Dear customer, 尊敬的客戶,

1、Dear customer, 尊敬的客戶，As a certification company for QM systems, we require information about your company so that we can create a quotation as well as schedule and prepare certification/surveillance audits. 作為質(zhì)量體系認(rèn)證公司，我們需要一些有關(guān)貴公司的信息，以便我們報(bào)價(jià)、為正審/監(jiān)督審核做計(jì)劃和準(zhǔn)備。Please help us to ensure a smooth certificati

2、on process by filling out the following questionnaire and attaching the information and documents requested.請(qǐng)幫助我們填好如下問卷調(diào)查，和附加的相應(yīng)信息，及文件上要求，以確認(rèn)一個(gè)順利的審核過程。1. General information (If You strive for a multi-site / corporate-scheme certification please provide details about the group (headquarters, total n

3、umber of employees.)綜合信息（如果您致力于一個(gè)多場(chǎng)所/聯(lián)合審核的認(rèn)證，請(qǐng)?zhí)峁┘瘓F(tuán)（總部）、雇員人數(shù)的相關(guān)細(xì)節(jié)）Company:公司Address:地址Postal code, city:郵編、城鎮(zhèn)Country:國(guó)家Contact person:聯(lián)系人 Position:職位Phone:電話 Cell phone:手機(jī)Fax:傳真 Email address:電子郵箱2. Certification requested認(rèn)證需求ISO/TS 16949:2002ISO 9001:2000RREG 70/156/EWGVDA 6.1VDA 6.2VDA 6.4 Other st

4、andards3. Do you require a group certification (corporate scheme)?您是否需要做集團(tuán)認(rèn)證（聯(lián)合審核）？yesnoPlease list your production and service locations below and complete attachment 1 for each location (continue on page 2).請(qǐng)?jiān)谙旅媪谐瞿纳a(chǎn)和服務(wù)場(chǎng)所，并對(duì)每個(gè)場(chǎng)所完成附件1（繼續(xù)第二頁）1. General information for the location 關(guān)于所在地的相關(guān)信息Company

5、:公司Address:地址Postal code, city:郵編，城市Country:國(guó)家Contact person:聯(lián)系人 Position:職位Phone:電話 Cell phone:手機(jī)Fax:傳真 Email address:電子郵箱2. Certification requested認(rèn)證要求ISO/TS 16949:2002ISO 9001:2000RREG 70/156/EWGVDA 6.1VDA 6.2VDA 6.4 Other standards3. Possible exclusions:可能存在的刪減“Product development” as per sectio

6、n 7.3 根據(jù)7.3部分中存在的產(chǎn)品開發(fā)Note: Product development is excluded if the company is not responsible for developing serial automobile parts delivered to the automotive industry, i.e., if the customer is responsible for product development. Design/construction of tools is not regarded as product development.

7、注解：如果公司不負(fù)責(zé)給汽車行業(yè)的系列汽車配件設(shè)計(jì)，產(chǎn)品設(shè)計(jì)可被刪減。比如：客戶負(fù)責(zé)設(shè)計(jì)開發(fā)。工裝設(shè)計(jì)不視為產(chǎn)品設(shè)計(jì)4. Information on number of employees at location / site 現(xiàn)場(chǎng)雇員信息Number of employees (including temporary employees)員工人數(shù)（包含臨時(shí)工）Of these employees, how many are temporary?員工人數(shù)中有多少臨時(shí)工？Of these employees, how many are in the following departments?有

8、多少人在以下部門？· Research/development:開發(fā)Number of shifts:班次· Production/service生產(chǎn)/服務(wù)5. Area of validity/scope of certification:認(rèn)證范圍Please specify the products/services in the requested certificate languages (at least in English, e.g. “Manufacturing of ”請(qǐng)用認(rèn)證要求的語言（至少為英語）闡述產(chǎn)品/服務(wù)，如“.的制造” Do you have

9、 remote locations / functions such as sales or development centres or external distribution centres?是否有支持性場(chǎng)所/如銷售或研發(fā)中心或外部發(fā)貨中心？Please list supporting and remote locations (including number of employees or percentage of employees assigned to facilities) and continue on page 2.請(qǐng)列出支持性場(chǎng)所（包含員工人數(shù)）Name / Add

10、ress of organizational unit名稱/地址Number of employees relevant to location雇員人數(shù)Country國(guó)家Function (e.g., customer service, calibration, contract review, development, storage/shipping)職能（如：客戶服務(wù)，校準(zhǔn)，合同評(píng)審，開發(fā)，倉(cāng)儲(chǔ)/發(fā)貨）職能只能從下列選擇FunctionFunctionManagement /Strategie (Strategic / policy planning)管理/戰(zhàn)略（戰(zhàn)略/方針策劃）Wart

