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經(jīng)典word整理文檔,僅參考,雙擊此處可刪除頁眉頁腳。本資料屬于網(wǎng)絡(luò)整理,如有侵權(quán),請聯(lián)系刪除,謝謝!國家開放大學(xué)電大《管理英語4》網(wǎng)考形考任務(wù)題庫及答案國家開放大學(xué)電大《管理英語4》網(wǎng)考形考任務(wù)題庫及答案形考任務(wù)1一、選擇填空題(每題10分,共5題)題目1—Isitpossibleforyoutoworkouttheplantonight?—__________選擇一項:A.I'lldothat.B.Ithinkso.C.I'dloveto.題目2—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?—________________.選擇一項:A.'agoodideaB.No,IalreadyhaveplansC.Idloveto,but'mbusythisweek題目3______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.選擇一項:A.DuetoB.InspiteofC.Because題目4______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.選擇一項:A.NotonlyB.DonotonlyC.Notonlydo題目5ATTfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.選擇一項:A.morelikelyB.morelikeC.moreunlikely題目6二、閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(共50WhoKilledNokia?Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleaders'tseethedisruptiveiPhonecoming.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondto'sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'stopmanagershadaterrifyingreputation.SomemembersofNokia'sboardandtopmanagementweredescribedas“extremelytemperamental”andregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingsthey'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'goals.Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseanddeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.”Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.操作提示:正確選T,錯誤選F。1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.(F)2.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'tlistentothem.(F)3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.(T)4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.(F)5.Nokia'stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.(T)形考任務(wù)2第一套105題)題目1—Willyougoonapicnicwithustomorrow?—____________________.選擇一項:A.Yes,butI'llhaveEnglishclassesB.Sorry,IhaveanappointmentwithDr.BrownC.I'mafraidIhavenoidea題目2—Ifyoucantsaywhatyou'vecometosayatthemeeting,what'sthepoint?—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.選擇一項:A.IamnotsureB.IcanseethatC.Iknowthat題目3EverytimeItriedtosaysomething,hewould______tosomethingelse.選擇一項:A.moveoffB.moveonC.moveover題目4Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.選擇一項:A.whenB.thatC.who題目5WhenthemessagefinallyreachedtheCenter,it__________“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”選擇一項:A.wasB.hadC.have題目6二、完型填空(共50分)操作提示:通過下拉選項框選擇正確的詞匯。WhatWeHaveHere:AFailuretoCommunicateItistheweirdestthing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstayconnectedwithanyone.Shouldyoushootoffanemail?Tapoutatext?PostaprivatemessageonFacebook?WriteontheirFacebookwall?Skype,poke,pingorconjurethemuponadigitaltincanphone?Andonceyoureachsomeone,youwonder:Ishepayingattention?Howdoyouknow?Evenwiththetechno-easeofcountlesscommunicationdevices,conversationscanstillbetroublesome.Questionsareaskedandansweredoutoforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.第二套10分,共5題)題目1—Howcanyouexplainthelatestsituation?—____________________,Iknowitisallmyfault.選擇一項:A.SorryB.ExcusemeC.I'mafraid題目2—Howdidyourmeetinggoyesterday?—____________________actually,itwasreallyfrustrating.選擇一項:A.NotsogoodB.VerygoodC.Nothingspecial題目3Intodaysenvironment,__________peopleareoftenburnedout,tsimportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.選擇一項:A.whereB.whenC.while題目4Whatyouneedtodoistokeepthingsshortandsweet,justthe______.選擇一項:A.questionsB.topicsC.highlights題目5Hesleftnow,butproductivityhasn't______thatmuch.選擇一項:A.carriedonB.caughtupC.pickedup題目6二、閱讀理解:根據(jù)文章內(nèi)容,完成選擇題(共50CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaArmyCommanderwhosentthemessage“Sendreinforcements,'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.-Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.-Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.-Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.操作提示:通過題目后的下拉選項框選擇正確答案。