世界銀行-2023財年加納國家意見調查報告（英）

FY

2023

GhanaCountry

OpinionSurveyReportECR

Business

IntelligenceTeam

|

September2023AcknowledgementsTheGhana

Country

Opinion

Survey

ispart

oftheCounty

Opinion

Survey

Programseries

of

theWorld

Bank

Group.Thisreport

was

prepared

bythe

BusinessIntelligence(BI)

team,

ledbyJoséDe

Buerba

(Senior

External

Affairs

Officer)

andSvetlanaMarkova

(Senior

External

Affairs

Officer).

Yulia

Danilina,

JessicaCameron,

Nan

Lin,andSofya

Gubaydullina

oversaw

design,

reporting,

and

analysis

of

thesurvey

results.Noreen

WambuiandIrina

Popova

provided

datasupport.BIacknowledges

thesignificant

contribution

from

the

Ghana

country

team

andindependent

fielding

agency,

Maverick

Research.

Inparticular,

BI

isgrateful

forthesupport

from

Ndeye

Magatte

Fatim

Seck(Senior

Operations

Officer)

and

KennedyFosu

(External

Affairs

Officer)

who

coordinated

thesurvey-related

activities

fromAccra,Ghana.ContentsObjectivesMethodology

OverviewOverall

ContextOverall

Attitudes

Toward

the

World

Bank

GroupWorld

Bank

Group’s

Support

in

Development

AreasWorld

Bank

Group’s

Work

and

Engagement

on

the

GroundWorld

Bank

Group’s

Financial

Instruments

and

Knowledge

WorkThe

Future

Role

of

the

WBG

in

GhanaCommunication

and

OutreachDemographics

of

the

Sample

&

Detailed

Methodology3ObjectivesThissurvey

was

designed

toassist

the

World

BankGroup

(WBG)

ingaining

abetter

understanding

of

howstakeholders

inGhanaperceive

theWBG.

Thesurvey

explored

the

following

questions:1.

Overall

Context:

How

do

stakeholders

perceive

the

country’s

direction?

How

familiar

are

they

with

the

WBG?

Howmuch

dotheytrust

theWBG?2.

KeyIndicators:

What

opinion

do

key

stakeholders

have

of

the

WBG

when

it

comes

toits

effectiveness,

relevance,alignment

with

Ghana’s

development

priorities,

and

other

keyindicators?

Areopinions

improving

or

declining?3.

Development

Priorities:

What

areas

of

development

areperceived

tobethemost

important?

Have

theprioritieschanged

over

thepast

three

years?

Howeffective

istheWBG

perceived

tobeintheseareas?4.

Engagement

andWork

onthe

Ground:

What

dokeystakeholder

value

the

most

and

theleastwhen

itcomestotheWBG’s

work

inGhana?

HowistheWBG

perceived

as

adevelopment

partner?

Areopinions

improving

or

declining?5.

Financial

Instruments

andKnowledge

Work:

What

opinion

dokeystakeholders

have

of

WBG

financialinstruments

andknowledge

products?

Areopinions

improving

or

declining?

What

arestakeholders’suggestions

toimprove

WBG

effectiveness?6.

Communication

andOutreach:

What

arethe

preferred

communication

channels

and

which

channels

arereported

tobeused

themost?

Arethere

differences

among

stakeholder

groups

interms

of

preferred

channels?7.

MessageRecall:

What

key

topics

that

the

WBG

communicates

do

stakeholders

recall?

Is

there

arelationshipbetween

message

recall

and

views

ofthe

WBG’s

work?4Methodology

OverviewGovernmentInstitutionCivilSociety22%?

Fielded

April

2023

thru

June2023??1,663

potential

participants

asked

tocomplete

amostly

quantitative

survey19%Respondents

completed

thequestionnaires

online

orvia

computer-assistedinterviewsPrivateSector17%??Listofnames

provided

bythe

WBG

country

team

and

supplemented

by

thefielding

agencyAcademia/ResearchInstitute/ThinkTank14%Processmanaged

onthe

ground

by

thefielding

agency?

751participants

(45%response

rate)LocalGovernmentBilateralor

MultilateralAgencyMedia13%???37%

from

Southern

Sector,36%

from

Norther

Sector32%

currently

collaborate

with

theWBG6%6%21%

specialize

ineducation,

11%

ingovernance?

