. People can enjoy mobile phones bring infin

12、ite pleasure, such as browsing news and information, send web, playing mobile phone games, watch movies, fry, chat, listen to music, reading books, etc.Data through the analysis of the development trend of Chinese mobile phone market and the Internet consumer research center data show that the smart

13、 phone will be the future of mobile phone industry leader. At the same time, the operating system developers have launched their own corresponding application software, on July 11, 2008, apple launched based on ISO APP Store operating system; The corresponding Google company launched in October 2008

14、 Android app store; On October 1 h 2010 Microsoft Windows Phone officially released the smart phone operating system.Thus, use a smart phone APP is indispensable to public life, residents has infiltrated every aspect of life. Based on the smart phone screen, multi-touch and ease and fluency of the o

15、perating system, users can download and install their own demand of application software, the users requirements is not only to stay on the content to the basic functional requirements, for each mobile phone interface design in the form of a service with its content is put forward higher requirement

16、s, namely the user experience for better service level and accurate transfer the information to the target users, allows users to quickly and efficiently to complete the operation.2 The user experienceNorman puts forward "User Experience, User Experience, or UE, UX)H concept, he thought the Use

17、r Experience is "people-centered、rather than on product function as the starting point, the design concept of people-centered requirement stylist to users as a benchmark for design and development, rather than allow the User to adapt to the designer's ideas, good User Experience need to be

18、meet the basic needs of users, and even exceed expectations and trigger emotional valence of users. Which requires the development of product of each process and steps are given in the user, which requires the designers not only can predict the user will not use this product, and want to use the pra

19、ctice to prove their predictions. Scholars gradually perfect the concept of Sheriff to use cognitive structure of the user experience, user experience to the user and a product, system or service at the physical level and cognitive level of interaction between feelings.User experience is mainly comp

20、osed of the product, the user and the environment of these three factors. Popular said, user experience is to users in the use of a product or enjoy a service based on the original experience of all physical, sensory and mental experience, including emotions, beliefs, preferences, cognitive impressi

21、on, physiological and psychological reaction, many aspects, such as behavior and achievement I It is a theory of development in the middle of the twentieth century, the theory is that the product is whether success lies in the user experience of product are satisfied, and the experience is very comp

22、rehensive, because there is uncertainty of user experience, you need to constantly study the behavior of users use the product produced, logic, such as reaction, make the product can meet the user's emotional wider, expectations, psychological needs, so as to improve the loyalty of users of prod

23、ucts. The user experience is derived from the field of interaction design created by the user perception theory system, and user experience in real life has subjectivity and individual are differences again, different users of the product experience is different, this determines the user's exper

24、ience can't reproduce through scene reconstruction, but for some Shared characteristics between people, we can through the good design experiments to meet their commonness, so as to make the product meet the needs of the users. In short, the goal of the user experience is useful and easy to use,

25、 good, love with four stages.To sum up, this study thinks that the user experience is the user, product, situation of interaction between psychological perception, including sensory perception, emotional and cognitive appraisal on the experience.3 Mobile phone APP UI design experiencePC user experie

26、nce based on the structure determination of subjectivity, richness and process dynamics, a smart phone APP interface design in circumstances on the user experience and has great difference, so the research on existing user experience from the level, structure, process, measurement and design to make

27、 a study of the structure of the user experience for smart phone APP interface study provide theoretical basis for the experience of the design level.Based on the existing user experience level, structure and process model of the structure of the exploration, can draw a smart phone APP interface use

28、r experience in the design of structural model can be divided into sensory perception (visual aesthetic, interface fluency and humanization, etc.), emotional experience, user experience degree of satisfaction, pleasure and user value, etc.), cognitive evaluation (availability, learn ability, creativ

29、e and reflection, etc.) the three dimensions, in view of the user experience level model in this paper the concrete in the fourth chapter studies. However the operation of the user behavior, the smart phone brand, using the environment and efficiency become the user experience on the influencing fac

30、tors in the process of interface design. In the smart phone APP user experience in the design of interface is facing new challenges, it is necessary for these new challenges to design more perfect APP interface structure model of the user experience.4 Smart phone APP user experience level model was

31、constructed4.1 smart phone APP interface design analysis of the user experience(1) Instinct layerInstinct layer is to point to stimulate people's sensory system, so as to give the user more direct experience. Sensory experiences in all experience the lowest level, and the instinct layer is the f

32、oundation of all experience, it to the stimulation of sensory system time is shorter, and generally do not last too long. If it cannot be converted into deeper experience, then it will disappear quickly. Auditory experience, visual experience, touch, taste and smell experience experience are sensory

33、 aspects of user experience. These experiences, auditory experience occupies the important status in the human experience, receive information from the outside world is one of the most visual experience, the experience is very real and delicate, taste and smell experience on food is relatively commo