1.Confirmingreceptionofthesentmessagesmeans.A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstoodC.themessagesarecorrectlyunderstoodbyrightreceivers2.InthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain?A.Conceiving.B.Sending.C.Receiving.2.WhatisChinesewhispers?A.WhowhispersinChinese.B.Agametopassmessagearoundinawhisper.C.Chinesepeoplewhodon'tnormallytalkveryloudly.3.AllocativefailuredoesNOThappenwhen.A.therightinformationgoestotherightplaceB.acompanygathersfalseinformationC.thecorrectinformationisnotreceivedbytherightdepartmentorperson5.Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohuman回答A.Decreasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.C.Increasingcustomercomplaints.第三套一、選擇填空題(每題10分,共5題)題目1—Ifyoucan'tsaywhatyouvecometosayatthemeeting,what'sthepoint?—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.選擇一項:A.IamnotsureB.IcanseethatC.Iknowthat題目2—Howdidyourmeetinggoyesterday?—____________________actually,itwasreallyfrustrating.選擇一項:A.NotsogoodB.VerygoodC.Nothingspecial題目3Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.選擇一項:A.hasbeensufferingB.isgoingtosufferC.issuffering題目4EverytimeItriedtosaysomething,hewould______tosomethingelse.選擇一項:A.moveoffB.moveonC.moveover題目5Intodaysenvironment,__________peopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.選擇一項:A.whereB.whenC.while題目6二、閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(共50HabitsofHighlyEffectiveCommunicatorsIt'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdontalignwithyourwords,youarestoringuptroubleforthefuture.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Donthidebehindacomputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthat'reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示:正確選T,錯誤選F。1.Communicationandleadershipdon'talwaysgohandinhand.(F)2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.(F)3.Usingtechnicaljargonmakesaleaderconvincing.(F)4.Communicatingsincerelyisalwaysthebest.(T)5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.(T)形考任務(wù)3一、選擇填空題(每題10分,共5題)題目1—Whatareyourteammateslike?—_____________選擇一項:A.Theyareallwarmheartedandhelpful.B.Theyalllikesportsandgames.C.Theyareallgoodfriends.題目2—CouldIborrowyouriPadforafewhours?—_____________選擇一項:A.Yes,youcan.B.Sure,hereyouare.Enjoyyourtime.C.Itdoesn'tmatter.題目3Regularandconcretefeedbackisimportant______whoisnotperforminguptoherpotential.選擇一項:A.whentodealwithaworkerB.whendealingwithaworkerC.whendealtwithaworker題目4IbelievethatIhavealottocontribute______ateamenvironment,andamcomfortableinbothleadershipandplayerroles.選擇一項:A.toB.withC.for題目5Themajorityoftheseteamchallenges______anywhere.選擇一項:A.candeliverB.aredeliveredC.canbedelivered題目6閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(共50TipsforTeamBuildingWhenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes?Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatortheseminarfailstoimpactlongtermbeliefsandactionsbackatwork.I'mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities—infactIleadthem—buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkby“retreating”asagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.-Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.-Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown—theproblemisnotusuallytheirpersonalities;instead,itisoftenthefactthattheteammembershaventagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.-Buildfunandsharedoccasionsintotheorganizationsagenda—holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.-Useicebreakersandteamworkexercisesatmeetings—thesehelpteammembersgettoknoweachother,sharedetailsabouteachotherslives,andhavealaughtogether.-Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgiftcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildinglistedabove,'llbeamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughttogether.操作提示:正確選T,錯誤選F。1.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.(T)2.Theauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.(F)3.“Retreat”inthefirstparagraphmeanswithdrawaloftroopsafteradefeat.(F)4.Icebreakingmotivatesteammemberscompetewitheachother.(F)5.Agoodteamworkcultureenablesindividualsmakemoreeffortstogether.(T)形考任務(wù)4第一套一、選擇填空題(每題10分,共5題)題目1—__________—Youmightaswellwriteathanks-note.選擇一項:A.Howdoyouliketherewards?B.Whatdoyoudowiththerewards?C.Couldyousuggestsomewaysoftherewards?題目2—CanIgetyouacoupleoftea?—_________________________.選擇一項:A.ThatsveryniceofyouB.WithpleasureC.Youcan,please題目3Alltheteammemberstriedtheirbest.Welostthegame,_________.