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1、GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 1D DI IMMC C GMSBuilt-In Quality制造制造質(zhì)質(zhì)量量不不斷斷改改進(jìn)進(jìn)員員工工參與參與標(biāo)標(biāo)準(zhǔn)化準(zhǔn)化縮縮短制造周期短制造周期制造制造質(zhì)質(zhì)量量GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 2D DI IMMC C GMSManufacturingProcess ValidationPro
2、ductQualityStandardsQualitySystemManagementIn-ProcessControl &VerificationQualityFeedback/Feed-forwardStandardizedWorkVisualManagementManagementby TAKT TimeWork-placeOrganizationAndonConceptProblemSolvingEarly Mfg. and DesignIntegration (DFM / DFA)ContinuousImprovementProcessLean Design of Facil
3、ities, Equipment,Tooling and LayoutBusiness PlanDeploymentTotal ProductiveMaintenanceControlledExternal TransportationScheduledShipping /ReceivingLevel VehicleOrder SchedulesSupplyChainManagementInternal Pull /DeliverySimpleProcessFlowSmall LotPackagingTemporaryMaterialStorage Fixed Period Ordering
4、System/ Order PartsHealth andSafety PriorityQualified PeopleTeam ConceptPeopleInvolvementOpenCommunicationProcessValuesVisionShop FloorManagementManufacturingProcess Validation制造工制造工藝認(rèn)證藝認(rèn)證In-ProcessControl &Verification工工藝藝控制控制與與確確認(rèn)認(rèn)QualitySystemManagement質(zhì)質(zhì)量體系管理量體系管理QualityFeedback/Feed-forward
5、質(zhì)質(zhì)量反量反饋饋/前前饋饋ProductQualityStandards產(chǎn)產(chǎn)品品質(zhì)質(zhì)量量標(biāo)標(biāo)準(zhǔn)準(zhǔn)Built-In Quality制造質(zhì)量制造質(zhì)量GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 3D DI IMMC C GMSBuilt-In-Quality制造制造質(zhì)質(zhì)量量uWhat Is Quality? 什什么么是是質(zhì)質(zhì)量?量?uGroup Discussion 小小組討論組討論GMS OrientationBuilt-in quality GMDAT/DIMC Confi
6、dentialVersion Date 2003.03.12Slide 4D DI IMMC C GMSDefinitions 定定義義Quality is what the customer perceives to be acceptable to achieve his/her enthusiasm質(zhì)質(zhì)量是客量是客戶(hù)戶(hù)感感覺(jué)覺(jué)能能夠夠接受接受并滿(mǎn)并滿(mǎn)足足其其熱熱忱的忱的東東西西GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 5D DI IMMC C GMSMad Cow
7、 瘋瘋牛牛(Diseased Meat 病牛肉病牛肉)Poor Quality Means Lost Sales質(zhì)質(zhì)量差意味著失去客量差意味著失去客戶(hù)戶(hù)Firestone燧石燧石(Unintended Accidents)意外意外事故事故uninstalled shift lock漏裝移位漏裝移位鎖鎖定定(Sudden Acceleration)突然加速突然加速GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 6D DI IMMC C GMS345212167133150147
8、1542322111762222042191922031751562512622671999200020012001 2Q2002 1QIndustryAverageDaewooHyundaiKiaPP100: Not Reported Due To Insufficient Sample 樣品不足不匯報(bào)樣品不足不匯報(bào)( ) J.D. Power IQS Trend By BrandGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 7D DI IMMC C GMS6476696
9、24.85056688073656.35466677871647.75361NCSIDaewooHyundaiKia NCSI By Makers - 2002 2002 NCSI CustomerExpectationsPerceivedQualityPerceivedValueCustomerLoyaltyCustomerRetentionCustomerComplaints客戶(hù)期望值感知質(zhì)量感知價(jià)值客戶(hù)埋怨客戶(hù)忠誠(chéng)客戶(hù)保持力GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide
10、 8D DI IMMC C GMSGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 9D DI IMMC C GMS : : 1122334455667788991010Voice of Customer 客客戶(hù)戶(hù)意意見(jiàn)見(jiàn)GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 10D DI IMMC C GMSVoice of Customer客客戶(hù)戶(hù)意意見(jiàn)見(jiàn) 1.
