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THE
NEWCREATIVEPAR
ADIGMFEBRUARY
2024HOW
AIISTRANSFORMINGVIDEOANDCONTENTPRODUCTIONACKNOWLEDGMENTSThisreportwouldnothave
beenpossiblewithoutthesigni?cantcontributionsof
thehundredsof
marketingindustryleaderswhocontributedtheirtimeandinsightsinsupportof
thisresearch.
To
allof
them,
wesaythankyou.KNOWLEDGE
CENTER
PARTNERPREMIER
SPONSORNOTICEThis
report
contains
brief,
selected
information
and
analysis
pertaining
to
the
advertising,
marketing
and
technology
industries
and
has
been
prepared
by
Verista
Part-ners
Inc.
d.b.a.
Winterberry
Group.
It
does
not
purport
to
be
all-inclusive
or
to
contain
all
of
the
information
that
a
prospective
manager,
investor
or
lender
may
require.Projections
and
opinions
in
this
report
have
been
prepared
based
on
information
provided
by
third
parties.
Neither
Winterberry
Group
nor
its
respective
sponsorsmake
any
representations
or
assurances
that
thisinformation
is
complete
or
completely
accurate,as
it
relies
on
self-reported
data
from
industry
leaders—includingadvertisers,
marketing
service
providers,
technology
developers
and
agencies.
Nor
shall
any
of
the
forgoing
(or
their
respective
o?cers
or
controlling
persons)
have
anyliability
resulting
from
the
use
of
the
information
contained
herein
or
otherwise
supplied.
All
trademarks
are
the
property
of
their
respective
owners.Copyright
Winterberry
Group
2024?
All
rights
ReservedThis
whitepaper’s
purpose
is
to
bring
clarity
to
a
complexandevolving
topic—the
videoandcontent
productionsupply
chain—in
the
eraof
AI
transformation.In
theprocess
of
developing
this
paper,
Winterberry
Groupsurveyed
more
than250
decision-makers
at
brandsacross
the
US
and
UK
andconducted
in-depth
interviewswith
dozens
of
industry
experts
andin?uencers
in
thecreative
production
and
content
creation
market.Theresult
is
anevidence-based
examination
of
thecurrent-state
and
developing
changes
within
the
creativeproduction
andcontent
creation
landscapegiven
thecontinued
growth
of
machine
learning
and
the
newlyaccessible
and
potentially
transformative
impactofgenerative
AI,
how
eachphaseof
the
content
lifecycleis
beingimpacted
andwhere
the
market
is
headed.WINTERBERRY
GROUPAUTHORSBruceBiegelSenior
Managing
PartnerCharlesPingManaging
Director,
EMEABrittanyMeeksEngagement
DirectorIsabelStackConsultantMadelinete
RieleAssociateINTRODUCTION3TABLEOF
CONTENTS06
ExecutiveSummary08
Introduction11
UnderstandingtheNew
ProductionParadigm13
ProductionIntheEraof
Arti?cialIntelligence16
ContentLifecyclePhaseI:Planning18
ContentLifecyclePhaseII:ProcessManagementandGovernance21
ContentLifecyclePhaseIII:Measurement23
MarketOutlook26
Glossary27
MethodologyTABLEOF
CONTENTS4TABLESAND
CHARTS08
TimeSpentPer
Day
withDigital
Versus
TraditionalMediaintheUnitedStates09
USMediaSpendonDigital
Video
vs.Linear
TV10
Global
VideoandDigitalContentProductionSpend12
CreativeProductionandContentCreationLifecycle15
AIUseCasesfor
CreativeProductionandContentCreation21
DataFeedbackLoopfor
CreativeProductionandContentCreationMeasurementTABLESAND
CHARTS5EXECUTIVESUMMARYCreativeandcontentproductionisinthemidstof
anevolution,drivenby
changingconsumptionpatterns,theproliferationof
digitalmediachannels,thegrowthofvideo-centricadvertising,elevatedconsumerexpectationsforrelevancyandthedemocratizationof
contentcreation.Thepaceof
evolutionisacceleratingrapidlyastheusecasesforarti?cialintelligence(AI)—including
machinelearningandgenerativeAI—continueto
expandacrossthecreativeandcontentlifecycle.There
are
signi?cant
obstaclesto
these
advancements,
however,as
organizations
grapple
with
siloed
scopes
of
work
anddecision-making,a
fragmented
content
creation
landscapeand
the
inherent
risks
in
utilizing
generative
AI,
including:on
personalization
and
high
volume
adaptation,
versioning
andreformattingto
support
the
range
of
campaigns,
channelsand
platforms
being
utilized.