選擇一項:A.howeverB.thereforeC.since題目4______thejob,employersdon'twanttohirepeoplewhoaredifficulttogetalongwith.選擇一項:A.DespiteofB.RegardlessC.Regardlessof題目5Learningnewthingshasalwaysbeenagreat______forme.選擇一項:A.motivatorB.motivateC.motivation題目6二、聽力理解:聽錄音,判斷正誤(共50請聽錄音:操作提示:正確選,錯誤選“F”。1.Humanresourcessupportedtheproposalofgivingthebusinessintelligenceapayincentiveeverythreemonthsatthebeginning.(F)2.BradfromhumanresourcessupportsScott's(T)3.CarlottaisthemanagerofHRD.F)4.Menandwomeninthebusinessintelligenceteamwhohavebeenselectedtogettheprizewillreceivethesamerewardingthings.(F)5.Theprize-winnercannotchoosetheprizethatcostsmorethan$500.7.Theprize-winnercanonlyhavematerialawardsandnodayoff.(T)第二套一、選擇填空題(每題10分,共5題)題目1—You'dbetternotpushyourselftoohard.Youcanasktheteamandlisten.—__________選擇一項:A.Youareright.B.No,wetdothat.C.Ithinkitwillkillourtime.題目2—DoyoumindifIusevoucherstospendinarestaurant?—__________選擇一項:A.Yes,please.B.Notatall.Goahead.C.No,thankyou.題目3Companiesare______interestedinyoursoftskills______theyareinyourhardskills.選擇一項:A.so…that…B.as…as…C.not…until…題目4Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker'sday.選擇一項:A.lookupB.lightupC.liftto題目5Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel______thecompanycaredaboutthemandtheirwell-being.選擇一項:A.asifB.evenifC.like題目6二、閱讀理解:根據(jù)文章內(nèi)容,完成選擇題(共50HowGoogleContinuestoKeepEmployeesHappyWorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.WorkingforGooglecomeswithperksthatmostotherorganizationscantprovide--bowlingalleys,freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany'ssecrettosuccessisputtingthesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoalofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creatingaworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyaltothecompany.“It'slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployeesandfutureonestoloveithere,because'swhat'sgoingtomakeussuccessful,”saidKarenMay,theVicePresidentofpeopledevelopmentatGoogle.Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiringandchallenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtimeonaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemundanetasksthatoftenmakeworkersfeeluninspiredabouttheirjobs.Lastly,Googleshowseachemployeejusthowimportantheorsheistothecompany.Eachemployee,regardlessofherspotonthetotempole,hasaninfluenceonhowGoogleperforms.“Ifyouvaluepeople,andcareaboutthemaswholepeople,onethingyoudoisgivingthemavoice,andyoureallylisten,”Maysaid.GoogledoesjustthatbyhostingemployeeforumseveryFriday,wheretheydiscussthe20most-askedquestions.Employeeshaveaccesstoallcompanyinformation,addingasenseoftrust,andemployeesandleadersworktogethertosolveproblems.操作提示:通過題目后的下拉選項框選擇正確答案。1.HowwouldyoudescribeGoogle?A.Medium-sizedinternationalcompanyB.LargeglobalenterprisesC.LargeAmericancompany2.WhichonedoesNOTbelongtothemethodsthatGooglemotivateitsemployees?A.PromotingtheemployeewhohasmoreinfluenceonGooglethehigherjobposition.B.Shuttlingtheemployeesbetweenhomeandoffice.C.Offeringentertainingequipmentinworkplace.3.WhofoundedGoogle?A.LarryPageandSergeyBrinB.KarenMayC.SergeyBrin4.IfyouareanormalemployeeofGoogle,whatcouldyoudoEXCEPT?A.KnowallinformationofGoogleanddiscussquestionswithyourleaders.B.Onlyworkfortheprojectyouchoose.C.Playbowlingwithyourcolleaguesandgetawayfrommundaneerrands.5.WhatisGoogle'ssecrettosuccess?A.Innovatinghi-techproducts.B.Payinghighsalarytotheemployeesandpracticingstrictmanagement.C.Valuingthehappinessofitsemployeesasmuchasinnovatinggoodproducts.形考任務(wù)5一、選擇填空題(每題10分,共5題)題目1—IthinkIhavemadeagreatmistake.—____________選擇一項:A.Idontthinkso.Youreallymadeanerror.B.Idontthinkso.It'sreallyterrible.C.Idon'tthinkso.It'snotyourfault.題目2—Over-the-top?Youmean…—____________選擇一項:A.Well,sometimesyourco-workersfeelthatyouaretooloud.B.No,Idont.C.Thanksalot.題目3Withouthisassistance,I________theresearchlastmonth.選擇一項:A.wouldnothavecompletedB.couldnotfinishC.shouldnotfinish題目4Theyhavecometotheconclusion________thiswinterwillbeevencolderthanbefore.選擇一項:A.thatB.forC.which題目5Goodwork________goodpay.