【跨文化交流-外教】13-Non-verbal-Communication

KinesicCommunicationMovementoftheBodyinCommunicationTakeoutablankpaperandnumberitinthefollowingway…1.2.3.4.a.b.5.6.7.a.b.8.Howmuchdoyouknowaboutbodylanguage?1.AccordingtopsychologistAlbertMehrabian,ofthetotalmeaningofaspokenmessage,whatpercentcomesfromfacialexpressions/othernon-verbalcommunication?2.TrueorFalse:Asmileisoneofthefewformsofnonverbalexpressionthathasthesamemeaningallovertheworld3.ThenumberofdifferentcommunicativeexpressionsAmericansmakewiththeirfaceis:6,33,50,or120?Howmuchdoyouknowaboutbodylanguage?4.a.Whennegotiating,whichcountry’speoplehasthelongesteyecontact?b.Shortest?-Japanese,Americans,Brazilians5.TrueorFalse:Countingonthefingersfrom1to5isauniversalnonverbalgesture6.Whichgroupshavethefirmesthandshakes?a.VietnameseandFilipinosb.GermansandAmericansc.EgyptiansandMoroccansHowmuchdoyouknowaboutbodylanguage?7.a.Inwhichcitydocouplessittinginacafétoucheachothermostoften?b.Leastoften?a.SanJuan(Mexico)b.Parisc.London8.Worldwide,researchershavefoundapproximatelyhowmanydistinctunitsofnonverbalcommunication:250,500,750,or1000?Answers1.7%-meaningofwords;38%howyousaythewords;55%facialexpressionsandothernon-verbalcommunication2.False(inChina,isasmilealwayshappy?)3.334.Japanese-13%;Americans-33%;Brazilians-56%5.False-inIndia,somepeoplecounteachjointoftheirfingers,butnothumb(12perhand)6.GermansandAmericans7.SanJuan-180;Paris-110;London-08.1,000distinctformsofnon-verbalcommunicationWhatisnon-verbalcommunication?Itinvolvesallofthosenon-verbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhisorheruseoftheenvironmentthathavepotentialmeaningforthesourceorreceiver.Non-verbalCommunicationPeopleinallcultures,whetherhigh-orlow-context,relyheavilyonnonverbalbehaviorstosendmessagesThebestknownoftheseareprobablygesturesandfacialexpressions,butcanalsoincludeother,lessovertactionsWhatistheproblemwithnon-verbalcommunicationcrossingcultures?? PeoplefromdifferentculturessometimesassigndifferentmeaningstothesamebehaviorTheintendedmessageendsupbeingmisunderstoodJustascultureisakeyfactorinverbalcommunication,itplaysaveryimportantrolefornon-verbalcommunication:determiningthemeaningpeopleassigntoanygiveninstanceofnon-verbalbehaviorBehaviorsSomebehaviorshavethesamemeaninginbothcultures,resultinginsuccessfulcommunicationSomebehaviorshavemeaninginbothcultures,butthemeaningisdifferent

Somebehaviorshavemeaninginoneculture,butnomeaninginanother(so,eitheryoudon’tsendamessageyoudowantto,orsometimesyousendamessagewithoutmeaningtoo)WhatcanNon-VerbalCommunicationinclude?Withyourpartnerlistasmanydifferentkindsofnon-verbalcommunicationyoucanthinkof.1.GeneralAppearanceandDress2.BodyMovement:KinesicsPuttingfingeracrossyourthroatEngland:slittingyourthroatMeansyou’vehadit,youcan’ttakeanymoreCouldmeanyouorsomeonewilldie(perhapsawish,perhapsaremarkonthesituation)SwazilandMeans“Iloveyou”DoesthismeananythinginChina?3.Posture4.Gestures‘ok’signalinAmericaJapanandKoreaitsignifiesmoneyInArabcountriesaccompaniedwithbarringofteethsignifieshostilityGermanyandMexicoithasvulgarconnotationsTunisiaitmeans“I’llkillyou”5.FacialExpressionsSmiles:)America:asmileisusuallyasignofhappinessJapan:SameasAmerica,butitcanalsomaskemotionorbeusedtoavoidansweringaquestionKorea:toomuchsmilingisasignofashallowpersonWeoftencombine

facialexpressionsandgesturesCaseStudy:Drawinginyourcheeksand

holdingyourarmsclosetoyourbodywouldbeunderstoodbybothBritishandEthiopianculturestomeanthin.

However,inBritain,thiswouldbeacompliment,butinEthiopia,tobecalledthinisaninsult.

Why?6.Eye-ContactHowlongcanyoupolitelylookatapersonwhomyouarenottalkingwith?

Howlongcanyou

politelyatapersonwhomyouaretalkingwith?MostWesterncountriesfeel‘lookingoneintheeyeisasignofrespect’LatinAmericanandCaribbeanculturesavoideyecontacttoshowrespect.Genderdifferencesaswellascultural:Womentendtomaintainmoreeyecontactthandomen.7.TouchWhatkindsoftouchbetweenisappropriatebetweenfriends,family,andboyfriend/girlfriend?Whatdoesitmean?Whatdothesetypesoftouchessignifyindifferentcultures?HandshakeWalkingarm

inarmHugKiss8.SmellWhatarethefeelingsassociatedwithaparticularsmell?桂皮

－Cinnamon9.Paralanguage(soundsbutnotwords)Howsomethingissaid,notwordschosenWhat’sthemeaningofthisphrase?“Whatareyoudoing?”

Soundsbutnotwords:Yuck,Ewww,Yum,whoops,uh-huhChineseexamples?10.PersonalSpaceHowclosedoyoustandtoapersonwhoisaclosefriend?Teacher?Aboy/girlyoulike?Howdoesyour

distancefromthatpersoncommunicatesomething?Tryitoutwiththisactivity…Makeagroupof4peopleEachpersonchoose1ofthe

7formsofnon-verbal

communicationstoobserve:Appearance&dressBodymovementPostureGestureFacialexpressionEyecontactTouchPerso