生鮮蔬果培訓(xùn)課件

超市培訓(xùn)-生鮮Fruits&Vegetable蔬果課Participation銷售占比:35%oftheDivisionOperatingresult營運績效:21.60%超市培訓(xùn)-生鮮Fruits&VegetableParti1超市培訓(xùn)-生鮮

Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮

Coldroommanagement2超市培訓(xùn)-生鮮

Separatefruit&vegetable.蔬菜和水果分開

Cleanlinessofcoldroom.保持冷庫的清潔

Temperaturebetween8to12degrees.溫度在8攝氏度到12攝氏度Coldroommanagement冷庫管理Objective目的：Storagetheproductsingoodcondition.在良好的環(huán)境下儲存商品Keypoints:要點超市培訓(xùn)-生鮮Separatefruit&vege3超市培訓(xùn)-生鮮

Basketshouldbe10cmfarfromthewall.塑料墊倉板和周轉(zhuǎn)籃須離墻10厘米

Receivingdateonthebasket.周轉(zhuǎn)籃上標(biāo)有收貨日期

Cleanlinessofcoldroom.保證冷庫的清潔Coldroommanagement冷庫管理Objective目的：Storagetheproductsingoodcondition.在良好的環(huán)境下儲存商品Keypoints:要點Receivingdate收貨日期10cmfarfromthewall離墻10CM超市培訓(xùn)-生鮮Basketshouldbe10c4超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement5超市培訓(xùn)-生鮮

Checktheexpirationdate.檢查保質(zhì)期Consumptioncharter保質(zhì)期限Objective目的：Toguaranteethefreshness.保證新鮮Keypoints:要點超市培訓(xùn)-生鮮Checktheexpiration6超市培訓(xùn)-生鮮

Putthelabelpriceontherighthandtop.標(biāo)簽貼在右上方

Checkprice,namematchedtotheproduct.檢查價格與名稱與產(chǎn)品一致Packingdate包裝日期Itemname單品名Unitprice/kg單價Itemweight重量Expirationdate保質(zhì)期Consumptioncharter保質(zhì)期限Objective目的：Packtheproductingoodcondition.包裝良好Keypoints:要點超市培訓(xùn)-生鮮Putthelabelpriceo7超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement8超市培訓(xùn)-生鮮Fruits水果Vegetables蔬菜

Mushroom菌菇類

Condiment調(diào)味類

Root根類

Stem莖類

Gourd瓜類

Flowervegetable花類Leafy葉類

Citrus柑Tropicalwithoutseeds熱帶無子水果

Tropicalwithseeds熱帶有子水果

Importfruit進口水果

Watermelon西瓜

Orange橘

Pomelo柚子

Lemon檸檬

Pear梨

Apple蘋果Productquality產(chǎn)品質(zhì)量超市培訓(xùn)-生鮮Fruits水果Vegetables蔬菜9超市培訓(xùn)-生鮮Fresh新鮮:

Freshness&cleanness新鮮、干凈Uniformityofgrowth&color色澤形體均勻Nodefectleaves(insectdamage,disease)&rotleaves無爛葉（蟲斑、病斑）

Nodefectleaves無爛葉NotFresh不新鮮:

Wilting&dirty枯萎、臟Size&colorarenotsame規(guī)格顏色不一Havedefectleaves&rotleaves有爛葉Rotleaves有爛葉Vegetables蔬菜

leafy葉類Uniformityofsize規(guī)格均勻Sizenotsame規(guī)格不一超市培訓(xùn)-生鮮Fresh新鮮:Nodefect10超市培訓(xùn)-生鮮Fresh新鮮:Freshness&cleanness新鮮、干凈Uniformityofcolor(green)綠色均勻Firm堅實

UniformityofColor顏色均勻NotFresh不新鮮:Decay&dirty爛、臟Discoloration變色Notfirm不堅實Colornotsame色澤不一Vegetables蔬菜

FlowerVegetable花菜類Firm堅實Notfirm不堅實超市培訓(xùn)-生鮮Fresh新鮮:Uniformity11超市培訓(xùn)-生鮮Fresh新鮮:Shinycolor&cleanness色澤光亮、干凈Uniformityofshape,color&size規(guī)格一致Nodefect(mechanicalinjury&growthcracks)&Norot無斑點（傷斑裂痕）、腐爛

Shiny&clean光滑、干凈NotFresh不新鮮:Wilting,sprouting&dirty枯萎、臟Injuredonsurface&rot表面不平、腐爛Shapecolor&sizearenotsame顏色規(guī)格不一Wilting&rot枯萎、腐爛Vegetables蔬菜

