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EmailsContentsComposingYourMessageReferenceExpressionsSampleEmailsWritingYourMessageCheckYourselfComposingYourMessageComponentofE-mailsE-mail=Electronicmailasystemforsendingandreceivingmessageselectronicallyoveracomputernetwork.Component:theheadingFrom:sender’semailaddress(automaticallyfilledin)To:receiver’semailaddressCc:CarbonCopyBcc:BlindCarbonCopyDate:dateofsending(automaticallyfilledin)Subject:topicoftheemailAttachment:encloseddocumentsthebodyComponentofE-mailsThebodySalutationOptionsNosalutation“John,”“Dear

John,”“Hi,”or“Goodmorning!”Includenameinfirstline(“Thanks,John,for

your

help...”).ContentCoverjustonetopic.Useuppercaseandlowercaseletters.Useshortlinelengthifmessagemightbeforwarded.ClosingConsidercomplimentaryclosingsuchas“Best”“Thanks”,or“Cheers.”Includeyournameandidentification–especiallyformessagestooutsiders.PopularityofEmailsAdvantage:

wideuseinbothinternalandexternalbusinesscommunicationsdistributiontolargenumbersofrecipientsatthesametimeefficiency:fastinspeed(paringwithletters)valueformoney:cheapinprice(lesspaperwork)∴replacingmemos,notesandlettersinsomewayDisadvantage:

internetsecurity-maybehackedintobyyourcompetitors-computervirusmaydestroyyourrecordsnolegalvalidity-nosignatures-nocompanyseals∴can’treplacingbusinesslettersthoroughly

WritingTips

WriteaninformativesubjectlineConsiderusingidentifyinglabels,suchas“ACTION,”“FYI,”“URGENT”

eg.NewsaboutthemeetingTomorrow’smeetingcanceledFYI(ForYourInformation,供參考)

URGENT:Submityourreporttoday!

PutthekeypointofyourmessageupfrontBebrief

ConsiderculturaldifferencesRestrictthemessagetoonetopicwheneverpossibleMakeiteasyforthereadertoreplyyesornoorgiveashortanswer(insteadof"letmeknowwhatyouthink"write"IsMondayorWednesdayat2p.m.bestforyou?")Useshortparagraphsandblanklinesbetweeneachparagraph.Checkforaccuracy,spelling,punctuationbeforehittingtheSendbuttonNetiquette(NetworkEtiquette)網(wǎng)絡(luò)禮儀TrytoavoidtheuseofALLCAPITALS.(ITSEEMSYOU’RESHOUTING!)Don’trespondwhenyouareangryDon’tsendanything(esp.confidentialinformation)youwouldn’twantpublishedDon’tuseemoticons(^-^)andtoomuchabbreviations(ASAP)inbusinessmessageReferenceExpressionsVocabularyDevelopmentcybermaniacyberromance/relationshipcyberfriendcyberlovecybernautcyberpunkcyberscribecybernovelistcyberlibrarycyberzinecyberthrillercyberpub/cybercafé網(wǎng)迷網(wǎng)戀網(wǎng)友網(wǎng)絡(luò)愛情網(wǎng)絡(luò)用戶網(wǎng)絡(luò)高手,黑客網(wǎng)上發(fā)帖的人網(wǎng)上小說家網(wǎng)上圖書館網(wǎng)絡(luò)雜志網(wǎng)絡(luò)驚險小說網(wǎng)絡(luò)酒吧VocabularyDevelopmentalliancewarecoursewareknowledgewarekidwarepaywarefreewaresharewarecharitywarecarewaredemowareslideware兩家公司合作開發(fā)的軟件課件,教學(xué)軟件智能化工具軟件兒童軟件付費軟件免費軟件共享軟件慈善軟件愛心軟件演示軟件幻燈片軟件VocabularyDevelopmentNetantFlashgetInternetbuffNetizenmousepotatoInternetcafe/internetblogCitizenship網(wǎng)絡(luò)螞蟻網(wǎng)際快車網(wǎng)蟲網(wǎng)民成天打網(wǎng)絡(luò)游戲的人網(wǎng)吧博客網(wǎng)民身份VocabularyDevelopmentGoogledating

