外研社新視野商務(wù)英語綜合教程2-U4電子教案

教案

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課時：_______________________________________

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教材：.《新視野商務(wù)英語綜合教程1（第二版）》_

新視野商務(wù)英語綜合教程1（第二版）

Unit4Telephoning

UnitOverview（單元概覽）

Bystudyingthisunit,youareexpectedto:

?knowhowtomaketelephonecallsinbusinesscontext;

?learnsomestrategiesofmakingcoldcalling;

?writeamemoforphonemessages.

Lead-in（主題導(dǎo)入）

AdditionalMaterials

Moreexpressionsrelatedtotelephoning:

long-distance/trunkcall長途電話rreiver電話聽筒

emergencycall緊急呼叫nlouthpiece電話話筒

hotline熱線holdon別掛電話

YellowPages電話黃頁hang叩掛斷電話

areacode區(qū)號

engagedtone占線音

ReadingA（精讀課文）

BackgroundInformation

?bodylanguage:aformofnon-verbalcommunication,whichconsistsofbody

posture,gestures,facialexpressionsandeyemovements.Itmayprovidecluesas

totheattitudeorstateofmindofaperson.Peoplesendandinterpretsuchsignals

almostentirelysubconsciously.Itisanimportantpartofcommunicationwhichcan

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新視野商務(wù)英語綜合教程1（第二版）

constitute50%ormoreofwhatwearecommunicating.Properuseofbody

languagehelpspeopletocommunicatebetter.

?smalltalk:acasualformofconversationthat"breakstheice“orfillsanawkward

silencebetweenpeople.Itisnormalandnecessarytomakeasmalltalkincertain

situations.Therearesometopicsthatpeopleoftenuseinasmalltalk,e.g.weather,

cuiTentevents,fashion,cooking,sports,travelling,hobbies,etc.

Task2

?Beforedoingthetask,askthestudentstosummarizetheparagraphsintheirown

words.

?Encouragesomevolunteerstocomeupwithdifferentanswersfromthetextbook,

andaskotherstudentstocomment.

Activity1

?Askeachpairtoraiseoneproblem,andwritethekeywordsontheboard.

?Askotherstudentstogivesolutionstotheproblems,andwritethekeywordson

theboard.

?Askeachpairtochoosetwoorthreeproblemsandtheirsolutionstomakeashort

conversationusingtheexpressionsintheStudentsBook.

AdditionalMaterials

Problemsinmakingbusinessphonecallsandpossiblesolutions:

?YouaretalkingtosomeonewhohasastrongaccentinEnglish.

Solutions:1)Askthepersontospeakslowly;

2)Repeateachpieceofinformationasthepersonspeaks.

?Anansweringmachineanswersyourcall.

Solutions:1)Leaveavoicemessageifit'snoturgentandwaitforthepersonto

callback;

2)Makeacallagainoneortwohourslaterifthereisnoresponse.

?Youarecallingsomeonewhohappenstobeverybusy.

Solution:Saysorryandaskfbranothertimetocall.

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新視野商務(wù)英語綜合教程1（第二版）

FocusingonGrammar

?if引導(dǎo)真實條件句

MoreExamples

Ifyoutreatyourcoatsoroughly,itwillbewornoutsoon.

Ifyouinsistthatwithoutconsideringherstand,youmightgetherintotrouble.

Hewillkeeptalkingforhoursifyoudon'tstophim.

Ifyoudon'teatless,you'llenduplookinglikeawhale!

Ifyoualwayspushhimtoohard,hemaymakemistakes.

?evenif引導(dǎo)讓步狀語從句

MoreExamples

Youshouldn'tputonairsevenifyouareincharge.

Evenifyouareright,thatisnotthewaytoputit.

Manyunemployedpeoplewelcomethechancetowork,evenifunpaid.

Weshouldpracticeeconomyevenifwearerich.

IwillmakethisradioworkevenifIhavetostayupallnight.