Gourd瓜類Nodefect無斑點MechanicalInjury裂口超市培訓(xùn)-生鮮Fresh新鮮:Shiny&cl12超市培訓(xùn)-生鮮

Uniformityofshapecolor&size規(guī)格顏色統(tǒng)一Wilting枯萎Vegetables蔬菜

Stem莖類Fresh新鮮:Shinycolor&cleanness色澤光亮、干凈Uniformityofshape,color&size規(guī)格一致Nodefect(mechanicalinjury&growthcracks)&Norot無斑點及腐爛NotFresh不新鮮:Wilting,sprouting&dirty枯萎、臟Injuredonsurface&rot表面不平、腐爛Shapecolor&sizearenotsame顏色規(guī)格不一Nodefect無斑點Injured受損超市培訓(xùn)-生鮮UniformityofWiltingV13超市培訓(xùn)-生鮮Fresh新鮮:Freshness&cleanness新鮮干凈Uniformityofshape,color&size規(guī)格形狀及顏色統(tǒng)一Nodefect(mechanicalinjury&growthcracks)&norot無壞損(碰撞或生長造成的裂痕)或斑點Nosprouting無發(fā)芽現(xiàn)象

Freshness&Cleanness新鮮、干凈NotFresh不新鮮:Wilting,sprouting&dirty枯萎、臟Injuredonsurface&rot表面受損、爛Shapecolor&sizearenotsame規(guī)格和顏色不一Dirty臟Vegetables蔬菜

Root根類Nodefectonthesurface表面無斑點Injuredonthesurface表面受損超市培訓(xùn)-生鮮Fresh新鮮:Freshness14超市培訓(xùn)-生鮮

Nodefectonsurface無受損NotFresh不新鮮:Wilting,sprouting&dirty枯萎、爛、臟Defectonsurface(mechanicalinjury,sunburn&insectdamage)表面受損(碰傷,曬斑或蟲害)Rottenspot有爛斑Shape,color&sizearenotsame形狀規(guī)格及大小不一MechanicalInjury受損Fresh新鮮:Shinycolor&cleanness色澤光亮、干凈Uniformityofshape,color&size規(guī)格一致Nodefect(mechanicalinjury&growthcracks)&Norot無斑點及腐爛Vegetables蔬菜

Condiment調(diào)味類Clean&Shiny干凈光澤Rottenspot腐爛Wilting枯萎超市培訓(xùn)-生鮮NodefectNotFresh不新鮮15超市培訓(xùn)-生鮮Fresh新鮮:

Mushroomheadisclose菇頭合攏Noinsectinjury,disease無受損Norottenspot無斑點Naturalcolor自然色

Mushroomheadisclose菇頭合攏NotFresh不新鮮:

Mushroomheadisopen菇頭打開Haveinsectinjury,disease有受損Rottenspot爛、斑點Discoloration顏色不自然Mushroomheadisopen菇頭打開Vegetables蔬菜

Mushroom菌菇類Norottenspot無腐爛斑點Rottenspot腐爛斑點超市培訓(xùn)-生鮮Fresh新鮮:MushroomN16超市培訓(xùn)-生鮮

Fresh新鮮:Firmness&cleanshinyskin光澤、堅實Norottenspot,insectdamage,rottencore&mechanicalinjury無受損、腐爛Uniformityinshape,color&size規(guī)格統(tǒng)一

CleanshinySkin光澤NotFresh不新鮮:

Softorwiltingskin軟、皮皺Haverottenspot,insectdamage,rottencore&mechanicalinjury有受損、腐爛Shape,color&sizearenotsame規(guī)格不一Wiltingskin皮皺Fruits水果

Apple蘋果Norottenspot&injury無斑MechanicalInjury受損超市培訓(xùn)-生鮮Fresh新鮮:Cleanshi17超市培訓(xùn)-生鮮Fresh新鮮:Firmness&cleanshinyskin結(jié)實，有光澤Norottenspot,insectdamage,rottencore&mechanicalinjury無受損、腐爛Uniformityinshape,color&size規(guī)格一致

Cleanshinyskin光澤NotFresh不新鮮:Softorwiltingskin軟、蔫Haverottenspot,insectdamage,rottencore&mechanicalinjury斑點、受損、腐爛Shape,color&sizearenotsame規(guī)格不一Dirtyskin表面臟Norottenspot&mechanicalInjury無受損Rottenspot&rottencore腐爛斑點Fruits水果

Pear梨超市培訓(xùn)-生鮮Fresh新鮮:Cleanshin18超市培訓(xùn)-生鮮Fresh新鮮:Freshness&juiciness新鮮，多汁Clean&shinyskin干凈，有光澤Nodiseasedamage,rottenspot無腐爛和受損

Clean&shinySkin光澤NotFresh不新鮮:Softorwiltingskin軟、蔫Havedefect(diseasedamagerottenspot)onthesurface受損、腐爛Disease&rottenspot霉斑Fruits水果

