通用潛在客戶評審

PotentialrRDATAASSESSMENTDATADate日期Assessedby評審人AssessmentCriteriaOverallRatingScoreOverallRatingResultTeamLeaders’AssessorPhone ChemElec電器 Met金屬Product產(chǎn)品Phone FaxNo.傳真rContactsPosition職位CorrectiveAction糾正措施O/LationReviewManagementResponsibility管理職責4QualitySystem8ContractReview1DesignControl4andDataControl制2Purchasing4ProductIdentificationand1ProcessControl6InspectionandTesting6Inspection,MeasuringandTest檢驗，測量和試驗設備4ControlofNonconforming2CorrectiveandPreventive5Handling,Storage,Packagingand搬運，儲存，包裝及交付6ControlofQualityRecords制1InternalQualityAudits5Training培訓1GeneralMotorsSpecific1TotalscoreTARGETDATEFORCORRECTIONOFALL:Element>rnotfamiliar>Implementation80–95%completeandedevidenceisavailable.Fullimplementationandconfirmedevidenceofeffectiveness-rmetminimumreq.>ysisofresults&continuousimprovementcanbe>rhasreachedworldclassperformanceandcontinuousimprovementinallareas.>risbest-in-class,demonstratesignif.InnovationbeyondcustomerrequirementsandsetstheindustryTotalNoof Total No.of =Overallrequirementsofelementandhas06件risfamiliarrequirementsofelementbutthere17norisfamiliar8requirementsofelement2has>ationisavailable39implementationisonly0–>ationisavailable4implementationis30–60%Implementation60–80%complete5therepreliminaryevidenceof.Note:ToPassorbe mendedaminimumscoreofseven(7)isrequiredoneveryapplicable REVIEW文件審核 r供應商AssessmentDate評審日期QuestionAssessor HasaqualitymanualcoveringtherequirementsofQS-9000 prepared?Doesthequalitymanualincludeormakereferencetoqualitysystemproceduresandoutlinethestructureoftheationusedinthequalitysystem?QS9000ManagementResponsibilityQuality質(zhì)量方OrganizationManagementrepresentativeManagementreviewBusinessn業(yè)務計Customersatisfaction nningCrossfunctionalteamsFeasibilityreviewsControlns控制計ProcessFMEA’s(ContractreviewDesigncontrolasapplicable)DesignreviewDesignverificationDesignvalidationDesignchangesProductionPartApprovalContinuousImprovementFacilitiesandToolingManagementandDataControlchangesPurchasingSubcontractorevaluationControlofCustomerdProduct顧客提供產(chǎn)品的控ProductidentificationandtraceabilityProcessControlProcessmonitoringProcesscapability/performanceVerificationofsetupsProcesschangesnnedpreventivemaintenancePredictivemaintenanceInspectionandtestingAppearanceiteminspection(ifapplicable))Labaccreditation(ifrequired)(Inspection,Measuring&TestEquipmentMeasurementSystemysis測量系統(tǒng)分InspectionandTestStatusControlofnonconformingProductControlofreworkedproductEng.ApprovedproductauthorizationCorrectiveandpreventiveactionsHandlingStoragePackagingPreservation&DeliveryControlofQualityRecordsInternalQualityAuditsTrainingServicingStatisticalTechniquesGMSpecificRequirementsELEMENTSCORE0toMANAGEMENTRESPONSIBILITYELEMENT4.1QuestionAssessor Hastheresponsibility,authority,interrelationshipofallnel manage,performandverifyworkaffectingqualitybeendefinedand, Doesther’smanagementwithexecutiveresponsibilityreview qualitysystemelementsatdefinedintervalstoinsureitscontinuingsuitabilityandeffectiveness? Doestherutilizeaformal,ed,comprehensive nthatincludesshort-termandlonger-termgoals Aretrendsindataandinformationcompared CompetitorsAppropriatebenarks適當?shù)哪繕藦S家Progresstowardbusinessobjectives,toleadtoappropriateactiontosupport:-developmentprioritiesforresolvingcustomerproblems-determinationofkeycustomerrelatedELEMENTSCORE0toQUALITYSYSTEMELEMENT4.2QuestionAssessor Arethereadequatesupportingprocedures(level2)foreachelement thequality( Isthequalitynningprocessconsistentwithallotherrequirementsthequalitysystem, edinasuitableformat,anddoesitconsiderasappropriatetheelementsofthequalitysystemthataddress:,,:Identificationandacquisitionofallinspection&production/serviceConductingdesignandprocessfeasibilitystudiesUpdatingandmaintenanceofallqualitycontrolandinspectionmethodology?Identificationofsuitableverificationatappropriatestages?Production,installationandservicingprocesseswhichdirectlyaffectquality.PreparationofcontrolnsandFMEA’s?