商務(wù)英語 習(xí)題及答案匯總

UnitOneRecruitment

SectionOneWarmUp

Task1.Discussthequestionsbelowwithyourpartners.

1.Whatjobdoyouwanttodointhefuture?

2.Whatwillyoudotoapplyforajob?

3.Whatisyouridealjob?Whydoyouwanttodoit?

4.Howtointroduceyourself?

5.Whatwillyoudotoprepareforajobinterview?

Task2.Matchthefollowingjobtitleswiththeircorrespondingresponsibilities.

a.thepersonwhohasoverallresponsibilityforthemanagementof

(1)chiefexecutiveofficer

thatcompany.

b.apersonwhocustomerspaymoneytoorgetmoneyfromin

(2)accountant

placessuchasstoresorbanks.

c.someonewhoisverygoodatthedetailedtechnicalaspectsofan

(3)electrician

activity.

⑷officeclerkd.someonewhohelpscallersgetthepersontheyarecalling.

(5)techniciane.apersonwhosejobistokeepfinancialaccounts.

(6)receptionistf.apersonwhoinstallsorrepairselectricalortelephonelines.

(7)cashierg.someonewhodealwithrecordsorperformgeneralofficeduties.

h.thepersonwhosejobistoanswerthetelephone,arrange

(8)telephoneoperator

appointments,anddealwithpeoplewhentheyfirstarrive.

1-a2-e3-f4-g5-c6-h7-b8-d

Task3.Fillintheblankswiththeappropriatewordsgiveninthebox.

applyinterviewcandidateresumeappreciate

demonstratecorrespondencevisualizecontributemajor

1.Intheoffice,wepeoplewhopossessthecan-dospirit.

2.Shehopestoherabilityandtalentsinherfieldadequately.

3.TomstartedatYunnanUniversityinthefallof2017intendingtoincomputerscience.

4.Traineesreceiveperiodicstipends,andiftheycompletethetraining,theycanajob.

5.Ourislimitedtoafewcommercialletters.

6.Youcanorpausetheendpointsthroughthesepanels.

7.Youneedtoprovideatime-codeforthetitlesandsubtitles.

8.Gooddesignersmustclarifyanyambiguitiesbeforeattemptingtothedata,asthese

readersdid.

9.Mostofthemballotedagainsttheofpresidentofthecompany.

10.Wehavetodoallofthatfortheirteamaswell.

1.Appreciate2.demonstrate3.major4.apply5.correspondence6.resume7.interviewee

8.visualize9.candidatelO.contribution

SectionTwoListeningandSpeaking

1.Listenandfinishthetasks.

Task1.Listentothefiveshortdialoguesandcompletethefollowingchartwithrelated

information.

NameJobTitleResponsibilities

1

Bobmarketingspecialistdomarketresearchand______________

Catherinedesignfashionclothes,________,_________

Mark,makesurethemachineswork

properly.

hireappropriatepersonnel,_______________

Jacquelinemanagerof_______________proposalsforjobtraining,promotion,______,

and______________.

_______inorder,______________,dealwith

Rosamanager________________letters,___________.

Task2.Listentothedialogueandfillintheblanks.

Peter:Goodmorning,Grace.Ihaven/tseenyouforalongtime.(l)?

Grace:Morning,Peter.Everythinggoesquitewell.Thankyou.(2)?.

Peter:Youchangedyourjob?

Grace:No.I'mpromotedas(3).

Peter:Wow,congratulationsonyourpromotion.

Grace:Thanksalot.

Peter:So,youarebusierthanbefore,aren'tyou?

Grace:Yes,absolutely.Ihaveto⑷,exploitmarket,collectmarket

informationand(5).Howaboutyou?

Peter:Iworkasanaccountantina(6).

Grace:Prettygood.

Peter:Thesalaryissatisfying.Butitisverystressful.Ioften(7).

Grace:Me,too.

Taskl

Script:

1.A:HiBob,you/vechangedyourjob,right?

B:Yes.I'mamarketingspecialistintheMarketingDepartment.Myjobmainlyinvolves

marketresearchandproductpromotion.

A:Soundsinteresting.

2.A:Whatcompanyareyouwithatpresent,Catherine?

B:Iworkinaprivatecompany.I'mafashiondesigner.

A:Whatdoyoudesign?

B:Thingslikefashionclothes,sunglasses,sunbonnetsandsoon.

