輔助人力資本PPT講義課件教材

EmploymentMode:contractwork雇傭方式：合同工EmploymentRelationship:transactional雇傭關(guān)系：交易Examples:

assemblers(Nike)裝配工人 clericalworkers(Halliburton)辦事員 payroll(Continental)薪水單 catering(ARAMARK)籌辦人員HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitectureAncillaryAncillary

AncillaryHumanCapital輔助人力資本

LowStrategicValue:Operationalrole低戰(zhàn)略價值：操作性角色LowUniqueness:Genericknowledgeandskills普遍性：普遍性知識和技能EmploymentMode:partnership雇傭方式：伙伴EmploymentRelationship:collaborative雇傭關(guān)系：合作Examples:

“wildducks”(IBM)野鴨 designengineers(w/Boeing)設計工程師 trainers(Merck/Forum)培訓師 authors(McGraw-Hill)作者

HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticAncillaryAncillaryCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitecture

IdiosyncraticHumanCapital獨特的人力資本

LowStrategicValue:Intermittentlinktocompetence低戰(zhàn)略價值：與核心價值間接聯(lián)系HighUniqueness:Specializedknowledgeandskills獨一無二：特殊的知識和技能TRADITIONALJOB-BASEDEMPLOYMENT傳統(tǒng)的以工作為基礎的雇傭ALLIANCE/PARTNER聯(lián)盟/伙伴CONTRACTWORK合同工KNOWLEDGEWORK知識性工作S-specificjob特殊工作T&D-short-term短期研發(fā)T&D-currentjob現(xiàn)在的工作T&D-external外部$-internalequity內(nèi)部公平S-immediateperform直接行為$-group群體Job-narrow/simple工作范圍小、簡單$-short-term短期PA-quality質(zhì)量Job-customized用戶化的工作$-bonus$-performance績效$-industryexperience工業(yè)經(jīng)驗S-strategycontribute戰(zhàn)略捐贈$-salary薪酬Job-rotation工作輪換S-solveproblems解決問題S-best最好Job-security安全$-high高級Job-empower授權(quán)PA-strategycontribute戰(zhàn)略性捐贈T&D-investment技術(shù)培訓投資PA-workw/othersT&D-OJT在職培訓T&D-team技術(shù)研發(fā)團隊T&D-continuous持續(xù)性S-potential潛力S-promotew/in提升PA-develop培訓Job-dynamic工作動力Job-standardized標準化$-hourly小時KEY

Jobdesign工作設計Staffing人員供給Training培訓Appraisal評價Compensation補貼LowVALUEhighLowUNIQUEhighPlottingHRPractices人力資源實踐策略STUDY:152multi-productfirms>200employeesCEO,VPHR,lineexecsLepak&Snell,2001唯一性價值高高研究：152家超過200雇員的多元產(chǎn)品公司的CEO,資深人力專員，一線經(jīng)理Rewards報酬Appraisal評價Development培訓Staffing員工供給JobDesign工作設計

enriched&empowered授權(quán)、提供資源customized用戶導向

aptitude(abletolearn)才能（學習能力）promotefromwithin提升

continuouson-the-job現(xiàn)場培訓firm-specific公司特色

focusonstrategiccontribution關(guān)注對戰(zhàn)略的貢獻developmental培訓

externalequity(highwages)外部公平（高工資）payforknowledge,experience,seniority為知識，經(jīng)驗、資歷付薪ownershipandperks持股COMMITMENT-BASEDHRMSYSTEM以責任為基礎的人力資源管理系統(tǒng)HighValueHighValueLowValueLowValueUniqueGenericGenericIdiosyncraticIdiosyncraticAncillaryAncillaryCompulsoryCompulsoryHumanCapitalArchitectureCoreCoreHumanCapital核心人力資本EmploymentMode:knowledgework雇傭方式：知識工作EmploymentRelationship:organization-focused雇傭關(guān)系：組織為核心

clearlydefined清晰定義moderatelyempowered適度授權(quán)

externalrecruitment外部招募achievement成就HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticAncillaryAncillaryHumanCapitalArchitectureHumanCapitalArchitectureCompulsoryPRODUCTIVTY-BASEDHRMSYSTEM生產(chǎn)率為基礎的人力資源管理系統(tǒng)EmploymentMode:traditionaljob雇傭方式：傳統(tǒng)工作EmploymentRelationship:jobfocused雇傭關(guān)系：工作為核心CompulsoryHumanCapital公用型人力資本Rewards報酬Appraisal評價Development培訓Staffing員工供給JobDesign工作設計