34、n.(2) Behavior layerBehavior layer refers to the user through the various parts of the body to use or operation of the products produced by the experience is the behavior layer user experience. By using the part of the body, the behavior level of user experience mainly can be divided into: first, th

35、e experience of operating the product with the hand, for example, the mouse, keyboard, MP3, cell phone, car steering wheel and so on are all need to use hand to operate; Second, the experience of operating the product with the feet, such as snowboarding, skateboarding, dancing machine, as well as th

36、e automobile clutch pedal, the brake pedal and the accelerator pedal of driving is to operate with their feet; Three operating experience, with the rest of the body, if use earphone on the ears, by the voice of the mouth, to voice control products, etching terms of behavior, we can from the followin

37、g three directions for innovation: user experience design mode, using the new product operation, and bring new user experience to the user; Second, the operation on products is conducted by using new parts of the body, bring new user experience to the user; Three, let users to actively participate i

38、n the design of the product, to obtain a new user experience.(3) Reflection layerReflection layer is refers to the user to have an emotional reaction when using the product. The importance of emotion in the design of interaction has not been widely recognized that the interaction design involves the

39、 emotional experience may be is more important than experience sensory experience and behavior. Reflection layer typically depends on the user experience of the overall impression of a kind of interface.4.2 Smart phone APP interface design research experience levelIn view of the different types of A

40、PP interface design, user will produce different effects, namely the utility class APP pay more attention to the interface of sensory perception experience level, life service class APP pay more attention to the emotional experience of a interface level, game entertainment APP more pay attention to

41、the cognitive evaluation of interface experience level, different types of APP will be a different user experience goals and product character requirements.5 Smart phone APP interface design plan5.1 list of requirements for userUser-centered Design (User - Centered Design, UCD) is a kind of Design p

42、roduct, system or service ideas, he will use the product User in development center. Japanese designer branded zap said, "is the original design view to create the world needs a rational and make the world balance”. In fact, in the process of product development, user-centered design can be cro

43、wned by the potential user groups actively participate in, feel safe, comfortable, efficient, more desire to buy. In the design process, to consider the user demand, the strength of the user requirements can increase the viscosity of the product, but also to invite users to join the process of desig

44、n. User demands not only at the beginning of the design process, and the interface test can play important roles in the process of positive feedback, provide experience basis for the final evaluation. Because this article focuses on the smart phone APP interface interaction design in the interface o

45、f information architecture, interaction, psychological cognitive habits, behavior related factors, for the user's physiological characteristics, emotional feelings and ergonomics to study the no.5.2 User demand research frameworkUser requirements of the research from the perspective of consumer

46、behavior, not only meets the need of users also implements the practical value of products, this article mainly to study the demand for availability requirements and user experience. Through this study the related factors influencing the user requirements and user-centered design method on the basis

47、 of the research product respectively to framework and that the relationship between user requirements framework. According to the summary of user requirements, develop life service class APP interface design features list.5.3 Architectural design of the interfaceArchitecture design is for more prod

48、uct information, including user interface design and navigation information configuration design, the goal is to make users can take fewer cognitive price to find the information they want, show the characteristics of high efficiency and low cost of cognitive, users can be clear at a glance know the

49、 main functions of the product and the organization relationship between each function module. Because the mobile Internet applications is mobile screen, user use constraints, such as its functional architecture generally on the basis of the hierarchy. Mobile Internet application of information arch

50、itecture can be divided into four basic types: shallow and wide, narrow and shallow and wide, deep and narrow and deep way of information architecture.譯文基于用戶體驗(yàn)的智能手機(jī)APP界面設(shè)計(jì)研究Lane N D, Mikizzo摘要現(xiàn)如今，移動(dòng)互聯(lián)網(wǎng)作為一種新的媒介引領(lǐng)著智能手機(jī)未來的發(fā)展方向，智 能手機(jī)APP成為移動(dòng)互聯(lián)網(wǎng)中的一項(xiàng)重要產(chǎn)業(yè)，人們越來越關(guān)注智能手機(jī)APP 界面設(shè)計(jì)的用戶體驗(yàn)感。由于智能手機(jī)APP市場競爭的激烈性，使得用戶體驗(yàn) 成

