詢盤回復實例

1、詢盤回復第一節(jié) 詢盤基本格式及注意事項一 詢盤基本格式Dear Mr. XXX，（對買家的禮貌的稱呼，不要以sir or madam來開頭，這樣對對方不夠尊重）Thanks very much for your inquiry dated XXXXX via .（提醒買家他于什么時候通過哪里看到你公司的產品信息并發(fā)送了詢盤）Pls find our quotation for XXX as follows:（此處為報價內容，如果是初次聯系的買家，還要在報價之后加上簡單扼要的公司介紹）We are looking forward to your early reply.（結束前的慣用語

2、，表達對他的重視）Sincerely yours/Yours faithfully,（禮貌的客套話，但商務信函不可不用）XXX Export Manager（專業(yè)的簽名檔：你的姓名、職位、公司名稱、聯系方式等）Hangzhou xxx Co., Ltd. Tel: 0086 571- Fax: 0086 571-E-mail: xxxWebsite: 二 回復注意事項A. 郵件格式需規(guī)范：1.）郵件應有明確主題，應一件事情一個主題。如:quotation sheet for cal coolers with full details2.）郵件正文的每一段中間要空一行，方便別人閱讀。3.）郵件顯

3、示的發(fā)件人要用英文,也可加上公名 如：Frank Li(Fastar Ltd)B. 回復郵件的操作技巧：1.）回復時間- 不要超過24小時- 香港、臺灣、韓國2個小時內回復- 澳大利亞收到后馬上回- 歐洲下午三點前一定要回- 美國下班前回- 如果不能回復詢盤一定要給客戶一個回應，告訴他目前不能回的原因和什么時候能夠給客戶回復跟進郵件的發(fā)送時間宜選擇在星期二到星期五期間，星期六、星期日最好不要進行這樣的跟進郵件（特別是主動的業(yè)務開發(fā)郵件）。因為星期一上班后，客戶的郵箱里往往會充滿了需要處理的工作郵件，人們常常會沒有時間或耐心仔細閱讀此類業(yè)務開發(fā)郵件，機會從而也會大打折扣了。2.）回復前先建立客戶

4、文檔，盡量多調查和了解其背景3.）給客戶二次或多次報價時要不斷更新報價單4.）多用請求的語氣，少用命令式的口氣“Would you; Could you; 而不是Please;”5.）買家如果將郵件抄送給其他人你回復的時候要按“reply all” ，而不要只回復發(fā)件的那個人6.）回復買家郵件的時候要最好保留上一次交流的內容7.）不要用晦澀難懂的縮寫，我們不是在發(fā)電報如receive: rcv等以免產生誤解也盡量不要用俚語8.）重要的內容可以用粗體加粗或者用其他顏色或大寫9.）不要全部用大寫字母寫郵件正文如 I AM VERY GLAD TO RECEIVE YOUR INQUIRY DATE

5、D ON，哪怕客人這么做10.）不要用過多的感嘆號，你在一個郵件用了過多的感嘆號，效果是和你一個都不用是一樣的11.）不要一味地發(fā)送請求閱讀收條C外貿新人的十大誤區(qū)：1.）我給客人回復了，他就應該給我回復呀2.）價格都報過了，就聽天由命吧3.）開發(fā)新客戶才是最重要的4.）客戶是分等級的，事情是分等級的5.）這是客戶的事不是我的事6.）客戶比我們更專業(yè)7.）我們的產品沒競爭力所以訂單難接啊8.）我確實很忙所以沒時間回復9.）平臺就是用來搜集客戶信息的10.）這個客人跑掉啦還多呢第二節(jié) 詢盤篩選一 詢盤類型及處理思路1尋找賣家型 特征：有明確的采購計劃，信息全面、專業(yè)，問題詳盡 （如：指定面料、尺