Citrus蘆柑Nodisease&rotten無腐爛斑點超市培訓(xùn)-生鮮Fresh新鮮:Clean&sh19超市培訓(xùn)-生鮮

CleanshinySkin光澤Roughsurface表面粗糙Fruits水果

Lemon檸檬Fresh新鮮:Freshness&juiciness新鮮，多汁Clean&shinyskin干凈，有光澤Nodiseasedamage,rottenspot無腐爛和受損NotFresh不新鮮:Softorwiltingskin軟、蔫Havedefect(diseasedamagerottenspot)onthesurface受損、腐爛Noinjuryonsurface無受損InjuryontheSurface受損超市培訓(xùn)-生鮮CleanshinyRoughsurf20超市培訓(xùn)-生鮮Fresh新鮮:Freshness&juiciness新鮮，多汁Firmness堅實Nodiseasedamage,rotten無受損及腐爛

Smoothskin表皮光滑NotFresh不新鮮:Softandnojuiceinside軟、無水分Diseasedamageorrottenonthesurface表面受損腐爛Fruits水果

Pomelo柚子Noinjuryonsurface表面無受損MechanicalInjury受損超市培訓(xùn)-生鮮Fresh新鮮:Smoothski21超市培訓(xùn)-生鮮

Firmness堅實飽滿Wiltingskin凹凸Fruits水果

Orange橘Fresh新鮮:Freshness&juiciness新鮮，多汁Firmness堅實Nodiseasedamage,rotten無受損及腐爛NotFresh不新鮮:Softandnojuiceinside軟、無水分Diseasedamageorrottenonthesurface表面受損腐爛Norotten無腐爛Rotten腐爛超市培訓(xùn)-生鮮FirmnessWiltingskinF22超市培訓(xùn)-生鮮Fresh新鮮:Rightmaturity剛熟Firmness&juiciness堅實，多汁Nodiseasedamage,mechanicalinjury&rottenspotonthesurface無受損、表面無斑點

Rightmaturity剛熟NotFresh不新鮮:Notmaturityortoomaturity太生/過熟Wiltinginside無水分Havediseasedamage,mechanicalinjury&rottenspotonthesurface受損、斑點Disease,rottenspotsonthesurface腐爛Fruits水果

Watermelon西瓜Nodisease,rottenonthesurface表面無受損超市培訓(xùn)-生鮮Fresh新鮮:Rightmatu23超市培訓(xùn)-生鮮Fresh新鮮:Freshbranches&smoothskin枝干新鮮，外表光滑F(xiàn)irmness&juiciness堅實，多汁Noinsectdamage&rottenpieceinthewholebunch整束中無任何受損腐爛、蟲斑

Smoothskin&Firmness光滑表面NotFresh不新鮮:Wiltingbranchorskin枝干或表皮枯萎Notmaturityortoomaturity過熟/不熟Haveinsectdamage,rottenpieceinthewholebunch有腐爛壞損、蟲蛀部分Rottenpieces腐爛Fruits水果

Importfruit進口水果NorottenPiece無腐爛Decaybranch腐枝超市培訓(xùn)-生鮮Fresh新鮮:Smoothski24超市培訓(xùn)-生鮮Fresh新鮮:Freshness&Firmness新鮮結(jié)實Clean&smoothskin干凈并且表皮光滑Noinsectdamage,rottenspot&mechanicalinjury無蟲害,腐爛斑點及碰傷

Clean&smoothskin表皮光滑NotFresh不新鮮:Softorwiltingskin軟、表皮萎縮Toomuchblackspotsontheskin黑色斑點Havemechanicalinjury,rottenspot,insectdamageonthesurface表皮上有蟲害,腐爛斑點及碰傷Rotten腐爛Fruits水果

Tropicalwithseeds有子熱帶水果Nodefectonthesurface無斑Blackspotonthesurface黑斑超市培訓(xùn)-生鮮Fresh新鮮:Clean&sm25超市培訓(xùn)-生鮮Fresh新鮮:Freshness&cleanness新鮮干凈Naturalsmell自然氣味Nobroken,mildewspot無受損、發(fā)霉Softskin皮軟

Freshness&cleanness新鮮、干凈NotFresh不新鮮:Wiltingordirtyskin表皮萎縮骯臟Brokenormouldspotonsurface表皮受損或發(fā)霉Hardskin皮硬Soursmell有酸味Dirtyskin表皮臟Fruits水果

Tropicalwithoutseeds無子熱帶水果Nobroken,mildewspot無破損、發(fā)霉Hardskin硬超市培訓(xùn)-生鮮Fresh新鮮:Freshness26超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement27超市培訓(xùn)-生鮮