Comparedto

FY20CountrySurvey???563

participants

(80%response

rate)OfficeofaParliamentarian2%2%Surveys

completed

with

arepresentative

from

thelocal

fielding

agency30%

collaborated

with

theWBGOfficeofthePresident,PrimeMinister,MinisterClick

here

for

detailsof

the

RespondentSampleandMethodology.Other<1%QWhich

ofthe

following

best

describesyour

current

affiliation?(Selectonly1response)

(Percentage

of

Respondents,

N=751)56Overall

Context“Enhance

stakeholder

consultation

andinputs,

particularly

by

independent

citizens,

academia

andprivate

sector,

informulation

of

support

programs

to

Ghana.

Provide

useful

guidance

notes

tohelpParliament

inmaking

decisions

andapproving

agreements,

loans,

and

legislation

ingeneral,

that

arerelatedto

WBG

programs.”(Civil

Society

Respondent)“I

think

theWB,

likemostdonors,

maytend

to

beabittoo

diplomatic

inmaking

sure

your

funds

areyielding

thedesired

results.

Ithink

indicators

must

belooked

at

again

whilsttriggers

must

bemorestringent.

Achieving

yourdesired

results

isimperative.

Theloansyou

giveto

thecountry

must

notbecome

aburden

tofuturegenerations,

it

mustdevelopthecountry.”(GovernmentInstitution

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Ghana?

(N=672)Respondents

inGhana

areConcernedabout

the

Country’s

DirectionNearly

halfof

allrespondents

feltthat

Ghana

was

headedinthewrong

direction.

Justover

aquarter

feltthat

thecountry

was

headed

intheright

direction.28%45%28%?

Respondents

from

Government

Institutions

weresignificantly

more

likelytoindicate

thatthecountry

washeaded

inthe

rightdirection

(50%)

whereas

amajorityof

respondents

from

LocalGovernment,The

rightdirectionThe

wrongdirectionNotsureBilateral/Multilateral

Agencies,

Civil

Society,

PrivateSector,

andthe

Media

indicated

that

Ghana

was

headedinthewrong

direction.Q7Ingeneral,would

you

say

thatGhana

isheaded

in...?(Percentage

ofRespondents,

N=751)Familiaritywith

theWorld

Bank

has

Improved?

Year

comparison:

Respondents

inthisyear’s

CountryAllRespondents6.0Survey

reported

significantly

higher

levels

of

familiarity

withtheWorld

Bankcompared

toFY20:Media6.8Mean

familiarity:FY23

=6.0FY20

=5.5GovernmentInstitutionCivilSociety6.6?

Collaboration

withthe

WBG:

Respondents

who

collaboratewith

theWBG

reported

significantly

higher

levels

offamiliaritywith

theinstitution’s

work:6.2Academia/ThinkTankPrivateSector5.6Mean

familiarity:Collaborate

withWBG=7.1Do

not

collaborate

=5.45.55.55.5GovernmentPrincipalsLocalGovernmentBilateralor

MultilateralAgency5.312345678910MeanRatingofFamiliarityQHowfamiliar

areyou

with

thework

of

theWorld

BankGroup

inGhana?Scale:1Notfamiliaratall

–

10Extremely

familiar

(N=751)

Significantly

different

betweenstakeholder

groups8TheWBG

isthe

Most

TrustedInstitution

inGhana6.76.76.66.66.5TheWorldBankGroup*Academia/ResearchCentersTheUnitedNations(UN)*CivilSociety^*5.8Respondents

gave

the

highest

ratings

of

trust

fortheWorldBankGroup,

Academia,

the

UN,Civil

Society,

and

PrivateSector

inGhana.

Atthesame

time,

government

institutions

inGhana

were

theleast

trusted

among

theinstitutions

studied,including

the

National

Government,

Parliament,

LocalGovernment,

and

Ghana’s

Central

Bank.5.95.85.8PrivateSector^*?

Of

note,

ratings

of

trustwere

significantly

higher

inFY23

thanintheFY20

survey

for

theWorld

Bank,

UN,

Civil

Society,Private

Sector,

theIMF,

andRegional

Development

Banks.

Incontrast,

LocalGovernment,

Ghana’s

Central

Bank,

andtheNational

Government

received

significantly

lower

ratings

oftrust

inthisyear’s

survey.6.35.9TheInternationalMonetaryFund*Regional

DevelopmentBanks*Media^FY23FY206.15.85.8?