制定控制計劃和失效(FMEAs)？Reviewofstandardsandspecifications? Ismanufacturingfeasibilityinvestigated,confirmed, (teamfeasibilitycommitmentform)priortocontractingproposed() Aremistakeproofingtechniquesutilizedwhereappropriate,which butarenotlimitedto nningofprocess,facilities,equipmentandtooling,andinproblemresolution?設 Do nscoverthreephases:prototype,pre-launch production,asrequiredbythe Are nsreviewedandupdatedasappropriatewhenanyof followingProductorprocesschangesProcessesarefoundtobeunstableornon-capableInspectionmethodfrequencyetcisrevised Isthereevidenceofcontinuousimprovementinquality(extending productcharacteristics),service(timinganddelivery)andprice,thatbenefitallcustomers?)()? Doesthentlayoutminimizematerialtravelandhandling, synchronousmaterialflow,andisevalue-addeduseoffloorELEMENTSCORE0toCONTRACTREVIEWELEMENT4.3QuestionAssessor Arerecordsofcontractreviews ELEMENTSCORE0toDESIGNCONTROLELEMENT4.4QuestionAssessor Dothefollowingexist,ifnotwaivedbytheAppropriateresourcesandfacilitiesavailabletousecomputeraideddesign,engineeringandysis?為開展計算機輔助設計，工程IfCAD/CAEissubcontracted,hastherprovidedtechnicalleadership?CAD/CAEAreCAD/CAEsystemscapableoftwowayinterfacewithcustomersystems?CAD/CAE Arethererecordsofformaleddesignreviewsbythe functionsconductedatappropriatestagesofdesignperthedesign Whenrequiredbythecustomer,doestherhavea prototype Istheperformancetesting(thatconsidersandincludesasappropriate durability,reliability)trackedfortimelycompletionand(性)ELEMENTSCORE0toANDDATACONTROLELEMENT4.5QuestionAssessor Aresanddatareviewedandapprovedbyauthorised priorto Isthereamasterlist(orequivalent)identifyingrevision readily(ELEMENTSCORE0toPURCHASINGELEMENT4.6QuestionAssessor Aresubcontractorsevaluatedandselectedbasedontheirabilityto qualitysystemandqualityassurance Doestherdefinetheappropriatetypeandextentofcontrol Arequalityrecords(4.16)ofacceptablesubcontractorsestablished Is100%ontimedeliveryarequirementofthe 100ELEMENTSCORE0toPRODUCTIDENTIFICATIONANDTRACEABILITYELEMENT QuestionAssessor Istraceabilitymaintainedandrecordedwhenrequiredbythe ELEMENTSCORE0toPROCESSCONTROLELEMENT4.9QuestionAssessor Docontrolledconditionsincludeuseofsuitableproduction,installation servicingequipment,andsuitableworkingenvironmentincludingbutnotlimitedtomaintainingpremisesinastateoforder.Cleanlinessandrepair?, Isthereaneffectivennedpreventivemaintenancesystemthat keyprocessequipment,providesappropriateresources,andincludesataAproceduredescribingnnedmaintenanceactivities?描述計劃性Scheduledmaintenanceactivities?Predictivemaintenancemethods?Aprocedureprovidingforpackagingandpreservationofequipment,toolingandgauging?Availabilityofrecementpartsforkeymanufacturinging,evaluatingandimprovingmaintenance edprocessmonitoringandoperatorinstructionsderived thesourceslistedintheAdvancedProductQuality nningandcontrolnreferencemanual,orequivalentsources,beenpreparedforallemployeeshavingresponsibilitiesforoperationofprocessesandaretheyaccessibleattheworkstation?,(APQP Doprocessmonitoringandoperatorinstructionsincludeorreference, OperationnameandnumberkeyedtoprocessflowPartnameandpartnumber?Currentengineeringlevel/date?Requiredtools,gaugesandotherequipment?Materialidentificationanddispositioninstructions?CustomerandrdesignatedSpecialCharacteristics?