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移動(dòng)商務(wù)及應(yīng)用內(nèi)容提要移動(dòng)商務(wù)概述移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展移動(dòng)商務(wù)模式分析幾個(gè)應(yīng)用案例問題和討論移動(dòng)商務(wù)概述–含義差異電子商務(wù)
Electronic
Commerce強(qiáng)調(diào)信息處理及互聯(lián)網(wǎng)技術(shù)應(yīng)用。以信息技術(shù)應(yīng)用,變革信息交互方式和工作流程、追求經(jīng)濟(jì)“效率”。U無(wú)線電子商務(wù)
Wireless
Electronic
Commerce強(qiáng)調(diào)無(wú)線通信技術(shù)應(yīng)用以無(wú)線通信技術(shù)手段,擴(kuò)大商務(wù)活動(dòng)范圍、降低交易成本。U移動(dòng)商務(wù)
Mobile
Commerce強(qiáng)調(diào)移動(dòng)智能終端應(yīng)用以移動(dòng)智能終端技術(shù),實(shí)現(xiàn)隨時(shí)、隨地、隨意的溝通,營(yíng)造工作、生活、娛樂的科技時(shí)尚。移動(dòng)商務(wù)概述–為什么要無(wú)線移動(dòng)通信?無(wú)線移動(dòng)通信帶給我們:UbiquityReachabilitySecurityConvenience無(wú)處不在實(shí)時(shí)可達(dá)安全可靠便捷隨身Localisation
定位服務(wù)
Instant
Connectivity即時(shí)連接Personalisation 個(gè)性服務(wù)移動(dòng)商務(wù)概述–移動(dòng)商務(wù)的研究?jī)?nèi)容客戶需求研究消費(fèi)服務(wù)對(duì)象(年齡、職業(yè)、個(gè)性愛好)商務(wù)服務(wù)對(duì)象(銷售、服務(wù)、后勤管理)市場(chǎng)成長(zhǎng)研究商業(yè)價(jià)值鏈?zhǔn)袌?chǎng)推動(dòng)因素技術(shù)基礎(chǔ)及條件無(wú)線網(wǎng)絡(luò)(GSM/CDMA)數(shù)據(jù)服務(wù)(SMS/USSD/MMS/STK/J2ME/WAP/HTMLBrowser)移動(dòng)終端(Smartphone/PDA/Palm/PocketPC)應(yīng)用支持平臺(tái)(安全平臺(tái)/統(tǒng)一接入/移動(dòng)門戶/移動(dòng)支付)內(nèi)容服務(wù)平臺(tái)(XML/WML/HTML)個(gè)性化技術(shù)(定制服務(wù))定位技術(shù)(GPS/BTS
Network)個(gè)人應(yīng)用解決方案銀行、保險(xiǎn)、證券、購(gòu)物、消費(fèi)、娛樂、個(gè)人信息管理等商務(wù)應(yīng)用解決方案辦公、零售、客戶服務(wù)、物流、遠(yuǎn)程監(jiān)控、作業(yè)分配、移動(dòng)尋檢等移動(dòng)商務(wù)概述–問題?你認(rèn)為國(guó)內(nèi)移動(dòng)商務(wù)領(lǐng)域有什么:市場(chǎng)特點(diǎn)?市場(chǎng)機(jī)會(huì)?熱點(diǎn)問題?發(fā)展障礙?移動(dòng)商務(wù)概述–我們面臨的問題行業(yè)市場(chǎng)化(解決高業(yè)務(wù)收入下的不充分競(jìng)爭(zhēng))移動(dòng)終端高價(jià)格、高利潤(rùn)IT市場(chǎng)泡沫后的期望和信心恢復(fù)業(yè)務(wù)融合和運(yùn)營(yíng)合作的建設(shè)現(xiàn)有投資(運(yùn)營(yíng)商、商家及消費(fèi)者)的收益保護(hù)網(wǎng)絡(luò)增值服務(wù)移動(dòng)終端平臺(tái)技術(shù)無(wú)線信息安全移動(dòng)支付和信用管理平臺(tái)行業(yè)應(yīng)用專家及解決方案服務(wù)內(nèi)容提要移動(dòng)商務(wù)概述移動(dòng)通信網(wǎng)絡(luò)及終端的發(fā)展移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展移動(dòng)商務(wù)模式分析幾個(gè)應(yīng)用案例問題和討論移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–網(wǎng)絡(luò)建設(shè)AMPSTACSNMTDAMPSDigital
AMPSTDMABased
on
AMPS
spectrumAn
enhancement
to
DAMPSGSMDeveloped
in
EuropeA
variation
of
TDMAGPRS
An
overlay
network
forTDMA
&
GSM
systems1
st
phase
of
3
GProvides
increased
data
capacityCDMACDMA2000
1xRTTAn
Enhancement
to
CDMA1
st
phase
of
3
G
Provides
increased
datacapacityEDGECDMA2000
3xRTT
Open
air
interfacethat
offers
higherdata
rates19902001200219802
nd
Generation1
st
Generation2
.5Generation3
rd
Generation
An
open
air
interfacethatoffers
higher
data
ratesWCDMA
Open
air
interface
andnetwork
upgradeRoom
1Room
3Room
2FDMAFrequency
Division
Multiple
Access:Analoge
air
interface,
each
conversationuses
a
different
carrier
frequencyRoom
1Room
2t1t2t1t2TDMATime
Division
Multiple
Access:
Analoge
air
interface,
frequency
carrier
idivided
in
timeslots,
each
conversation
usa
timeslotGSM
is
TDMA
(with
8
timelslots
per
carrier)Different
Languages
(Codes)CDMACode
Division
Multiple
Access:
Analoge
air
interface,
frequency
carrier
idivided
in
by
using
codes.