Beforeopening,firstinfirstout(FIFO)forallassortment.在營業(yè)前，所有分類按先入先出法則陳列。Objective目的：

Maximumofmerchandiseinsalesareaexceptleafy,sensitivefruits.在銷售區(qū)擁有最大的商品排面（除葉類菜和敏感性水果）Quality&freshness質(zhì)量/新鮮

OpeningTime開始營業(yè)Keypoints:要點超市培訓(xùn)-生鮮Beforeopening,firs28超市培訓(xùn)-生鮮

Anytimedamagedgoodsareremovedintothelossarea.隨時把壞掉的取走報損

Vaporizeleafyalldaylong.一天內(nèi)持續(xù)為葉類菜噴水

Donotvaporizefruits.水果不要噴水Objective目的：

Toguaranteequality&freshnessalldaylong.保證一整天的質(zhì)量和新鮮Keypoints:要點Quality&freshness質(zhì)量/新鮮

AllDayLong一整天超市培訓(xùn)-生鮮Anytimedamagedgood29超市培訓(xùn)-生鮮

Alleyarefreefromemptybasket,dirties,emptybags.走道上不能有空籃子/袋子

Re-openingreadyat4pm.下午四點作好二次開店準(zhǔn)備Quality&freshness質(zhì)量/新鮮

AllDayLong一整天Objective目的：

Tofacilitatecustomerchoice.便于顧客選擇Keypoints:要點Dorotationbeforefulltheshelves翻轉(zhuǎn)商品超市培訓(xùn)-生鮮Alleyarefreefrome30超市培訓(xùn)-生鮮Objective目的：

Toguaranteequalityofsensitiveitems.保證敏感產(chǎn)品質(zhì)量Sensitiveitemsarewelldisplayedonplasticbagsinordertobestoredincoldroomduringthenight.(Exp.Redgrapes,Kiwifruit)敏感商品用塑料膜包裝好陳列，以便晚上放進冷庫儲存（例如：紅緹、獼猴桃）Quality&freshness質(zhì)量/新鮮

Closingtime結(jié)束營業(yè)Keypoints:要點超市培訓(xùn)-生鮮Objective目的：Toguaran31超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement32超市培訓(xùn)-生鮮Objective目的：

Volumeimage.確保陳列的量感

Adaptthenumberofdisplaytothedailyvolume.根據(jù)一天的銷售情況，調(diào)整陳列的量Flexibility靈活性Keypoints:要點超市培訓(xùn)-生鮮Objective目的：Volumeim33超市培訓(xùn)-生鮮

Duringtheday,numberofdisplaydecreases,butpresentationstaysbulky.在白天，展示的商品量逐漸減少，但要平鋪著陳列，以免有空洞。Objective目的：

Topreservetheimageofvolume&freshnessalldaylong.確保商品全天的量和新鮮度Flexibility靈活性Keypoints:要點超市培訓(xùn)-生鮮Duringtheday,numbe34超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement35超市培訓(xùn)-生鮮Objective目的：

Tobedifferentthanourcompetitors.區(qū)別與我們的競爭對手

Toproposebulkandpackeditematthesameplace.包裝和散裝放在一起Goodpractice良好實踐Keypoints:要點超市培訓(xùn)-生鮮Objective目的：Tobedif36超市培訓(xùn)-生鮮

Toshowthequalityofinsideoftheproduct.顯示產(chǎn)品內(nèi)在品質(zhì)Goodpractice良好實踐Keypoints:要點Objective目的：

Tobedifferentthanourcompetitors.區(qū)別與我們的競爭對手超市培訓(xùn)-生鮮Toshowthequalityo37超市培訓(xùn)-生鮮

Tohavetherightassets.選擇正確的資產(chǎn)

Participationontheturnover=30%to45%營業(yè)額占比=30%到45%

Margin毛利率:25%Goodpractice良好實踐Keypoints:要點Objective目的：

Tobedifferentthanourcompetitors.區(qū)別與我們的競爭對手超市培訓(xùn)-生鮮Tohavetherightass38超市培訓(xùn)-生鮮Goodpractice良好實踐

customersservice(scalearea)客戶服務(wù)（稱重臺）Objective目的：

Tofacilitatethecustomerflow.方便顧客Onlyonearea只有一個區(qū)域Locatedinthemiddleofthedepartment位于部門的中間-Clean干凈-Employeesmile微笑的員工Employeeuse2scalesatthesametime2名員工同時工作超市培訓(xùn)-生鮮Goodpractice良好實踐Object39超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement40超市培訓(xùn)-生鮮ManagementTools管理工具