InFY23,

respondents

from

Government

Institutions

gave

thehighest

ratings

of

trust

for

the

WBG

whereas

GovernmentPrincipals

andrespondents

from

Bilateral/MultilateralAgencies

gave

significantly

lower

ratings

of

trust

(these

twostakeholder

groups

alsohad

some

ofthe

lowest

levels

offamiliarity

with

the

WBG).5.95.2Ghana’sCentral

Bank*LocalGovernment*5.94.84.85.8Parliament/LegislativeBranchTheNational

Government*4.65.512345678910To

what

extent

do

you

trusteach

ofthe

following

groupstodo

what

isright?Scale:1To

no

degree

atall

–10To

a

verysignificantdegree

(FY23N=~731;

FY20

N=546)*Significantly

different

betweenyearsQMeanRatingofTrust910Overall

AttitudestowardtheWorld

BankGroup“In

thepast,

the

WBG

hasworked

inGhana,

asisthe

case

inmany

other

developing

countries,

bycollaborating

withthe

government.

Thisisunderstandable

sinceit

wouldbe

the

governments

thatwouldhaveto

payback

the

loans.

Ibelieve,

goingforward,

theWBG

could

bemoreeffective

iftheycould

collaborate

directly

withcitizens'

groups,

private

businesses,

CSOs,andthink

tanks

toundertakeitsdevelopment

work.”(Academia

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Ghana?

(N=672)Improvement

inTw

oKey

Performance

IndicatorsInFY23,

respondents

perceived

theWBG

assignificantlymore

relevant

todevelopment

inGhana

andmore

alignedwith

their

development

priorities

for

thecountry.6.9Relevance*5.5?

Of

note,

respondents

from

Government

Institutions

gavethehighest

ratings

while

those

from

Bilateral/MultilateralAgencies

gave

significantly

lower

ratings

across

all

ofthese

performance

indicators

(respondents

fromBilateral/Multilateral

Agencies

also

had

thelowest

levelsof

familiarity

with

the

WBG).6.5Influencesthedevelopmentagenda6.56.4Effectivenessinachievingresults^FY23FY206.66.4Alignmentwithdevelopmentpriorities*5.86.0Endsextremepoverty12345678910MeanRatingQThe

WBG

currently

playsarelevant

rolein

development

in

Ghana.

Scale:

1Strongly

disagree

–10Strongly

agreeTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

Ghana?

Scale:

1To

no

degreeat

all

–10To

averysignificant

degreeHoweffective

has

theWBG

been

in

achieving

development

results

inGhana?

Scale:

1Noteffective

atall

–10

VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forGhana.

Scale:

1Strongly

disagree

–10

Strongly

agreeTheWBG’s

workhelps

end

extremepovertyin

Ghana.

Scale:

1Strongly

disagree–10

Strongly

agree*Significantly

differentbetweenyears^Comparedtoameanscore

of

thetwoquestions

asked

in

FY20:

"Overall,

please

rateyour

impression

of

theWBG’seffectiveness

in

Ghana.Scale:

1Noteffective

at

all–10

Veryeffective;

Towhatextent

doestheWBG’sworkhelp

toachieve

development

results

in

Ghana?Scale:

1To

no

degree

atall–10

Toaverysignificant

degree11Government

StakeholdersHave

More

PositivePerceptions

of

theWBG6.36.37.96.97.15.8Relevance*6.56.55.75.77.5GovernmentPrincipalsComparing

ratings

ofkeyperformance6.66.5TrustintheWBG*indicators

between

stakeholder

groups,clear

patterns

emerge

intheir

perceptions

oftheWBG

anditswork.