6、寸、顏色、包裝方式、價格范圍、數量等，通常會要樣品） 處理思路：高度關注，及時、準確、全面、專業(yè)地答復，報價要有競爭力2準備入市型 特征：新買家/新產品/中間商，信息全面，但專業(yè)度差 （如：對自己公司介紹比較多） 處理思路：判斷為潛在客戶，耐心、專業(yè)地回答，培養(yǎng)其對你的信任3無事生非型 特征：群發(fā)詢盤，信息既不全面也不專業(yè)，回復后通常不再有任何消息 處理思路：通用格式郵件答復，表達合作意愿，請其更多介紹自己信息4信息收集型 特征：技術人員刺探市場及同行信息，十分專業(yè)，可能會購買樣品，但永遠不會成為客戶，甚至可能成為競爭對手 處理思路：把握專業(yè)的尺度，超出銷售的話題禮貌拒絕5索要樣品型 特征：索

7、要免費樣品，來自欠發(fā)達國家或地區(qū)或韓國，交流中會發(fā)現其對價格、質量等不關心 處理思路：回復時多談價格及質量優(yōu)勢，試探其有無興趣，堅持讓其付樣品費和郵費，他會自動遠離6竊取情報型 特征：競爭對手，刺探信息，信息全面、專業(yè)，極難辨別 處理思路：積累互聯網經驗，多次反復交流，主觀甄別二 詢盤實例：不同優(yōu)先級判斷1第一優(yōu)先級(產品對口、有稱呼、簡單介紹背景)Dear Mr Wang,We are a company located in Huston, U.S. We are now interested in your Hair Dryer. Would you pleased kingly quo

8、te us your best CFR Huston price for this product based on 1 X 20”container, and your earliest shipment date. Thanks for you kind attention.B RegardsHelen一般我們會把這些有稱呼的（有很明確的針對性，這個詢盤就是向我們發(fā)出的）、有自己公司簡單介紹的、有具體指明想采購的產品(包含具體的規(guī)格、需求的數量、交貨期等信息）這樣的詢盤作為第一優(yōu)先級的詢盤來及時專業(yè)地處理和回復。2 次優(yōu)先級(沒有稱呼、無具體所指產品、要報價)I represent an

9、industrial material supplier in the U. S. and we are interested in purchasing your products. Can you provide us with all your products and prices? Please reply us as soon as possible.大部分的詢盤會是這樣，沒有具體的所指，沒有稱呼，也沒有具體要采購的產品，往往在郵件中只說希望要你所有產品的報價，這通常是客戶的群發(fā)郵件，但有時也可能是客戶偷懶的做法。優(yōu)先級較前面的稍低一些。對于這類詢盤的回復，一般可以挑選12個自己比

10、較有代表性的產品，先給客戶介紹一下，既然客戶都沒有給你詳細的信息，一般不需要報價給他，因為你也不知道他具體的需求在哪里，報價時比較難覺得到底要報什么樣的價格是合適的。所以還是先溝通，最后客戶能夠告訴你他具體的需求在哪里后，再有針對性地報價，這樣也可以避免同行來刺探你的報價水平。另外，我們要從這簡單的幾句話里找出有價值的信息，例如這個詢盤的最后一句話是as soon as possible，從中我們可以看出買家是比較著急進行采購的，那么在回復的時候可以著重強調我們的供貨速度。3 低優(yōu)先級（要邀請函、招標合作）Dears Sirs,We are leading company in West Af

11、rica and we are interested in your products. We would like to have a visit to your company, please give us your invitation letter.相對來多，如果是來自西非國家的這類詢盤，一般普遍質量不是很高。但要區(qū)分幾種不同的情況：有些買家如果之前已經聯系時間比較久了，或者都有試訂單下過來，那么客戶要求邀請函，過來考察供應商是很正常的事情。很多買家在最終把大的訂單，或長期合作的目標鎖定后，都要先過來考察供應商的情況。但很多的非洲客戶可能會在初次或剛開始聯系沒多久的時候就向我們要求邀