Displayorganization陳列管理Objective目的：

Toattractthecustomers.吸引顧客TG2TG3TG5TG6WinterCherryNewgroundtomatopotatoTG8TG10TG11GrapeZHGalapomelomangoappleTG18SeedlesswatermelonTG208424watermelonwatermelomWeighttableTG17X.M.L.TmelonTG19ZC.TG9ImportorangeTG13TG7S.watermelonBlackwatermelonTG12NiceRedfujiappleCabbageTG1N.cucumberTG4N.tomatoImportkiwiTG14Customerflow顧客流向TGNo.&TGitem’snameTG編號及TG單品名稱Keypoints:要點PlanaweekaheadtheTGvolume.TG每周1個計劃Seasonalproductswelcomecustomersindepartment.季節(jié)性產(chǎn)品受歡迎Leafyarefirstincustomerflow/vegetable/fruits/dryfruits.葉類菜最先呈現(xiàn)在顧客面前，其次是蔬菜、水果和干果。超市培訓(xùn)-生鮮ManagementTools管理工具41超市培訓(xùn)-生鮮Objective目的：

TodeveloptheturnoverbyanalyzingofthevolumeandmarginbyTG.通過對TG銷售及毛利的分析以增長營業(yè)額Analyzewiththesectionheadeveryweek.每周與各課課長分析結(jié)果ManagementTools管理工具

TGFollowingTG跟蹤Keypoints:要點DailysalesQty日銷量Dailysalesturnover日營業(yè)額Weeklytotalturnover周營業(yè)額WeightofTGitem’sturnoverontotalDept.turnoverTG單品銷售占部門銷售比率超市培訓(xùn)-生鮮Objective目的：Todevelo42ThanksforyourAttention謝謝觀看2010.05.01超市培訓(xùn)-生鮮ThanksforyourAttention2010.43演講完畢，謝謝觀看！演講完畢，謝謝觀看！44超市培訓(xùn)-生鮮Fruits&Vegetable蔬果課Participation銷售占比:35%oftheDivisionOperatingresult營運績效:21.60%超市培訓(xùn)-生鮮Fruits&VegetableParti45超市培訓(xùn)-生鮮

Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮

Coldroommanagement46超市培訓(xùn)-生鮮

Separatefruit&vegetable.蔬菜和水果分開

Cleanlinessofcoldroom.保持冷庫的清潔

Temperaturebetween8to12degrees.溫度在8攝氏度到12攝氏度Coldroommanagement冷庫管理Objective目的：Storagetheproductsingoodcondition.在良好的環(huán)境下儲存商品Keypoints:要點超市培訓(xùn)-生鮮Separatefruit&vege47超市培訓(xùn)-生鮮

Basketshouldbe10cmfarfromthewall.塑料墊倉板和周轉(zhuǎn)籃須離墻10厘米

Receivingdateonthebasket.周轉(zhuǎn)籃上標(biāo)有收貨日期

Cleanlinessofcoldroom.保證冷庫的清潔Coldroommanagement冷庫管理Objective目的：Storagetheproductsingoodcondition.在良好的環(huán)境下儲存商品Keypoints:要點Receivingdate收貨日期10cmfarfromthewall離墻10CM超市培訓(xùn)-生鮮Basketshouldbe10c48超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement49超市培訓(xùn)-生鮮

Checktheexpirationdate.檢查保質(zhì)期Consumptioncharter保質(zhì)期限Objective目的：Toguaranteethefreshness.保證新鮮Keypoints:要點超市培訓(xùn)-生鮮Checktheexpiration50超市培訓(xùn)-生鮮

Putthelabelpriceontherighthandtop.標(biāo)簽貼在右上方

Checkprice,namematchedtotheproduct.檢查價格與名稱與產(chǎn)品一致Packingdate包裝日期Itemname單品名Unitprice/kg單價Itemweight重量Expirationdate保質(zhì)期Consumptioncharter保質(zhì)期限Objective目的：Packtheproductingoodcondition.包裝良好Keypoints:要點超市培訓(xùn)-生鮮Putthelabelpriceo51超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement52超市培訓(xùn)-生鮮Fruits水果Vegetables蔬菜

Mushroom菌菇類

Condiment調(diào)味類

Root根類

Stem莖類

Gourd瓜類

Flowervegetable花類Leafy葉類

Citrus柑Tropicalwithoutseeds熱帶無子水果

Tropicalwithseeds熱帶有子水果

Importfruit進口水果

Watermelon西瓜

Orange橘

Pomelo柚子

Lemon檸檬

Pear梨

Apple蘋果Productquality產(chǎn)品質(zhì)量超市培訓(xùn)-生鮮Fruits水果Vegetables蔬菜53超市培訓(xùn)-生鮮Fresh新鮮:

Freshness&cleanness新鮮、干凈Uniformityofgrowth&color色澤形體均勻Nodefectleaves(insectdamage,disease)&rotleaves無爛葉（蟲斑、病斑）