51、為了決定智能手機(jī)APP發(fā)展的高度、強(qiáng)度和速度的重要命脈，是衡量APP產(chǎn) 品成功與否的一項(xiàng)重要指標(biāo)。然而，智能手機(jī)APP作為新興事物產(chǎn)生的時(shí)間較 短，在其設(shè)計(jì)與研發(fā)的過程中缺乏一套完整的設(shè)計(jì)流程及理論的支持，如何為用 戶提供出具有良好的用戶體驗(yàn)的界面設(shè)計(jì)成為關(guān)鍵。如何將用戶體驗(yàn)的設(shè)計(jì)流程 基于用戶體驗(yàn)的智能手機(jī)APP界面設(shè)計(jì)研究外文文獻(xiàn)翻譯融入到智能手機(jī)APP界面設(shè)計(jì)研發(fā)的每一個(gè)環(huán)節(jié)將是本文所要解決的問題。在 此背景下，一方面對用戶體驗(yàn)從層次、結(jié)構(gòu)、過程、測量和設(shè)計(jì)等角度進(jìn)行了用 戶體驗(yàn)結(jié)構(gòu)探索，另一方面對智能手機(jī)APP界面設(shè)計(jì)的用戶體驗(yàn)進(jìn)行分析，構(gòu) 建智能手機(jī)APP界面設(shè)計(jì)的用戶體驗(yàn)層面模型。

52、關(guān)鍵詞：用戶體驗(yàn)，智能手機(jī)，APP,界面設(shè)計(jì)1引言移動(dòng)互聯(lián)網(wǎng)的迅速發(fā)展已成為人們生活中不可或缺的一部分，它在改變互聯(lián) 網(wǎng)世界的同時(shí)也改變了人們的生活方式。該公司做出預(yù)測，截止到2025年移動(dòng) 互聯(lián)網(wǎng)可以創(chuàng)造3.7-10.8億萬美元的財(cái)富(Manyikaetal,2013),這充分說明移 動(dòng)互聯(lián)網(wǎng)在未來具有較大的市場規(guī)模和商業(yè)價(jià)值。移動(dòng)互聯(lián)網(wǎng)的飛速發(fā)展，大大 顛覆了人們的生活狀態(tài)，吸引大量用戶使用并依賴于互移動(dòng)聯(lián)網(wǎng)產(chǎn)品，其社交化、 移動(dòng)化等特性使得我們的生活變得更加便捷，更具趣味性。移動(dòng)互聯(lián)網(wǎng)的蓬勃發(fā) 展帶動(dòng)了智能手機(jī)APP (Applications簡稱APP)的設(shè)計(jì)和研發(fā)。隨著信息技 術(shù)與通

53、訊設(shè)備的普及，智能手機(jī)成為人們溝通交流的必需品，人們把大量的時(shí)間 花費(fèi)在智能手機(jī)APP上，其APP的分類以及安裝數(shù)量的趨勢呈日益增長狀態(tài)。由于智能手機(jī)3G/4G網(wǎng)絡(luò)的普及，手機(jī)的便捷性已經(jīng)在電子消費(fèi)品中占據(jù) 了巨大的市場需求，人們可以在不同的時(shí)間、地點(diǎn)使用智能手機(jī)APP進(jìn)行移動(dòng) 購物、訂票、手機(jī)支付、訂餐、娛樂、團(tuán)購、旅游、學(xué)習(xí)等所涉及到生活的各個(gè) 方面。在公交車上、地鐵站、休閑娛樂場所等人們可以享受手機(jī)帶來的無限樂趣, 如瀏覽新聞資訊、發(fā)送微博、玩手機(jī)游戲、觀看電影、炒股、聊天、聽音樂、閱 讀電子書等。通過中國手機(jī)市場發(fā)展趨勢分析數(shù)據(jù)以及互聯(lián)網(wǎng)消費(fèi)調(diào)研中心預(yù)測 數(shù)據(jù)顯示，智能手機(jī)將是未來手機(jī)

54、行業(yè)的引領(lǐng)者。與此同時(shí)，各操作系統(tǒng)開發(fā)者 都相應(yīng)推出自己的應(yīng)用軟件，于2008年7月11日蘋果公司推出基于ISO操 作系統(tǒng)的APPStore；相應(yīng)的谷歌公司于2008年10月推出Android操作系統(tǒng) 的應(yīng)用程序商店；2010年10月11日微軟公司正式發(fā)布了智能手機(jī)操作系統(tǒng) Windows Phone0由此可見，智能手機(jī)APP使用是大眾生活不可或缺的組成，已經(jīng)滲透到了 居民生活的方方面面?；谥悄苁謾C(jī)的大屏幕、多點(diǎn)觸摸及其輕松流暢的操作系 統(tǒng)，用戶可以隨時(shí)下載并安裝自己所需求的應(yīng)用軟件，用戶的要求不僅只停留在 滿足于基本的功能需求，對于各手機(jī)界面設(shè)計(jì)的形式與其服務(wù)的內(nèi)容提出更高的 要求，即在用