3.A:Mark,whatisyourpresentjob?

B:Oh,I'vegotanewjobasatechnicianinanelectronicsfactory.

A:Whatareyourmainduties?

B:Imaintainallthemachinesandmakesuretheyworkproperly.

4.A:Jacqueline,you'reamanagerofHumanResourcesDepartment,aren'tyou?

B:Yes.Ireallyam.

A:Couldyoutellmesomethingaboutyourjob?

2

B:Sure.Tmchieflyresponsibleforhiringappropriatepersonnel,reviewingandevaluating

proposalsforjobtraining,promotion,transferandsalaryprogressionetc.

5.A:Whatdoyoudo,Rosa?

B:I'mamanagerassistant.

A:So,youhavetodoalotofpaperwork,don'tyou?

B:Yes.Ihavetokeepfilesinorder,arrangemeetings,dealwithletters,receivevisitorsand

soon.

Task2

Script:

Peter:Goodmorning,Grace.Ihaven/tseenyouforalongtime.Howiseverythinggoing?

Grace:Morning,Peter.Everythinggoesquitewell.Thankyou.Kmjustquiteoccupiedwith

myjob.

Peter:Youchangedyourjob?

Grace:No.I'mpromotedastheRegionalSalesManager.

Peter:Wow,congratulationsonyourpromotion.

Grace:Thanksalot.

Peter:So,youarebusierthanbefore,aren'tyou?

Grace:Yes,absolutely.Ihavetogrowthesalesofourproducts,exploitmarket,collect

marketinformationanddevelopcustomerrelations.Howaboutyou?

Peter:IworkasanaccountantinaSino-foreignjointventure.

Grace:Prettygood.

Peter:Thesalaryissatisfying.Butitisverystressful.Ioftenworkovertimeatweekends.

Grace:Me,too.

SectionThreePracticalReading

ReadingOne

HowtoPrepareforaJobInterview

Task1.Choosethebestansweraccordingtothepassage.

1.Makealistoftheskills,knowledge,andqualitiesthatarerequired

bytheemployerandarecriticalforsuccessinthejob.

A.professionalandpersonnel

B.creativeandpersonal

C.professionalandpersonal

2.Iftheinterviewerasksyoutodescribeatimewhenyoudemonstratedaparticularskillor

ability,youwillreadytellthem.

A.pastworkexperiences

B.pasteducationalachievement

C.Pastcertificatesofhonor

3.,acriticalpartofinterviewpreparation,willhelpyoupreparetobothanswer

interviewquestionsaboutthecompanyandtoasktheinterviewerquestionsaboutthecompany.

A.CompanyreviewB.CompanyresearchC.Companywebsite

4.Practiceinterviewingwithaheadoftimeanditwillbemucheasierwhenyou're

actuallyinajobinterview.

3

A.apartymemberB.ajobhunterC.afamilymember

5.Asapplyingforajobinamorecasualenvironment,it'sstillimportanttobeneat,tidy,and

well-groomed,andtopresentatotheemployer.

A.positivespiritB.positiveimageC.positiveimpression

6.Theinterviewerwillpaymoreattentiononyourinterviewattire,hairstyle,andmakeupand

youonlyhavesecondstomake.

A.agoodimpressionB.agreatcomplementC.anacceptablefeeling

7.Aisnecessarytotakewithincludingextracopiesofyourresume,alistofreferences,

alistofquestionsasktheintervieweeandsomethingtowritewith.

A.handbagB.briefcaseC.holdall

8.Duringtheinterview,watchyourshakehandsfirmlyandmakeeyecontactasyou

articulateyourpoints.

A.bodygestureB.bodybuildingC.bodylanguage

9.Usetogetdirectionsifyou'renotsurewheretheinterviewyouwillget.

A.navigationsoftwareB.MapC.cellphoneapp

10.It'simportanttodiscussyourinawaythatwillimpresstheinterviewergreatly.

A.ambitionsB.qualificationsC.resume

1-C2-A3?B4-C5-B6-A7-B8-C9-A10-B

Task2.Answerthefollowingquestionsaccordingtothepassage.

1.Whatwillyoudowhenyoureviewthejobdescription?

2.Yourassetsmatchingtherequirementsofthejobmightinclude

3.Getasenseofhowthecompanycomparestootherorganizationsinthesameindustryby

4.Whatshallwedointhesameformatastherealinterview,ifyoutrytoconductaphone

Interview?