Respondents

fromGovernment

Institutions,

GovernmentPrincipals,

and

Local

Government

tend

tohave

themost

positive

perceptions

whilerespondents

from

Bilateral

andMultilateralAgencies

consistently

have

significantlylower

ratings

of

theWBG

and

itswork.GovernmentInstitution6.86.26.9LocalGovernment6.17.06.7Bilateral/MultilateralInfluencesthe

developmentagenda*5.65.96.7CivilSociety6.16.9PrivateSector6.47.26.76.8Effectivenessinachievingresults*Academia5.1Q6.46.26.1MediaTheWBG

currently

playsarelevant

rolein

development

inGhana.Scale:

1Strongly

disagree–10

Strongly

agree6.3To

whatextentdoyoutrust

theWBG

todowhatisright?Scale:

1To

no

degree

atall–10To

averysignificant

degree7.3To

whatextentdoestheWBG

influence

thedevelopmentagenda

in

Ghana?Scale:

1To

no

degree

atall–10To

averysignificant

degree6.0Alignmentwithdevelopmentpriorities*5.2*Significantly

differentbetweenstakeholdergroups6.56.15.95.9Howeffective

has

theWBG

been

in

achieving

developmentresults

in

Ghana?Scale:

1Noteffective

at

all–10

VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

for

Ghana.Scale:

1Strongly

disagree–10Strongly

agree12345678910MeanRating12FamiliarityLeads

toMore

Positive

Perceptions7.9Comparing

ratings

of

keyperformance

indicators

amongRelevance*6.9respondents

highly

familiar

with

theWBG

(ratings

of

8-10ona10-point

scale)

and

those

with

littlefamiliaritywith

theWBG

(ratings

of

1-4

ona10-point

scale),

one5.75.77.6canseethat

themore

familiar

stakeholders

are

with

theWBG,

themore

positive

perceptions

theyhave

of

theTrustintheWBG*6.6WBG

anditswork.7.5Influencesthe

developmentagenda*Meaningful

engagement

and

outreach

cancontinuetoincrease

positive

perceptions.6.55.25.35.27.5Effectivenessinachievingresults*6.36.27.5Alignmentwithdevelopmentpriorities*12345678910MeanRatingHowfamiliarareyou

withtheworkoftheWBG

inGhana?HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)QTheWBG

currently

playsarelevant

rolein

development

in

Ghana.Scale:

1Strongly

disagree

–10

Strongly

agree*Significantly

different

betweenlevels

offamiliarityTo

whatextentdoyoutrust

theWBG

todowhatisright?

Scale:

1To

no

degree

atall

–10To

averysignificant

degreeTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

Ghana?

Scale:

1To

no

degreeat

all

–10To

averysignificant

degreeHoweffective

has

theWBG

been

in

achieving

development

results

inGhana?

Scale:

1Noteffective

atall

–10

VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forGhana.

Scale:

1Strongly

disagree

–10

Strongly

agree13Ghana

Rated

Lower

than

other

Western&Central

AfricaandIDA

Countries

inFY23

onKey

Performance

Indicators6.9Relevance***Trust***7.47.16.77.37.2Ghana

FY236.56.4Influencesthedevelopmentagenda***Effectivenessinachievingresults***Alignmentwithdevelopmentpriorities***6.9Western&CentralAfricaFY237.0IDAFY236.96.96.47.06.812345678910MeanRating*Significantly

different

betweenGhana

FY23

and

Africa-West

FY23**Significantly

different

between

Ghana

FY23

andIDAFY23QFY23Western

and

Central

Africancountries

included

Guinea,

TheGambia,CaboVerde,Central

AfricaRepublic,

Republic

of

Congo,

and

MaliFY23IDAcountries

included

Guinea,

TheGambia,Djibouti,

TheKyrgyz

Republic,

CentralAfrica

Republic,

Honduras,

Tanzania,Mali,and

Nepal14Stakeholder

Trends

across

Performance

IndicatorsRespondents

from

Government

Institutions

hadthe

highestAllRespondentsGovernmentInstitutionCivilSociety6.3mean

rating

across

theaggregated

responses

totheseventeen

COS

indicator

questions

whereas

respondentsfrom

Bilateral/Multilateral

Agencies

had

significantly

lowerratings

(respondents

from

Bilateral/Multilateral

Agenciesalsohad

thelowest

ratings

offamiliarity

with

theWBG).7.26.6?

Collaboration

withthe

WBG:

Respondents

whocollaborate

with

the

WBG

gave

significantly

higherratings

across

theaggregated

indictor

questionscompared

torespondents

who

donot

collaborate

withtheWBG:Media6.1LocalGovernmentGovernmentPrincipalsAcademia/ThinkTankPrivateSector6.06.06.05.9Mean

rating:Collaborate

withWBG=7.0Do

not

collaborate

=5.9Bilateralor

MultilateralAgency4.912345678910MeanRatingof

Aggregated

Indicator

QuestionsQAll

IndicatorQuestionsasked

on

aScalefrom1to

10.Click

here

for

details

ofthese

IndicatorQuestions.1516World

Bank’s

SupportinDevelopment

Areas“1.