Each
eachconversationuses
aa
different
uniquecodUMTS
is
based
upon
CDMA
principle移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–RF傳輸技術(shù)的進(jìn)步VoiceSMS“Push”customized
dataStock
quotesSports
scoresHeadlinesMMS/WML/XHTML/HTMLOnline
GamingAudio/Video
ClipsFull
and
graphics
enabledFile
transfersE-commerce
–
e-ticketing,
e-bankingSyncML
based
PIMVideo
conferencingVideo
messagingMedical
imagingMobile
office
–Internet/Intran?etLocation
based
servicesaccessNavigationHigh-speedfile
transfersWirelessVoice
&
MessagingMobileComputingMobileMultimediaYesterdayTodayTomorrowCompetitive
advantage
and
enhanced
productivity
through
applications移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–通信業(yè)務(wù)類別移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–應(yīng)用的帶寬需求Source:
McKinsey
QuarterlyWAP,
Java,Palm,Linux,
Win
CE,SymbianVertical
Markets
->
Business
Market
->
Consumer
MarketApplicationsVerticalsMarketsNowMovingHorizontalPersonal
communication
and
information
management1999
2000
2001
2002
2003
2004……WCDMA/
3
XRTT:
384
kbps
-
2
MbpsEDGE/
1
XRTT:
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-
384
kbpsHSCSD,
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20
-
100
kbpsCSD:
14
.4
kbpsRAM,
Ardis,Paging,
CDPD,
SMSUser
AppliancesVoice/Data/MultimediaConvergenceNetwork
EvolutionUbiquitousPacketCoverage移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–應(yīng)用的演變EDGEEDGE
is
considered
anear
3G
standard
since
it
meets
the
384
kbps
requirements
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not
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mailCall
line
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?
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?
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mailCall
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message
serviceShort
Message
Service
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)?
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========================
?
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Speed
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–
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(global
roaming)Phone
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=======================Data
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–
144
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?