11、停車(chē)方便 (Convenience of parking)2. 外觀式樣 (Exterior styling)3. 內(nèi)部空間(Interior roominess)4. 節(jié)能 (Fuel economy)5. 安全(Safety)1.外觀式樣 (Exterior styling)2.內(nèi)部空間(Interior roominess)3. 噪音與靜音 (Noise and quietness)4. 節(jié)能 (Fuel economy)5. 空調(diào)性能 (Air conditioner performance)1.發(fā)動(dòng)機(jī)性能 (Engine Performance)2. 發(fā)動(dòng)機(jī)噪音(Engine Noi
12、se) 3.外觀式樣 (Exterior styling)4. 噪音與靜音 (Noise and quietness)5. 坐騎 (Ride)L61. 節(jié)能(Fuel economy)2. 噪音與靜音 (Noise and quietness)3. 內(nèi)部空間(Interior roominess)4. 坐騎(Ride)5.外觀式樣 (Exterior styling)1節(jié)能 (Fuel economy)2. 空調(diào) (Air conditioner)3. 噪音 (Noise)4. 發(fā)動(dòng)機(jī)噪音(Engine Noise)5. M/T轉(zhuǎn)換 (M/T Shift)1. 節(jié)能(Fuel economy)
13、2. OSRVM手工控制 (Manual OSRVM control)3. 發(fā)動(dòng)機(jī)噪音(Engine noise)4. 檢查發(fā)動(dòng)機(jī)點(diǎn)火 (Check Engine light)5. 法人形象 (Corporate Image) 1. 節(jié)能 (Fuel economy)2. 制動(dòng)性能 (Brake performance) 3. 喇叭性能 (Speaker performance)4. 內(nèi)飾品質(zhì) (Interior quality)5. 噴涂質(zhì)量差 (Poor paint quality)1. 3排坐椅相稱(chēng) (Seats comport : 3rd line)2. 節(jié)能 (Fuel econom
14、y)3. 發(fā)動(dòng)機(jī)啟動(dòng)(Poor engine start)4. 法人形象 (Corporate Image) 5. 級(jí)別 (Gradablity)GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 11D DI IMMC C GMSBuilt-in-Quality制造制造質(zhì)質(zhì)量量What is Built-In-Quality? 什什么么是制造是制造質(zhì)質(zhì)量?量? Group Discussion 小小組討論組討論GMS OrientationBuilt-in quality GM
15、DAT/DIMC ConfidentialVersion Date 2003.03.12Slide 12D DI IMMC C GMSWhat is Built-In Quality?什什么么是制造是制造質(zhì)質(zhì)量?量?Definition 定定義義Method by which quality is built into the manufacturing process, so that defects are prevented, detected, and countermeasures are implemented to prevent reoccurrence.指指質(zhì)質(zhì)量在生量在生產(chǎn)
16、過(guò)產(chǎn)過(guò)程中程中產(chǎn)產(chǎn)生,因此可以生,因此可以預(yù)預(yù)防、防、發(fā)現(xiàn)發(fā)現(xiàn)缺陷缺陷,以及采取措施防止以及采取措施防止缺陷缺陷再再發(fā)發(fā)生的方法。生的方法。Purpose 意意圖圖 Ensures defects are not passed to the customer.確保不確保不傳遞傳遞缺陷。缺陷。GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 13D DI IMMC C GMSDesigners設(shè)計(jì)師Suppliers 供應(yīng)商Production生產(chǎn)人員Dealers經(jīng)銷(xiāo)商Buye
17、rs采購(gòu)員Sales & Marketing銷(xiāo)售人員The Customer Chain. . . Company Perspective客客戶(hù)鏈戶(hù)鏈 公司公司遠(yuǎn)遠(yuǎn)景景Built-In-Quality制造質(zhì)量制造質(zhì)量GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 14D DI IMMC C GMSAssembly總裝Supplier供應(yīng)商Paint涂裝Body車(chē)身The Customer Chain. . . Production Perspective客戶(hù)鏈客戶(hù)鏈
18、公司遠(yuǎn)景公司遠(yuǎn)景Each Process Has at Least One “Customer” and One “Supplier”每個(gè)階段至少有一個(gè)客戶(hù)和一個(gè)供應(yīng)商每個(gè)階段至少有一個(gè)客戶(hù)和一個(gè)供應(yīng)商Built-In-Quality制造質(zhì)量制造質(zhì)量GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 15D DI IMMC C GMSDo not不要不要Accept接受接受Build制造制造Ship傳遞傳遞a Defect!缺陷缺陷Solve Problems Through T