顧客和供方SPCrequirements?(SPC)RelevantengineeringandmanufacturingstandardsInspectionandtestinstructions?Reactionn?反應計劃Revisiondateandapprovals?VisualaidsToolchangeintervalsandset-upinstructions? Doesthesupplermaintainorexceedtheprocesscapabilityor asapprovedbyPPAPthroughtheimplementationandadherencetothecontroln,processflowdiagram,measurementtechnique,samplingnsandreactionnswhenacceptancecriteriaisnotmet? Aresignificantprocesseventsrecorded(onthecontrol ()ELEMENTSCORE0toINSPECTIONANDTESTINGELEMENT4.10QuestionAssessor Doestherensure ingproductisnotusedorprocessed forurgentproductionpurposes),untilithasbeeninspectedorotherwiseverifiedasconformingtospecifiedrequirementsinaccordancewiththequalitynand/oredprocedures?() Ispositiveidentificationprovidedandrecordedformaterialusedinproduction not Does rinspectandtestproductasrequiredbythequalityn n)and/or ed( Doestherholdproductuntiltherequiredinspectionsandtestshave completedornecessaryreportshavebeenreceivedandverified,exceptforreleaseunderpositiverecall(see4.10.2.3)?,,?(4.10.2.3)? Does rcarryoutfinalinspectionandtestinginaccordancewith n(controln)and/ored( Does rassurethatnoproductisdispatcheduntilallactivities inthe edprocedureshavebeensatisfactorilycompletedandthattheassociateddataandationisavailableandauthorized?, Whenther merciallaboratoriesarethey ELEMENTSCORE0toINSPECTION,MEASURINGANDTESTELEMENT4.11QuestionAssessor Iseachpieceofequipmentcalibratedatprescribedintervals, certifiedequipmenthavingaknownvalidrelationshiptointernationallyornationallyrecognizedstandards,andinthecorrectenvironment? Doestheprocessforcalibrationofinspection,measuringand equipmentincludetheTypeofequipment?Uniqueidentification?Location?Frequencyofchecks?Checkmethod?Acceptancecriteria?Correctiveaction? Hastherensuredthatthehandling,preservationandstorage inspection,measuringandtestequipmentissuchthattheaccuracyandfitnessforuseismaintained?間 FormeasurementsystemsreferencedintheControlnis evidencethatappropriatestatisticalstudieshavebeenconductedyzethevariationpresentintheresultsofeachtypeofmeasuringandtestequipmentsystem?,ELEMENTSCORE0toCONTROLOFNONCONFORMINGPRODUCTELEMENT4.13QuestionAssessor Doesthecontrolofnonconformingproductandmaterialor provideforidentification,ation,evaluation,segregation(whenpractical),dispositionandfornotificationofallappropriatefunctions?( Arerepairedand/orreworkedproductsre-inspectedand/or accordingtothequalityn(controln)and/ored（/ELEMENTSCORE0toCORRECTIVEANDPREVENTIVEACTIONELEMENT4.14QuestionAssessor Aretheappropriatecorrectiveorpreventiveactionsdeveloped eliminatethecausesofactualorpotential Doestheruseadisciplinedproblemsolvingmethodto internalorexternal Doproceduresforcorrectiveactionincludeeffectivehandlingof comintsandreportsof Doproceduresforcorrectiveactionincludeapplicationofcontrols ensurethatcorrectiveactionistakenandthatitis Doproceduresforpreventiveactionincludeprovisionsthatthe informationonactionstakenissubmittedformanagementELEMENTSCORE0toHANDLING,STORAGE,PACKAGING,PRESERVATIONAND,ELEMENT4.15QuestionAssessor Havemethodsforthehandlingofproducttopreventdamage deteriorationbeen Doestheruseaninventorymanagementsystemto inventoryturns,assurestockrotationandminimizeinventory Areapplicablecu