It
can
also
be
utilized
inpost-production,
visual
and
audio
e?ects,
saving
valuabletime
in
the
process.
Regulatory
uncertainty
Lack
of
clarity
in
cost
and
resource
intensiveness
Potential
bias
Limited
trust
in
AI-generated
content
Variability
in
quality
and
consistencyDespite
regulatory
uncertainty
and
an
increasingly
visiblecarbon
impact,
marketers
are
going
to
rapidly
acceleratetheir
investments
across
AI
use
cases.
However,
asdemonstrated
throughout
2023,
they
are
going
to
managethe
risk
carefully.
Brands
and
agencies
must
takea
structuredapproachto
testing
and
expanding
AI
use
against
speci?c
usecases,
setting
KPIs
and
milestonesto
measure
progress
andadjusting
or
expanding
to
ensure
they
don’t
fall
behind
themarket,
impact
sustainability
goals
or
subject
their
brandstonegative
media
risks.These
challenges
will
be
overcome
by
brands
and
agenciesthroughacombination
of
organizational
change
management,
astructured
approachto
testing
and
expanding
the
use
of
AI
andthrough
leveraging
the
right
internal
and
external
resources
whocan
provide
creative
production
and
content
creation
strategy,governance,
data
and
insights.Brands
are
shifting
budgets
to
meet
customers
where
theyare,
focusing
on
the
video-centric
content
they
increasinglyengage
with.
Accordingto
media
spend
forecasts,
spending
willcontinueto
follow
consumers
as
their
attention
migrates
acrosslinear
and
digital
media
channels.
The
downstream
impact
is
thatthe
design,
execution
and
management
of
creative
and
contentproduction
spending
must
evolve,
supporting
demand
acrossan
expanding
range
of
channels,
platforms
and
formats.The
new
production
paradigm
requires
amore
holisticapproach
to
planning
and
design,
challenging
historicalmodels
and
silos.
Brands
and
agencies
must
now
considerwhere
the
content
will
run
and
who
the
audience
is,
along
withthe
creative
concepting,
before
incorporating
brand
strategy,brand
guidelines,
any
necessary
mandates
and
overall
return
oninvestment.
This
forward
looking
view
will
require
integrationacross
silos,
with
involvement
from
media
planning,
(audience)analytics
and
data
and
productionto
complement
creativeand
strategy.While
machine
learning
(ML)
has
been
entrenched
inmarketing
for
years
as
part
of
activation,
optimization
andmeasurement,
generative
AI
(GenAI)is
the
next
innovationfrontier.
While
only
recently
widely
accessible,
many
brands
andagencies
are
utilizing
some
form
of
generative
AI
in
their
creativeand
content
production
e?orts
today,
particularly
on
the
earlierstages
of
the
process
supporting
research
distillation
and
conceptideation,
creative
and
content
creation,
directors
treatments,pre-activation
versioning,
reformatting
and
testing.GenAI
will
be
the
primary
driver
of
automation
ande?ciency,
particularly
on
repetitive
tasks
such
as
codingand
versioning.
GenAI
fosters
faster
cycle
times,
acceleratestimeto
concept
and
speed
of
content
creation
while
deliveringEXECUTIVE
SUMMARY6While
it
remains
unclear
how
and
when
the
regulatoryenvironment
surrounding
AI
usage
will
evolve,it
will
taketime—likely2-3
years—to
resolve.
Consequently,
rules,regulations
and
potentially
case
law
will
likely
vary
acrossgeographies
and
states.To
minimize
the
risk
of
bias,misalignment
with
brand
guidelines
and
mandates,inconsistency
or
variable
quality,
human
interventionforinspiration,
review
and
validation
is
essential.(PCLMAs)to
help
optimize
budgets,
validate
and
coordinatethe
right
partners,
negotiate
fees,
de?ne
ways
of
working,provide
transparency
and
governance
and
deliver
criticalinsights,
benchmarks
and
recommendationsto
supportcontinuous
improvement
across
the
creative
productionand
content
creation
landscape.1GenAI
cannot—and
will
not—replace
creativity.
