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1、Chapterlsupply cha in man ageme nt 供應(yīng)鏈管理zero defect 零缺陷perfect order 完美訂單six-sigma performa nee六西格瑪管理體系marketi ng cha nnel 營銷渠道econo mic value 經(jīng)濟(jì)價(jià)值economy of scale 規(guī)模效益market value 市場(chǎng)價(jià)值trade-off背反關(guān)系information sharing paradigm 信息共享模式process specialization paradigm 過程專業(yè)化模式electronic data interchange(
2、 EDI)電子信息交換made to plan( MTP)根據(jù)計(jì)劃推測(cè)生產(chǎn)lead-time 交貨期made to order (MTO)根據(jù)訂單生產(chǎn)logistic outsourcing 物流外包stock keeping unit (SKU )庫存單位integrated service provider (ISP) 一體化服務(wù)供應(yīng)商public warehouse 公共倉庫value-added service 增值服務(wù)third-party service provider 3PL 第三方物流服務(wù)供應(yīng)商fourth-party service provider 4PL 第四方物流服務(wù)
3、供應(yīng)商anticipatory business mode ( push)預(yù)測(cè)性商業(yè)模式responsive business mode( pull)快速響應(yīng)型商業(yè)模式logistics postp on eme nt 物流延遲cash-to-cash conversion 現(xiàn)金轉(zhuǎn)化周期dead net pricing 完全凈價(jià)cash spin現(xiàn)金周轉(zhuǎn)operational performanee 運(yùn)作績效order processing 訂單處理customer accommodation 市場(chǎng)分銷Ch apter2 In bou nd logistics 采購運(yùn)籌,進(jìn)口物流Procure
4、me nt perspective and strategie 采購遠(yuǎn)景和策略c ontinu ous supply 持續(xù)供應(yīng)minimize inventory investment 減少存貨投資-JITquality improvement 質(zhì)量改進(jìn)5.lowest total cost of own ership-TCO 所有權(quán)總成本最低supplier-buyer in tegrati on 供方買方整合value man ageme nt 價(jià)值管理sales syn ergy 銷售協(xié)同Ma nu facturi ng perspective and strategies 生 產(chǎn)遠(yuǎn)景和
5、策略bra nd power 品牌力Lead time 備貨期Make-to-stock( MTS)備貨型生產(chǎn)Make-to-order( MTO)訂貨型生產(chǎn)Assemble-to-order( ATO)面向訂單裝配Material Requireme nt Pla nnin g (MRP)物料需求計(jì)劃Chapter3 Outbou nd Logistics 出貨物流1.Supply cha in service output 供應(yīng)鏈營運(yùn)功率2.Spatial convenience 空間便利性3 ot size龍匕量4.Waiting time 等待時(shí)間5.Stock out freque
6、ncy 缺貨率Fill rate供應(yīng)比率Sales and operations planning 銷售和運(yùn)作計(jì)戈 U8.0rder shipped complete 訂貨完成率9.0perati on Performa nee 運(yùn)行性能:lO.Service Reliability 服務(wù)可靠性.Customer Satisfaction 顧客滿意度:Value added service 增值業(yè)務(wù):Customer-focused service 顧客導(dǎo)向之服務(wù)Promoti on-focused services 促 銷導(dǎo)向之服務(wù)Ma nu facturi ng-focused servi
7、ces 生產(chǎn)導(dǎo)向之服務(wù)Time-based services基于時(shí)間的服務(wù)Distribution Resource Pla nning (DRP)配送資源計(jì)劃Total Quality Man ageme nt 全面質(zhì)量管理customer relatio nship man ageme n ( CRM)客戶關(guān)系管理20.1 nternatio nal Orga ni zation for Sta ndardization ( ISO )國際標(biāo)準(zhǔn)化組織European Article Numberi ng(EAN)歐洲物品編碼Total Cost of Own ership 所有權(quán)的總成本E