Nodefectleaves無爛葉NotFresh不新鮮:

Wilting&dirty枯萎、臟Size&colorarenotsame規(guī)格顏色不一Havedefectleaves&rotleaves有爛葉Rotleaves有爛葉Vegetables蔬菜

leafy葉類Uniformityofsize規(guī)格均勻Sizenotsame規(guī)格不一超市培訓(xùn)-生鮮Fresh新鮮:Nodefect54超市培訓(xùn)-生鮮Fresh新鮮:Freshness&cleanness新鮮、干凈Uniformityofcolor(green)綠色均勻Firm堅實

UniformityofColor顏色均勻NotFresh不新鮮:Decay&dirty爛、臟Discoloration變色Notfirm不堅實Colornotsame色澤不一Vegetables蔬菜

FlowerVegetable花菜類Firm堅實Notfirm不堅實超市培訓(xùn)-生鮮Fresh新鮮:Uniformity55超市培訓(xùn)-生鮮Fresh新鮮:Shinycolor&cleanness色澤光亮、干凈Uniformityofshape,color&size規(guī)格一致Nodefect(mechanicalinjury&growthcracks)&Norot無斑點（傷斑裂痕）、腐爛

Shiny&clean光滑、干凈NotFresh不新鮮:Wilting,sprouting&dirty枯萎、臟Injuredonsurface&rot表面不平、腐爛Shapecolor&sizearenotsame顏色規(guī)格不一Wilting&rot枯萎、腐爛Vegetables蔬菜

Gourd瓜類Nodefect無斑點MechanicalInjury裂口超市培訓(xùn)-生鮮Fresh新鮮:Shiny&cl56超市培訓(xùn)-生鮮

Uniformityofshapecolor&size規(guī)格顏色統(tǒng)一Wilting枯萎Vegetables蔬菜

Stem莖類Fresh新鮮:Shinycolor&cleanness色澤光亮、干凈Uniformityofshape,color&size規(guī)格一致Nodefect(mechanicalinjury&growthcracks)&Norot無斑點及腐爛NotFresh不新鮮:Wilting,sprouting&dirty枯萎、臟Injuredonsurface&rot表面不平、腐爛Shapecolor&sizearenotsame顏色規(guī)格不一Nodefect無斑點Injured受損超市培訓(xùn)-生鮮UniformityofWiltingV57超市培訓(xùn)-生鮮Fresh新鮮:Freshness&cleanness新鮮干凈Uniformityofshape,color&size規(guī)格形狀及顏色統(tǒng)一Nodefect(mechanicalinjury&growthcracks)&norot無壞損(碰撞或生長造成的裂痕)或斑點Nosprouting無發(fā)芽現(xiàn)象

Freshness&Cleanness新鮮、干凈NotFresh不新鮮:Wilting,sprouting&dirty枯萎、臟Injuredonsurface&rot表面受損、爛Shapecolor&sizearenotsame規(guī)格和顏色不一Dirty臟Vegetables蔬菜

Root根類Nodefectonthesurface表面無斑點Injuredonthesurface表面受損超市培訓(xùn)-生鮮Fresh新鮮:Freshness58超市培訓(xùn)-生鮮

Nodefectonsurface無受損NotFresh不新鮮:Wilting,sprouting&dirty枯萎、爛、臟Defectonsurface(mechanicalinjury,sunburn&insectdamage)表面受損(碰傷,曬斑或蟲害)Rottenspot有爛斑Shape,color&sizearenotsame形狀規(guī)格及大小不一MechanicalInjury受損Fresh新鮮:Shinycolor&cleanness色澤光亮、干凈Uniformityofshape,color&size規(guī)格一致Nodefect(mechanicalinjury&growthcracks)&Norot無斑點及腐爛Vegetables蔬菜

Condiment調(diào)味類Clean&Shiny干凈光澤Rottenspot腐爛Wilting枯萎超市培訓(xùn)-生鮮NodefectNotFresh不新鮮59超市培訓(xùn)-生鮮Fresh新鮮:

Mushroomheadisclose菇頭合攏Noinsectinjury,disease無受損Norottenspot無斑點Naturalcolor自然色

Mushroomheadisclose菇頭合攏NotFresh不新鮮:

Mushroomheadisopen菇頭打開Haveinsectinjury,disease有受損Rottenspot爛、斑點Discoloration顏色不自然Mushroomheadisopen菇頭打開Vegetables蔬菜

Mushroom菌菇類Norottenspot無腐爛斑點Rottenspot腐爛斑點超市培訓(xùn)-生鮮Fresh新鮮:MushroomN60超市培訓(xùn)-生鮮

