商務交際英語10506試題

文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持 .文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持 .試卷代號：2139中央廣播電視大學2005-2006學年度第一學期“開放?？啤逼谀┛荚囉⒄Z專業(yè)商務交際英語（1）試題2006年1月注意事項一、將你的學號、姓名及分校（工作站）名稱填寫在答題紙的規(guī)定欄內(nèi)?？荚嚱Y(jié)束后，把試卷和答題紙放在桌上。試卷和答題紙均不得帶出考場。二、仔細讀懂題目的說明，并按題目要求答題。答案一定要寫在答題紙的指定位置上，寫在試卷上的答案無效。三、用藍、黑圓珠筆或鋼筆答題，使用鉛筆答題無效。文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持 .I.MULTIPLECHOICE（10小題，每小題1分，共10分）Choosetheletterindicatingthebestchoicetocompleteeachsentenceoransw

ereachquestion:Whichofthefollowingisaninternalbarriertocommunication?theshynessofaperson.adomineeringbossaroomthatissohotthateveryoneisimpatientwitheachotheralloftheaboveareinternalbarriersWhichofthefollowingisamessagedeliverymediumthatavoidstheproblemof"telephonetag"?ascanneratelephonecallc.e-maild.aCPUWhathappensduringthefirststageofeffectiveteamdevelopment?Teammembersdeterminetheirgroupgoals.Teammembersgetacquaintedandbegintoexchangeinformation.Theteamleaderassignsrolestovariousteammembers.Theteamlearnshowtosolveproblemsandovercomeconflict.Whatisthemainobjectiveofamessagethattellsthereceiveraboutanewproductthatwilisoonbeavailableinstores?ToinformTorequestTorecordTopersuade5.Whichofthefollowingsentencescontainsaredundantexpression?CurrentlywehaveanoverstockofredandblueT-shirts,asofthisweek.Asoflastquarter,oursalesprojectionswereaccurate.Thetrendistounderestimatethemarketvalueofexistingproperties.Qualityisourprimaryconcern,regardlessoftheimpactonproductionschedules.Memosare .hardertoformatandkeythanlettersusedtosendamessagetoasupervisorinanothercompanyusedtosendagoodwillmessagetoacoworkerusuallymoreformalthanbusinesslettersAbusesofe-mailmessagewritinginclude spammingshoutingtelecommutingbothaandbWhichtypeofletterisconsideredagoodwillletter?AletterofacknowledgmentApositiveresponseAroutinerequestAlloftheabovewouldbeconsideredagoodwillletterWhichofthefollowingwouldbepartofananalyticalreport?problemstatementconclusionsrecommendationsalloftheaboveWhichofthefollowingisapreliminarypartofaformalreport?a.bibliographytitlepagebothaandbneitheranorbTRUE/FALSE（10小題，每小題1分，共10分）WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook.T/F 11.Whilecomputersarebecomingsmallerandmorepowerful,theyarebecomingmoreexpensive. 12.Insomecultures,noddingtheheadmeans"no"insteadof"yes". 13.Aheterogeneousgroupisonethatincludespeoplewithamixture

ofbackgrounds,abilities,andstrengths. 14.Onlypositivemessagesneedtohaveapositivetone;negativemessagescanonlybenegativeintone. 15.Minutesaresentonlytothemeetingparticipants. 16.Mostbad-newsmessagesshouldbewrittenintheindirectorder. 17.Letterswithnegativemessagestypicallyopenwithreasonsforthenegativenews. 18.Forablindcopy,theinitialsbeappearonthecopybutnotona

noriginal. 19.Gatheringdatabytalkingwithcustomersiscalledsecondaryresea

rch. 20.Whenwritinginapersonalstyle,usethepronounsyouand1.ERRORCORRECTION（10分）文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持 .文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持Rewritethefollowingshortparagraphbyidentifyingallerrorsandcorrectingth