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–
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rd移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–一個(gè)高端產(chǎn)品線示例AirInterface:
Tri-band
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Screen:
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inch,
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240x320,
64K
colorUser
Interface:
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Screen
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stylus),
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Writing,
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Software:
Linux
OS,
QT
UI
package,
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>200
MHzMemory:Total:
64MB
Flash,
32MB
RAMJava:
8MB
Flash,
600KB
RAMSD/MMC
Card
SupportApplication
Environment:
Embedded
C,
JavaJavaMIDP
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for
JSR-120and
PhonebookAPIsIntegrated
Applications:
Calendar,
Contacts,
Email,
Notes,
Tasks,
MMSAudio/Video:
Polyphonic
Audio,
MP3,
JPEG,
GIF,
etc.Integrated
CameraSynchronization:
SyncMLConnectivity:
IrDA,
Bluetooth,
Serial,
USB,
OTA
downloadApplication
Security
Support:
SSL/VPNHTML/WML
Browser
SupportMicrosoft
Office
Support移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–移動(dòng)商務(wù)終端要求(GSM)BasebandProcessorApplicationProcessorInter-processorCommunicationLinkUART115kbps~920kbpsGPIO,
IRQSIMIrDAMMCUSBDisplayTSSAPAudio
&PowerManagementSensorRFSPIP_SPIS_SPICoCnEneBcutsorCE
BusBATI,
QFLASHFLASHSDRAM移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–HW
ArchitectureApplication
Manager
(Call,
Message,
Address
Book,
etc.)JVMApplicationApplication
EngineApplication
UIGUIWindow
ManagerDialog
ManagerWidgetTelephonyTATAPILinux
KernelApplicationLayerDriverLayerInfrastructureAPI
(Telephony
API,
Network
API,
Graphic
API,
etc.)DeviceMedia
ManagerAudio
ManagerPower
Managementalert
ManagerUARTIrDAUSBBluetoothFlashMemory
CardAudioHeadphoneSpeakerMicrophoneDisplayKeyboardFront
lightTouch
PanelHTTP/SSL/VPNTCP/IPNetworkPPPInter
Processor
CommunicationTEServiceLayer
GenerRaelsUotuirlcietMyanaDgaetFmaieblnaetsMeanagCeorn(nNeFcSt)ivity移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–SW
Architecture*
Data
source:
weekly
distributor
sell-through
report
from
the
third
partner
consultant移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展–產(chǎn)品及平臺(tái)市場(chǎng)分額內(nèi)容提要移動(dòng)商務(wù)的概念移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展移動(dòng)商務(wù)模式分析幾個(gè)應(yīng)用案例問題和討論Games
And
ChatFinancial
ServicesEnterpriseApplicationsE-MailCorporate
IntranetPersonal
InformationmanagementLocation
basedservices移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–移動(dòng)商務(wù)應(yīng)用With
mobile
communications
reachingthe
mass
market,
network
operators
are
facing
decreasing
ARPU
(Average
Revenue
Per
User).
Priceerosion
for
mobile
voice
service
is
faster
with3rd,
4th
and
sometimes
5th
mobile
operators
having
entered
the
market
inmany
European
countries.
There
isa
common
understandingthroughout
the
industry,
that
within
a
2
to
3
year
period
mobile
tariffs
will
comedown
to
the
same
level
as
fixed
tariffs.
The
network
operators
must
continuously
implement
newservices
on
their
networks
ifthey
wantto
slow
or
turn
around
the
trend
of
decreasing
ARPU.Data
service
is
the
mobile
service
trend,
more
and
more
contribution
to
the
APRU
are
from
Data
services.The
current
data
services
can
be
used:
PIMSynchronization,
mobile
email,
EMS,
IM,
UMS,
MMS,
e-commerceSource:
Microsoft移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–移動(dòng)通信運(yùn)營(yíng)收益趨勢(shì)Q104Q204H204GSM/CSDPreviousTD-SCDMANetworkServiceEnablingTechnologyMIDP
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rcialSMS;
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Mobile
Bank;
Mobile
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News&Weather;
Finance;Ring
Tone/Picture
download;
ChatFashion;Animation
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MMS;
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MMS;
MMS
Email;
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AlbumWALK
E:
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CardLCS:
Cell-ID
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Based)移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–CMCC
Services
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&
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+Unicom
ext.)E-
Commerce?移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–China
UniCom
Services
RoadmapAfter
the
mobile
protocols
now
to
the
socalled
service
technologies.Service
technologies
are
platforms
for
offering
applications
and
services.
As
a
standard
language
for
data
communication
they
are
the
means
ofdisplayinginternet
contents
on
the
mobile
terminals.Examples
are:
SMS,
CB,
iMode
and
WAP
and
I’mgoing
to
focus
on
WAP
because
it
has
also
been
a
bigbuzzword
in
the
recent
past.
WAP
is
comparable
to
TCP/IP
in
the
wired
internet
world
and
is
basically
a
set
of
languages
and
specifications
that
enable
mobile
terminals
toload
and
display
information.The
socalled
WAP-gateway
is
the
most
crucial
interface
between
the
mobile
internet
and
the
wireline
internet
world.