limitedtofirm-specific局限于公司的具體情況short-termfocus關(guān)注短期

developmental培訓focusonperformance關(guān)注績效

externalequity(marketrate)外部公平（市場比例）payforperformance為績效付薪

well-defined準確定義limitedscope范圍有限

outsourced(perhaps)外部資源（也許）contractforaspecifictask為特別的任務招聘

limitedtorules&procedures局限于規(guī)章、流程

administrative行政管理

hourlyorcontract-contingent按小時或臨時工作付薪HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitectureAncillaryAncillaryCOMPLIANCE-BASEDHRMSYSTEM服從為基礎的人力資源管理系統(tǒng)EmploymentMode:contractwork雇傭方式：合同工EmploymentRelationship:transactional雇傭關(guān)系：交易AncillaryHumanCapital輔助性人力資本Rewards報酬Appraisal評價Development培訓Staffing員工供給JobDesign工作設計

team-based團隊為基礎enriched&autonomous資源豐富/自主

abilitytocollaborate能夠合作achievement成就

continuouson-the-job持續(xù)在工作中培訓firm-specific公司具體情況

team-oriented團隊為核心goalaccomplishment完成目標

group-basedincentives團隊為基礎的激勵contract,salary,pay-for-knowledge合同，薪酬，為知識付薪HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticAncillaryAncillaryCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitectureCOLLABORATIVEHRMSYSTEM合作的人力資源管理系統(tǒng)EmploymentMode:partnership雇傭方式：伙伴EmploymentRelationship:collaborative雇傭關(guān)系：合作IdiosyncraticHumanCapital獨特的人力資本Rewards報酬Appraisal評價Development培訓Staffing員工供給JobDesign工作設計HumanCapitalArchitecture人力資本架構(gòu)low Uniqueness highlow StrategicValue high

HumanCapitaluniquevalue

HRMSystem

EmployModeRelationalExchange相關(guān)交流Transactional交易Internalization內(nèi)部化Externalization外部化IdiosyncraticHC獨特的人資

Mode:Partnership方式:伙伴

HR:Collaborative人資：合作

-selectonpastexperience依賴過去的經(jīng)驗選擇

-developtherelationship發(fā)展關(guān)系

-evolvingscope擴大范圍-rewardsforideas獎勵好主意

CoreHC核心人資

Mode:Knowledgework方式：知識工作HR:Commitment-based人資：責任為基礎-staffbasedonpotential基于潛力的雇員-develop(firm-specific)培訓（公司實際）-extensivepay&benefits增加薪水、利潤-autonomy/self-direction自主-mistakesareimportant犯錯是必要的CompulsoryHC公用型人資

Mode:Traditionaljob方式：培訓工作

HR:Productivity-based人資：生產(chǎn)率為基礎

-staffbasedoncurrentskill基于現(xiàn)在的技能雇傭-lessdevelopment培訓少-marketwage市場工資-focusonSTperformance關(guān)注即刻的績效-mistakesabovethewaterline流水線上的錯誤

AncillaryHC輔助性人資

Mode:Contractwork方式：合同工HR:Compliance-based人資：服從

-standardize/simple(outsource)標準化/簡單（外部資源）-focusonrules&procedures關(guān)注制度和流程-narrowscope范圍窄-erroravoiding避免錯誤-hourlypay按小時付薪人力資本唯一性有價值人力資源管理系統(tǒng)雇傭方式唯一性戰(zhàn)略價值高高Oneflawinknowledgemanagementisthatitoftenneglectstoaskwhatknowledgetomanageandtowardwhatend.

