屈臣氏庫(kù)存管理培訓(xùn)1ppt課件

1、1Eastern ChinaRetail Academy Management ProgrammeThe Stock Management Cycle 零售學(xué)院管理工程庫(kù)存管理 2Eastern ChinaTodays Agenda Understand the significance of stock management 了解庫(kù)存管理的意義了解庫(kù)存管理的意義 identify the key stages 指出關(guān)鍵步驟指出關(guān)鍵步驟 How to do in the individual stages 每一階段的關(guān)鍵原那么每一階段的關(guān)鍵原那么 the change in last 6 mo

2、nths 過去過去6個(gè)月的變化個(gè)月的變化 Q&A 答疑答疑3Eastern China為什么庫(kù)存管理很重要？為什么庫(kù)存管理很重要？4Eastern China好的庫(kù)存管理對(duì)我們意味著什么？好的庫(kù)存管理對(duì)我們意味著什么？ 毛利毛利Other income現(xiàn)金收益現(xiàn)金收益現(xiàn)金收益= 占用現(xiàn)金-投入現(xiàn)金* 投資收益率 = 銷售*帳期- 平均庫(kù)存*收益率 = 銷售*帳期-周轉(zhuǎn)次數(shù)* 收益率5Eastern China2019 Stock Value Per Store76 stores107 stores107 stores129 stores6Eastern ChinaStock Weeks Cov

3、er Trend 7Eastern China關(guān)關(guān) 鍵鍵 步步 驟驟8Eastern ChinaThe Stock Management CycleManual order Database AccuracyPlanogramsKVSIM System Set-upReceiving & ClaimsMerchandisingStock Room ManagementExpiry Date CheckingReturns to Warehouse / SupplierPromotion ManagementMarkdownsStock Adjustments數(shù)據(jù)庫(kù)的準(zhǔn)確性數(shù)據(jù)庫(kù)的準(zhǔn)確性Repo

4、rts Management報(bào)表管理報(bào)表管理庫(kù)存調(diào)整庫(kù)存調(diào)整降價(jià)降價(jià)促銷管理促銷管理前往給倉(cāng)庫(kù)前往給倉(cāng)庫(kù)/供應(yīng)商供應(yīng)商商品的有效期檢查商品的有效期檢查商品陳列和銷售商品陳列和銷售庫(kù)房管理庫(kù)房管理收貨及索賠收貨及索賠訂貨訂貨陳列圖陳列圖建立建立KVSIM系統(tǒng)系統(tǒng)9Eastern ChinaWould you risk building here?他會(huì)冒險(xiǎn)在這里建房子嗎？他會(huì)冒險(xiǎn)在這里建房子嗎？Physical StockSystem Stock系統(tǒng)庫(kù)存系統(tǒng)庫(kù)存真實(shí)庫(kù)存真實(shí)庫(kù)存In an ideal world 10Eastern ChinaThe Stock Management Cycle庫(kù)存

5、管理庫(kù)存管理Region SOH SKU Qty. Variance = 0 SKU Qty. SOH accuracyas of STK day % North is 199 times stocktake and Grand Total 883,473 666,860 75.48%East is 198 times stocktake and Grand Total 842,863 628,185 74.53%South is 223 times stocktake and Grand Total 1,113,223 836,473 75.14%National is 700 times

6、stocktake and GRAND TOTAL 3,170,129 2,392,701 75.48%數(shù)據(jù)的準(zhǔn)確性數(shù)據(jù)的準(zhǔn)確性數(shù)據(jù)截至7月11Eastern China庫(kù)存調(diào)整庫(kù)存調(diào)整店鋪在何種情況下發(fā)現(xiàn)庫(kù)存有能夠不準(zhǔn)？店鋪在何種情況下發(fā)現(xiàn)庫(kù)存有能夠不準(zhǔn)？負(fù)庫(kù)存報(bào)表？負(fù)庫(kù)存報(bào)表？零庫(kù)存報(bào)表？零庫(kù)存報(bào)表？收貨收貨/退貨差別退貨差別缺貨檢查缺貨檢查 循環(huán)清點(diǎn)循環(huán)清點(diǎn)用何種代碼調(diào)整用何種代碼調(diào)整16+/17- 缺貨檢查缺貨檢查11+/15- 日常清點(diǎn)日常清點(diǎn)18+/19- 收貨差別目前曾經(jīng)不要求店鋪?zhàn)鍪肇洸顒e目前曾經(jīng)不要求店鋪?zhàn)?5+/36- 退貨差別退貨差別12Eastern ChinaThe