5.Whywillyougetaninterviewoutfitreadytowearatalltimes?

6.Whatwillnotebebroughttotheinterview?

7.Whatwillyoupaymoreattentiononduringtheinterview?

8.Ifyouhavethetime,whatissuggestedtodoincaseyouruntotheinterviewlate.

9.Inordertoengagetheinterviewer,you'dbetterbeagiveandtakeintheconversation,

10.Whywillyouconsideryourthankyouletterasafollow-up"sales"letter?

1.Asyoureviewthejobdescription,considerwhatthecompanyisseekinginacandidate.

2.skills,qualities,certifications,experiences,professionalqualifications,abilities,computerskills,

andknowledgebases.

4

3.Getasenseofhowthecompanycomparestootherorganizationsinthesameindustryby

readingarticlesaboutthecompanyinindustrymagazinesorwebsites.

4.itisaphoneinterview,askafriendtocallyoutopracticeansweringquestionsoverthephone.

5.Haveaninterviewoutfitreadytowearatalltimes,soyoudon'thavetothinkaboutwhat

you'regoingtowearwhileyou'rescramblingtogetreadyforajobinterview.

6.It'salsoimportanttoknowwhatnottobring,includingyourcellphone,acupofcoffee,gum,

oranythingelsebeyondyourselfandyourcredentials.

7.Duringtheinterview,watchyourbodylanguageshakehandsfirmlyandmakeeyecontactas

youarticulateyourpoints.Payattention,beattentive,andlookinterested.

8.Ifyouhavethetime,it'sagoodideatodoapracticerunadayortwobeforetheinterviewto

besureaboutwhereyougoingandhowlongitwilltaketogetthere.

9.Inordertoengagetheinterviewer;you'dbetterbeagiveandtakeintheconversation,so

you'rebuildingarelationshipwiththeinterviewerratherthanjustprovidingroteresponsesto

questions.

10.Restatewhyyouwantthejob,whatyourqualificationsare,howyoumightmakesignificant

contributions,andsoon.

Task3?Therearealsospecificetiquettetipsdependingonthetypeofinterviewyouhave.

Workinpairstosummarizesometipsonhandlingalunchordinnerinterview,apanel

interview,aphoneinterview,andavideointerview.

Etiquettetips

lunchordinnerinterview

panelinterview

phoneinterview

videointerview

Task-drivenExercises

Readainterviewcaseandfinishthetasks.

AnInterviewwithShellOilCompany

Task1.Answerthequestionsaccordingtothepassage.

1.WhatkindoffirmsisShellOilCompany?

2.ThewholeexperienceinShellOilCompanylastsapproximately6hoursincludinglunch,sothe

employees_________________________________________________________________________

3.Thepanelwillinterviewthecandidatesconsistsofseniormanagersfromdifferentdivisionsof

thecompanyat_____________________________________________________________________

4.Candidatesarefirstputthroughaninterviewregardingone'spersonaland

duringtheinterview.

5.WhowillnormallychairthesessionthatCandidatesdiscusswiththerestoftheshortlisted

candidates.

6.Whatisthepurposetoorganizethediscussionwithtopicstypicallygeneralinnature?

7.Afreelunchwillbesuppliedtothecandidateinorderto

5

becausehowhebehaves,conductsconversionsoverlunch,andtheobvioustablemanners.

8.Whatwillbepresentedinashort5minutesspeechatafternoonsession?

9.Whatwillbedonetotesthowthecandidateswouldactandwhyineveryoneofthe

highlightedissues?

10.Whatisthemeaningof“helicopter“qualitiesofthepersonwhohasthematurityand

qualitiestomakeagoodmanager?

1.TheShellOilCompanyiswellknownforitshumanresourceassessmentmethodology,which

hasprovensuccessfulintheidentificationandselectionofcandidatesforitsglobaloperations.

2.havetobeverywellpreparedmentallytoperformwell.

3.theinterviewstep.

4.educationbackground,careerobjectives,achievements,extracurricularactivities,etc.

5.TheHumanResourcepersonnelwillnormallychairthissession.

6.Thekeyhereistoassesshoweachcandidateengagesinthediscussionprocess,hownimbleis

theirthoughtprocessandtheirgraspofcurrentissuesoutsideofthenormaltextbook

environment.

7.gaugethesocialanddinningetiquetteofacandidate.