8、conomic Order Quantity(EOQ)經(jīng)濟(jì)訂貨量authorized econo mic operato 授 權(quán)經(jīng)濟(jì)運(yùn)營make-to-plan (MTP)計(jì)劃型生產(chǎn)Assemble-to-order 面向訂單裝配materials requirements planning(MRP 物料需求計(jì)劃performa nce-based logistics 基于性能的物流Master Production Schedule 主生產(chǎn)計(jì)劃Bill of Materials 物料清單Distribution Resource Pla nning 分銷資源計(jì)劃32.Supply chain
9、 information systems 供應(yīng)鏈信息系統(tǒng)E nterprise Resource Pla nnin g(ERP)企業(yè)資源規(guī)劃tra nsportati on man ageme nt systerml 輸管理系統(tǒng)Warehouse man ageme nt syste 存 貨管理系統(tǒng)Yard ma nageme nt systen 堆 場(chǎng)管理系統(tǒng)Advaneed Planning and Scheduling(APS)高級(jí)計(jì)劃與排程系統(tǒng)available to promise 可行性承諾Collaborative Pla nning, Forecasti ng and Repl
10、e ni shme nt(CPFR)同規(guī)劃,預(yù) 測(cè)和補(bǔ)貨bills of lading 提單proof of delivery 交貨證明Chapter4Geographical specializatio n 地域?qū)iT化Decoupling庫存的分離”作用Bala ncing supply and dema nd 平衡供需Buffering uncertainty降低不確定性因素Service lever服務(wù)水平Average inventory 平均庫存Inventory policy 存貨政策Cycle inven tory, or base stock 周轉(zhuǎn)庫存Safety stock
11、inventory 安全庫存Tran sit inventory 在途庫存Order qua ntity 訂購數(shù)量Tran sit inventory 已中轉(zhuǎn)存貨Obsolete in ve ntory 陳舊存貨Speculative inven tory 投機(jī)性存貨Safety stock安全儲(chǔ)備Reorder point再訂貨點(diǎn)Inven tory turns庫存周轉(zhuǎn)次數(shù)performa nee cycle or lead time 績效循環(huán)Inventory carry ing cost 庫存持有成本Volume Tran sportati on Rates 體 積運(yùn)輸率Free On
12、board (FOB)船上交貨價(jià)Qua ntity Discou nt 大批量折扣Other EOQ Adjustme nts 其他存貨調(diào)整Dema nd un certa inty需求的不確定性Performa nee cycle un certa inty運(yùn)行周期的不確定性Sta ndard deviati on 標(biāo)準(zhǔn)差Poiss on distributi on 泊松分布Safety Stock with Combi ned Un certai nty 安全庫存結(jié)合的不確定性Numerical compo unding 精確合成Estimating Fill Rate 估計(jì)填充率Depe
13、 ndent Dema nd Reple ni shmen 相關(guān)需求補(bǔ)給Safety time安全時(shí)間Over pla nning top-level dema nd對(duì)高水平需求的超額預(yù)測(cè)Inventory control 庫存控希 9Perpetual Review 永續(xù)盤存Periodic Review 定期盤存Reactive inventory system 反應(yīng)式庫存系統(tǒng)Pull in ve ntory system拉動(dòng)式庫存系統(tǒng)Fair Share Allocatio n公平份額分配法Distribution Requirements Planning (DRP)配送需求計(jì)劃Col
14、laborate Inventory Reple ni shme nt 聯(lián)合庫存補(bǔ)充Ven dor-Ma naged Inven tory (VMI )供應(yīng)商管理存貨Profile Replenishment (PR )系列補(bǔ)貨Product Classification An alysis (ABC)產(chǎn)品分類分析Product/Market Classificatio n 產(chǎn)品 /市場(chǎng)分類Segme nt Strategy Defin iti on 戰(zhàn)略定義Policies and Parameters 政策和參數(shù)Ch apter5,6 (第八、九、十章)第八章 Tran sportati