em:Ourfour-personscommitteehasmetseveraltimestodiscussthepossibilityofflexiblescheduling.Therehasbeensomegoodargumentsonbothsidesoftheissue,but,unfortunately,wearedeadlockinourvoting.Wouldyouagreeappointingafifthmembertobreakthetieandhelpourresolvethisimportantmatter?Thankyou.READINGCOMPREHENSION（10小題，每小題2分，共20分）Readthefollowingtwopassagesandanswerthequestions.PassageOne:Inthepast,theworkdaywasfrom9to5andtheworkweekwentfromMondaythroughFriday.Rushhour,bothmorningandevening,wasanightmareasroadsbecamejammedwithcommutersgoingtoandfromtheoffice.Whilerushhourseemstobeheretostay,thetraditionalworkdayandworkweekaregraduallybecomingathingofthepast.Companiestodayarefacingissuessuchasofficeovercrowdingandemployees'desires,whichcompelmanagementtobecreativeinhowandwhereworkgetsdone.Manyofficesfinditbeneficialtohaveflexibleworkinghours.Forexample,employeesmayputintheireighthourssometimebetweenthe7:00a.m.and6:30p.m.Othersmaychoosetoputinfourten-hourdaysaweekinsteadofcomingtotheofficefivedays.Flextimecanalsohelpsaveemployersfromtheexpenseofexpandinganofficebecauseofovercrowding.Desirableofficespaceisatapremiuminmosturbanmarkets,andopeningabranchofficetakestime.Somecompaniesmaychoosetooutsourcework,butothersdonotwanttolosecreativecontrol.Withflextime,moreemployeescanshareofficespacebecausenoteveryoneisthereatthesametime.Whateveracompany'ssituation,ittakescreativity,patienceandteamworktohaveapleasantandproductiveworkingenvironment.Whatcausesrushhour?Commutersnotplanningwellenough.Toomanypeopleheadingforworkatonetime.People'sdesiretodrivetoofast.Onthewhole,employeesseemto .bereluctanttogetinvolvedindecidingwhentheyworkresentnotalwaysworkingfrom9to5takeadvantageofcreativeworkingarrangementsWhatisoneadvantageofflexibleworkinghours?Moreemployeeswillbeatworkatthesametime.Employeeswillworklongerhours.Flexibilityischeaperthanofficeexpansion.Accordingtothepassage,desirableofficespaceis .expensivehardtofindverycrowdedOpeningabranchoffice .willnothelpovercrowdingproblemsdoesnothappenovernightisbadforbusinessPassageTwo:Mostnationsoftheworldexportgoodstoothercountries.Likewise,manyimportgoodsfromothernations.Whydocountriesengageininternationaltrade?Firstly,somecountriesoftheworldhavecertainconditionsthatprovidethemwithabasisforinternationaltrade.Forexample,ColumbiaandBrazilhavejusttherightclimateforgrowingcoffee.Theyexportthesurplustoearnforeignexchangetopayforthegoodstheyimport.Secondly,ifacountryhasanabundanceofnaturalresources,itgenerally