19、eamwork!團(tuán)隊(duì)團(tuán)隊(duì)合作解合作解決問(wèn)題決問(wèn)題!Built-In-Quality Motto制造制造質(zhì)質(zhì)量口量口號(hào)號(hào)Satisfy Your Customer滿(mǎn)滿(mǎn)足足你你的客的客戶(hù)戶(hù)GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 16D DI IMMC C GMSQuality Through Teamwork Know Your Customer!What water leaks?I dont see any water leaks什么漏雨?我沒(méi)發(fā)現(xiàn)漏雨。This car
20、 wasnt made on my shiftThe problem is Press Shop. The flange is too long.問(wèn)題出自沖壓,邊緣過(guò)長(zhǎng)I wont run any trial until I have an assembly method from Industrial Engineering and the manpower.The problem is that the pieces are bad from the supplier. 問(wèn)題在于供應(yīng)商的材料不好。It is not from my area, maybe its the sealer這輛車(chē)
21、不是我輪班造的。在沒(méi)有工業(yè)工程裝配方法及人力的情況下,我不做任何試驗(yàn)。這不是我負(fù)責(zé)的地方,也許是粘膠負(fù)責(zé)Dont run away from the problem!不要逃避不要逃避問(wèn)題問(wèn)題!GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 17D DI IMMC C GMSLiving up to the Motto. . . 符合符合口號(hào)口號(hào). . . - What Is a Defect? 什什么么是缺陷?是缺陷?- Group Discussion 小小組討論組討論 D
22、efect 缺陷缺陷GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 18D DI IMMC C GMSA defect is a product that does not meet the established quality standard.缺陷是不合缺陷是不合已已定定標(biāo)標(biāo)準(zhǔn)的準(zhǔn)的產(chǎn)產(chǎn)品。品。Measurement of a quality characteristic質(zhì)質(zhì)量性能量性能測(cè)測(cè)量量Vehicle #車(chē)輛車(chē)輛 號(hào)號(hào)Upper Specification Li
23、mit規(guī)規(guī)格上限格上限Lower Specification Limit規(guī)規(guī)格下限格下限Quality Standard質(zhì)質(zhì)量量標(biāo)標(biāo)準(zhǔn)準(zhǔn)Defect 缺陷缺陷Defect 缺陷缺陷xxGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 19D DI IMMC C GMSWhy are defects undesirable?為什么缺陷不受歡迎?為什么缺陷不受歡迎?lDefects may also result in 缺陷還可能導(dǎo)致L High warranty costs 過(guò)高
24、保修成本L Lost customer sale 失去客戶(hù)Defects Require Correction = Correction is Waste 缺陷需要缺陷需要糾糾正正糾糾正就是浪正就是浪費(fèi)費(fèi)GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 20D DI IMMC C GMS QUALITY IS EVERYONES RESPONSIBILITY質(zhì)質(zhì)量是每量是每個(gè)個(gè)人的人的職責(zé)職責(zé) Design, Engineering, Production, Quality,
25、Support Departments and Suppliers. 設(shè)計(jì),工程,生產(chǎn),質(zhì)量,相關(guān)部門(mén)及供應(yīng)商O(píng)UR Best Resources:我們最好的資源: PEOPLE 員員工工OUR Goal :我們的目標(biāo): Everyone is a Quality Inspector 人人都是人人都是質(zhì)檢員質(zhì)檢員 Everyone is a Problem Solver 人人都是人人都是問(wèn)題問(wèn)題解解決決者者GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 21D DI IMMC
26、 C GMSWHO IS RESPONSIBLE FOR QUALITY? 誰(shuí)對(duì)質(zhì)量負(fù)責(zé)?誰(shuí)對(duì)質(zhì)量負(fù)責(zé)?GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 22D DI IMMC C GMSME!我!我!GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 23D DI IMMC C GMSHealth andSafety PriorityQualified Peop