55、戶體驗(yàn)方面要求更佳的服務(wù)層次，將信息準(zhǔn)確無誤的傳遞給目標(biāo)用 戶，使得用戶能夠快速、有效的完成操作。2用戶體驗(yàn)Norman提出“用戶體驗(yàn)（User Experience,簡稱UE、UX）”的概念,他 認(rèn)為用戶體驗(yàn)是“以人為中心”，而不是以產(chǎn)品功能為出發(fā)點(diǎn)，以人為中心的設(shè) 計(jì)理念要求設(shè)計(jì)師以用戶為基準(zhǔn)來進(jìn)行設(shè)計(jì)和開發(fā)，而不是讓用戶來適應(yīng)設(shè)計(jì)師 的創(chuàng)意，優(yōu)秀的用戶體驗(yàn)需要具備滿足用戶的基本需求，甚至超越期望值并觸發(fā) 用戶的情感愉悅度。這就要求開發(fā)產(chǎn)品的每一個(gè)過程和步驟中都要考慮到用戶， 這就要求設(shè)計(jì)師不僅能夠預(yù)判用戶會不會使用這一產(chǎn)品，而且要用實(shí)踐證明自己 的預(yù)判。學(xué)者們?nèi)遮呁晟七@一概念，Shedr

56、off將認(rèn)知用于用戶體驗(yàn)結(jié)構(gòu)中，提出 用戶體驗(yàn)旨在用戶與某一產(chǎn)品、系統(tǒng)或服務(wù)之間在物理層面與認(rèn)知層面產(chǎn)生的交 互感受。用戶體驗(yàn)主要由產(chǎn)品、用戶與環(huán)境這三個(gè)因素構(gòu)成。通俗的說，用戶體驗(yàn)就 是用戶在使用一種產(chǎn)品或者享受一種服務(wù)時(shí)結(jié)合原來自己的經(jīng)歷所產(chǎn)生的生理 上、感官及心理上的全部體驗(yàn)感受，包括情感、信仰、喜好、認(rèn)知印象、生理和 心理反應(yīng)、行為和成就等各個(gè)方面”。它是二十世紀(jì)中期發(fā)展的理論，該理論認(rèn) 為，產(chǎn)品是是否成功在于用戶對產(chǎn)品的體驗(yàn)是否滿意，而這一體驗(yàn)是非常全面的, 由于用戶的體驗(yàn)存在著不確定性，就需要不斷研究用戶使用產(chǎn)品時(shí)所產(chǎn)生的行 為、邏輯等反應(yīng)，使產(chǎn)品能夠更大范圍滿足用戶的情感、期望、

57、心理需求，從而 提高用戶對產(chǎn)品的忠誠度。用戶體驗(yàn)來源于交互設(shè)計(jì)領(lǐng)域中所創(chuàng)造的用戶感知的 理論體系，而用戶體驗(yàn)在現(xiàn)實(shí)生活中具有主觀性且個(gè)體乂都是存在差異的，不同 的用戶對產(chǎn)品的體驗(yàn)是不同的，這就決定了用戶的體驗(yàn)無法通過場景的再造來完 全重現(xiàn)，可是對于具有一些共性的群體，我們可以通過良好的設(shè)計(jì)實(shí)驗(yàn)來認(rèn)識他 們的共性，從而使產(chǎn)品滿足這一用戶群的需求。簡而言之，用戶體驗(yàn)的目標(biāo)就是 不斷達(dá)到有用、易用、好用、愛用四個(gè)階段。綜上所述，本研究認(rèn)為用戶體驗(yàn)是用戶、產(chǎn)品、情境之間相互作用產(chǎn)生的心 理感知，包括感官感知、情感和認(rèn)知評價(jià)上的體驗(yàn)。智能手機(jī)APP界面的用戶 體驗(yàn)即用戶在移動(dòng)終端進(jìn)行操作活動(dòng)時(shí)，所產(chǎn)生的對產(chǎn)品（傳達(dá)的信息、視覺設(shè) iT）的感官、情感和認(rèn)知反饋。3手機(jī)APP界面設(shè)計(jì)的體驗(yàn)層面基于PC端用戶體驗(yàn)在結(jié)構(gòu)上的判定具有主觀性、豐富性以及過程上的動(dòng) 態(tài)性，智能手機(jī)APP界面設(shè)計(jì)在用戶體驗(yàn)情境上與其具有較大的差異性，因此 對已有的用戶體驗(yàn)研究從層次、結(jié)構(gòu)、過程、測量、設(shè)計(jì)等角度對用戶體驗(yàn)的結(jié) 構(gòu)進(jìn)行探索，從而為智能手機(jī)APP界面設(shè)計(jì)的體驗(yàn)層面研究提供理論依據(jù)。通過對已有的用戶體驗(yàn)層次、結(jié)構(gòu)和過程等模型進(jìn)行結(jié)構(gòu)的探索，可以得出 智能手機(jī)APP界面設(shè)計(jì)中用戶體驗(yàn)結(jié)構(gòu)層面模型可以劃分為感官感知（視覺