12、請函，一般我們不要承諾給他們。因為過往發(fā)生過很多這樣的事情，客戶拿了我們的邀請函入境后，其實并沒有到我們的工廠，然后又逾期不歸，非法滯留在我們國內，做一些違法亂紀的事情，這時國家有關部門就會追究向該外商發(fā)邀請信的工廠或公司的責任，需要注意。第三節(jié) 詢盤回復及跟進模板初次回復Dear Ms. Jane Lee,Thank you for your inquiry dated XXX and your visit our web site from which we find you are interested in our 2-0125*7-1026-Women's underwear

13、. We are glad to send its information to you and hope that it will be helpful to you.Product No: 2-0125*7-1026-Women's underwear85% Cotton15% LycraColor: red. pink. whiteUnit price: USD.6.03/piece FOB SHANGHAIMinimum order: 5000 pieces per colorDelivery: 30 days after L/COur company is a manufac

14、turer of lady dresses, we have annual production capacity of over XXXpcs per year,Due to our large output capacity, we have exported our products to many international markets including the UK, Southeast Asia and Lebanon.We can develop new items according to your requirement. OEM orders are welcome.

15、We look forward to your further reply.Yours truly,Xxxxxx Xxxxxxx(簽名檔)二次跟進Dear Ms. Jane Lee,Good morning!For several days no news from you. Now I am writing for reminding you about our offer for item of XXX dated XXX according to your relative inquiry via A. Have you got (or checked) the prices or no

16、t? Any comments by return will be much appreciated. （可根據客戶要求的產品加上自己產品的特色）It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response.Yours truly,Xxxxxx Xxxxxxx(簽名檔)（可將第一次發(fā)給客戶的郵件內容附在郵件下方以提醒買家第一次郵件回復內容。）三次跟進Dear Ms. Jane Lee,How a

17、re you? Hope everything is ok with you all along.Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request.By the way, how about your order (or business) with item XXX?

18、If still pending, I would like to offer our latest prices to promote an opportunity to cooperate with each other.Your early reply will be much appreciated!Yours faithfully,XXXX(簽名檔)第四節(jié) 詢盤回復反例分析案例一Dear Sir, Thank you for your inquiry. The quotation is in the attachment, for more detailed information

19、please visit www.*.com Betty不足：沒有具體的收件人沒有對方詢盤的發(fā)出時間把報價放在附件中詳細信息請見我們的網站落款信息不是很完整這五個方面是我們給客戶做報價時候的很忌諱的。詳解：1、一般如果客戶那邊過來的郵件中有簽名，我們要盡量稱呼對方的名字，這樣給對方的感覺，我們的回復不是像他們發(fā)過來的一樣是群發(fā)的，我們是有針對性地給對方做的回復，給他一個良好的第一印象，也是對對方的最起碼的尊重。2、Thank you for you enquiry dated xxxx, via 這樣讓對方回憶起來他是什么時候，通過什么渠道知道你這個供應商，從而向你發(fā)出詢價的，而不是你用一些不

20、好的手段獲得了該客戶的聯系信息。一般的買家都非常忌諱來源不明的供應商。那怕是朋友介紹的，沒關系，告訴客戶是誰介紹了你認識他的，否則有些買家會認為你采用非法手段獲取了他的聯系信息，對你多的報價再好也不會回復的。3、一般我們給客戶做報價的時候，不建議大家采用附件的方式，有以下幾個原因：一是附件有時會比較大，如果客戶端的網絡條件不是很好，則很有可能他的郵件收不下來；二是現在很多的病毒是以郵件附件的形式在傳播，很多郵件的服務器會自動屏蔽帶有附件的郵件，這樣你辛辛苦苦做出來的報價可能根本就沒有達到客戶的郵箱，更加不要說客戶的回復了，可能他都沒有看到你的報價。三是很多客戶對附件比較敏感，不會輕易打開帶有附