Activity2

AdditionalMaterials

Transfemngthecallertosomeoneelse

?Justamoment,please.

?Couldyouwaitforamoment,please?

?Couldyouholdonforasecond,please?

?Canyouholdtheline,please?

Tellingthecallersomeoneisnotavailable

?Pmafraid...isnotavailableatthemoment.

?I'mafraidthelineisengaged.Couldyoucallbacklater?

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新視野商務(wù)英語綜合教程1（第二版）

?I'msorry...isinameetingatthemoment.

????isn'tin(theoffice).

Tellingthecallerhe/shedialsawrongnumber

?I'mafraidwedonthaveaMr./Ms.???here.

?I'msorry.Thereisnobodybythatname.

?Fmafraidyou'vedialedthewrongnumber.

?I'msorry.Ithinkyou'vegotthewrongnumber.

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新視野商務(wù)英語綜合教程1（第二版）

ReadingB（泛讀課文）

Task1

?Pre-teachwordsintheboxwhichmightbedifficultforyourstudents.

?Asktwoorthreestudentstodescribethemselvesandtheirfavoredwork

environment.Writewordsnotlistedintheboxontheboard.

AdditionalMaterials

Coldcallingisthemarketingprocessofapproachingprospectivecustomersorclients

whoarenotexpectingsuchinteractionviatelephone.Thewordcoldisusedbecause

thepersonreceivingthecallisnotexpectingacallorhasnotspecificallyaskedtobe

contactedbyasalesperson.

BackgroundInformation

targetmarket:agroupofpeopleyouareaimingtoappealto.Forexample,thetarget

marketforstuffedanimalsischildren.Tospecifyyourtargetmarket,aseriesoffactors

shouldbetakenintoconsideration,e.g.age,gender,geography,socialstatus,education,

economicability,etc.

Activity3

?Encouragethestudentstoexpresstheirownopinionsiftheydontagree.Ask

themtogivetheirreasonsfirst,thenotherstudentscangivedifferentopinionson

thesamestatementsgivenintheStudentsBook.

?Encouragethestudentstoaddmorestatements.

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新視野商務(wù)英語綜合教程1（第二版）

Listening（聽力練習(xí)）

Task1

?Beforetheoralpractice,askthestudentstodiscusswhytheythinkthephone

messagesarenotclearlymade.

?Askthemtoworkinpairsandrehearseanimprovedversion.Thenasksomepairs

topresenttheirversionstotheclass.

Task3

?Askthestudentstotakenotesonthekeyinformationwhilelistening.Theirnotes

mayhelpthemwithboththeblankfillingandthefollow-uporalpractice.

?Askthestudentstomakeanoutlinewiththehelpoftheirnotesbeforetheoral

practice.

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新視野商務(wù)英語綜合教程1（第二版）

CommunicationProject（商務(wù)溝通）

Task3

?AskthestudentstopreparethespeechbasedonTask1andTask2.

?Encouragethestudentstoaddmorepointsinthestrategyofmakingcoldcalling

totheirspeeches.

Writing（商務(wù)寫作）

Task1

AdditionalMaterials

Someothertipsontakingatelephonemessagenote:

?Besuretorecordalltheinformationaccurately.

?Ifyouknowthatpersonwillbeawayfbrdays,you'dbetterinformthecaller.

?Useamessagepadtowritethemessageratherthanascrapofpaper.

Task3

?SincethedateandthetimeofthetelephonecallarenotmentionedinListening

Task3,tellthestudentstoignoretheminwriting.

?Askthestudentstoworkinpairs:Onefbraformalmessageandtheother

informalone.Theycanchecktheirmessageswithinpairsandmakecomments.

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新視野商務(wù)英語綜合教程1（第二版）

MoralReflections（補充教學(xué)資源）

UnitOverview

不知言，無以知人也。

Ifyoudonotdiscern（9^^）statementsofothers,youcannotunderstand