表示通過Google搜索去結(jié)識女友或男友的做法。Googlemania/Googleholic

指那種用Google搜索成癖的人。Googlepedia–pedia由encyclopedia而得,整個詞則表示Google百科,有了Google,人們在網(wǎng)上就能找到各種信息,不用去圖書館查百科全書了。Googlebombing轟炸Google,指程序人員的惡作劇,他們通過使用特定的搜索詞匯,創(chuàng)建一系列的鏈接,使網(wǎng)站在Google上名列前茅。Googlehacking利用Google等搜索引擎,挖到他人的個人密碼等機密文件。Googlefu表示運用Google搜索獲得信息的能力,它是仿照kungfu(功夫)而來的,因為功夫在美國也很盛行,所以人們以fu來表示一種近乎道的技術(shù),一種能創(chuàng)造奇跡的重要能力。Googleplexaire表示富得離譜的人,該詞由googleplex和后綴-aire(來源于millionaire)拼綴而來。VocabularyDevelopmentNOYBBTWTIATYVMBBSMMHA2UN2MTLK-2-U-L-8-RF2FBrbnoneofyourbusinessbythewaythankinadvance先表謝意thankyouverymuchbulletinboardsystem公告牌系統(tǒng)MyMostHumbleApologiesToYou我對你表示最誠摯的道歉NottomentionTalktoYouLaterfacetofaceBerightbackSampleSentences1)PleasedwiththeGoodNewsIwaspleased/glad/delighted/thrilledtohearthat…Ihavejustheardthesplendidnews…Yourappointmentto…givesmegreatpleasureItisdelightednewsformetolearnthatyouhavebeenappointedtoChairmanof…Itcameasnosurprisetometolearnthatyouhadbeenawardedtheoutstandingentrepreneurfortheyearforyourexcellentworkinthefieldofmanagement.Wewereverypleasedandexcitedtohearaboutyournewassignment.Yourappointmentcameasnosurprisetousinviewofyourunusualabilities.Iwasverypleasedtolearnofyourappointmentas…SampleSentences2)CongratulationsPleaseacceptmywarmestcongratulationsonthistenthanniversaryofthefoundingofyourbusiness.Pleaseacceptmysincerecongratulationsonyoursuccess.Iwouldliketoextendmywarmestcongratulationstoyouonyourpromotion.Iamsureyouwillbeabletofulfillyournewresponsibilitieswithyourmanyyearsofconscientiousanduntiringeffortsforyourcompany.Iwouldliketoextendmywarmestcongratulationstoyouonthiswelldeservedrecognitionofyourability.Itisreassuringtousthatsomeoneofyourabilitywillassumethiskeyposition.Congratulations!Allofusfeelproudofyourremarkableachievement!SampleSentences3)YoudeserveitThisisamarvelousachievement,thoughnomorethanyoudeserve.Iamveryhappytoseeyourworkfor…/yourabilitiesrecognizedinthisway.Iknowthatyourenthusiasmandexperiencearetheveryqualitiesthatareneededforthisposition.Iamdelightedthatyourtalentandhardworkhavebeenrewarded.SampleSentences4)BestWishesfortheFutureIwishyoueverysuccess.Alltheverybestforthefuture.Irejoiceinyourgoodfuture.

Heartiestcongratulationsuponyourgraduation.Mayyourfuturebeassuccessfulasyourmiddle-schooldayshavebeen.Thebestlucktoyou!Myverybestwishestoyouasyoubeginyournewduties.Pleaseacceptmycongratulations.Withkindregards.SampleSentences4)BestWishesfortheFutureWarmregardsandbestwishes.Iwishyouthebestofeverythingforalltheyearsahead.PleaseacceptmybestwishestobothyouandyourPresident.Weextendgoodwishtoyouinthischallengingtask.Welookforwardtothecontinuinggrowthofyourcompanyunderyourenlightenedleadership.Keepupthegoodwork.Maythesuccessoftheyearsbethefoundationfortheevenmoresuccessfulfuture.SampleEmails

Congratulationsonpromotion

davidhaskel@CongratulationsonyourpromotionDearMr.Haskel,

CongratulationsonyourrecentpromotiontoheadtheMarketingDepartmentofCaliforniaMetals.

MyfellowmanagersandIaredelightedthatyourworkinthemarketingfieldhasbeenrecognizedthiswayandwejoininsendingyouourverybestwishesforthefuture.