WhileGenAI
can
create
e?ciencies
and
support
creative
conceptingby
drawing
insights
from
historical
content
and
trend
datatogenerate
suggestions,
human
creativity
is
essentialto
ensureauthenticity,
deliver
genuinely
new
concepts,
curate
and
validateGenAI
outputs
and
avoid
biased
or
non-compliant
concepts.Managing
the
growing
complexity
in
the
content
creationlandscape
requires
ameasurement-driven
approach
andunbiased,
third-party
production
support.
Data-driveninsights
and
benchmarks
will
support
strategy,
execution
andmeasurement
across
the
content
lifecycle,
and
brands
andagencies
must
leverage
the
wide
array
of
production
data
availablebeyond
costs,
including
asset
use
and
re-use,
frequency,
longevityand
wear
down,
cycle
times,
speed-to-delivery
and
adherenceto
brand
and
corporate
guidelines
and
mandates
such
assustainability
and
diversity,
equity
and
inclusion(DE&I).Global
spend
on
creative
production
and
content
creationis
expected
to
grow
rapidly,
reaching
$144.1billion
in
2026,almost
doubling
from
$73.5
billion
spent
in
2020.
The
longterm
question—and
the
opportunity—is
howto
best
leverage
thatinvestment
e?ectively,
e?ciently
and
sustainably
as
AI
solutionsevolve
and
spend
is
continuously
reallocated.Accordingto
a
recent
survey
of
over
250
enterprise
andmiddle-market
marketing
and
agency
executives
responsibleforcreative
and
content
production,
88%
of
brands
are
leveragingacombination
of
in-house
resources
and
independent,
third-party
production
and
content
lifecycle
management
advisorsBrands
and
agencies
must
planforand
manage
more
complex
pro-ductions
as
desired
channels,
platforms
and
formats
become
morefragmented
acrossa
wider
range
of
creators
inside
and
outside
oftraditional
agency
models.1.
WINTERBERRY
GROUP
(2023)EXECUTIVE
SUMMARY7INTRODUCTIONAs
consumershavemigratedfromtraditionalmediato
digitalchannelsover
thepastdecade,advertisinghasfollowedsuit.“Cord-cutting”hasbecomecommonplace,particularlyintheUS,
withanexplosionof
streamingoptionsavailable.Consumersarespendingmoreandmoretimeonline—athome,
atworkandelsewhereasphonescontinueto
get“smarter.”Social
media
use
continuesto
expand
as
Meta(via
andInstagram)
and
TikTok
provide
more
engaging,
video-centriccontent,
while
YouTube
drives
continued
growth
in
online
videoviewership.
Marketers
and
agencies
have
shifted
media
budgetsto
meet
consumers
where
they
are,
while
shifting
advertisingbudgetsto
meet
them
how
they
want—through
digital
video
andcontent.Therehas
been
acleardecreaseinlinear
video,aswellas
ashift
inconsumerbehavioraroundvideoviewingand
sharing[through]socialand
digitalvideo.These?agshipTV
campaigns
aren’t
drivingthesameculturalchangeand
sales
theyused
to.Not
only
are
these
driving
forces
changing
the
marketinglandscape
at
large,
but
they
are
directly
in?uencing
theproduction
process
and
the
content
supply
chain.
These
marketdynamics
have
added
complexity
throughout
the
creative
andcontent
production
lifecycle,
ranging
from
who
needsto
beinvolved(and
when)to
demand
from
brandsforgreatertransparency
and
oversight
of
the
process(and
partners)to
theneedformore
granular
measurement
and
insights
across
theirentire
marketing
investment.
