質(zhì)量問題匯總

1、We Engage in Lift component Manufacture質(zhì)量部三月份工作報(bào)告We Engage in Lift component Manufacture3月份完成的主要工作 重大投訴的解決進(jìn)度需要討論的問題4月份重要工作計(jì)劃內(nèi) 容We Engage in Lift component Manufacture為配合通力組裝線COP組裝一次性完成，召集東風(fēng)、金通達(dá)討論了COP線纜的包裝問題，要求按制令號(hào)包裝，并粘貼條碼交貨，己從4月1日開始實(shí)施；對(duì)迅達(dá)新版質(zhì)量協(xié)議組織公司主管以上人員及關(guān)鍵供應(yīng)商進(jìn)行了學(xué)習(xí)與宣貫，主要思想為四個(gè)指標(biāo)、三段升級(jí)程序；召集策略采購及計(jì)劃物流部共同

2、檢討了外協(xié)加工流程；完成了迅達(dá)關(guān)于S3600 PRR2及S7000項(xiàng)目的審核；與通力回顧了PC Roadmap 及KSE Audit 的整改進(jìn)度；3月份完成的主要工作We Engage in Lift component Manufacture迅達(dá)迅達(dá)S3600 PRR2審核審核Specification改進(jìn)方案改進(jìn)方案責(zé)任部門責(zé)任部門責(zé)任人責(zé)任人狀態(tài)狀態(tài)Some components did not upgraded according to CP208 e.g. allbolt length on button board did not changed to 18mm一些部件沒有升級(jí)，根

3、據(jù)cp208如壓釘長度沒有改為18mm技術(shù)丁冬梅openSome KA were not be phashed in. Need WELM 100% check the KA implement status.部分KA沒有實(shí)施，需要威爾曼100%檢查KA執(zhí)行狀態(tài)技術(shù)丁冬梅openSupplier configuration is manual handle. Its a risk for WELM only have one experienced person for CMG/S3300/S3600 configuration. During Peak time, it may cause

4、OTD issue.供應(yīng)商配置為手動(dòng)操作。這是一個(gè)風(fēng)險(xiǎn)，CMG / s3300 / s3600配置只有一個(gè)有經(jīng)驗(yàn)的人。在高峰時(shí)間，它可能會(huì)導(dǎo)致OTD問題。技術(shù)顧群openKA has been implemented, No standard procedure to track and record change process (Inform: CP208 not fully implemented except CANCP PCBA)KA已經(jīng)實(shí)施，沒有標(biāo)準(zhǔn)的程序來跟蹤和記錄的變更流程（通知：cp208沒有完全實(shí)施，除了cancp PCBA）技術(shù)顧群openRisk mitigation

5、plan for tooling, test bench,spare parts for key machine not ready,especailly for manual testing facility.工具，測(cè)試臺(tái)需要風(fēng)險(xiǎn)緩解計(jì)劃，對(duì)關(guān)鍵設(shè)備未準(zhǔn)備好備件，特別是手動(dòng)測(cè)試設(shè)備。工藝周文open1.Auto test bench needed to be improved to check 3600 COP/LOP自動(dòng)檢測(cè)設(shè)備需要增加程序以便測(cè)試3600產(chǎn)品2.Auto test bench works basically not reliable during audit. LOC k

6、eep optimizing it. 自動(dòng)測(cè)試設(shè)備的工作基本上不可靠。LOC在保持優(yōu)化。LOCButton pressure test machine needed to be calibrated regularly.按鈕測(cè)試設(shè)備需要改進(jìn)工藝周文openWLEM do not have maintenance documents and ability to maintenance the Auto test bench.Critical device or gauge, fixtures need backup. Wlem沒有維護(hù)文件和維護(hù)自動(dòng)測(cè)試臺(tái)的能力。關(guān)鍵設(shè)備，儀表及設(shè)備等需要備份。

7、工藝周文openIQC plan and WI should cover part key characters (e g . Button spring, and so on rubber part)Detail defective information should be recorded in standard format來料檢驗(yàn)和檢驗(yàn)指導(dǎo)書應(yīng)覆蓋部分關(guān)鍵特性（如：按鈕彈簧，及橡膠部件）詳細(xì)的不良的信息應(yīng)該被記錄在標(biāo)準(zhǔn)格式中來料檢驗(yàn)荀通圣closeSupplier quality management is weak, need more resource for the secti