8.Oneisaskedtogiveashort5minutesspeech/presentationonatopicofone'schoice,andto

takesomequestionsfollowingthat.

9.Candidateissitedbehindadeskandaskedtoreviewvariousmemos,e-mailsthatareinhis

in-tray.Issuescutacrossthevariousfunctions,marketing,sales,finance,audit,controland

humanresource.

10.Theyfocusonhowyoureactunderthedifferentcircumstances,thedecisionsmadeonevery

issueandyourthoughtprocesswhenarrivingatthedecision.

Task2.Readthepassageagainandthendecidewhetherthestatementsbelowaretrue(T)of

false(F).

1.AsthesecondlargestglobaloilgiantandaFortune500company,Shellisknownforits

stringentselectioncriteriawhenitcomestoexecutivehiring.()

2.TheemployeeshavetobeverywellpreparedmentallytoperformwellinShellduringthe

eightworkhourseveryday.()

3.Silenceisgold.Sokeepingsilentandnotengaginginthediscussingwouldbeanabsolute

symbolofmaturity.()

4.Youmuststuffyourselftoofullatlunch,astheafternoonsessionsareevenmoredemanding

andafullstomachwillmotivateyourthoughtprocess.()

5.Interviewersexpectthecandidatestohavefullunderstandingofthevariousoperations,thusit

isalsoatestofhowonecopesunderpressureandinnew/unfamiliarsituations.()

6.Vigorousanddemandingexercisefocusonhowthecandidatesreactunderthedifferent

circumstances.()

7.Topmanagementwouldtypicallyjointhecandidatesandtheinterviewersforcocktailsatthe

endoftheday.()

8.Itisthebestchancetomakeagreatimpressionontopmanagement

6

whenyouhaveadinnerwiththem,especiallyslurpingloudlyinthecocktailparty.()

9.Thoughitisatimetofinallyrelaxandgettoknoweachonebetteratacocktails,itisalsoan

excellentopportunitytoreinforceone'sstrengthsandqualities.()

10.Candidateswhoarefurthershort-listedafterthisprocesswillneverhavetogothroughmore

interviewsbeforebeinghired.()

1-F2-F3-F4-F5-T6-T7-T8-F9-T10-F

ReadingTwo

TipsforWritingaJobApplicationLetter

SectionFourPracticalWriting

Task1.FillintheblanksaccordingtotheChinesetips.

December18,2018

DearSirormadam,

Isawyour(1)(招聘廣告)intheSpringCityEveningforasalesman.

MynameisTomGreen,Iam22yearsold,and(2)(即將畢業(yè))theEconomical&

TradeDepartmentofYunnanVocationalCollege.MymajorisMarketing.Duringthethreeyears

ofstudies(3)(我多次獲得獎(jiǎng)學(xué)金).Iplacedfirstinourcollege

(4)(計(jì)算機(jī)競(jìng)賽)lastyear.Ihavegainedsomeworkexperienceinmarketing

during(5)(暑彳發(fā)和寒假)servingasasalesmanata(6)(月艮

裝柜臺(tái))inKunmingDepartmentStore.Inaddition,

⑺(我身體健康，工作勤奮)，honestincharacterand

conscientiousinwork.Ipromiseto(8)(為公司的發(fā)展和繁

榮貢獻(xiàn)力量)ifIamaccepted.

(9)(如能給予面試機(jī)會(huì)，不勝感激).

Ihaveenclosedmyresumeandarecentphotographasrequested.

(10)(如有需要我還能提供其他資料和畢業(yè)證書).Looking

forwardtoyourreply.

Sincerelyyours,

TomGreen

(1)wantad(2)willbegraduatingfrom(3)Ihavegainedscholarshipseveraltimes

(4)computercompetition(5)thesummerandwintervacations(6)clothingcounter

(7)Iamingoodhealth,hard-working(8)contributetothedevelopmentandprosperityof

thecompany(9)Iwillbedeeplygratefulifyoucangivemeainterview(10)Icanprovide

referencesandmydiplomaifrequired

Task2.Writeaapplicationletteraccordingtothewantadbelow.

7

DearLucyLee,

YouradvertisementforasecretaryonDecember.10,2018interestedmebecausetheposition

thatyoudescribedsoundsexactlylikethekindofjobIamseeking.