Throughthefiveyearsofworkingtogetherwithyou,manyofuswellawareofhowmuchyou'vecontributedtotheassociationbetweenourtwocorporations.WearealllookingforwardtoyourtriptoChinanextmonthwhenwewillcelebrateyouradvancementinamoreformalway.

Again,congratulationstoyou,Mr.Haskel-goodluckandgoodwishesonyournewpositionasDirectorofMarketingDepartment.

Cordiallyyours

Congratulationson

afriendorcolleague’snominationCongratulationsonyournominationDearMavis:Pleaseacceptmyheartiestcongratulationsonyourrecentselectionforinclusionontheshort-listfortheNYCityWritersPrize.IjustheardthenewstodayfromFrancisGoodspeedwhenshedroppedintomyofficewiththemarkedupproofsforherlatestcollectionofstories.Asyoucanimagine,Franwasveryexcitedtoo!Iamsoproudofyou.Asyouknow,Ihavebeenalongtimepromoterofyourwork,andinmymindit'sabouttimetheyfinallyrecognizedyourtalent.Infact,IbelievethatyourselectionfortheNYCWPshort-listislongoverdue.Ihavealreadyreadtwooftheotherbooksthatareshort-listedandinmyopiniontheydon'tholdacandletoyour"NoTurningBack".IwillreadtheotherthreebooksnominatedandletyouknowwhatIthink.Although,Icouldhardlybeconsideredanobjectiverevieweronthisone.OnceagainMavis,mysincerecongratulationsonyournomination.JustbeingnominatedfortheNYCWPisanhonorinitself.IwillbekeepingmyfingerscrossedforyouuntiltheyannouncethewinneronMarch1st.Sincerebestwishes,BradMerchantJamiesonmavis@Congratulationsongraduation

fromuniversityJamiekaty@CongratulationsonyourgraduationDearKaty:Itmakesmeproudtobeabletooffermycongratulationsonyourgraduationfromuniversity.Iknowhowlongandhardyouhaveworkedandstudied.But,yourdedicationandperseverancehaspaidoff,andyoushouldbeveryproudofyouraccomplishment.Nowthatyouhavegraduated,therearemanyoptionsanddoorsopentoyouthatwerepreviouslyunattainable.Yousetyourgoalandnowhaveachieveditinyourgraduation.RememberthequotebyBenjaminMays,"Thetragedyoflifedoesn'tlieinnotreachingyourgoal.Thetragedyliesinhavingnogoalstoreach."Rememberoneofthekeystosuccessisgoalsetting.Keepsettingyourgoalsandyoucanachievewhatyounowonlydreamof!Iwishyouallthebestinpursuinganewcareerinyourchosenfield.Welldone!Sincerely,RobertBurnsCongratulationsonabirthdaybobchan@CongratulationsonyourbirthdayDearBob:Soyou'reayearoldertoday——ordon'tyouwanttobereminded?Anyway,congratulationsandbestwishes.Ifyoufeellikeholdingacelebration,willyouletmetakeyoutodinnerandthemovies,asasortofbirthdaytreat?Younametheday.Andinthemealtime,manyhappyreturns!Cordially,TomCongratulationsonthearrivalofanewbabyhens_scott@CongratulationsonyourgraduationDearKevin:Wewerethrilledtohearaboutthearrivalofyournewbabygirl.

And,wewerehappytohearMotherandbabyaredoingfine.And,ofcourse,nottoforgetthenewDad–wewerehappytohearthatyousurvivedthiswonderfulmiracleoflife.Enjoyyournewlittleoneastheygrowupfast.

Thisiswhenyouwillrealizehowfasttimedoesgoby.

Wecanrememberwhenourchildrenwereborn,itwaslikeyesterday,nowtodaytheyareallyoungadults,anditisamazinghowfastthetimewentby.Cherisheachmomentwithyournewlittleone.Alwaysmaketimeforthemastheygrow.Congratulationsandourbestwishes,Love,HensScottKevinlee@CongratulationsonweddingmarshaJoan@CongratulationsonyourweddingDearJennifer:Howmarvelousitistobeabletocongratulateyouonyourwedding!Wewishyouallthehappinessthatyoubothdeserveasyoutravelthroughlifetogether.And,whileyoumayexperiencethosechallengesoflife,youwillneveragainbealoneinconqueringtheseissuesforeachofyouboundtogetherinmarriageformatremendouspowertoexceed,topersevere,andtohelpeachotherbeallthateachcanbe.Again,pleaseacceptoursincerecongratulationsonyourwedding.