8、on.供應(yīng)商質(zhì)量管理薄弱，需要更多的資源。質(zhì)量部曹剛張明open3M 94Primer has hazarous material emission, but no proper for operator protation 3M 底涂劑有危險(xiǎn)物質(zhì)，但對(duì)操作人員沒有適當(dāng)?shù)姆雷o(hù)制造部工藝部周經(jīng)芳周文closeControl plan needed to be updated ( COP frame assembly, button assembly). 質(zhì)量控制計(jì)劃需要更新已經(jīng)完成質(zhì)量部任建closeRe-review the FAI item, and built the new format

9、 to record the real measure value.重新審查制程首件項(xiàng)目，并建立新的格式來記錄實(shí)際測(cè)量值。質(zhì)量部任建closeBuffer and O ring of IPX3 button 緩沖件及按鈕部件沒有辦法進(jìn)行可追溯管理需要和ERP確認(rèn)質(zhì)量部任建徐曉軍openWe Engage in Lift component Manufacture通力通力KSE AuditDescription of findingsRoot CauseCorrective ActionOwner The procedure is in place for NC material handlin

10、g, but for NC material at in-coming inspection, the record is not fully progress in welm, the final disposal is not recorded.Add the detail discription into procedure that IQC record the reject report,IQC group leader comfirm the reject reason,SQE decide what to do,QA mamager comfirm the decisionXun

11、 tong shengThe IPC-7711/ipc-7721 is not known by supplier currently, it should be followed as inner training course 1stSent one rework enginner to 3rd party consultant for training and get the IPC certificationYan jiaweiThe same finding / comment as item 6.0.3.3Sent one rework enginner to 3rd party

12、consultant for training and get the IPC certificationYan jiaweiFor Electrical component inspection station, its not fully done GND and 5S is no well controlAll EPA area done GND and 5s controlYan jiaweiNot well done FIFO even though procedure is in place, sometime the warehouse keeper is only to che

13、ck the date of wlems IQC receiving date instead of the original suppliers manufacturing date codeThere is no clear requirements in material handling protective file to do FIFO according to the suppliers manufacturing date.Material handling protective file requires to do FIFO according to the supplie

14、rs manufacturing date. At present this file has revised. And add the suppliers manufacturing date on IQC code. Warehouse keeper releases material must according to the suppliers manufacturing date to do FIFO. Quality engineer checks FIFO of the warehouse regularly and issues inspection report.Zhang

15、huaipingWithout one label stick on the can to record the opening time, warming time, expiring dateNot defind the control label for solder pastePls reference CAR#20130310001Yan jiaweiThough the maintainance procedure is in place, theres no record of inpsection resultsNot defined the maintenance recor

16、dWe define procedures for all the maintenance records and formsYan jiaweiNot defined the washing frequencyNot defined the WI1.Define and release the WI for stencil washing.2.Release checklist and record table.Yan jiawei No FAI (Fist Article Inspection) reportNot defined the WI1.Define and release th

17、e WI for SMT FAI.2.Release checklist and record tableYan jiaweiWithout FAI report or any other record for first soldered PCBA inspectionNot defined the FAI reportPls reference CAR#20130305001Yan jiaweiWithout clear are identification for material to be tested or tested, okay and NCWe use status card

18、 to identify the product statusYan jiaweiTake one case for one equipment(No:02-03-005), the actual maintainance record is not consistence followed the maintain schedule.Device manager written errors in the maintenance recordsTo check the consistency in equipment serial number and the name between th

19、e equipment account and maintenance recordsZhou wenFor bare PCB in-coming inspection1.Theres HIC packed in vacum package but without desiccant used.2.The inspection station is without proper assisstant fixture, e.g. Magnifier1.Because it is vacum package,so we no request using desiccant.2.We havent

20、defined inspect with Magnifier.1.Request our supplier to add the desiccant during packaging.2.Revising the IIP,request using Magnifier to check the appearance of Electronic component.Zhang feng Xun tong shengMaterial traceability is implemented in COP/LOP assy, it hasnt been implemented in all proce

21、ss, including PCBA, but anyhow, welm is studying to run program for this traceability system and would to share the progress at Q4 SGMCurrent Material Traceability cant meet customs demandWe consider evaluating Shop Floor Control System at June,this system contains material traceability system that

22、can use at Electronics Manufacturing Guo yiAQL is not well defined in procedure, some componet AQL is 0.1.When define the AQL,we think that more stricter is the better.Revising the IIP,we are planning to define the AQL 0.65.zhang fengIts limited understanding of PFMEA, sample one PFMEA report, 1.The

23、rere all actions taken for whatever RPN score is2.No re-caculated RPN score after the actions implementationThe definition of standardized format, to improve according to the standard formatRen jianWithout access control currentlySome equipment such as Mounter unable to achieve different levels Acco