7、Stock Management CycleDatabase AccuracyPlanogramsKVSIM System Set-upStock Adjustments數(shù)據(jù)庫(kù)的準(zhǔn)確性數(shù)據(jù)庫(kù)的準(zhǔn)確性庫(kù)存調(diào)整庫(kù)存調(diào)整陳列圖陳列圖建立建立KVSIM系統(tǒng)系統(tǒng)13Eastern ChinaRight POGPlanogram of one meter 1米陳列圖米陳列圖 陳列圖的目的是陳列圖的目的是- 我們?cè)鯓颖ＷC陳列圖的一致我們?cè)鯓颖ＷC陳列圖的一致14Eastern ChinaThe Stock Management CycleOrder Database AccuracyPlanogramsKVS

8、IM System Set-upStock Adjustments數(shù)據(jù)庫(kù)的準(zhǔn)確性數(shù)據(jù)庫(kù)的準(zhǔn)確性庫(kù)存調(diào)整庫(kù)存調(diào)整訂貨訂貨陳列圖陳列圖建立建立KVSIM系統(tǒng)系統(tǒng)A A：自動(dòng)補(bǔ)貨：自動(dòng)補(bǔ)貨B B：店鋪?zhàn)孕杏嗀浀呢浧罚旱赇佔(zhàn)孕杏嗀浀呢浧?5Eastern ChinaA ：自動(dòng)補(bǔ)貨貨品：自動(dòng)補(bǔ)貨貨品No of SKUs rolled out to all stores: 3,655 (99%)DEPTDESCNo of SKUsAll storesStart week2019Mens Grooming175Y162019Sanitary Protection149Y172019Bath / Deo /

9、Talc265Y192019Baby144Y192019Haircare664Y222019Paper Goods/Cotton83Y222019Oral197Y226001Fashion379Y246003Home63Y243001Facial921Y253002Hand / Body / DepilatoryY251001/1002Health care247Y 281003First Aid / Non Medical80Y 281004Vitamins59Y 281005Dietary / Health Foods44Y 281010Family Planning97Y 281007/

10、1008Other Health care5Y 285001Gift Confectionery33Y295002Choc/Candies/ Countlines225Y（除巧克力）295003Snacks/ biscuits/ Food212Y295004/5005Beverages/Sundries1452916Eastern ChinaAR OOS Departmental PerformanceDEPTDESCOOS%Stock Turn2019Mens7.70%4.75 2.41%6.97 2019Sanpro15.78%3.48 2.03%2.87 2019Bath9.05%4.5

11、0 4.82%5.17 2019Baby8.54%7.11 1.62%6.96 DEPTDESCOOS%Stock Turn2019Haircare4.70%7.03 2.49%7.36 2019Paper6.30%2.35 4.38%2.24 2019Oral8.40%4.08 2.84%3.60 6001Fashion13.79%4.71 6.00%4.91 6003Home12.34%4.25 3.03%5.06 17Eastern ChinaAuto replenishment logic思索倉(cāng)庫(kù)的配貨周期與到店的在途時(shí)間長(zhǎng)短思索每個(gè)貨品在每家店鋪的平均銷售思索每個(gè)貨品在每家店鋪的排面

12、量和滿架量思索商品銷售隨季節(jié)的變化思索促銷和團(tuán)購(gòu)對(duì)銷售的影響店鋪的庫(kù)存一旦低于Min，系統(tǒng)會(huì)跑訂單到max店鋪的庫(kù)存包括當(dāng)前庫(kù)存+ 在途庫(kù)存-預(yù)留轉(zhuǎn)出庫(kù)存-退貨庫(kù)存訂單可以在035報(bào)表中查詢，并且看到平均銷售及供應(yīng)管理部設(shè)置的Min & Max18Eastern China035 報(bào)表報(bào)表19Eastern ChinaB：未上自動(dòng)補(bǔ)貨：未上自動(dòng)補(bǔ)貨專柜&巧克力專柜街貨供應(yīng)商普通一周送1次倉(cāng)貨店鋪每周向倉(cāng)庫(kù)訂2次正常陳列圖貨品部分高銷售店鋪除外巧克力外區(qū)店鋪不可訂貨，上海市內(nèi)供應(yīng)商直送建議訂貨量=可變因數(shù)*平均周銷售-店鋪庫(kù)存+在途庫(kù)存可變因數(shù)陳列圖倉(cāng)貨2.5A類貨品、2B、C類貨品 直流貨、街