21、件的郵件，即便打開，也只看郵件的正文，同樣不會看到你精美的報價。所以為了能讓客戶一目了然，建議大家把報價直接放在郵件的正文中，而且要放在非常顯眼的位置。4、如果希望能向客戶介紹一下自己的公司，可以在報價的后面以適當的文字來進行，不要給客戶一個鏈接，讓他自己去察看，通?？蛻粝蛭覀儼l(fā)詢盤是在看了我們網站頁面的基礎上的，如果你現在沒給他做任何介紹，就直接讓他參考你的網站，可能很多買家會沒有興趣了。從我們自己的角度換位思考一下，經常是一上網就不知道跑到哪里去了，很多采購商前期會在網上找供應商，一旦確定目標，就會直接跟你聯系，不會再反復到網站去看這看那的，除非他自己認為有需要。所以請用最簡潔的文字介紹公

22、司和產品的概況。5、不要忘記郵件末尾的簽名?？蛻艚洺Ｊ盏降膩碜院芏喙痰泥]件，結果發(fā)現想打電話給你詳細詢問的時候，既沒有聯系方式，也沒有公司名稱，只單獨一個郵箱的地址，可是很多的問題又是用郵件解釋不清楚的。案例二Dear Sir, Thanks for your new enquiry! From your email, I don't know which models you need, so if it ispossible, pls offer us your more details about these valves, so that we can

23、offer you our best price. Pl looking through our web http:/* our all information), and pl select. Waiting for your prompt reply! Best regardsDing不足：除了上面的案例中提到的不禮貌的稱呼、沒有對方詢盤發(fā)出的時間、沒有專業(yè)的簽名檔落款信息之外，此案例中還有兩個缺陷：語氣生硬，英語拼寫及語法錯誤。詳解：1 第二段語氣比較生硬，指出買家的做的不夠詳盡的地方，可能會給閱讀者帶來不舒服的感覺。不如換成主動給買家介紹自己公司比較有優(yōu)勢

24、的一兩款產品，請客戶參考選擇看是否感興趣。之后再請他如果想了解更多，可以參考我們的網址，這樣就會比較順利成章。2 Please的英文縮寫錯誤，應是pls，而非plLooking 應該為look一定要保證英文拼寫的正確，不是很有把握的縮寫還是寫全稱來得更好。不然會大大的降低你在買家心目中的專業(yè)度。第五節(jié) 報價技巧報價方式及技巧一 報價方式1 實盤（完整、專業(yè)、正式，一旦客戶接受不可更改）包括：貨物描述（品名及規(guī)格），價格，最低起訂貨量，交貨時間，包裝方式，付款方式，報價有效期等2 虛盤（尺度靈活，有意無意漏掉一些要素，使格式不完整，留下討價還價的余地） 常見：規(guī)定最低訂貨量，做為以后討價還價籌碼

25、。后面補充說明，上述價格為大概參考價格，根據訂貨量、交貨時間、付款方式不同價格會有很大區(qū)別。 重點：留一個尾巴來“釣”客戶二 常用技巧（適用于討價還價）1低價留尾報低價，但規(guī)定大訂貨量。勾起客戶興趣，為將來漲價提供順利成章的依據2高價留尾報高價，規(guī)定小訂貨量，允諾如果訂量增加，價格會有折扣，并表示根據付款方式不同可有較大優(yōu)惠等三 建議1虛實結合，靈活運用虛盤 2幾個產品組合報價，取盈補虧，相互調劑。（慎用！最好是在確定客戶每個產品都會從你這里采購的時候用） Eg：如果客戶在一封詢盤里咨詢了好幾個產品的價格，此時最好不要有的報高價有的報低價，不然客戶最后只選了低價的那個產品下訂單，會給我們帶來不