24、unt ManagementBy consult with supplier,our Mounter dont have this function now,we consider defining and implementing different levels Management at system Yan jiaweiThe set up document or program has not done by each PCBAThe reflow profile for new Ver. PCBA is defined and put into practiceYan jiawei

25、For ESD coat thats not done regular clean, some operators coat is very dirtywelm had contacted one professional 3rd party ESD coat cleaningYan jiaweiNo clear material expiring date control criteria Omit this request when revise the IIP.Add the expiring date to bare PCB IIP. We are plannin to define

26、1year.zhang fengWe Engage in Lift component Manufacture5M檢查檢查序號(hào)不合格崗位不合格現(xiàn)象描述糾正措施糾正人員日期是否結(jié)案1按鈕車間通力按鈕組裝PCBA人員未佩戴靜電手環(huán)作業(yè).此工作站一直沒有明確規(guī)定需佩戴靜電手環(huán)，針對(duì)質(zhì)量工程師提出要帶手環(huán)，后續(xù)會(huì)嚴(yán)格按要求執(zhí)行馬珍秀2013.3.18結(jié)案2碰釘工站碰釘工站游標(biāo)卡尺已經(jīng)效驗(yàn)期限過期,但仍然在使用,校驗(yàn)最后期限為2013.3.13車間已將游標(biāo)卡尺送交去校對(duì)陳戎鶯 花蕓2013.3.18結(jié)案3通力LOP組裝線相關(guān)物料隨便擺放,沒有合格及不合格標(biāo)識(shí).此現(xiàn)象現(xiàn)車間都存在，我們分步驟實(shí)施：1，先補(bǔ)

27、全標(biāo)識(shí) 2，按標(biāo)識(shí)實(shí)施物料與標(biāo)識(shí)對(duì)應(yīng)胡曉蘭 陳戎鶯 馬珍秀 曹兆梅3.19-3.30待處理4日立組裝車間日立雙窗LOP在生產(chǎn)過程中無作業(yè)SOP，但作業(yè)人員仍在生產(chǎn)沒有提出需求。車間現(xiàn)場(chǎng)有操作指導(dǎo)書，生產(chǎn)人員也對(duì)工程師進(jìn)行告知結(jié)案5嘉捷組裝車間嘉捷LOP面板碰完釘產(chǎn)品亂擺放,有導(dǎo)致碰釘歪斜品質(zhì)隱患.已通知作業(yè)人員進(jìn)行整改，因面板上的碰釘長短不一，擺放時(shí)很難整齊的擺放，后續(xù)找工藝部做周轉(zhuǎn)面板箱 陳戎鶯 2013.3.19結(jié)案6CMG粘膠線1. COP粘膠操作人員無按照規(guī)定操作天開系統(tǒng)，無按照操作指導(dǎo)書操作，無打開電腦 2. LOP粘膠沒有在指定工位操作，沒有按照電腦系統(tǒng)操作1.再次規(guī)定員工按照標(biāo)準(zhǔn)

28、要求進(jìn)行操作2.在巡視過程中如發(fā)現(xiàn)問題，待崗進(jìn)行培訓(xùn)張國娟2013.03.20是7CMG粘膠線COP粘膠線電腦壞，無法工作已經(jīng)修理OK朱海峰2013.03.18是8CMG粘膠線1.粘貼玻璃無裝配夾具 2.隱式操縱盒等產(chǎn)品無裝配指導(dǎo)書工藝部已經(jīng)在制作中周文2013.03.25是9CMG粘膠線COP粘膠生產(chǎn)現(xiàn)場(chǎng)有不合格品混放1.已將不合格品進(jìn)行區(qū)分，放置在不合格區(qū)域 2.已通知質(zhì)量部進(jìn)行處理張國娟2013.03.20是10CMG倉庫電子產(chǎn)品周轉(zhuǎn)包裝不合符要求，一袋有裝幾百片PCBA現(xiàn)象1.車間已經(jīng)針對(duì)CMG顯示器的緊急運(yùn)轉(zhuǎn)購置了防靜電隔板，并進(jìn)行了試用；2.嚴(yán)經(jīng)理曾經(jīng)嘗試針對(duì)按鈕板的包裝，添置紙質(zhì)