Fresh新鮮:Firmness&cleanshinyskin光澤、堅實Norottenspot,insectdamage,rottencore&mechanicalinjury無受損、腐爛Uniformityinshape,color&size規(guī)格統(tǒng)一

CleanshinySkin光澤NotFresh不新鮮:

Softorwiltingskin軟、皮皺Haverottenspot,insectdamage,rottencore&mechanicalinjury有受損、腐爛Shape,color&sizearenotsame規(guī)格不一Wiltingskin皮皺Fruits水果

Apple蘋果Norottenspot&injury無斑MechanicalInjury受損超市培訓(xùn)-生鮮Fresh新鮮:Cleanshi61超市培訓(xùn)-生鮮Fresh新鮮:Firmness&cleanshinyskin結(jié)實，有光澤Norottenspot,insectdamage,rottencore&mechanicalinjury無受損、腐爛Uniformityinshape,color&size規(guī)格一致

Cleanshinyskin光澤NotFresh不新鮮:Softorwiltingskin軟、蔫Haverottenspot,insectdamage,rottencore&mechanicalinjury斑點、受損、腐爛Shape,color&sizearenotsame規(guī)格不一Dirtyskin表面臟Norottenspot&mechanicalInjury無受損Rottenspot&rottencore腐爛斑點Fruits水果

Pear梨超市培訓(xùn)-生鮮Fresh新鮮:Cleanshin62超市培訓(xùn)-生鮮Fresh新鮮:Freshness&juiciness新鮮，多汁Clean&shinyskin干凈，有光澤Nodiseasedamage,rottenspot無腐爛和受損

Clean&shinySkin光澤NotFresh不新鮮:Softorwiltingskin軟、蔫Havedefect(diseasedamagerottenspot)onthesurface受損、腐爛Disease&rottenspot霉斑Fruits水果

Citrus蘆柑Nodisease&rotten無腐爛斑點超市培訓(xùn)-生鮮Fresh新鮮:Clean&sh63超市培訓(xùn)-生鮮

CleanshinySkin光澤Roughsurface表面粗糙Fruits水果

Lemon檸檬Fresh新鮮:Freshness&juiciness新鮮，多汁Clean&shinyskin干凈，有光澤Nodiseasedamage,rottenspot無腐爛和受損NotFresh不新鮮:Softorwiltingskin軟、蔫Havedefect(diseasedamagerottenspot)onthesurface受損、腐爛Noinjuryonsurface無受損InjuryontheSurface受損超市培訓(xùn)-生鮮CleanshinyRoughsurf64超市培訓(xùn)-生鮮Fresh新鮮:Freshness&juiciness新鮮，多汁Firmness堅實Nodiseasedamage,rotten無受損及腐爛

Smoothskin表皮光滑NotFresh不新鮮:Softandnojuiceinside軟、無水分Diseasedamageorrottenonthesurface表面受損腐爛Fruits水果

Pomelo柚子Noinjuryonsurface表面無受損MechanicalInjury受損超市培訓(xùn)-生鮮Fresh新鮮:Smoothski65超市培訓(xùn)-生鮮

Firmness堅實飽滿Wiltingskin凹凸Fruits水果

Orange橘Fresh新鮮:Freshness&juiciness新鮮，多汁Firmness堅實Nodiseasedamage,rotten無受損及腐爛NotFresh不新鮮:Softandnojuiceinside軟、無水分Diseasedamageorrottenonthesurface表面受損腐爛Norotten無腐爛Rotten腐爛超市培訓(xùn)-生鮮FirmnessWiltingskinF66超市培訓(xùn)-生鮮Fresh新鮮:Rightmaturity剛熟Firmness&juiciness堅實，多汁Nodiseasedamage,mechanicalinjury&rottenspotonthesurface無受損、表面無斑點

Rightmaturity剛熟NotFresh不新鮮:Notmaturityortoomaturity太生/過熟Wiltinginside無水分Havediseasedamage,mechanicalinjury&rottenspotonthesurface受損、斑點Disease,rottenspotsonthesurface腐爛Fruits水果

Watermelon西瓜Nodisease,rottenonthesurface表面無受損超市培訓(xùn)-生鮮Fresh新鮮:Rightmatu67超市培訓(xùn)-生鮮Fresh新鮮:Freshbranches&smoothskin枝干新鮮，外表光滑F(xiàn)irmness&juiciness堅實，多汁Noinsectdamage&rottenpieceinthewholebunch整束中無任何受損腐爛、蟲斑

Smoothskin&Firmness光滑表面NotFresh不新鮮:Wiltingbranchorskin枝干或表皮枯萎Notmaturityortoomaturity過熟/不熟Haveinsectdamage,rottenpieceinthewholebunch有腐爛壞損、蟲蛀部分Rottenpieces腐爛Fruits水果