This
evolving
paradigm
is
furtherimpacted
bya
pivotal
in?ection
point
driven
by
transformativeadvances
in
AI.–
ExecutiveDirectorat
GlobalContent,Data
and
Media
AgencyMedia
consumption
has
changed
dramatically
over
time—bothexpanding
and
fragmenting
from
traditional
channels
like
printand
linear
TV
to
a
growing
number
of
digital
options
that
areincreasingly
video-led.Today,American
consumers
spend
almosteight
hours
per
day
with
digital
media,
over
60%
more
than
theFIGURE1–TIMESPENTPERDAY
WITHDIGITALVERSUSTRADITIONAL
MEDIAINTHE
UNITEDSTATES■
Digital2012–2023E,
hours■
Traditional7.837.577.477.327.026.375.725.525.004.884.624.17201220162020202120222023ESource:
Statista
(2023)INTRODUCTION8time
invested
in
traditional
media
formats
eachday.This
is
instark
contrastto
ten
years
ago
when
consumers
spent
roughly80%
more
time
on
traditional
media.2
And
whenit
comesto
videomedia,
linear
TV
viewership
is
in
decline
as
consumers
spendmore
time
watching
video
content
across
social
media,
connectedTV
and
other
digital
media.
Consumers
have
gone
from
almostexclusively
watching
long
form,
full
episode
player(FEP)
contenton
linear
TV
to
a
mixture
ofFEP,
branded
content
and
short
formvideo
across
digital
channels.To
meet
the
customer
where
they
are,
brands
arestrategically
redirecting
media
spending
toward
digitalchannels,
anticipating
the
ongoing
decline
of
linear
TVviewership.
Digital
video,
on
the
other
hand,
is
experiencingsubstantial
growth,
projectedto
reach
63%
of
total
video-driven
media
spending
in
2024,
up
from
39%
in
2020.As
viewers
watch
more
and
more
video
content
digitally,media
buyers
have
greater
abilityto
deliver
personalizedexperiencesforthese
audiences.FIGURE2–US
MEDIASPENDONDIGITALVIDEOVS.
LINEAR
TV2020-2024E
(percent
of
total)’20-’24EMediaSpendCAGR:39%49%54%60%63%+12.7%DigitalVideo*-11.6%61%Linear
TV**51%46%40%37%20202021202220232024ESource:
Winterberry
Group
(2023)*Digital
video
includes
social
video,
online
video,
and
CTV,
**Linear
TV
includes
addressableTo
support
consumer
viewing
habits
and
market
demand,advertising
continuesto
shift
toward
video
from
the
largelystatic
worldit
once
inhabited,
and
as
such
the
optionsforvideoadvertising
across
connected
TV,
online
video
and
social
mediacontinueto
expand.
This
digital
expansion,
while
opening
newavenuesforadvertising,
has
also
injected
complexity
into
theproduction
process.
There
is
growing
demandforhigher
volume,shorter
cycle
times,
greater
?exibility
in
format
and
re-usepotential.
The
days
of
producing
big
budget
TV
ads
separatelyfrom
digital
creative
and
content
are
in
the
past—today’smarketers
and
agencies
are
developing,
producing
and78
.2%OFMARKETERSPRODUCEVIDEOANDCONTENTPRIMARILY
FORDIGITALMEDIACHANNELS,WITHONLY15.9%
PRODUCINGPRIMARILYFORLINEARTVdelivering
creative
and
contenttoreach
audiences
across
channelsand
platforms
and
support
use
cases
across
the
full
marketingfunnel
from
brand
awarenessto
downstream
performance.To
meet
these
demands,
marketers
are
increasing
investmentin
video
and
digital
content
production,
with
global
spendingexpectedto
reach$121.2
billion
by
2024,
growing
ata
compoundannual
rate
of
13.3%
from
$73.5
billion
in
2020.
Notably,
theUS
is
anticipatedto
contribute
approximately
47%
of
this
totalspending,
amountingto
$56.8
billion.2.