知識管理的一個錯誤是經(jīng)常忽視什么樣的知識應該管理以及何時結(jié)束。Knowledgeshouldbemanagedwithinthecontextwherevalueiscreated.應當管理能夠創(chuàng)造價值的知識。 --TomStewart…LinkBackToCoreCompetence.在返回到核心能力FOCUSON關(guān)注:

Governance控制TMT技術(shù)管理團隊Culture文化ValueChain價值鏈TaskEnvironment任務導向Stakeholders持股RemoteEnvironment外部環(huán)境低價值高低唯一性高社會資本圖技術(shù)管理團隊快速診斷&外部伙伴研發(fā)&政府質(zhì)量小組產(chǎn)品&

技術(shù)管理團隊市場&銷售生產(chǎn)&原材料供應研發(fā)&供應商研發(fā)&產(chǎn)品技術(shù)支持&消費者研發(fā)&消費者研發(fā)&質(zhì)量技術(shù)管理團隊&研發(fā)&管理客戶服務&消費者文化(技術(shù)管理團隊)技術(shù)管理團隊&研發(fā)技術(shù)管理團隊&研發(fā)技術(shù)管理團隊&研發(fā)&制造人員技術(shù)管理團隊&研發(fā)技術(shù)管理團隊&消費者內(nèi)部&外部研發(fā)支配市場&消費者研發(fā)團隊生產(chǎn)&銷售管理信息系統(tǒng)&研發(fā)生產(chǎn)團隊生產(chǎn)&質(zhì)量研發(fā)&銷售銷售/質(zhì)量管理團隊&送貨ScottA.Snell,CornellUniversityPATTERNS:

模型Explicit清楚---------Tacit技巧Transactional透明----------Relational相關(guān)Effectiveness效果----------Efficiency效率FOCUSON關(guān)注:

Governance控制TMT技術(shù)管理團隊Culture文化ValueChain價值鏈TaskEnvironment任務導向Stakeholders持股RemoteEnvironment外部環(huán)境低價值高低唯一性高BIOTECHINC:MappingSocialCapital社會資本圖TMTRapids&Ext.PartnerR&D&GovernmentQualityTeamProduction&TMTMarketing&SalesProduction&RawMatSupR&D&SuppliersR&D&ProductionTechSupport&CustomerR&D&CustomerR&D&QualityTMT/R&D&U.S.RegulatoryCust.Service&CustomerCulture(TMT)TMT&U.S.R&D*TMT&U.S.R&D*TMT/R&D&U.S.Mfg.TMT&U.S.R&DTMT&CustomerR&D&ExternalR&DGovernanceMarketing&CustomerR&DTeamProduction&SalesMIS&R&DProductionTeamProduction&QualityR&D&SalesSales/TMT&DistributorsScottA.Snell,CornellUniversityPATTERNS:

模型Explicit清楚---------Tacit技巧Transactional透明----------Relational相關(guān)Effectiveness效果----------Efficiency效率FOCUSON關(guān)注:

Databases數(shù)據(jù)庫Patents專利Processes過程Systems系統(tǒng)Manuals手冊低價值高低唯一性高組織資本圖LN:感情LN:性別(建議)LN:基因新聞LN:連接數(shù)據(jù)庫LN:研究數(shù)據(jù)庫(20+)研發(fā)過程生產(chǎn)保護膜LN:新產(chǎn)品產(chǎn)品改進LN:消費者協(xié)會新聞生產(chǎn)過程質(zhì)量裝運消費者服務管理信息系統(tǒng)專利ScottA.Snell,CornellUniversityBiotech,Inc.核心CORE能力ENABLINGSUPPORTING支持LINKING相關(guān)LowVALUEhighLowUNIQUEhighMappingOrganizationalCapital組織資本圖FOCUSON關(guān)注:

Databases數(shù)據(jù)庫Patents專利Processes過程Systems系統(tǒng)Manuals手冊LN:FeelingsLN:Sexions(Suggestions)LN:GenNews基因新聞LN:ContactDatabaseLN:ResearchDatabases(20+)R&DProcessProductionPlateCoatingLN:NewProductsProductImprovementLN:CustomerIndustryNewsProductionProcessesQualityShippingCustomerServiceManagementInfo.SystemPatents專利ScottA.Snell,CornellUniversityBiotech,Inc.核心CORE能力ENABLINGSUPPORTING支持LINKING相關(guān)唯一性高價值高研發(fā)過程

SummaryPoints總結(jié)Mappinghumancapitalhelpsstructuretheconversation.人力資本圖有助于組織會談Differenttypesofhumancapitalare(shouldbe)managedindifferentways.不同類型的人力資本應當以不同的方式管理InadditiontoHC,therearesocialandorganizationaldimensionsofIC.除了人力資本，還有社會資本和組