商貿(mào)英語(yǔ)：銷(xiāo)售人員常用電話(huà)英語(yǔ)用語(yǔ)-商貿(mào)英語(yǔ)

1、商貿(mào)英語(yǔ)：銷(xiāo)售人員常用電話(huà)英語(yǔ)用語(yǔ)-商貿(mào)英語(yǔ)                銷(xiāo)售人員常用電話(huà)英語(yǔ)用語(yǔ)    Using the Telephone        Making telephone calls is an important part a secretary''s work. When Mr She

2、lli wants to speak to someone on the telephone, Maria gets the call for him. Today Mr Shelli wants to talk to. Mr Kola of the National Bank. Here he is asking Maria to get the call for him.        MR SHELLI: I''d like to speak to Mr Kola of the National Ban

3、k, would you get him on the phone,please?        MARIA: Certainly, I''ll do it at once, Mr Shelli. (TO HERSELF) Now what''s Mr Kola''s number? Ah,here it is . five, three, zero,double six. (LIFTS PHONE)      

4、60; ROSE: Switchboard, can I help you?        MARIA: Good morning, Rose. Maria here.Could I have an outside line,please?        Good morning, Rose. Maria here.Could I have an outside line,please?    ROSE: Oh, h

5、ello, Maria. Hold the line a moment.        (DIALLING)There you are, you''ve an outside line now, you can hear the dialling tone.        MARIA: Thank you. (TO HERSELF) Five, three, zero, six, six.    &#

6、160;   (RINGING)        Thank you. (TO HERSELF) Five, three, zero, six, six.        (RINGING)        2ND OPERATOR: National Bank.Good morning,can I help you?    

7、0;   MARIA: Good morning, would you put me through to Mr Kola please?        Good morning, would you put me through to Mr Kola please?        2ND OPERATOR: MR Kola? Certainly. Who''s calling him?   

8、;     MARIA:Mr Shelli of Modern Office Limited would like to speak to him.        2ND OPERATOR: Thank you. Hold the line, please.        (PHONE)        MR KOLA: Kola speaking.

9、        2ND OPERATOR: Good morning, Mr Kola. I have a call for you from Mr Shelli of Modern Office Limited.        MR KOLA: Thank you, Operator, put him through, please.        MARIA: Mr Kola?

10、60;       Mr Kola?        MR KOLA: Kola speaking.        MARIA:Oh, good morning, Mr Kola. Mr Shelli is calling you. Would you hold the line a moment please. I''ll hand you over. Mr Shelli?

11、0;   MR SHELLI: Yes?        MARIA: Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?        Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?  &#

12、160;     MR SHELLI:Thank you Maria. Hello, is that Mr Kola?        MR KOLA: Good morning, Mr Shelli.        MR SHELLI: Ah, good morning, Mr Kola, how are you?        Ah, good

13、morning, Mr Kola, how are you?        MR KOLA: Fine, thanks, and you?        MR SHELLI: Very well, thank you.        Very well, thank you.        MR KOLA: I'

14、;'m glad to hear it. Well, what can I do for you, Mr Shelli?        MR SHELLI: Well, I''m going to Europe next week and I''d like some travellers cheques. 7,000 dollars say        Well, I''m going to Eu

15、rope next week and I''d like some travellers cheques. 7,000 dollars say        MR KOLA: 7,000 dollars. Yes certainly I can fix that for you. So you''re going to Europe, are you?        注釋?zhuān)?#160;   &#

16、160;   switchboard 交換機(jī)、總機(jī)        an outside line 外線(xiàn)        dialling tone 電話(huà)的撥號(hào)音        travellers''cheques 旅行支票        to fix 辦理、解決        to book a call 預(yù)約電話(huà)        international operator 國(guó)際電話(huà)話(huà)務(wù)員        a personal call 受話(huà)人直接通話(huà)的電話(huà)    &