WBG

shouldbemore

involved

in

social

programmes

that

impact

directly

onthepeople.2.

WBG

should

investmoreinactivitiesthat

results

in

increase

jobcreation

andemployment.3.

WBG

should

investmentmoreininfrastructure

developmentwhichwill,

inthe

longrun,

impact

oneconomic

developmentandincreased

productivity

and

improvedwelfareof

theordinary

citizens.”(PrivateSector

Respondent)QInyouropinion,

what

is

the

mostimportant

thingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Ghana?(N=672)Development

AreasforWBGFocusAgricultureandfoodsecurityEducation50%43%43%Jobcreation/employmentHealth41%Agriculture

and

food

security,

education,

job

creation,

andhealth

were

thetopareas

inFY23

where

stakeholders

would

liketheWBG

tofocusitsresources.PrivatesectordevelopmentWater

supplyandsanitationPublicsectorgovernanceEnvironment/Naturalresourcemgmt.MacroeconomicstabilityFinancialsectordevelopmentTransport27%24%23%20%High

priorityforprivatesector(51%)?

Although

job

creation

andeducation

were

thetop

twopriorities

for

theWBG

identified

intheFY20

survey,respondents

inthisyear’s

survey

considered

agriculture

andfood

security

andhealth

of

much

greater

priority,

both

beingidentified

bythree

times

asmany

respondents.19%19%18%Socialprotection18%In

your

opinion,

whatisthemostimportantthing

theWBGcould

do

tohelpincrease

itseffectiveness

in

Ghana?Socialinclusion17%Climatechange16%“1.Investing

ineducation

and

health

would

enhance

humancapital

development,

improveproductivity,

and

reduce

poverty

inGhana.

2.Ghana

faces

significant

infrastructure

gaps,

particularlyinthetransport,

energy,

and

water

sectors.

Improvinginfrastructure

would

facilitate

economic

growth,

enhanceproductivity,

and

improvelivelihoods

forGhanaians.

3.

TheWBGcould

support

efforts

tostrengthen

Ghana's

public

institutions

toimprovegovernance,

transparency,

and

accountability.

4.

TheWBG

could

help

improveaccess

tofinance

forGhanaian

SMEsbysupporting

initiatives

that

increase

their

access

tofinance.

5.Promotingprivatesectorgrowth.”DigitaldevelopmentDebtsustainability16%15%Genderequity13%Energy/ExtractivesTrade13%12%UrbandevelopmentTourismdevelopmentCrimeandviolenceDisasterriskmanagementRegionalintegration9%7%(Government

Institution

Respondent)6%6%4%Q17Which

areas

shouldtheWBG

prioritize

inits

work

inGhana

tohavethe

most

impact

ondevelopment

resultsinthecountry?

(Chooseno

more

than

5)(Percentage

ofRespondents,

N=746)Effectiveness

ofWBG’sSupportin

Sectoral

AreasFinance

/Institutions/EconomicGrowth5.95.9Publicsectorgovernance5.95.8FinancialsectordevelopmentTheWBG’s

work

inthe

area

ofhealth

received

thehighest

ratings

ofeffectiveness

inGhana

and

was

significantly

improved

compared

toFY20.

Incontrast,

ratings

for

energy,

trade,

private

sector

development,

jobcreation,crime

andviolence,

anddisaster

riskmanagement

significantly

declined.5.7Debtsustainability5.5Macroeconomicstability5.45.6RegionalintegrationFY23FY206.2Health*5.75.45.7Trade*5.95.9Education5.45.7Privatesectordevelopment*Human

Development5.95.8GenderequitySocialinclusionSocialprotection5.25.0Jobcreation/employment*TourismdevelopmentCrimeand

violence*5.75.75.8FY23FY205.05.65.65.8EnvironmentalSustainability5.9Watersupplyand

sanitationDigitaldevelopmentUrbandevelopmentTransport5.95.95.9Agricultureandfood

security^5.75.95.75.8ClimatechangeInfrastructure5.65.8FY23FY20Environment/Naturalresourcemanagement5.55.75.55.7FY23FY205.45.75.5Disasterriskmanagement**Significantly

differentbetweenyearsEnergy/Extractives*5.91234567891012345678910MeanRatingofEffectivenessMeanRatingofEffectivenessQHoweffectivedo

youbelieve

theWBG

isin

termsof

theworkit

doesin

thefollowing

areasof

development

in

Ghana?Scale:

