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精選優(yōu)質(zhì)文檔-----傾情為你奉上精選優(yōu)質(zhì)文檔-----傾情為你奉上專心---專注---專業(yè)專心---專注---專業(yè)精選優(yōu)質(zhì)文檔-----傾情為你奉上專心---專注---專業(yè)ChapterOne:ManagersandManagementMultipleChoiceQuestions1. Whenweclassifymanagersaccordingbytheirlevelintheorganizationtheyaredescribedas_______.functional,staffandlinemanagerstopmanagers,middlemanagersandsupervisorshighlevelandlowerlevelmanagersgeneralmanagersandadministrativemanagers2. Conceptualskillsrelatetoamanager’sabilityto a. takeastrategicviewofhowthepartsoftheorganizationfunction. b. solvedetailedproblemsingroups. c. correctlyevaluateorganizationalproblems. d. understandandinteracteffectivelywithothersintheorganization.3. Theabilitytobuildnetworksandpowerbasesthatincreaseone’spowerintheorganizationisreferredtoas_____.influenceskillpoliticalskillcontrollingstrategicskill4. Amanagerissomeonewho a. actuallyperformstheserviceorproducestheproduct. b. worksanonymouslybehindthescenes. c. setsthegoalsoftheorganization. d. supervisestheworkofothers.5. Whichofthefollowingskillsismostimportantfortopmanagers(CEO’s)? a. Interpersonal b. Technical c. Functional d. Conceptual6. Amanagerwhohasareputationforbeingopenandhonestandunderstandshowtomotivateemployeesandcustomersissaidtohavegood________skills. a. sales b. political c. Interpersonal d. technical7. Annie’sPiesproducescakesandpiesthatcomein207differentflavorsthatareshippedacrosstheUSA.Eachweek,3or4newflavorsareadded.Annie’sproduceshighqualitycakesandpiesusingthebestingredients,itwasteslittle,andfewemployeesworkovertimebecausethebusinessoperates a. effectively. b. reliably. c. efficiently. d. flexibly.8. Doingajobinawaythatachievesresultswithoutwastinganyresourcesisreferredtoasbeing______. a. effective. b. efficientconservativeBothaandb.9. Theimportanceofmanagerialrolesvariesdependingonthe_____.manager’ssalarymanager’sacceptancebytheemployeessizeoftheorganizationlengthoftimethemanagerhasworkedintheorganization10. AccordingtoMintzberg,whichmanagementcategoryincludestherolesoffigurehead,leader,andliaison? a. interpersonal b. informational c. decisional d. planning11. Whichofthefollowingrolesiscategorizedasadecisionalrole? a. Monitor b. Disseminator c. Resourceallocator d. Leader12. Anorganizationmustcontainallexceptwhichofthefollowingcharacteristics? a. purpose b. people c. structure d. product13. Anorganizationiscommonlyconsidereda a. systematicarrangementofpeopletosellgoodsorservices. b. structuralgroupingofpeopletoaccomplishasetofobjectives. c. structuralgroupingofmanagersandsubordinateswhoareattemptingtoincreaseprofits. d. systematicgroupingofpeopletoestablishprocedures,rules,andregulations.14. OperativescanBESTbedescribedas a. Thosewhoactuallydothetasksofanorganization. b. Thosewhoworkanonymouslybehindthescenes. c. Manuallaborers. d. Thosewhosuperviseothers.15. Themanagerswhoworkmostcloselywiththeoperativesareknownas a. topmanagement. b. middlemanagement. c. first-linemanagers. d. operativemanagers.16. Thelevelofmanagementthattranslatesthegoalsoftheorganizationintospecificplansthatlower-levelmanagerscanperformisknownas a. topmanagement. b. middlemanagement. c. first-linemanagers. d. operativemanagers.17. _____areresponsibleformakingdecisionsaboutthedirectionoftheorganizationandestablishingpoliciesthataffectallorganizationalmembers. a. Operatives b. Topmanagers c. Middlemanagers d. First-linesupervisors18. Performingthetaskrightandconsideringtherelationshipbetweeninputsandoutputsis a. effectiveness. b. goalattainment. c. efficiency. d. amanagementcharacteristic.19. Ifyougetmoreoutputforagiveninput,youhave