27、leTeam ConceptPeopleInvolvementOpenCommunicationProcessControlledExternal TransportationManufacturingProcess ValidationIn-ProcessControl & VerificationQualitySystemManagementScheduledShipping /ReceivingLevel VehicleOrder SchedulesSupplyChainManagementValuesVision/MissionShop FloorManagementInter
28、nal Pull /DeliveryAndonConceptProblemSolvingSimpleProcessFlowProduct Quality StandardsStandardizedWorkSmall LotPackagingTemporaryMaterialStorageQualityFeedback/Feed-forwardVisualManagementManagementby TAKT TimeWork-placeOrganizationEarly Mfg. and DesignIntegration (DFM / DFA)ContinuousImprovementPro
29、cessLean Design of Facilities, Equipment,Tooling and LayoutBusiness PlanDeploymentTotal ProductiveMaintenance Fixed Period Ordering System/ Order PartsProductQualityStandards產(chǎn)品質(zhì)量標(biāo)準(zhǔn)產(chǎn)品質(zhì)量標(biāo)準(zhǔn)GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 24D DI IMMC C GMSReflect voice
30、 of the customer反映顧客的心聲反映顧客的心聲Simple, clear & support user簡(jiǎn)單、清晰,簡(jiǎn)單、清晰,有利操作者有利操作者Clearly Measurable at point of use在使用上可明確測(cè)量在使用上可明確測(cè)量In users Std. Work & posted visual在操作者的標(biāo)準(zhǔn)化在操作者的標(biāo)準(zhǔn)化工作或張貼出來(lái)工作或張貼出來(lái)Standards Must Support the Operator, too Not only the Engineer!標(biāo)準(zhǔn)不僅有益于設(shè)計(jì)者,標(biāo)準(zhǔn)不僅有益于設(shè)計(jì)者,也有益于操作工人也有益
31、于操作工人GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 25D DI IMMC C GMSNot tighter than those applied at the previous process 不要比前道工序的更嚴(yán)格不要比前道工序的更嚴(yán)格Final Inspection Standard:Gap +/- 1mmFINAL INSPECTIONBODY SHOPBody ShopStandard:Gap +/- 2mmGMS OrientationBuilt-in qu
32、ality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 26D DI IMMC C GMSUse master parts and boundary samples as required to make visual標(biāo)準(zhǔn)件與邊界樣件需要目視化標(biāo)準(zhǔn)件與邊界樣件需要目視化Boundary Samples should visually indicate OK Not OK condition to help operators make quick, good decisions邊界樣件應(yīng)該標(biāo)明好或不好,以便操作人員迅速且更好地下決定。
33、Visually “describing” the defect is Not a Boundary Sample! 目視化標(biāo)明缺陷不是邊界樣件!目視化標(biāo)明缺陷不是邊界樣件!Crater more than this size is not acceptable不接受焊口大于此尺寸Example of a Boundary Sample邊界樣品的范例邊界樣品的范例GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 27D DI IMMC C GMSI wouldnt buy th
34、is!Doesnt look good to me!My opinion isThis does not meet the standard.Talk in terms of The Standard, not opinions! 以標(biāo)準(zhǔn)為基點(diǎn),而非觀點(diǎn)!以標(biāo)準(zhǔn)為基點(diǎn),而非觀點(diǎn)!GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 28D DI IMMC C GMSManufacturingProcess ValidationQualitySystemManagementProdu
35、ct Quality StandardsQualityFeedback/Feed-forwardStandardizedWorkVisualManagementManagementby TAKT TimeWork-placeOrganizationAndonConceptProblemSolvingEarly Mfg. and DesignIntegration (DFM / DFA)ContinuousImprovementProcessLean Design of Facilities, Equipment,Tooling and LayoutBusiness PlanDeployment
