管理層評(píng)估表

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FORMANAGERS管理層工作表現(xiàn)評(píng)估表EMPLOYEENAME姓名 ： HOTELLOCATION工作部門 ： JOBTITLE崗位名稱 ： MEETINGDATE評(píng)估日期 ： WITH(NAME)評(píng)估人 ： PURPOSE評(píng)估目的 ： DATELASTMEETING上一次評(píng)估時(shí)間 ： Copiesto : Employee員工本人復(fù)印分發(fā) GeneralManager總經(jīng)理PersonnelManager人事部經(jīng)理SECTIONONEGENERALCOMMENTSONPERFORMANCEDURINGTHELASTPERIOD本人近一段時(shí)間工作表現(xiàn)的總體評(píng)語MANAGEMENTGENERALAPPRAISAL管理層評(píng)估內(nèi)容RatingScale—Eachscaleisexplainedbelow,andshouldbeaccompaniedbyGeneralcommentintherelevantplaceontheform.數(shù)字表現(xiàn)說明-以下是每一個(gè)數(shù)字表現(xiàn)說明的解釋。數(shù)字表示與表中相關(guān)文字說明等同?！?”IndicatesthatperformanceistotallyunsatisfactoryandthatjobHolderfailstomeetrequirementsoftheposition.Urgentattentionrequired.“1”說明工作表現(xiàn)非常差。本人不能勝任本職工作。需要給予特別地關(guān)注?！?”IndicatesthatperformanceneedstoimprovetomeettherequirementsofthePosition.“2”說明工作表現(xiàn)需要改進(jìn)，以達(dá)到本職工作的標(biāo)準(zhǔn)要求?！?”IndicatesthatperformanceissatisfactoryandmeetstherequirementsofthePosition.Thisis“BaseGrade”andindicatesthattheJobHolderhasasatisfactoryknowledgeandisperformingtoanacceptablelevel.“3”說明工作表現(xiàn)基本合格。各方面基本稱職。“4”IndicatesthattheJobHolderexceedstherequirementandknowledgefortheposition.“4”說明工作表現(xiàn)好，各方面表現(xiàn)出色?！?”IndicatesthattheJobHolderistrulyexceptionalandthathis/herperformanceisOUTSTANDING.“5”說明工作表現(xiàn)非常好，各方面非常出色。1.FISCALRESPONSIBLITIES財(cái)務(wù)預(yù)算管理方面1.1Prepares/monitorsbudgetsaccuratelyandtimely.能及時(shí)、準(zhǔn)確地做好財(cái)務(wù)預(yù)算并能進(jìn)行有效地控制。123451.2Workswithinbudgetguidelines.能在預(yù)算指導(dǎo)下進(jìn)行工作。123451.3Developedcostsavingapproacheswhilemaintaininguniteffectiveness.能既做到節(jié)省預(yù)算，又能有效地開展工作。123451.4Preparesprogressreportaccuratelyandtimely.能按時(shí)、準(zhǔn)確、無誤地根據(jù)工作進(jìn)展情況,提供工作12345

進(jìn)展報(bào)告。1.5MaintainsphysicalappearanceofmaintenancePropertyandworkplace.能保持工作環(huán)境、工作設(shè)施、設(shè)備處于良好的工作狀態(tài)。123451.6Ensureseffectiveimplementationofsecurityand123451.7Safetyprocedures.能確保有效地實(shí)施安全工作程序。Maintainsprofitabilityinunit123452.2.1能保持部門收入效益水平。AVERAGERATING平均分COMMENTS:評(píng)語COMMUNICATION有效溝通方面Expressesideasfluentlyandsuccinctly.123452.2能流利、準(zhǔn)確地表達(dá)個(gè)人意見。Listenseffectively.123452.3能有效地聽取他人的建設(shè)性意見。Interactsonaproductivelevelwithothers.123452.4對(duì)別人起到積極、有效地促進(jìn)影響。Keepsothersappropriatelyinformedin123452.5organization.能與同事進(jìn)行互通有無。Developsclear&Concisewrittenreports/memo.123452.6能提供清晰、準(zhǔn)確的書面報(bào)告、文件等。Expresses“pointofview”ordifferencesin123453.3.1professionalmanner.能職業(yè)化地表達(dá)個(gè)人的觀點(diǎn)及不同見解。AVERAGERATING平均分COMMENTS:評(píng)語DECISIONMAKINGANDPROBLEMSOLVING處理決策性問題方面Identifiesproblemareas.123453.2能夠發(fā)現(xiàn)工作中的問題。Takesactiontosolveproblems.123453.3能夠及時(shí)有效地進(jìn)行處理。Collectsfactualandotherinformation.123453.4能夠及時(shí)有效地收集各種信息。Seeksadvicewhenappropriate.123453.5能夠聽取正確的意見。Usesnegotiatingskillswhenappropriate.123453.6能夠使用合理的談判技巧進(jìn)行商談。Involvespeopleaffectedbydecisionsand123453.7problemsforsolution.能夠積極參與給出決策性問題的處理意見。Arrivesatsoundandtimelydecisions.12345