It
receives
encoded
requestsfrommobile
terminals,
translates
them,
and
passes
them
on
to
internetor
intranet
servers
they
are
intended
for.It
also
translates
the
response
it
gets
back
from
the
internet
description
languages
HTML
or
XML
to
WML
the
description
language
of
WAPpages
and
send
the
encoded
response
back
to
the
mobile
terminal.0.0-.8.20.0-.2EmailWeather
forecastBankingDirectory/
Yellow
pageNewsInstant
MessagingMP3
music(Mobile)
TransactionQuotesFaxDatingTrafficAccess
to
data
centerWireless
Net
MeetingTicketingRingtoneGameGambleFlight
Check-inAdvertisementVideo-on-demandBulletin
board
Astrology
&
jokeZip
code Program
forecastAnimationTraffic
controlScreen
saverLottery
resultTimetablePhone
&video
clipLowappealNarrowappealHighappealBill
TransactionWideappealAttraction
to
the
customerAccess
to
Intranetand
InternetmCommerceverticalsTask
allocationTraveChat
lTravel/Location
Based.8Source:
MotorolaStudyEmphasis
to
the
customer移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–關(guān)鍵應(yīng)用分析移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–預(yù)置應(yīng)用Personal
InformationManagement
(PIM)
SuiteWeb
Browser
and
InternetEntertainment
PackageUtility
SuiteSystem
Applications移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–聯(lián)機(jī)交易支付應(yīng)用Security
Financial
TransactionNetworksSwitchWirelessVPN
GatewayIPSecSSLAccount
HostSSL
SupportIPSecTCP/
IPVPN
ClientIPSecSSLTransactionHost移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–多媒體內(nèi)容服務(wù)移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–零售和金融服務(wù)應(yīng)用移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–教育和科技應(yīng)用移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–游戲和娛樂服務(wù)移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–個(gè)人信息管理和工具移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–IT移動(dòng)支持服務(wù)移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–移動(dòng)巡檢和數(shù)據(jù)采集應(yīng)用移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展–旅行和定位服務(wù)應(yīng)用移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展-摩托羅拉成功案例內(nèi)容提要移動(dòng)商務(wù)的概念移動(dòng)通信網(wǎng)絡(luò)及終端的進(jìn)展移動(dòng)業(yè)務(wù)和服務(wù)進(jìn)展移動(dòng)商務(wù)模式分析幾個(gè)應(yīng)用案例問題和討論SmartphoneWLANNetworksWLANAdaptor移動(dòng)商務(wù)模式分析–應(yīng)用網(wǎng)絡(luò)結(jié)構(gòu)MSC:
Mobile
Switching
CenterSGSN:
Serving
GPRS
Support
NodeGGSN:
Gateway
GPRS
Support
NodeBTS:
Base
Transceiver
StationBSC:
Base
Station
ControllerPSTN:
Public
Switched
Telephone
NetworkIntranet
domainSGSNSGSNGGSNPacket
BackboneBSCPSTNMSCMSCMSCMSCCircuit
SwitchedGGSNPacket
SwitchedBSTCarrier
Enabling
Infrastructures:SMSGW,
MMSCWAP
and
WAP-gatewaysJ2ME
OTA
ServerSyncML
PIM
ServerxHTML/HTML
PortalMicro-payment
and
Payment
GatewayLaptop
PCInternet
domain
Back
EndSystemsOn
the
value
chain,
Motorola
can
involve
in
several
key
procedures.The
key
cooperation
partners
are:
Operator,
Banks
and
Insurance,
ISP
and
ICP.CMCCUCCNCCTC移動(dòng)商務(wù)模式分析–移動(dòng)商務(wù)協(xié)同關(guān)系應(yīng)用推廣的三大驅(qū)動(dòng)力:網(wǎng)絡(luò)運(yùn)營(yíng)商虛擬運(yùn)營(yíng)商應(yīng)用/內(nèi)容提供商ApplicationSIBank
ServicesProviderCarriersTellersandTerminalsBusinessandConsumerINTERNETVSATBranchDDN/FRPOSATMPSTNThe
Cost
ofOut
SourcingSupportTrainingThe
Cost
ofMarketingCRMThe
Cost
ofBranchFinancial
DevicesNetworksPer
Transaction
(
10
:
5
:
1
)Free
ResourcesNetworksTerminals移動(dòng)商務(wù)模式分析–移動(dòng)銀行應(yīng)用受益分析ContentsTransactionContents
&ApplicationsRequirementProduct
designImplementationServicesUserSatisfactionApplicationBusinessModelTerminalVendorApplicationSolutionProviderChipsetVendorCarrierApplicationProviderCustomer移動(dòng)商務(wù)模式分析–Ecosystem
of
the
m-commerceGSM
(SMS)UMTSHSCSDCDMAGPRS...COMMER-CIALIZATIONTIMELINEBANNERS
Colour
images
andsounds
(video/audio)Banner-type
of
adHigh
interactionRESTAURANTCountryChina
FranceItalyGermany
JapanTYPEDEscriptIONText
messagesBasic
SMS
pushLow
interactionMESSAGES·T
h
is
m
e
ss
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