Accordingtotheadvertisement,yourpositionrequiressecretaryconcernforeignaffairsor

relatedfieldinEnglish,excellentwrittenandcommunicationskillsandproactiveproblem-solving

attitudewithastrongattentiontodetail.IfeelthatIamcompetenttomeettherequirements.I

willbegraduatingfromYunnanUniversitythisyearwithaM.S.degree.Mystudieshaveincluded

coursesinSecretaryTechniquesandManagementandIworkedasasecretaryinanon-staple

foodtradingcompanyinmylastsummervacation.

Duringmyeducation,Ihavegraspedtheprincipalsofmymajorandskillsofpractice.Notonly

haveIpassedCET-6,butmoreimportantIcancommunicatewithothersfreelyinEnglish.My

abilitytowriteandspeakEnglishisoutofquestion.

Iwouldappreciateyourtimeinreviewingmyenclosedresumeandifthereisanyadditional

informationyourequire,pleasecontactme.Iwouldwelcomeanopportunitytomeetwithyou

forapersonalinterview.

Withmanythanks,

WangLin

Task-drivenPractice

Task1.Readtheresumeandfinishtask2.

Resume

Task2.Writeyourownresumeaccordingtothesampleabove.

Personaldate

CareerObjective

Education

CourseHighlights

WorkExperience

SpecialSkills

References

8

Others

學(xué)生根據(jù)自己的實(shí)際情況填空即可

Unit2HumanResource

Task2.Matchthejobinterviewquestionswithproperanswers.

1.Howmanyjobshaveyouhadafteryoura.1nowhavemoreresponsibilityandwork

graduation?longerhours.

2.Whydoyouchangejobssooften?b.Well,1leadasalesteam.I'malso

chairpersonofalocalbusinessassociation.

3.Whathaveyoudonetoshowleadershipc.1wantedtoearnmoremoneytopayforthe

ability?houseloan.

4.Inwhatwayhaveyouchangedsinceyoud.Well,thebossinmylastcompanywasn't

joinedthecompany?easytoworkwith.

5.Haveyoueverworkedwithadifficultpeoplee.I'veworkedforfivecompaniesassecretary,

oranewteam?businessassistantandadministrativeassistant.

⑴一⑹(2)-(c)(3)-(b)(4)-(a)⑸一⑹

Task3.Workinpairs.Discusswhichoftheseinterviewtipsareforinterviewersandwhichare

forcandidates.

1.Becompletelyhonestatalltimes.

2.Helpthepeoplesitingoppositetorelax.

3.Alwaysreadyappropriateclothes.

4.Donotsimplyaskalotof"yes"or"No"questions.

5.Listencarefullyandmakealotofnotes.

6.Arrivehalfanhourearlyfortheinterview.

7.Askadifficultquestionatthebeginningoftheinterview.

8.Getanpropelhaircutorhairstyle.

Interviewers

Candidates

Interviewers:2>4、5、7

Candidates:1^3、6、8

SectionTwoListeningandSpeaking

1.Listenandfinishthetasks.

1.Howdidthewomangettoknowaboutthejobvacancy?

A.Byreadinganewspaperad.

B.Bylisteningtothemorningnews.

C.ByseeingacommercialonTV.

D.Bycallinganemploymentservice.

2.Wherehavethewomaneverbeenbeforeshedecidedtoapplyforthenewjob?

A.GenevaUniversity

9

B.GenevaCompany

C.ManchesterUniversity

0.ManchesterCompany

3.Didthewomanhaveanyworkexperiencebefore?

A.No.Shewasjustagraduatefromauniversity.

B.Yes.Shewordedasateacherinauniversity

C.No.Shewenttoabroadjustforavisit.

D.Yes.Shewordedinacompanyoverseas.

4.Whydidthewomanfindthejobappealing?

A.Shecouldimproveherforeignlanguages.

B.Shecouldworkclosetoherfamily.

C.Shecouldtraveloverseasfrequently.

D.Shecoulduseherpreviousexperiences.

5.WhathadthewomanbeendoinginGeneva?

A.Takingmanagementcourses.

B.Workingasasecretary.

C.leachingEnglishatauniversity.

D.StudyingforadegreeinFrench.

6.Whatforeignlanguagesdidthewomanhave?

A.EnglishandFrench

B.EnglishandItalian

C.FrenchandItalian

D.SwissandItalian

7.Whydidthewomancan'tarrangeforaninterviewnow?

A.Theinterviewerhasnotimenow.

B.Thewomandoesn'tgetreadyatthattime.

C.Othercandidateswillcometotheinterviewer.