exportssomeofthem.RubberfromMalaysiaandoilfromtheMiddleEastco

untriesareexamples.Thirdly,ifanationisadvancedinscienceandtechnology,itcanproducesophisticatedmachineryandequipment,suchascomputers,jetairplanesandelectricgenerators.Theirmanufacturedgoodsareusuallysoldathighpricesintheinternationalmarket.Sotheyenjoyfavorableconditionsintheinternationaltrade.Inadditiontotradeingoods,thereisanotherformoftrade,i.e.tradeinservices.Theformeriscalledvisibletrade,andthelatter,invisibletrade.Transportation,insurance,financingandtourismaresomeoftheformsofinvisibletrade.Tradeintheseformscanbeasimportanttosomenationsastheexchangeofgoodsistoothers.Accordingtothepassage,internationaltrademeans .exportinggoodstoothercountriesexportinggoodstoandimportgoodsfromothercountriesexchangingnotonlygoodsbutalsoservicewithothercountries32.Thereasonforcountriesoftheworldtoengageininternationaltradeis .tobuildupfriendshipwithpeopleinothercountriestoexchangewhatonehasforwhatoneneedstoprovideassistancetopoorcountriesSaudiArabiausuallyexports toothercountries.oilcoffeecomputerWhosufferfromunfavorableconditionsininternationaltrade?Thedevelopedcountries.Thedevelopingcountries.ThecountriesinWestEurope.10.Whichofthefollowingareviewedasinvisibletrade?Coffee,rubberandoil.Computers,airplanesandelectricgenerators.Transportation,insurance,financingandtourism.V.TRANSLATION（3段短文，每段 5分，共15分）TranslatethefollowingpassagesintoChinese:successfulteamsaremadeupofindividualswhohavedifferentbackgrounds.Inanorganization,effectiveworkteamshavetobebasedonfunction,purpose,orindividualexpertiseratherthanonpersonality.Tocutdowninwordiness,usetheactivevoiceratherthanthepassivevoice.Usingtheactivevoicehelpsyoubedirectandkeepsyoursentencesfrombeingtoowordy.Formalreportsaremorecomplexandlongerthaninformalreports.Becauseofthiscomplexity,youmayspendmoretimeorganizingandwritingaformalreportthanyouwouldprepareaninformalreport.Formalreportsmaybeusedwhenwritingtothetopmanagementofanorganization.VI.WRITING（35分）Accordingtothegivenfacts,formatabusinessenvelope:（5分）Thesender:KangZhuang,GeneralManagerofFORWARDBICYCLECO.LTD.987JiangnanRoad,Kunshan,Jiangsu,China,215300Tel;（0520）5000000Fax;（0520）5000001Thereceiver:Mr.FredJohns,ChiefBuyerofKiddieKomer,Inc.#202-418RichardsStreet,Vancouver,B.C.CanadaV6S3A7文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持Writeacorrectlylaidoutmemoaccordingtothefollowing.（10分）JaneSimmons,PersonnelManagerofAlphaElectronics,80-90ZeusStreet,ManchesterGG736LP,saystoyou,"WillyouwriteamemoformetoSimonClark,mydeputy,please?WhenhereturnsfromholidaynextMondayIshallbestartingathree-dayconferenceatHarogate.AskhimtointerviewthefourcandidatesfortheclericalvacancyintheMailingSectiononMonday,startingat2:30p.m.Heshouldmakeanappointmentifthereisasuitablecandidate.Thecandidateshavebeeninvitedforinterviewandtheirapplicationformsandreferencesareinthemiddledrawerofmydesk.I'11leavemydeskkeyswithyou.OnTuesdayat10a.m.GerryRhodes,theUnionRep,hasanappointmenttoseeme.IfSimonIcandealwithwhateverhewants,Ishallbegrateful.Ifnot,I'llmakeanotherappointmenttoseeGerrywhenI'mbackonTuesday."Writealetteraccordingtothesituationbelow,usingtheblockformatandopenpunctuation.（20分）Situation:TwomonthsagoyoucontactedaScottishcompany,theOrganisersofScottishExhibitions（OSE）,basedat9RiderStreet,Charlestown,CH3MN1,toorganizea3-dayexhibitionofyourproductsinGlasgow.TheexhibitiontookplacelastweekandyouhaveheardfromyourstaffandcustomersthatitwasadisasterbecauseoftheinefficientplanningofthedeputydirectorofOSE,BarbaraMinter.WritealettertoMrs.Minter,describingwhatwentwrong,theconsequencesforyourcompanyandwhatyouwant.Makeupanynecessarydetails.參考答案及評分標準I.MULTIPLECHOICE（10小題，每小題 1分，共10分）Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:TOC\o"1-5"\h\z1.a 2.c 3.b 4.d 5.a6.c 7.d 8.a 9.d 10.bII.TRUE/FALSE（10小題，每小題1分，共10分）WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.F 12.T 13.T 14.F 15.FT 17.F 18.T 19.F 20.TERRORCORRECTION（10分）Rewritethefollowingshortparagraphbyidentifyingallerrorsandcorrectingthem:Ourfour-personcommitteehasmetseveraltimestodiscussthepossibilityofflexiblescheduling.Therehavebeensomegoodargumentsonbothside