26、必要的損失）3報價可以是虛盤，但到最后確認價格的時候則一定要是實盤的格式報價實例與分析報價實例與分析：實例（一）PRODUCT: XXXXXXSPECIFICATIONS: Appearance: white powder Purity (GC):99.0% Min melting point:31 Min PACKING : 50kg iron drum (37cmX37cmX57cm) 12mt/1x20FCL PRICE:1,000kgs USD10.10/kg CFR Rotterdam by sea  on LCL basisSHIPMENT DATE：withi

27、n 40 days after receipt of payment ororiginal L/CPAYMENT TERM: T/T advance or L/C sightVALIDITY: 這個案例是針對單個產品的報價：1）、產品的品名，要清晰，型號不放在品名中2）、規(guī)格：是跟產品的型號、材質等有關的用來描述產品本身的特征的，如使用的材料，產品的外觀，特性（不要把產品的尺寸等放進去）3）、包裝情況：因為很多供應商給客戶做報價的時候會用FOB，這樣你除了要介紹相關的包裝材質以外，還必須讓客戶了解你產品的包裝尺寸，包括單個產品的小包裝的尺寸、幾個小包裝放在一個大包裝中，甚至一個集裝箱

28、能夠裝多少的貨物情況，都要給客戶介紹清楚，因為，客戶在拿到一個你的FOB報價后，他也要計算他自己的運輸成本，要攤海運費和保險費進去，所以我們給他提供一個詳細的包裝尺寸，有利于客戶做核算，也會讓我們的報價在外商眼中更加專業(yè)。4）、價格：報價格要包含四個主要的要素：貨幣、單價、價格術語、港口。同時很多買家在第一次向我們詢價的時候往往不表明他需求的數量，但對很多買家來說，第一次往往又只是一個試訂單，數量不會很大，所以針對第一次的報價，我們可以根據不同的數量給客戶報兩個不一樣的價格，通常一個拼箱的價格（最小定量），一個是整箱的價格。5）、交貨期：要根據自己產品的生產情況來定，一般我們的交貨期還會和付款

29、方式有很大的關系，比如付款方式采用信用證的時候，為了保證自己能夠有充足的時間審證，我們會把交貨期定在收到買家開來的信用證多少天內交貨，通常會是3045天的時間，這樣既兼顧了生產周期，又顧及到了審證的需要。6）、付款方式。對于新的客戶來說，比較常用的是t/t預付款加尾款的方式，或直接用信用證；不主張用托收，而且最好是即期收款的。7）、報價有效期：這個是被很多供應商報價時忽略的地方（人民幣匯率在升值、出口退稅率的調整所帶來的利潤減少的風險，都可以通過報價有效期很好地進行規(guī)避），通常我們會把有效期規(guī)定在715天是比較有效的，如果太長就起不到作用了。實例（二）Re: Our QuotationPls

30、kindly note our quotation as following:Series Specification Unit Price(AC2) Unit Price(AC3) Unit Price(AC4)General joint in white core crystal 1215X195X8.3(mm) US$3.90/m2 US$4.15/m2 US$4.40/m2Interlock in green core crystal 1215X193X8.3(mm)US$4.10/m2 US$4.25/m2 US$4.50/m2Interlock in green core embo

31、sed 1215X193X8.3(mm)US$4.27/m2 US$4.50/m2 US$4.75/m2Interlock in green core embosed 1215X296X8.3(mm) US$4.27/m2 US$4.50/m2 US$4.75/m2V-roove 810X125X12(mm) US$6.35/m2Remark：1. all prices based on FOB Shanghai2. AC2, AC3, AC4 is quality grade 3. all prices including palles packing4. payment: by 30% T