D.Theinterviewerdon'tappreciatethewoman.

8.What'smeaningoftheword“shortlist“accordingtothedialogue?

A.Thelistofallthecandidateswhocometotheinterview.

B.Thelistofthecandidateswhoareabsentfromtheinterview.

C.Thelistofthecandidateswhohavebeenemployed.

D.Thelistofthecandidateswhopassthefirstinterview.

9.Whatwasthewomanaskedtodointheend?

A.Prepareforaninterviewinacoupleofdays.

B.Readtheadvertisementagainformoredetails.

C.Sendinawrittenapplicationassoonaspossible.

D.Gettoknowthecandidatesontheshortlist.

10.Wecaninferthatthewomanmaybewanttobea

A.SecretaryB.ManagerC.SalespersonD.Foreignteacher

1-5ACDBB6-10CDCB

Task2.Listentothedialogueandfillintheblankswiththemissingwords.

Interviewer:Goodmorning.PhilipBarras,isn/tit?Pleasetakeaseat.

10

Philip:Yes,that'sright.Goodmorning.

Interviewer:Well,Philip,IseefromyourCV(CurriculumVitae)that(1).

Philip:Yes,Ihave,I'veworkedinthemarketingdepartmentofalargesportswearcompanyfor

thelastyear.

Interviewer:Canyoutellme(2).

Philip:Yes,well...I'velearntalotworkingwiththesalesandmarketingteam.Ilikethevariety——

youknow,(3).Andpeopleontheteamaregreat-

everyoneworkstogetherandhelpseachother.Ienjoythesatisfaction——whenwemeet

ourtargets,Imean...it'sverysatisfying.

Interviewer:(4),theadministrationandsoon?

Philip:Yes,Ihavetodothattoo,butit'snotaproblem.Ithinkeveryjobhas...well,aboringpart.

I'mquitewell-organized,andactuallyIthinkit'simportanttodotheroutinethingswell,

too.

Interviewer:Isee.(5).

Philip:Well,Ithinktherearetworeasons,mainly.Thejoblooksveryinteresting-

(6),butwithmoreresponsibility.SoIthinkitwill

beachallenge,butitwillbeexciting.Andthen...inabigcompanylikethis,Ithink

⑺.

Interviewer:So,lookingtothefuture,whatwouldyouliketobedoinginafewyears'time?

Philip:I'dliketo(8),andI'dliketomanagemyownteam.

Interviewer:OK,good.Sowhatqualitiesdoyoubringtothisparticularposition?

Philip:Well,asyoucansee,I'mquiteambitious!(9)—obviouslyI

don'tknoweverythingaboutyourproducts,butIdohaveafewideasalreadyaboutthe

marketingpossibilities.Kmquitecomprehensive——Iliketomeettargetsandgoals,asI

saidearlier.

Interviewer:And(10)?

Philip:Ah,that'sadifficultquestiontoanswer.IsupposeIcanbeimpatient,sometimes.

Interviewer:Hmm...Let'stalkinabitmoredetailaboutwhatthispositioninvolves.

1.youhavesomeexperienceworkinginmarketing.

2.whatyouenjoymostaboutyourcurrentjob.

3.it'snotalwaysthesameroutine.

4.Andwhatabouttheroutinetasks,

5.Now,whywouldyouliketoworkhere?

6.someoftheareasaresimilartowhatIdonowz

7.I'llhavemoreopportunitiestolearnnewthings.

8.beinchargeofmyownaccount.

9.I'mcreativeandenthusiastic.

10.whatwouldyousaywereyourweakpoints?

SectionThreePracticalReading

ReadingOne

Humanresourcemanagement

Task1.Choosethebestansweraccordingtopassage.

11

1.TheHumanResourcesfieldevolvedfirstin18thcenturyduring.

A.Europeanagriculturalrevolution

B.Europeanindustrialrevolution

C.Europeanartisticalrevolution

2.Taylorexplored"scientificmanagement^strivingtoimproveinmanufacturingjobs

focusedononeoftheprincipalinputsintothemanufacturingprocess一labor一sparkinginquiry

into.

A.economicefficiency...workforceproduction

B.workforceproductivity...economicefficiency

C.economicefficiency...workforceproductivity

3.Generalspeaking,weknowtheHRasa.

A.managementstrategy

B.approachtoanorganization

C.competitiveadvantage

4.HRdepartmentsareresponsibleforov