STATISTA
(2023)INTRODUCTION9FIGURE3–GLOBALVIDEOANDDIGITALCONTENTPRODUCTIONSPENDUS2020-2024E
($USBB)■■
Rest
ofWorld+13.3%$121.2$56.8$108.3$49.8$99.5$91.6$42.4$73.5$34.2$45.7$64.52024E$58.5$53.82022$49.22021$39.420202023Sources:
Winterberry
Group
(2023),
MediaRadar
(2023),
Winmo
(2022),Fortune
Global
500
(2022),ROW
includes
APACand
EuropeThese
marked
shifts
in
consumption,
media
and
formatare
reshaping
how
brands
approach
the
planning,
managementand
measurement
of
creative
and
content
development.Aconvergence
between
creative
production
and
content
creationis
becoming
more
apparent
with
the
proliferation
of
digitalmedia
channels
and
as
use
casesforcreative
and
content
beginto
overlap,
challenging
historical
views
of
these
e?orts
asmutually
exclusive.
Brands
are
adaptingto
this
evolution
byemphasizing
asset
lifecycle
management
formaximized
re-useand
longevity,
committingto
sustainability
and
diversity,
equity,and
inclusion,
and
embracing
the
rapid
advancements
in
thecreative
development
and
production
landscape
propelled
byexpanded
accessibility
and
capabilities
in
AI.INTRODUCTION10UNDERSTANDING
THE
NEWCONTENT
PRODUCTIONPARADIGMAs
contentproductionhasevolved,brandsaremakingchangesto
who
isinvolved(and
when),how
theprocessismanaged
(and
viawhichpartners)
andwhat
isbeingmeasuredto
ensurecontinuousimprovement,increasedROI
andcompliancewithkeybrandguidelinesandmandates.Traditionally,
creative
and
media
operatedin
siloes,
particularly
since
the
rise
ofprogrammatic
media.
Creative
andstrategy
teams
conceptualized
anddelivered
content,
which
was
then
passedto
mediaforactivation
and
optimization.The
growing
demandforcreative
andcontent
that
can
be
used
and
re-usedto
?nd
audiences
and
individuals
acrosschannels
and
platforms—whilemaximizing
engagement
on
each—requiresa
more
holistic
approachtoplanning
and
design.
Brands
and
agenciesmust
now
take
into
consideration
wherethe
content
will
run,
who
the
audience
isand
the
creative
concepting
before
tyingall
three
backto
brand
strategy,
brandguidelines
and
any
necessary
mandatessuch
as
sustainability
and
diversity,equity
and
inclusion(DE&I).
This
meansincorporating
input
beyond
creative
andstrategy—namely
media
and
audience.advisor
(PCLMA)
in
the
early
stages
of
theplanning
process
can
help
ensure
e?ectiveexecution.
Many
brands,
however,
havenot
yet
made
these
changes—some
lackthe
necessary
clean
datato
help
provideacomplete,
cross-functional
view
and
manysimply
struggle
with
the
magnitude
ofchange
management
requiredto
evolvean
organization
out
of
siloed
decision-making.
The
combined
impact
of
thesechallenges
can
be
seen
clearly
in
thebudgeting
process,
where
brands
havestruggledto
evolveto
a
more
strategicapproach
that
addresses
the
growingcomplexity
in
the
needs
of
the
business.8
1%OFMARKETERSAREWORKINGWITHTWOORMOREPRODUCTIONPARTNERS,WITH12.7%WORKINGWITHSIXORMOREHigher
volume,
more
complex
productiondirectives
also
demand
more
granularprocess
management
than
the
simplercampaigns
of
the
past.
Witha
widerrange
of
agencies,
partners
and
vendorsinvolved,
along
with
a
sharp
increase
inthe
number
of
assets
being
produced,marketers
are
seeking
greater
transparencyand
closer
oversightto
ensure
allimprove
speed
of
delivery
and
reducecycle
times
while
maintaining
a
coherentcreative
vision.
In
fact,
in
the
samesurvey
of
enterprise
and
middle-marketmarketing
and
agency
executives,
almosthalf
of
respondents
cited
speed
ofexecution
as
a
top
three
considerationforselecting
production
agenciesand
partners.3This
new
paradigm
also
requiresconsideration
up
frontforhow
theproduction
process
will
deliver
on
all
ofthe
above.
Incorporatingaproduction
andcontent
lifecycle
managementnecessary
work?ows
and
steps
arecompleted
e?ciently
and
e?ectively.Brands
are
prioritizing
partners
who
can3.