32、/T in advance and 70% T/T by the B/L or L/C at sightOf course, We will send full set of catalogues for your check the colors . We will arrange the catalogues within one week. 這個例子是針對一系列產品進行報價的，和前面的區(qū)別是，這一系列產品的規(guī)格各不相同，但我們要報價給客戶的交易條件基本是沒有大的區(qū)別的，所以可以用表格的方式把前面部分的產品名稱和規(guī)格、價格單獨列出來，其余的交易條件可以合并來做，這樣會給客戶很清晰的感覺。實

33、例（三）Here is some pet clothes for your reference:   Pet Cloth  Model Number: Pet1001Price: US$.(Fob shanghai)Packing:  .x.x.(cm),  ./ctn, .kg/ctnMinimum Order Qty:Delivery Time:   Pet Cloth  Model Number: Pet1002Price: US$.(Fob shanghai)Packing:  .x.x

34、.(cm),  ./ctn, .kg/ctnMinimum Order Qty:Delivery Time: I can send full set of  cataloges to your company. Pls inform us your mail address.第三個案例是針對一些外觀效果比較強的商品的報價，通常我們會附帶圖片上去，這樣報價的效果會更好一些。但請注意，如果這樣做，一定要保證圖片充分小，而且要插入報價郵件的正文中，圖片太大可能客戶接收郵件有問題，用附件可能會被當作病毒過濾掉，而且我們這樣放在郵件正文中非常直接的吸引住了買家的視線。討價還

35、價實例分享與客戶之間BARGAIN價格等的郵件（此為實際案例，在語法和語氣上會有一些不妥之處，僅為參考了解bargain過程使用!）客戶要去我們展會看看。begin from here.dear Water,sorry for my mistake my boss and my collegue will attent Hong kong fair and not canton fair you will be there ? will you attend Hong kong fair ? if so pls advice your detailsThanking you in advanc

36、e BR  taniaDear Tania,Glad to know your boss and colleagues will attend the Hong Kong Fair.Our showroom: Grand Hyatt Hotel Excecutive 1 Wish to see you all there then.Thanks and regards,Water Dear Tania,If possible, it would be better let us know the exact time for meeting. We wish to arra

37、nge well the schedule and have a better talk with you all.Thanks and regards,Water Dear Water , thanks for your kind e-mail pls be note that my boss and my collegue will come there to visit the fair and meet many and many our suppliers so they are not sure about the time that they can come to your b

38、ooth , maybe they will wait for you if you are busy Dear Water when you suppose the goods will be ready to be dispatched ? Thanks so much for your kind and precious collaboration BR tania Dear Tania,1)  For your reference, enclosed the map to our show room. Wish it could help to arrive the

39、re easily.2)  For the time to meet each other. Well noted it is tightened for you.  But  hope you would fix it if convenient to you.3)  For the goods status, it may complete during the Fair in Hong kong. But I will let you know the accurate time then.Thanks an

40、d regards,Water Dear Water , thanks very much for your kind information you are really very kind I'll give the map to my colleague and my boss hoping that you will have a good meeting dear Water when do you suppose that goods will be ready for shipment ? Pls advice I'd appreciate of you Than

41、ks again Tania催貨開始了，同時新的ENQUIRY也來咯。Dear Water, I'm here because we need to buy DVD/DivX players and I'd be very pleased to receive your best quotation + pictures + technical features Thanking you in advance BR Tania Dear Tania,Thanks very much for your new enquiry. We are glad to know you ha

42、ve plan to enlarge to DVD/ DivX line. As you know we have many models on this line. Do you have some target models in mind?  For now we have normal size DVD player, middle size and mini size DVD player. Which kind would you prefer? And could you kindly inform us your market and  

43、the quantity? More information is better for us to make the best offer for you. Thanks.Please clarify and waiting for your further information soon. Thanks and regards,Water下面客人確定了她想要的MODEL類型。Dear Water, I'm here to ask you if you kindly could show me normal size of Divx and the prices , with di