能夠適時(shí)合理地作出決策。3.8Monitorsdecisionsandfollows-up.能夠不斷地對(duì)決策進(jìn)行調(diào)整與跟蹤。123453.9Supportsandimplementsdecisionsof123454.4.1Supervisor.能夠支持和幫助下屬進(jìn)行決策。AVERAGERATING平均分COMMENTS評(píng)語PERFORMANCEAPPRAISAL工作表現(xiàn)評(píng)估方面Conducteffectiveandtimelyperformance123454.2Appraisal.工作有效、準(zhǔn)時(shí)。Setsmeasurableandachievablegoals.123454.3目標(biāo)定位具體明確。Planssubordinatesworkassignmentseffectively.123454.4工作分配計(jì)劃合理有效。Establisheshighstandardsforassignments.123454.5能以高標(biāo)準(zhǔn)要求進(jìn)行任務(wù)分配。Monitorsworkofsubordinates.123454.6能控制和調(diào)整下屬的工作。Developsskillandknowledgeofsubordinates.123454.7不斷提高和改進(jìn)下屬的工作知識(shí)與技能。Addressesspecificproblemwithsubordinates.123454.8向下屬布置任務(wù)清晰、準(zhǔn)確。Maintainsappropriatedocumentationofwork123455.5.1performance.能保持工作文件記錄的正確性與連貫性。AVERAGERATING平均分COMMENTS評(píng)語PERSONALPRODUCTIVITY個(gè)人工作能力方面Exhibitspositiveattitudetowardswork.123455.2工作態(tài)度端正。Acceptsconstructivecriticism.123455.3能夠接受不同的批評(píng)意見。DressesAppropriatetoassignmentandposition.123455.4注意個(gè)人儀表儀容。Exhibitstimemanagementmeasures.123455.5時(shí)間觀念強(qiáng)。Co-operatesinworkrelationswithothers.123455.6積極合作，配合工作。Controlsemotionsunderdemandsoftime,multiple123455.7assignments&changingpriorities.任勞任怨，態(tài)度合作。Completesacceptablevolumesofworkand12345

6.6.6.6.6.6.6.6.6.7.7.7.7.7.7.7.meetsdeadlines.按時(shí)圓滿地完成工作任務(wù)AVERAGERATING平均分COMMENTS評(píng)語TRAININGANDDEVELOPMENT培訓(xùn)與提高工作方面Implementsandmonitorsexistingstandards.制定和督導(dǎo)現(xiàn)行的工作標(biāo)準(zhǔn)。Suggestschangesinexistingstandards.不斷地建議對(duì)現(xiàn)行標(biāo)準(zhǔn)的修改。Effectiveinanalyzingownstrengths.有自知之明。Keepsuptodateonnewtrendsanddevelopment.思想開放，能接受和理解新生事物。Participatesinrelevanteducationalexperiences.積極參與各種相關(guān)的教育活動(dòng)。Determinestrainingneedsofstaff.明確員工的培訓(xùn)需求。Implements&monitorseffectivetrainingprogram.制定和實(shí)施切實(shí)可行的培訓(xùn)計(jì)劃。Developreplacementforhim/herself.注意培養(yǎng)接班人。AVERAGERATING平均分COMMENTS評(píng)語GUESTRELATION處理對(duì)客關(guān)系方面Scheduletimeonfloortopersonallyinteractwithguests.安排時(shí)間與客人進(jìn)行交流。Interactswithguestonaprofessionallevel.能夠與客人進(jìn)行職業(yè)性接觸。Anticipatesandunderstandsneedsofguest.體貼和理解客人的需求。Originatescosteffectiveideastoimproveguestserviceandexperiences.從有效地進(jìn)行成本控制出發(fā)，不斷地進(jìn)行對(duì)客服務(wù)方面的提高與改善。123451 2 3 4 5Respondtoguestcommentsandcomplaintsintimelyandeffectivemanner.積極有效地處理和回復(fù)客人的意見和投訴。123451 2 3 4 5Involvedincommunityorganization&activities積極參與社會(huì)組織和社會(huì)活動(dòng)。AVERAGERATING平均分COMMENTS評(píng)價(jià)

8.LEADERSHIP領(lǐng)導(dǎo)能力方面8.1Establishesgoalsforareasofresponsibilities.工作職責(zé)明確。123458.2Delegatesresponsibilityandauthority.責(zé)任心強(qiáng)。123458.3Developsteamatmosphere.注意創(chuàng)造團(tuán)隊(duì)氛圍。123458.4Developsactionorientedmeetingandplans.能將會(huì)議中和計(jì)劃中研究的決定付之于行動(dòng)。123458.5Follows-upeffectively.能進(jìn)行有效地跟蹤。123458.6Motivatesotherstodothebest.激勵(lì)員工上進(jìn)。123458.7Projectsasaneffectiverolemodelfortheorganization.起模范帶頭作用。123458.8Managesbywanderingaround(MBWA).走動(dòng)管理。123458.9implementsandrecommendschangesinpolicy.政策實(shí)施與修改。123458.10Effectiveselectionofnewpersonnel.能有效地進(jìn)行人事舉薦。123458.11Usesappropriatemotivationaltheory.合理地實(shí)施激勵(lì)機(jī)制