Yourssincerely,MarshaJennifer1980@WritingYourMessageSituation

YoulearnedfromyourfriendWangYingthatyourformercoworkerLiJinwasgraduatedwithhighhonorsfromSunYat-sunUniversityyesterday.AndwillcontinuehisstudyintheUnitedStatessoon;writeanemailtocongratulatehim.Waysofthinking1.Finishtheheadingoftheemailatfirst.2.Statethereasonwhyyouarewriting3.Expresspraiseandapprovalofthereader’saccomplishmentinyourCongratulationletter4.Keepyourcongratulationlettersimple,conciseandwithinonepage.5.Bestwishesofthewriterorrestatethemainidea.KeytoWritingYourMessageCongratulationsonyourgraduationb-lijin@DearLi:IlearnedfromWangYingthatyouweregraduatedwithhighhonorsfromSunYat-SenUniversityyesterday.Manycongratulationsonyou!Icanwellimaginehowproudofyouyourparentsarenow,whohavebeenanxiouslyhopingtowitnessyourbrilliantsuccess.AsIunderstand,youwillcontinuestudiesintheUnitedStatessoon.Iwishyougreatersuccessinyourstudiesandresearchwork.Withbestwishes.Yourssincerely,KatyCheckYourselfTask1MultipleChoices:1-5:ddbbd6-10:dcbca

Task2FillintheBlanks:1.________________isbecomingthefavoredchannelofcommunicationinmanyorganizations.2.Therulesofpoliteonlineinteractionareknownas_______________.3.Unsolicitede-mailadvertisementsarecalled___________.4.Writinganentiree-mailmessageinallcapitallettersisknownas______________.5.Probablythemostimportantpartofamemoore-mailmessageisthe___________________.6.Whenlistingitemsinorderofimportance,a__________listshouldbeused.E-mailNetiquetteSpamShoutingSubjectlinenumberedTask3

Translatethefollowingsentences:1.MycolleaguesandIaredelightedthattheyearsofserviceyourhavegiventoyourcompanyshouldatlasthavebeenrewardedinthisway2.Ihopethatthecomingyearwillbringafurtherincreaseinexchangeofculturebetweenourtwocountriesandwelookforwardtocontinuedfriendlyrelationswithyou.3.IamwritingtoconveymywarmcongratulationsonyourappointmenttotheBoardofAsiaIndustriesLtd.4.IamreallygladtohearthatyouhavedonesobrilliantlyintheMatriculation①Examination.Congratulations!Withsuchexcellentresultsyouwillbeabletogetintoanyleadinguniversityyoulike,Iamsure.5.Thankyouforyourletterconveyingcongratulationsonmyappointment.我和我的同事都感到很高興,你為貴公司服務(wù)多年終以這一方式得到應(yīng)有的獎賞。我希望新的一年兩國會有更進一步的交流,我們也盼望兩國的友誼長存。欣聞你獲任命為亞洲實業(yè)有限公司董事會成員,我謹向你致以熱烈的祝賀。祝賀他在大學(xué)入學(xué)(matriculation)考試中獲得好成績,你確信他能考入他所喜歡的重點大學(xué)。感謝你來信對我的任命表達的祝賀。Task3Translatethefollowingsentences:6.我感謝您對我的工作給予的支持,并期望未來能有更好的合作。7.請允許我表達對你提升為總裁的真誠祝賀。8.我們知道你為此付出了很多努力,你的將是實至名歸的。9.祝你和你的事業(yè)繼續(xù)走向輝煌。10.這是一個了不起的成就,我相信你的家人朋友還有你自己一定會引以為豪。Iwishtothankyoufortheassistanceyouhavegivenmeinmyworkandlookforwardtobettercooperationinthefuture.

AllowmetoconveymysincerecongratulationsonyourpromotiontoCEO.Weknowthatyouputforthagreatamountofeffortandthattheawardwaswell-deserved.Wishyouandyourcompanycontinuingsuccess.Thisisanimpressiveaccomplishment,ofwhichIamsureyourfamily,friendsandyouareproud.Task4ReadthefollowingemailandfillintheblankswiththemissinginformationmarkedfromAtoH.From:_____________________________

Date:_____________________________To:_____________________________Cc:_____________________________Subject:____

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