13、貨320Eastern China店鋪庫(kù)存店鋪庫(kù)存后臺(tái)訂貨后臺(tái)訂貨21Eastern China開放店鋪?zhàn)孕杏嗀涢_放店鋪?zhàn)孕杏嗀涱愋皖愋蜕掌谏掌诮Y(jié)束日期結(jié)束日期信息提供部門信息提供部門更新周期更新周期每月TOP50月初月底營(yíng)運(yùn)行政每月店鋪裝修改造改造開始當(dāng)天改造結(jié)束當(dāng)天營(yíng)運(yùn)行政新店開店當(dāng)天開店六周后營(yíng)運(yùn)行政陳列圖做促銷促銷開始前6天促銷結(jié)束前一周周末廣州采購(gòu)每三周專柜貨品上海采購(gòu)貨品每月更新, 店鋪上專柜的信息收到后立即更新手工訂單和同天自動(dòng)補(bǔ)貨訂單互不影響，但是由于手工訂單會(huì)增大庫(kù)存，所以假設(shè)沒有相應(yīng)的銷售增大，會(huì)影響下一次的自動(dòng)補(bǔ)貨訂單22Eastern ChinaMonitor

14、delivery監(jiān)控到貨監(jiān)控到貨檢查訂單生成情況檢查訂單生成情況訂貨第二天檢查訂貨第二天檢查WTCCN035-補(bǔ)貨結(jié)果摘要報(bào)表能否在補(bǔ)貨結(jié)果摘要報(bào)表能否在RMS系統(tǒng)中生成整張訂單未系統(tǒng)中生成整張訂單未生成，傳輸問題生成，傳輸問題/IT檢查訂貨失敗報(bào)表檢查訂貨失敗報(bào)表沒有足夠庫(kù)存沒有足夠庫(kù)存/屬性問題屬性問題/稅區(qū)問題稅區(qū)問題23Eastern China屬性的檢查與申報(bào)屬性的檢查與申報(bào)每次訂貨終了打印訂貨失敗報(bào)表每次訂貨終了打印訂貨失敗報(bào)表(wtccn-gz-iis/NonFullFillmentReport/Mainform.aspx)選擇由于屬性緣由導(dǎo)致訂貨失敗的貨品上報(bào)營(yíng)運(yùn)部選擇由于屬性

15、緣由導(dǎo)致訂貨失敗的貨品上報(bào)營(yíng)運(yùn)部以下情況屬性改動(dòng)店鋪不可訂貨品以下情況屬性改動(dòng)店鋪不可訂貨品非陳列圖非當(dāng)期促銷貨品非陳列圖非當(dāng)期促銷貨品倉(cāng)庫(kù)已沒有庫(kù)存的以下圖貨品倉(cāng)庫(kù)已沒有庫(kù)存的以下圖貨品清貨貨品清貨貨品搶貨而封鎖訂貨貨品供應(yīng)鏈公告搶貨而封鎖訂貨貨品供應(yīng)鏈公告季節(jié)轉(zhuǎn)換封鎖訂貨貨品巧克力、唇膏、手霜等，見供應(yīng)鏈公告季節(jié)轉(zhuǎn)換封鎖訂貨貨品巧克力、唇膏、手霜等，見供應(yīng)鏈公告24Eastern China零庫(kù)存檢查零庫(kù)存檢查YN每周選一天進(jìn)展陳列圖貨位缺貨檢查Do Gap Check once a week將一切陳列圖缺貨的貨品輸入HHT缺貨檢查功能Scan Gap items into HHT Gap

16、 Check Function在后臺(tái)“缺貨檢查中打印缺貨報(bào)表Print off OOS Report in RSIM挑選系統(tǒng)有庫(kù)存和沒有庫(kù)存的記錄Separate the zero stock and non-zero stock record系統(tǒng)有庫(kù)存？System has stock?在貨架上查“暫無(wú)存貨牌，并清查缺貨緣由。Put Temporally OOSticket in front of the price tag and trace the OOS reason.檢查系統(tǒng)庫(kù)存能否在其他貨位上Check if the stock is in other location?在其他貨位上？Other location?N進(jìn)展日常清點(diǎn)，填寫運(yùn)用15-進(jìn)展庫(kù)存調(diào)整。Adjust the stock with Reason Code 15(-).將其他貨位上的貨品填補(bǔ)到陳列圖空缺上Fill the gap with the stock in other locations25Eastern China借助零庫(kù)存報(bào)表借助零庫(kù)存報(bào)表26Eastern China反響供應(yīng)管理部反響供應(yīng)管理部.l自動(dòng)補(bǔ)貨數(shù)量過多: Min3周銷售并且排面量+2l自動(dòng)補(bǔ)貨數(shù)量過少: Min6 weeks.標(biāo)