1Noteffective

at

all–10

Veryeffective

(Ifyou

have

NOexposure

to/experiencein

working

in

anyof

thesectors

listed

below,

please

respond

“Don’t

know”)

^The

mean

of

effectiveness

of

agriculture

development

and

food

security

asked

inFY20was

taken

for

thiscomparison

analysis.1819World

BankGroup’s

WorkandEngagementon

theGround

inGhana“TheWorld

BankGroup

inGhana

could

increase

its

effectiveness

by

workingmoreclosely

withlocalcommunities,

civilsociety

organizations,andthe

government

tobetter

understand

theneeds

andpriorities

of

Ghanaians.

Thiscould

involve

engaging

inmoreparticipatory

approaches

todevelopment,such

asinvolving

citizens

indecision-making

processes

andempowering

local

organizations

toleaddevelopment

initiatives.

TheWorld

BankGroup

could

alsoworkto

improveits

transparency

andaccountability

by

providing

moreinformation

about

its

projects

andactivities

inGhana,

andbyengaging

inmoremeaningful

consultations

withaffected

communities.”(Civil

Society

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Ghana?

(N=672)Financial

Resources

arethe

Bank’s

Greatest

ValueAsinFY20,

financial

resources

were

considered

theWBG’s

greatest

value

toGhana

byrespondents

inFY23.Providingfinancialresources49%Inaddition,

respondents

inthisyear’s

survey

considered

theBringingtogether

differentWBG’s

bringing

together

different

stakeholder

groups

ofmuch

greater

value,

beingidentified

byfive

timesas

manyrespondents

as

inFY20

(7%).

Capacity

building/trainingwas

alsoofmuch

greater

value,

beingidentified

bymorethan

twice

as

manyrespondents

asinFY20

(14%).stakeholder

groupstosupportGhana’s

development

efforts39%Capacitybuildingandtraining35%Providingadvisoryservices

andanalyticsto

supportdesignorimplementationofpolicies27%In

your

opinion,

whatisthemostimportantthing

theWBGcould

do

tohelpincrease

itseffectiveness

in

Ghana?Producingresearchonglobaldevelopmentissues19%“WBG

could

help

toincrease

Ghana

economy

bylendingloansand

grants

tothegovernment

toreduce

poverty

and

promotesustainability.”(PrivateSector

Respondent)Providingdataandstatistics16%“Oneof

themost

essential

aspects

the

WBG

could

do

istoincrease

their

technical

support

byregularly

engaging

bothpublic

and

private

institutions

todesignbest

practices

orquality

ways

of

improvingservices

tothe

citizens

inamoretimely

and

efficient

manner.Thiswould

help

improvetheeconomy

going

intothe

future

and

alsodo

away

with

issuesrelatedtocorruption

inthecountry.”Mobilizingthird-partyfinancialresources9%Other1%(Government

Institution

Respondent)QWhen

thinking

about

theWBG’s

rolein

Ghana,

which

activity

doyou

VALUEthe

most?

(Chooseno

more

than

2)(Percentage

ofRespondents,

N=715)20The

WBGIncreasingly

Seen

asaLong-Term

PartnerInFY23,

respondents

perceived

theWBG

significantly

more

asalong-term

partner

and

responsive

to

needs

thaninFY20.7.0Beingalong-termpartner*Responsivenesstoneeds*?

Although

respondents

from

Government

Institutions

gavethehighest

ratings

andthose

from

Bilateral/MultilateralAgencies

gave

significantly

lower

ratings

across

all

of

theseaspects

of

theWBG’s

partnership

inGhana,

itshould

alsobenoted

that

respondents

from

Government

Principals

andPrivate

Sectorgave

lowratings

for

access

toWBG

staffand

experts

(mean

ratings

=4.7and

5.0,respectively).6.26.35.7FY23FY20In

your

opinion,

whatisthemostimportantthing

theWBGcould

do

tohelpincrease

itseffectiveness

in

Ghana?5.7AccesstoWBGstaffandexperts“Appreciate

thelocal

con