softheissue,but,unfortunately,wearedeadlockedinourvoting.Wouldy

ouagreetoappointingafifthmembertobreakthetieandhelpusresolvet

hisimportantmatter?Thankyou.評分標準：TOC\o"1-5"\h\z短文中有5個錯，找出錯誤 5分；改正錯誤 5分。READINGCOMPREHENSION（10小題，每小題2分，共20分）Readthefollowingtwopassagesandanswerthequestions.PassageOne: 26.b 27.c 28.c 29.a 30.bPassageTwo: 31.c 32.b 33.a 34.b 35.cTRANSLATION（3段短文，每段 5分，共15分）TranslatethefollowingpassagesintoChinese:文檔來源為：從網(wǎng)絡收集整理文檔來源為：從網(wǎng)絡收集整理.word版本可編輯.歡迎下載支持.Vancouver,B.C.V6s3A7Vancouver,B.C.V6s3A7文檔來源為：從網(wǎng)絡收集整理文檔來源為：從網(wǎng)絡收集整理.word版本可編輯.歡迎下載支持.Vancouver,B.C.V6s3A7Vancouver,B.C.V6s3A7Successfulteamsaremadeupofindividualswhohavedifferentbackgrounds.Inanorganization,effectiveworkteamshavetobebasedonfunction,purpose,orindividualexpertiseratherthanonpersonality.成功的團隊是由北京各異的人組成的。 在一個機構(gòu)里，組建工作高校的團隊要考慮的是其功能、目的、或是各人的專業(yè)特長，而不是個性。Tocutdowninwordiness,usetheactivevoiceratherthanthepassivevoice.Usingtheactivevoicehelpsyoubedirectandkeepsyoursentencesfrombeingtoowordy.為了避免羅嗦，要使用主動語態(tài)，而不要使用被動語態(tài)。使用主動語態(tài)有助于直接表達你的意思，也可以避免句子過于冗長。Formalreportsaremorecomplexandlongerthaninformalreports.Becauseofthiscomplexity,youmayspendmoretimeorganizingandwritingaformalreportthanyouwouldprepareaninformalreport.Formalreportsmaybeusedwhenwritingtothetopmanagementofanorganization.正式報告比非正式報告的篇幅長且復雜。由于其復雜性，在組織和寫作一份正式報告時，你會比準備一份非正式報告花更多時間。 向機構(gòu)的最高領導層報告時，可能要撰寫正式報告。VI.WRITING（35分）Accordingtothegivenfacts,formatabusinessenvelope:（5分）FORWARDBICYCLECO.LTD.987JiangnanRoadKunshan,Jiangsu,215300ChinaMr.FredJohnsKiddieKomer,Inc.#202-418RichardsStreet評分標準:文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持文檔來源為文檔來源為:從網(wǎng)絡收集整理 .word版本可編輯 .歡迎下載支持 .格式：3分內(nèi)容：2分JaneSimmons,PersonnelManagerofAlphaElectronics,80-90ZeusStreet,ManchesterGG736LP,saystoyou,"WillyouwriteamemoformetoSimonClark,mydeputy,please?WhenhereturnsfromholidaynextMondayIshallbestartingathree-dayconferenceatHarogate.AskhimtointerviewthefourcandidatesfortheclericalvacancyintheMailingSectiononMonday,startingat2:30p.m.Heshouldmakeanappointmentifthereisasuitablecandidate.Thecandidateshavebeeninvitedforinterviewandtheirapplicationformsandreferencesareinthemiddledrawerofmydesk.I'llleavemydeskkeyswithyou.OnTuesdayat10a.m.GerryRhodes,theUnionRep,hasanappointmenttoseeme.IfSimoncandealwithwhateverhewants,Ishallbegrateful.Ifnot,I'llmakeanotherappointmenttoseeGerrywhenI'mbackonTuesday."Sample:TO:SimonClark,deputyPersonnelManagerFROM:MsJaneSimmons,PersonnelManagerDATE:2July2004SUBJECT:InterviewonMondayIamattendingathree-dayconferenceatHarogateandwouldbegratefulifyoucouldinterviewthefourcandidatesfortheclericalvacancyintheMailingSectiononMonday.Theinterviewsstartat2:30p.m.andtherelevantapplicationformsandreferencesareinthemiddledrawerofmydesk.ThekeyshavebeenleftwithLinda.Ifthereisasuitablecandidate,pleasemakeanappointment.IhavealsoarrangedtomeetGerryRhodes,theUnionRepresentativeonTuesdayat10a.m.Ifyoucandealwithwhateverhewants,Ishallb