36、Total ProductiveMaintenanceControlledExternal TransportationScheduledShipping /ReceivingLevel VehicleOrder SchedulesSupplyChainManagementInternal Pull /DeliverySimpleProcessFlowSmall LotPackagingTemporaryMaterialStorage Fixed Period Ordering System/ Order PartsHealth andSafety PriorityQualified Peop
37、leTeam ConceptPeopleInvolvementOpenCommunicationProcessValuesVision/MissionShop FloorManagementIn-ProcessControl&VerificationManufacturingProcess Validation制造工序認(rèn)證制造工序認(rèn)證GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 29D DI IMMC C GMSWhat is a process?什么是工序?什么是
38、工序?Inputs投入Outputs輸出A process is a set of inter-related resources and activities which transforms inputs into outputs.工序是集中相關(guān)的資源進(jìn)行一系列活動(dòng),把投入轉(zhuǎn)換成輸出!工序是集中相關(guān)的資源進(jìn)行一系列活動(dòng),把投入轉(zhuǎn)換成輸出!Environment環(huán)境Process 工序工序 Man MachinesMethod MaterialsGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.0
39、3.12Slide 30D DI IMMC C GMSWhere can Errors Occur?問(wèn)題會(huì)出在哪?Defects缺陷缺陷Materials:材料材料Parts out of standard 不符標(biāo)準(zhǔn)的零件Wrong parts錯(cuò)誤零件Poor design 設(shè)計(jì)不當(dāng) Method: 方法方法Poor std. Work 不好的標(biāo)準(zhǔn)工作Lack of Training 缺乏培訓(xùn) Machine/Process: 機(jī)器機(jī)器/工序工序No TPM 沒(méi)有TPMProcess not capable 工序不好Improper specification 規(guī)格不當(dāng) Man:人力人力Not
40、 follow std. Work 不遵循標(biāo)準(zhǔn)化工作Distractions, Forgetfulness 分心、遺忘Lack of Experience 缺乏經(jīng)驗(yàn)Errors Result InGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 31D DI IMMC C GMSValidate the manufacturing process prior to Start of Production! 在生產(chǎn)啟在生產(chǎn)啟動(dòng)前認(rèn)證制造工藝!動(dòng)前認(rèn)證制造工藝!Do not切勿切勿
41、Accept 接受接受Build 制造制造Ship 傳遞傳遞a Defect! 缺陷!缺陷!Living Up to the Motto達(dá)到口號(hào)達(dá)到口號(hào)“Eliminate the Need for Inspection on a Mass Basis by Building Quality into the Product in the First Place” - Dr. DemingPFMEAWorkstationReadiness工位準(zhǔn)備Process ControlPlan 工藝控制計(jì)劃Error-proofing Plan防錯(cuò)計(jì)劃GMS OrientationBuilt-in qu
42、ality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 32D DI IMMC C GMSError Proofing Hierarchy 防錯(cuò)層次Prevention 預(yù)防預(yù)防Detection 檢測(cè)檢測(cè)None無(wú)無(wú)Product / Process Design Change 產(chǎn)品/工藝設(shè)計(jì)改變 DFM/A & D/PFMEA Robust Designs & Capable Processes 機(jī)器設(shè)計(jì)及可行工藝 One-Way Assembly 同一裝配Process Controls 工藝控制Locating
43、 Pins & Stops 固定點(diǎn)及停點(diǎn)Sensors & Process Monitors 傳感器及工藝監(jiān)控Electro - Mechanical Devices 電子機(jī)械儀器Color Coding 顏色信號(hào)Visual Controls 直觀控制Andon Systems 暗燈系統(tǒng)Standardized Work 標(biāo)準(zhǔn)化工作Errors Cant Happen Small Improvement小改進(jìn)Significant Improvement 重大改進(jìn)Introduction to Error Proofing防錯(cuò)介紹GMS OrientationBuilt-in