15、on In frastructureln-transit inventory 在途庫存Diversion 轉(zhuǎn)移Economy of scale 規(guī)模經(jīng)濟(jì) economy of dista nee 距離經(jīng)濟(jì)Taperi ng prin ciple遠(yuǎn)距離遞減原貝UCon sig nor發(fā)貨人con sig nee收貨人Uni ted States Postal Service (USPS)美國郵政服務(wù)Department of Transportation (DOT)運(yùn)輸部門In terstate Commerce Commissio n (IC C)洲際商會(huì)Surface Tran sporta
16、tio n Board (STB)陸地運(yùn)輸局Rights-of-way 通行權(quán)Ton-mile噸英里Truckload (TL)整車運(yùn)輸less than truckload (LTL)零擔(dān)運(yùn)輸specialty專項(xiàng)運(yùn)輸North America Free Trade Agreeme nt (NAFTA)北美自由貿(mào)易協(xié)定Cen tral America Free Trade Act (CAFTA)中美洲自由貿(mào)易法Uni ted Parcel Service (UPS)聯(lián)合包裹運(yùn)輸服務(wù)公司Piggyback service駝背式運(yùn)輸服務(wù)Land bridge 大陸橋Freight forward
17、ers 貨運(yùn)代理人第九章 Tran sportati on Operati onsStowability裝載能力Hundredweight (CWT)英擔(dān)Tran sport lane 運(yùn)輸通道Back-haul可帶回去Deadheaded空車返回Variable costs 可變成本Fixed costs固定成本Joint costs連帶成本Com mon costs公共成本Cost-of-service服務(wù)成本策略Value-of-service服務(wù)價(jià)值策略Comb in atio n pric ing strategy 組合定價(jià)策略Net-rate prici ng凈費(fèi)率定價(jià)策略Tari
18、ff費(fèi)率表Class rate費(fèi)率類別Minimum charges and surcharges 最低收費(fèi)和附加費(fèi)Commodity rate 商品費(fèi)率Excepti on rates 特價(jià)費(fèi)率Aggregate ten der rate 累 計(jì)費(fèi)率Limited service rate有限服務(wù)費(fèi)率Shipper load and cou nt rate發(fā)貨人裝載和清點(diǎn)費(fèi)率Released value rate免責(zé)價(jià)值費(fèi)率Freight-all-kind (FAK) rates 均價(jià)費(fèi)率Local rate地方費(fèi)率Si ngle-li ne rate 單線費(fèi)率Joi nt rate聯(lián)合費(fèi)率
19、Proporti onal rate 比例費(fèi)率Tran sit service 轉(zhuǎn)運(yùn)服務(wù)Diversio n and rec on sig nment 轉(zhuǎn)移并變更收貨人Split delivery 分票交付Demurrage滯期費(fèi)Dete ntio n滯留費(fèi)用Special or accessorial service特 別的或者附屬的費(fèi)用Special equipme nt charges 特 殊設(shè)備使用費(fèi)Transportation management system (TMS)運(yùn)輸管理系統(tǒng)Core carrier strategy核心承運(yùn)人戰(zhàn)略Integrated service pro
20、viders( ISPs)Reactive and proactive反應(yīng)性和主動(dòng)性Market area市場(chǎng)范圍法Scheduled area delivery 定期運(yùn)送Pooled delivery 集中運(yùn)送Preorder pla nning 預(yù)訂計(jì)戈 UMulti-vendor consolidation 多賣主集拼Expediting 加急Hours of service (HOS)服務(wù)時(shí)間Federal Motor Carrier Safety Admi nistratio n 聯(lián)邦汽車運(yùn)輸安全管理局Loss or damage貨物丟失和損傷Overcharge/un dercha