Importfruit進口水果NorottenPiece無腐爛Decaybranch腐枝超市培訓(xùn)-生鮮Fresh新鮮:Smoothski68超市培訓(xùn)-生鮮Fresh新鮮:Freshness&Firmness新鮮結(jié)實Clean&smoothskin干凈并且表皮光滑Noinsectdamage,rottenspot&mechanicalinjury無蟲害,腐爛斑點及碰傷

Clean&smoothskin表皮光滑NotFresh不新鮮:Softorwiltingskin軟、表皮萎縮Toomuchblackspotsontheskin黑色斑點Havemechanicalinjury,rottenspot,insectdamageonthesurface表皮上有蟲害,腐爛斑點及碰傷Rotten腐爛Fruits水果

Tropicalwithseeds有子熱帶水果Nodefectonthesurface無斑Blackspotonthesurface黑斑超市培訓(xùn)-生鮮Fresh新鮮:Clean&sm69超市培訓(xùn)-生鮮Fresh新鮮:Freshness&cleanness新鮮干凈Naturalsmell自然氣味Nobroken,mildewspot無受損、發(fā)霉Softskin皮軟

Freshness&cleanness新鮮、干凈NotFresh不新鮮:Wiltingordirtyskin表皮萎縮骯臟Brokenormouldspotonsurface表皮受損或發(fā)霉Hardskin皮硬Soursmell有酸味Dirtyskin表皮臟Fruits水果

Tropicalwithoutseeds無子熱帶水果Nobroken,mildewspot無破損、發(fā)霉Hardskin硬超市培訓(xùn)-生鮮Fresh新鮮:Freshness70超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement71超市培訓(xùn)-生鮮

Beforeopening,firstinfirstout(FIFO)forallassortment.在營業(yè)前，所有分類按先入先出法則陳列。Objective目的：

Maximumofmerchandiseinsalesareaexceptleafy,sensitivefruits.在銷售區(qū)擁有最大的商品排面（除葉類菜和敏感性水果）Quality&freshness質(zhì)量/新鮮

OpeningTime開始營業(yè)Keypoints:要點超市培訓(xùn)-生鮮Beforeopening,firs72超市培訓(xùn)-生鮮

Anytimedamagedgoodsareremovedintothelossarea.隨時把壞掉的取走報損

Vaporizeleafyalldaylong.一天內(nèi)持續(xù)為葉類菜噴水

Donotvaporizefruits.水果不要噴水Objective目的：

Toguaranteequality&freshnessalldaylong.保證一整天的質(zhì)量和新鮮Keypoints:要點Quality&freshness質(zhì)量/新鮮

AllDayLong一整天超市培訓(xùn)-生鮮Anytimedamagedgood73超市培訓(xùn)-生鮮

Alleyarefreefromemptybasket,dirties,emptybags.走道上不能有空籃子/袋子

Re-openingreadyat4pm.下午四點作好二次開店準(zhǔn)備Quality&freshness質(zhì)量/新鮮

AllDayLong一整天Objective目的：

Tofacilitatecustomerchoice.便于顧客選擇Keypoints:要點Dorotationbeforefulltheshelves翻轉(zhuǎn)商品超市培訓(xùn)-生鮮Alleyarefreefrome74超市培訓(xùn)-生鮮Objective目的：

Toguaranteequalityofsensitiveitems.保證敏感產(chǎn)品質(zhì)量Sensitiveitemsarewelldisplayedonplasticbagsinordertobestoredincoldroomduringthenight.(Exp.Redgrapes,Kiwifruit)敏感商品用塑料膜包裝好陳列，以便晚上放進冷庫儲存（例如：紅緹、獼猴桃）Quality&freshness質(zhì)量/新鮮

Closingtime結(jié)束營業(yè)Keypoints:要點超市培訓(xùn)-生鮮Objective目的：Toguaran75超市培訓(xùn)-生鮮Coldroommanagement冷庫管理Consumptioncharter保質(zhì)期限Quality&freshness質(zhì)量/新鮮Productquality產(chǎn)品質(zhì)量Goodpractice良好實踐Managementtools管理工具Contents內(nèi)容Flexibility靈活性超市培訓(xùn)-生鮮Coldroommanagement76超市培訓(xùn)-生鮮Objective目的：

Volumeimage.確保陳列的量感

Adaptthenumberofdisplaytothedailyvolume.根據(jù)一天的銷售情況，調(diào)整陳列的量Flexibility靈活性Keypoints:要點超市培訓(xùn)-生鮮Objective目的：Volumeim77超市培訓(xùn)-生鮮

Duringtheday,numberofdisplaydecreases,butpresentationstaysbulky.在白天，展示的商品量逐漸減少，但要平鋪著陳列，以免有空洞。Objective目的：

To