29、的隔板，但是考慮到防靜電要求，暫時(shí)否定了紙質(zhì)的計(jì)劃；3.目前車間正在咨詢供應(yīng)商，尋找新的防靜電、并且不占用太大存儲(chǔ)空間的包裝方式。 4.單獨(dú)發(fā)貨給LOC的印板包裝工序轉(zhuǎn)到電子加工中心包裝好入庫張懷萍 嚴(yán)佳偉下批訂單開始，2013.04.01是11CMG倉庫1.倉庫玻璃貨架物料混放 2.有用紅色不合格品箱存放產(chǎn)品現(xiàn)象張懷萍2013.03.20是12CMG包裝線1.直接發(fā)貨的產(chǎn)品包裝無操作指導(dǎo)書工藝部已制作周文2013.03.25是13CMG粘膠線生產(chǎn)前沒有對(duì)溫濕度進(jìn)行確認(rèn)記錄1.每天上班前進(jìn)行記錄確認(rèn)2.如溫濕度達(dá)不到要求，則開空調(diào)張國娟2013.03.20是We Engage in Lift

30、component Manufacture5M檢查（續(xù)表）檢查（續(xù)表）序號(hào)不合格崗位不合格現(xiàn)象描述糾正措施糾正人員日期是否結(jié)案14CMG粘膠線COP及LOP粘膠生產(chǎn)線不夠，無法滿足生產(chǎn)需求，備用生產(chǎn)線無電腦及作業(yè)指導(dǎo)書周文備用生產(chǎn)線添加了作業(yè)指導(dǎo)書15電子加工中心烙鐵普遍存在漏電現(xiàn)象，最高烙鐵頭對(duì)地有AC 110V電壓，雖然目前沒有發(fā)現(xiàn)因烙鐵漏電而引起的質(zhì)量問題，但如此高的電壓必然會(huì)對(duì)元器件存在傷害的隱患1.該現(xiàn)象在本月初我車間工程師周冬就已經(jīng)發(fā)現(xiàn)，并且與嚴(yán)經(jīng)理做過溝通；烙鐵漏電的原因初步分析為烙鐵芯的質(zhì)量不佳；烙鐵漏電的改進(jìn)，已經(jīng)被列為車間3月下半月的改進(jìn)計(jì)劃；嚴(yán)佳偉16電子加工中心CMG

31、PCBA測(cè)試人員的細(xì)心程度需加強(qiáng)。（為何還有不少不良流入裝配）嚴(yán)佳偉17電子加工中心有部分操作人員有將PCBA同疊的現(xiàn)象（易損件）。嚴(yán)佳偉18電子加工中心SMT手加散料需制定流程和規(guī)范(目前已有初步的規(guī)范）。嚴(yán)佳偉19鈑金加工中心 刨槽 日立全高COP工藝流轉(zhuǎn)卡不全20鈑金加工中心500P裝配CMG3783背板BOM不準(zhǔn)確，拉母配置和3744背板相同，但實(shí)際有些用不到21廳門裝配包裝箱包角翹起，劃傷兩人22日立裝配OPS半高COP裝配無作業(yè)指導(dǎo)書23500P裝配送繩開關(guān)裝配無作業(yè)指導(dǎo)書24500P裝配稱重裝置裝配無作業(yè)指導(dǎo)書25500P裝配送繩開關(guān)裝配無作業(yè)指導(dǎo)書26500P裝配CMG背板鉚接

32、無作業(yè)指導(dǎo)書27鉚接大OKR盒體無鉚接作業(yè)指導(dǎo)書We Engage in Lift component ManufactureCMG LOP程序燒錄現(xiàn)場(chǎng)處理計(jì)劃表序號(hào)城市梯數(shù)時(shí)間4月5月6月15周16周17周18周19周20周21周22周23周24周25周26周27周1廣州分公司（增城、東莞、廣州）542南京分公司（南京、鹽城）703浙江上海分公司（寧波、上海）304山東分公司205注： 計(jì)劃時(shí)間 完成時(shí)間重大投訴的解決進(jìn)度We Engage in Lift component Manufacture日立COP脫膠現(xiàn)場(chǎng)處理計(jì)劃表序號(hào)工程名稱COP臺(tái)數(shù)城市時(shí)間二月三月四月6周7周8周9周10周11周12周13周14周15周16周17周18周1華潤（上海）房地產(chǎn)開發(fā)有限公司30臺(tái)上海嘉定2上海安昌實(shí)業(yè)有限公司11臺(tái)（主付22臺(tái)）上海浦東新區(qū)3杭州千島湖綠城投資置業(yè)有限公司12臺(tái)浙江杭州4杭州萬科容大房地產(chǎn)有限公司7臺(tái)浙江富陽5龍游縣供電局2臺(tái)浙江龍游6福州萬達(dá)廣場(chǎng)投資有限公司23臺(tái)福建福州注： 計(jì)劃時(shí)間 完成時(shí)間We Engage in Lift component Manufacture投訴號(hào) ： CSE13021658