21、rge 索價(jià)過低Preaudit事前審核Post audit事后審核Bill of lading 提貨單Order- notified 待命提單Freight bill運(yùn)費(fèi)賬單Prepaid or collect 預(yù)付或到付Shipme nt man ifest 裝貨清單Free on board船上交貨Freight o n board 離岸價(jià)格F.O.B. Origin FOB原產(chǎn)地價(jià)格F.O.B. Desti nation prici ng FOB 交貨地價(jià)格F.O.B.離岸價(jià)Delivered pricing 交貨價(jià)Sin gle-z one delivered pric ing 單地
22、區(qū)定價(jià)Multiple-zone delivered pricing 多地區(qū)定價(jià)Base point pric ing system 基點(diǎn)定價(jià)系統(tǒng)Pha ntom freight在售價(jià)上加計(jì)的運(yùn)費(fèi)Freight absorpti on 運(yùn)費(fèi)免收Substa ntially lesse n competitio n 大大減少競(jìng)爭(zhēng)Forward-buy提前購買Every Day Low Pricing (EDLP )天天低價(jià)Activity-based costi ng 作業(yè)成本法Total cost-to-serve model總成本與服務(wù)模型第十章 WarehousingDistributio
23、n center 分銷中心Just-in-time ( JIT)準(zhǔn)時(shí)制生產(chǎn)Cross-dock ing越庫式轉(zhuǎn)運(yùn)Mixing組合作業(yè)Assembly裝配作業(yè)Lead suppliers or tier one suppliers 主供應(yīng)商或一級(jí)供應(yīng)商Environmental Protection Agency ( EPA)環(huán)境保護(hù)機(jī)構(gòu)Food and Drug Administration ( FDA )食品藥物監(jiān)管會(huì)Occupational Safety and Health Administration ( OSHA)職業(yè)安全與衛(wèi)生管理局Spot-stocked定點(diǎn)儲(chǔ)存Value-add
24、ed services( VAS )增值服務(wù)Tran sfer and selectio n貨物的轉(zhuǎn)移和分揀作業(yè)Flow-through or cross-dock distribution 通過式配送或越庫式轉(zhuǎn)運(yùn)Exte nded storage 長期儲(chǔ)存Con tract warehous ing 合同倉儲(chǔ)Selectio n or pick ing area 分揀作業(yè)的區(qū)域Discrete selecti on and wave selectio n 單獨(dú)分揀和區(qū)域分揀Batch selection 批次挑選Chapter 7Integrated Operations PlanningS
25、upply Cha in Pla nning 供應(yīng)鏈計(jì)劃Supply chain visibility供應(yīng)鏈的可見性Simulta neous resource con sideratio 資源的同步考慮Resource utilization 資源的利用率Supply Chai n Pla nning Applicati ons 供應(yīng)鏈計(jì)劃應(yīng)用系統(tǒng)Dema nd Pla nning 需求計(jì)劃Product Pla nning 生產(chǎn)計(jì)劃Logistics Pla nning 物流計(jì)劃Sales and Operatio ns Pla nning (S&OP 銷售和作業(yè)計(jì)劃系統(tǒng)Maximize
26、production 產(chǎn)量最大化Stable schedule穩(wěn)定的生產(chǎn)進(jìn)度Long lead times長的提前期Lower margi ns較低的利潤Aggregate forecasts 總體預(yù)測(cè)Rapid resp onse 快速響應(yīng)Maximize reve nue 禾 U 潤最大化Collaborative pla nning 協(xié)同計(jì)戈 UExp onen tial smoothi ng 指數(shù)平滑法exte nded exp onen tial smoothi ng 擴(kuò)展平滑法Adaptive smoothi ng調(diào)節(jié)性平滑法Multiple regression 多元回歸Chapter 8Global Supply Cha inGlobal Supply Cha in In tegration 全球供應(yīng)鏈一體化Stages of intern ati onal developme n 國 際化發(fā)展的階段Use restrict ion 使用限希 9Price surcharges價(jià)格附加費(fèi)Local prese nee 本地經(jīng)營Global Sourcing 國際采購Ratio nale for Low-Cost-Cou ntry sourci ng 低成本國家采
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