44、splay of course ! Awaiting for your kind reply BR tania 但是我們有系列MODEL，其實我是想知道客戶更多的信息以及對產品的要求，以方便更詳細的報價。同時也給一些必要的信息讓他知道我們專業(yè)。Dear Tania,The size for normal DVD player is: 430*38*260MM.  Could you inform us if you have some interested models in mind? I will quoted you accordingly. At current m

45、oment do you wish to import some normal size DVD also?Could you let me know some more comments about DVD-558A?客戶好幾天沒回關于這個MODEL的情況了。因為她比較敢興趣，之前在MSN里就已經談了好多了。所以來個“催”。Thanks and regards,Water Dear Water, thanks so much for your e-mial. I'd be very interested in knowing the price for a normal size o

46、f DiVx and receive the relative picture ! As the licence we have decided to ask for it only in case we need I mean only in the case the customs ask for it ! Pls quote to me another model of Divx with display and normal size Thanks Tania Dear Tania,How are you? I am trying to call you today, talking

47、about the order DVD-558A. But sorry, failed. And the Tel No. 0039。, seems it is a fax No. Could you let me know your telephone No? and your extension No. ?  Could you convey more information about the order? Thanks! Awaiting your reply soon.Thanks and regardsWater Dear Tania,Since you said

48、 you wish to change forwarder. Please final confirm your new forwarder's contact information.  Sorry don't worry I confirm the actual one , I forget that I put it on LC and I cannot changed it . PLS proceed with it For the license, OK, when you require for it, please let us know a

49、little early. We would arrange it well for you then. Sure I'll keep you posted in time Here I'd like to update the price for normal size DivX player for you.DivX Player, US$ 23.8 per set; Please select your interested items. We also wish to develop business in wide range.Pls be note that I&#

50、39;d like to have mini Divx 558A but pls accept one container 20FT ! Awaiting your further comments.Thanks and regards,Water Dear Water , thanks so much for your e-mail ! Pls see my comment here below  應該是上面的郵件的COMMENTS。BR Tania 下面開始談價格的問題了，MSN里的價格之爭。T：Hi, water, i just receive your emailW

51、: okT: pls what do you think for usd22.5, pls :) let me close this order:)W: we have calculated tightly, the best price we could do is usd22.8, as you require full functions as normal size dvd player T: it's a bit high. to be honest i;ve received an offer for 21.5, but i really i'd like to b

52、uy it from your company. because i have tested the sample dav 1616, and it's really good. so i trust your company. （ 糖衣炮彈來啦。）W: thanks for appreciation of our goodsT: and i donot like to risk to buy from another companyW: but for this matter, i maynot help (態(tài)度強硬，堅持，頂住。）T: i am sorry for that i t

53、hink i am effort to buy from another company :(    (咕噥玄虛來了。）W: the factory also in mailand china?T: believe me in Italy competition on divx is so hard, the price is so low on dvd.  and with your prrice i risk to be out of market price. pls think about it. as we place order 6/7 co

54、ntainers a year. (太少了吧，我在想。哈哈。才六七個，每個月還差不多，至少也一個季度七個嘛。） and i'd like to have just one supplier for home theater and dvd. and i'll be very pleased to buy these items from you. W: also trust me we also export some models to italy, but for mini size 558A , at that price for full functions is re

55、ally out of our control.  just now i consult my manager and explained him how large you are, but sorry the current price best we could do is usd22.8.  這次過招就這樣完咯。感覺BARGAIN好難，不過有意思啊。Dear Tania,Thanks for the information. Ok, we will contact the  forwarder you designated i

56、n L/C then,I am sorry to tell that now it is really hard for us to process 1*20FCL. The MOQ must 1*40FCL. As you know there is a season now. And many sizable orders rushing in our factory. Please help to increase the qantity to 1*40GP. The model would hit the market then. And it is easier for us to process.  Wish we could conclude the deal soon,Awaiting your further notice then. Thanks and regards,Water 價格沒搞掂，數量的問題又來咯。問題接二連三啊。Dear