44、 quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 33D DI IMMC C GMS0515100396OLHM510201501510124578101150515100396OLHM51020150151045781011512Original:Best:Visual Control Example0515100396OLHM51020150151012457810115Better:GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date
45、2003.03.12Slide 34D DI IMMC C GMSABExample: Vehicle Identification車(chē)輛認(rèn)證車(chē)輛認(rèn)證 (Mutilation Cover Color)(蓋板顏色毀損蓋板顏色毀損)Visual Control ExampleGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 35D DI IMMC C GMSVertical Plate垂直板Battery Post電池接頭Process Control ExampleGMS Orie
46、ntationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 36D DI IMMC C GMSXWork Piece 加工件Work Piece 加工件Fixture 夾具Fixture 夾具Process Control ExampleGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 37D DI IMMC C GMSProduct Design Example (Before)OLD
47、DESIGN老設(shè)計(jì)老設(shè)計(jì)Can be Installed Upside Down 可以反安裝 Application of Labels on Cassette Decks.門(mén)板標(biāo)簽GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 38D DI IMMC C GMSNEWDESIGN新設(shè)計(jì)新設(shè)計(jì)Application of Labels on Cassette Decks.門(mén)板標(biāo)簽Can Only Be Installed Correctly!Product Design Ex
48、ample (After)GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 39D DI IMMC C GMSLeft Hand Locator TabRight Hand Locator Tab Example - Product Error Proofing (One Way to Install Seat Belt)防錯(cuò)樣品防錯(cuò)樣品只有一種安全帶安裝方法只有一種安全帶安裝方法Product Design Example 產(chǎn)品設(shè)計(jì)范例GMS OrientationBuilt
49、-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 40D DI IMMC C GMSSimple Everyday Examples1) Error Prevention Automatic shut-off自動(dòng)斷電GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 41D DI IMMC C GMSError Proofing Exercise Think of an example at work
50、or at home where error proofing can prevent an undesirable thing from happening 想想工作或想想工作或生活中使用防錯(cuò)措施避免不好事情發(fā)生的例子生活中使用防錯(cuò)措施避免不好事情發(fā)生的例子 Discuss as a team and report Take 5 minutes 小組討論、匯報(bào)小組討論、匯報(bào)5分鐘分鐘GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 42D DI IMMC C GMSManuf
51、acturingProcess ValidationProductQualityStandardsQualitySystemManagementQualityFeedback/Feed-forwardStandardizedWorkVisualManagementManagementby TAKT TimeWork-placeOrganizationAndonConceptProblemSolvingEarly Mfg. and DesignIntegration (DFM / DFA)ContinuousImprovementProcessLean Design of Facilities,
52、 Equipment,Tooling and LayoutBusiness PlanDeploymentTotal ProductiveMaintenanceControlledExternal TransportationScheduledShipping /ReceivingLevel VehicleOrder SchedulesSupplyChainManagementInternal Pull /DeliverySimpleProcessFlowSmall LotPackagingTemporaryMaterialStorage Fixed Period Ordering System