11、ung/Instandhaltung (Maintenance)維護(hù)Entwicklung (design)設(shè)計(jì)Nacharbeit (Repair)修理Vertrieb (sales, distribution)銷售Prüfungen (Testing)測(cè)試Marketing (Marketing)市場(chǎng)Labor (Laboratory)實(shí)驗(yàn)室Vertragsprüfung (contract review)合同評(píng)審Kalibrierung (calibration)校準(zhǔn)Forschung (Research&Developement)研發(fā)Kennzeichnun

12、g (Labeling)標(biāo)簽Beschaffung(Purchasing, Procurement)采購(gòu)Informationstechnik (Information Technologies)信息技術(shù)Verpackung (Packaging)包裝Anlagenplanung (Facilities planning)設(shè)施策劃Lager (warehouse)倉(cāng)儲(chǔ)Anlagen (Facilities)設(shè)施Schulung (training)培訓(xùn)Technik (Engineering)工程Personal (Human Resource)人力資源Kundendienst (custom

13、er service, aftersales)客服，售后服務(wù)Logistic (Logistics)物流Technische Beratung (technical support)技術(shù)支持Lieferanten / Überwachung (supplier control / development)（供應(yīng)商控制/開發(fā)）Gewährleistung / Auswertung (warranty / evaluation)擔(dān)保/評(píng)價(jià)Ablaufsteuerung (sequencing)排序Instandhaltung / Kundendienst (servicing)

14、服務(wù)6. Automotive customer requirements and customer-specific requirements汽車顧客要求和特殊要求Customer顧客Supplier code供應(yīng)商代碼DUNScustomer-specific requirement顧客特殊要求BMW寶馬Chrysler克萊斯勒Daimler (Mercedes)戴姆勒Fiat菲亞特FORD Motor Company福特General Motors通用PSA標(biāo)致Renault雷諾Volkswagen大眾Please give us Information regarding the cu

15、rrent status of costumer complaints 請(qǐng)給出有關(guān)顧客投訴現(xiàn)有狀態(tài)的信息· GM: CSL-I, CSL-II oder New Business Hold, · FORD: Q-1-Revocation· CHRYSLER: “Needs Improvement”· VW: Business on Hold· FIAT CS1, CS2, CS3· OthersWhat?Who?7. Management system certificates already received:已有的管理體系認(rèn)證Ce

16、rtificate number認(rèn)證號(hào)碼Standard / regulation標(biāo)準(zhǔn)Certification company認(rèn)證公司Date of certification audit(dd/mm/yyyy)認(rèn)證日（日/月/年）Valid until(dd/mm/yyyy)有效期（日/月/年）8. Membership in sociations:協(xié)會(huì)成員Is the above named Company / Corporation member of an Association? (e.g. Automotive Association, Forging Association e

17、tc.)?公司是否屬于某協(xié)會(huì)成員？（如汽車協(xié)會(huì)，鍛造協(xié)會(huì)等）No 否Yes, where?是，哪里？9. Consulting services:咨詢服務(wù)In the past two years, have you obtained consulting services for System implementation and development?在過去的2年中，體系建立和實(shí)施是否使用了咨詢服務(wù)？No否If so, who rendered these services?若是，誰提供了服務(wù)？ We hereby confirm that all data provided in th

18、is document and its attachments is complete and correct:我們確認(rèn)在本文件中提供的和附件中提供的信息是完整和準(zhǔn)確的。Location/date地點(diǎn)/日期Name, function姓名/職務(wù)Signature*)簽字*) In the case of emails, the sender address is sufficient在郵件的情況下，發(fā)送者郵箱地址可替代簽字。To help us prepare for the audit you requested, please send us the following informati

19、on/documents (Datas related to the previous 12 month): 為了幫助我們準(zhǔn)備審核，請(qǐng)發(fā)送下列信息/資料（在過去12個(gè)月有關(guān)的信息）(according to ID in the following lists)a) For initial certifications/upgrades: 對(duì)初次認(rèn)證/復(fù)評(píng)QM manual (for each location to be audited, if necessary)質(zhì)量手冊(cè)（若必要，對(duì)每個(gè)將審的地點(diǎn)）Current organization chart (for each location, as applicable)現(xiàn)在的組織機(jī)構(gòu)圖（包括每個(gè)地點(diǎn)）Descriptions of company processes (process landscape)公司過程描述（過程圖）Trends shown by customer satisfacti