選擇一項:A.deservesB.requestsC.deserts題目6二、閱讀理解:根據(jù)文章內(nèi)容,完成選擇題(共50HowtoHandleaBadPerformanceReviewGettingabadperformancereviewcanmakeyoufeelangry,unappreciated,defeated,andhopeless.Butit'snottheendoftheworld.Rememberthatthewayyourespondtothisappraisalcanmakeallthedifferenceinthenextone.Evenifyoubelievethatthereviewisinaccurateandthatyourbossiscompletelywrong,youwillbenefitbyreactinginamature,adultmanner.Herearesomesuggestions:Staycalm.Relax.Breathe.Donotoverreactandbeobjective.Especially,donotsaythingsthatwilllikelyberegrettedlater.Besides,thepersongivingtheperformancereviewmayormaynotbetheonewhohaswrittenthebadreview.WhattoDoWhenReceivingaBadPerformanceReviewIt'sbesttolistenattentively.Andmakecommentsorremarksonlywhenaskedforthem.Besides,duringtheperformancereview,youwillbegiventhechancetorespondandmaydisagree.WhattoDoAfterReceivingaBadPerformanceReviewDon'tbeintimidatedbythebadperformancereviewandwanttoquitthejob;instead,learnfromit.Also,iftheorganizationallowstheiremployeestomakeawrittenstatementontheirownbehalf,domakeone.Itisimportantfortheworkertoshowwhyshedoesnotagreewiththebedperformancereview;forinstance,anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnesstocomplywithanyconstructivesuggestions.WaystoImproveaBadPerformanceReviewAwaytoimproveabadperformancereviewistosetself-reviews,thatis,establishperformancestandards.Anotherwaytoimproveabadreviewistolearnmoreaboutwhatthemanager,supervisor,orbosswantsorexpectsfromhis/heremployees.Learningwhatitwasthatcausedabadperformancereviewhelpstoimproveprofessionalgrowthandencouragesaswellasmotivatestheworkertodobetterinordertoreceiveagoodreviewnexttime.操作提示:通過題目后的下拉選項框選擇正確答案。1.Whatshouldyoudowhenyouaregivenabadperformancereview?A.Arguewithyourboss.B.Makeimmediateremarks.C.Staycalmandlistencarefully.2.Whatshouldyoudoafteryouaregivenabadperformancereview?A.Quityourjobimmediately.B.Insistonmakingcomments.C.Learnfromthereview.3.Whatshouldyoudoifyoudonotagreewiththebadperformancereview?A.Tellthebossdirectlythatyoudonotagreewiththereview.B.Makeawrittenstatementonyourownbehalfifitisallowed.C.Donotexpressyourdifferentunderstandinginawrittenstatement.4.Howdoyouimproveabadperformancereview?A.Understandtheestablishedperformancestandards.B.Learnmoreaboutwhattheemployeewantsorexpects.C.Learnwhatthepersonwhogivesthereviewmaythink.5.Whyshouldweunderstandthecauseofabadperformancereview?A.Becauseithelpstheemployeetogetpromotedimmediately.B.Becauseitencouragesandmotivatestheworkertodobetter.C.Becauseitpreventstheemployeefromprofessionalgrowth.形考任務(wù)6105題)題目1—Whichofthesehatsdoyouwant?—_______.Eitherwilldo.選擇一項:A.Idon'tmindB.NoproblemC.Goahead題目2—Ifyoudon'tbelieveinyourself,nooneelsewill.—_____.Confidenceisreallyimportant.選擇一項:A.That'snotthepointB.Idon'tthinksoC.Icouldntagreemore題目3All_____glitters(閃閃發(fā)光)isnotgold.選擇一項:A.thatB.whichC.what題目4Onhearingthenewsof______themajorexamagain,thegirlburstintotears.選擇一項:A.herhavingfailedB.shefailedC.herbeingfailed題目5Sheisveryadaptiveandsoonadapted______tothecampuslife.選擇一項:A.withB.toC.as題目6二、完型填空(共50分)操作提示:通過下拉選項框選擇正確的詞匯。OnMay27,1995,ourlifewassuddenlychanged.Ithappenedafewminutespastthree,whenmyhusband,Chris,fellfromhishorseasitjumpedoverafence.Chriswasparalyzed癱瘓)fromthechestdown,unabletobreathenormally.Ashewasthrownfromhishorse,weenteredintoalifeofdisabilitywithlotsofunexpectedchallenges.Wewentfromthe“haves”tothe“have-nots”.Orsowethought.Yetwhatwediscoveredlaterwereallthegiftsthatcameoutofsharingdifficulties.Wecametolearnthatsomethingwonderfulcouldhappeninadisaster.AllovertheworldpeoplecaredforChrissomuchthatlettersandpostcardspouredineveryday.BytheendofthethirdweekinamedicalcenterinVirginia,about35,000piecesofmailhadbeenreceivedandsorted.Asafamily,weopenedletterafterletter.Theygaveuscomfortandbecameasourceofstrengthforus.Weusethemtoencourageourselves.Iwouldgotothepileoflettersmarkedwith“funny”ifweneedalaugh,ortothe“disabled”boxtofindadvicefrompeopleinwheelchairsoreveninbedlivinghappilyandsuccessfully.Theseletters,werealized,hadtobeshared.Andsohereweofferoneofthemtoyou.形考任務(wù)7一、選擇填空題(每題10分,共5題)題目1—Sorryforbeinglate.Ishouldhavecalledyouearlier.—__________.vejustarrived選擇一項:A.'snotroubleB.YouarewelcomeC.Thatsallright題目2—TheAutoShowintheCityStadiumhasbeencanceled.—Oh,no!_________選擇一項:A.Whatapity!B.Itdoesn'tmatter!C.I
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