53、/ Order PartsHealth andSafety PriorityQualified PeopleTeam ConceptPeopleInvolvementOpenCommunicationProcessValuesVision/MissionShop FloorManagementIn-ProcessControl & Verification工序控制與認(rèn)證工序控制與認(rèn)證Product Quality StandardsGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12
54、Slide 43D DI IMMC C GMS1. PreventionOutputs輸出Inputs投入NOK2. DetectionOKNext Process下道工序Feedback 反饋Do not不要不要Accept 接受接受Build 制造制造Ship 傳遞傳遞a Defect! 缺陷!缺陷!Living Up to the Motto符合標(biāo)準(zhǔn)符合標(biāo)準(zhǔn)3. Containment包容包容GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 44D DI IMMC C G
55、MS1) StandardizedWork 標(biāo)準(zhǔn)化工作標(biāo)準(zhǔn)化工作Follow and Continuously Improve Standardized Work!遵守及不斷遵守及不斷改進(jìn)標(biāo)準(zhǔn)化工作!改進(jìn)標(biāo)準(zhǔn)化工作!In-Process Control & VerificationPreventionVehicle ManifestManual 2-DoorSunroofGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 45D DI IMMC C GMS2) Focus
56、 on Operation 集中精力生產(chǎn)集中精力生產(chǎn)Keep Your Concentration & Respect Standardized Work of Others!注意及尊重他人的注意及尊重他人的標(biāo)準(zhǔn)化工作標(biāo)準(zhǔn)化工作In-Process Control & VerificationPreventionGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 46D DI IMMC C GMS3) Error Proofing Prevention &
57、 Operator Aids 防錯(cuò)預(yù)防與操作者支持防錯(cuò)預(yù)防與操作者支持The Best Process is One That Cannot Fail!最好工序就是不會(huì)失敗的!最好工序就是不會(huì)失敗的!In-Process Control & VerificationPreventionDAEWOOGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 47D DI IMMC C GMS4) Regular Checks of Systems & Processes定時(shí)
58、檢查系統(tǒng)與工藝定時(shí)檢查系統(tǒng)與工藝Std. WorkChecks!檢查標(biāo)準(zhǔn)化工作檢查標(biāo)準(zhǔn)化工作In-Process Control & VerificationPreventionCHECKCHECK?CHECKProcess Control Checks!檢查工序控制!檢查工序控制!TPM Checks!檢查檢查T(mén)PMSafety/5SChecks!檢查安全檢查安全/5SGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 48D DI IMMC C GMSSelf-Che
59、cks自檢自檢Include Quality Checksin Standardized Work!把質(zhì)檢作為標(biāo)準(zhǔn)化工作把質(zhì)檢作為標(biāo)準(zhǔn)化工作的一部分的一部分DetectionCheck Methods:POINTTOUCHLISTENCOUNTGMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 49D DI IMMC C GMS2) Error ProofingDetection 檢測(cè)防錯(cuò)檢測(cè)防錯(cuò)Use Visual and Audio Signals!使用視覺(jué)、使用視覺(jué)、聽(tīng)覺(jué)信
60、號(hào)!聽(tīng)覺(jué)信號(hào)!DetectionStop the Line, or停線或停線或Use Alarms, or使用警報(bào)或使用警報(bào)或Combination of Both, depending on Criticality 根據(jù)根據(jù)危險(xiǎn)程度兼用兩種危險(xiǎn)程度兼用兩種方法方法GMS OrientationBuilt-in quality GMDAT/DIMC ConfidentialVersion Date 2003.03.12Slide 50D DI IMMC C GMS3) In-ProcessVerification 工序認(rèn)證工序認(rèn)證Inspectors are not there as a policeman, theysupport production byconfirming the process!檢察員不充當(dāng)警察角色,檢察員不
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