a. decreasedeffectiveness. b. increasedeffectiveness. c. decreasedefficiency. d. increasedefficiency.20. Inanorganization,_____translate(s)intogoalattainment. a. effectiveness b. efficiency c. resourceminimization d. managerialfunctions21. Ifacollegecutsthecostofaneducationbyusingmostlypart-timefacultyandatthesametimefailstoadequatelyeducateitsstudents,itcanbesaidtobedoingthewrongthingswell.Inotherwords,thecollegeis a. efficientandeffective. b. efficientbutnoteffective. c. effectivebutnotefficient. d. neitherefficientnoreffective.22. Tim'sTireShopisconcernedonlywithusingtheleastamountoflaborpossibleasitrepairs/replacesthetiresofitscustomers.Itsprimarygoalis a. effectiveness. b. goalattainment. c. efficiency. d. managementcharacteristics.23. Allofthefollowingareincludedinthefourcomponentsofthemanagementprocessexcept a. planning. b. organizing. c. leading. d. delegating.24. Mintzberggroupedthetenmanagerialrolesintothreeprimaryheadings.Whichofthefollowingisnotoneoftheseheadings? a. interpersonalrelationships b. transferofinformation c. planning d. decisionmaking25. Asmanagersmoveuptheorganization,theydolessleadingcontrollingplanningorganizing26. Whichofthefollowingrolesismostimportantformanagersinsmallfirms? a. disseminator b. leader c. spokesperson d. figurehead27. Katzdevelopedfourcriticalskillsthatmanagersmustpossess.Whichofthefollowingisnotoneofthosefourskills? a. conceptual b. interpersonal c. technical d. connection28. Angeloiswellknownforhisskillsinusingtheadvancedprogrammingsoftwareoftheengineeringfield.Infact,itwashisspecializedknowledgethatledtohispromotionasmanager.WhichmanagerialskillisAngelodemonstrating? a. conceptual b. interpersonal c. technical d. political29. Nancy’sstrengthasamanagerliesinherabilitytoworkwithpeople.Sheisabletoworkwith,motivate,andleadotherseasily.Nancyisdemonstratingwhichmanagerialskill? a. conceptual b. interpersonal c. technical d. political30. Whichofthefollowingisnottrueaboutoperatives? a. Theyhavenoresponsibilityforoverseeingtheworkofothers. b. Theyworkdirectlyonajobortask. c. Theyhavenomorethanfouremployeeswhoreportdirectlytothem. d. Apersononanassemblylinecouldbedescribedasanoperative.31. Themanagerialconceptthatfocusesontaskcompletionis a. efficiency. b. oflittleconcernforfirst-linemanagers. c. mostlythejoboftopmanagers. d. effectiveness.32. Whichoneofthefollowingbestdemonstratestheconceptofefficientmanagement? a. Gettingactivitiescompleted. b. Maximizingoutput. c. Maintainingoutputwithfewerresources. d. Increasingoutputandinput.33. Whenamanagerfailstocompletethedepartment'stasksbuthasusedtheresourcessparinglyandwisely,theresultsaresaidtobe a. efficientandeffective. b. efficientandineffective. c. inefficientandeffective. d. inefficientandineffective.34. Theplanningfunctionofmanagementincludes a. directingtheactivitiesofothers. b. monitoringanorganization'sperformance. c. comparingactualresultswithplans. d. establishinganorganization'sgoals.35. Theorganizingfunctionofmanagementincludes a. howtasksaretobegrouped. b. conflictresolutionamongsubordinates. c. comparisonofactualresultswithabudget. d. definitionofanorganization'sgoals.36. Theactivitiesofmotivatingemployees,directingothers,selectingthemosteffectivecommunicationchannels,andresolvingconflictsrefertowhichmanagementfunction? a. planning. b. organizing. c. leading. d. controlling.37. Whenafamousspeaker,SuchasthePresidentoftheUnitedStates,addressesacollegegraduatingclass,heorsheisexhibitingMintzberg'sroleof a. liaison. b. disturbancehandler. c. disseminator. d. figurehead.38. ConcerningMintzberg'smanagerialroles,whichofthefollowingstatementsisMOSTaccurate? a. Managersperformessentiallydifferentrolesindifferenttypesoforganizations. b. Managersper
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