WINTERBERRY
GROUP
(2023)UNDERSTANDINGTHENEW
CONTENTPRODUCTION
PARADIGM11e?ciency
and
e?ectiveness.
Brands
needto
know
the
true
costof
an
assetto
ultimately
understand
the
value,
including
hardcosts
such
as
feesforagencies
and
partners
or
costs
of
talentand
locations
but
also
soft
costs
in
the
form
of
time
spent
oncreative
and
strategy,
added
cycle
times
throughout
the
process,approval
delays
and
other
ine?ciencies.
Brands
must
also
gaugehow
well
partners
and
vendors
adhereto
brand
and
productionguidelines
outlined
in
the
planning
phaseto
mitigate
brand
riskand
ensure
key
performance
indicators(KPIs)
are
achieved.As
brands
continueto
evolve
and
make
commitmentstosustainability
and
diversity,
equity
and
inclusion(DE&I),capturing,
measuring
and
reporting
on
relevant
metrics
willhelp
brands
ful?ll
these
promises.
While
brands
continuetopursue
media
optimization,
they
are
increasingly
focused
oncreative
optimization,
which
requiresa
better
understanding
ofwhether
assets
deliver
on
creative
expectations.
Asset
lifecyclemanagement
has
provideda
more
granular
wayto
determine
thetrue
value
ofa
creative
asset,
leveraging
insights
on
how
andwhen
creative
and
content
assets
are
used
or
re-used,
whereandforhow
long.49.
6%OFRESPONDENTSCITESPEEDOFEXECUTIONASTOP
CONSIDERATIONWHENSELECTINGAPRODUCTIONPARTNERAs
brands
demand
more
from
their
creative
and
contentbudgetsto
navigatea
multi-channel,
multi-platform
andmulti-format
landscape,
production
measurement
and
insightshave
become
increasingly
critical
to
understand
and
improveFIGURE4–CREATIVEPRODUCTIONANDCONTENTCREATIONLIFECYCLEPROCESS
MANAGEMENTPHASEPLANNINGMEASUREMENT&GOVERNANCEDe?nitionThe
production
planningphase
provides
astrategicroadmap
for
aproject
thatclearly
de?nes
the
metricsofsuccess.It
outlinesin
detail
what
will
beachieved
throughout
theproduction
process,bywhom,when,onProduction
process
managementand
governanceis
the
executionand
coordination
ofresources,personnel,and
schedules
toensure
successful
completionfrom
concepttodelivery.Production
measurementprovides
understandingintoproduction
strategyeffectiveness
and
needs
foroptimization,the
cost
andvalue
ofeach
asset
producedthroughout
the
contentlifecycle
and
the
productivityofpartners
involved.It
requires
oversightintobiddingand
awarding,productionmeetings,content
creation,contracts,licensing
and
assetmanagement,and
involvesconsiderable
risk
mitigation,ensures
the
production
approachand
strategy
align
tocreativeintention
and
ensures
optimalvalue
is
achieved
via
objective,unbiased
governanceoverthe
ecosystemwhich
channels,andatwhat
cost.It
includes
an
assessment
ofcreativeand
productionpartners
toensure
deliveryin
acost-effective,ef?cientand
timelymanner
and
anevaluation
ofwhether
or
nottheydelivered
producedcontentthat
achievescreativeexpectations,corporate
andbrand
guidelines,marketerKPIs
and
other
relevantIt
includes
keyinformationsuch
as
the
overarchingstrategy
and
approach,project
overview,creativeconcept,budget,production
strategy,brand
and
productionguidelines
and
agreedupon
deliverablesmandates
(e.g.,
sustainability,DE&I,
etc.)?Creative??Creative?????CreativeFunctionalRoles
atBrandsorAgenciesInvolved????StrategyProduction
partners/agenciesStrategyData/AudienceMedia/DeliveryMarketing
OperationsProcurement?Other
resource
partners/agencies
(talent,music,etc.)Production
and
ContentLifecycle
ManagementAdvisorProduction
and
ContentLifecycle
ManagementAdvisor?Production
and
ContentLifecycle
ManagementAdvisorSources:
Winterberry
Group
(2023);Gibbs,
Jillian.
The
Marketer’s
Guide
toCreative
Production
(2023)UNDERSTAN
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