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商務(wù)英語(yǔ)閱讀3UNIT5BUSINESSTEAMWORKLearningObjectivesUnderstandthepsychologicalfactorsconcerninghigh-performingteamsExplorereflectionofcloseconnectionamongcolleaguesasadriverofteamperformanceUnderstandDeutsch’stheoryofcooperationandcompetitionLearnhowtorunmeetingsstrategicallyCONTENTS01.TextA02.

TextB03.ChineseValues5ThingsHigh-PerformingTeamsDoDifferentlyTextA1.Whichdoyouprefer,teamworkorworkingalone?Why?2.Doyouhavethiskindofexperiencethatworkinginateammakesthingsdoneefficiently?3.Whydowehavetoworkinteams?WarmingupWordsandExpressions1.appreciate

v.tounderstandthatsthistrue

理解;意識(shí)到;領(lǐng)會(huì)

(CET4;TEM4)Idon'tthinkyouappreciatehowexpensiveitwillbe.WordsandExpressions2.autonomyn.theabilitytoactandmakedecisionswithoutbeingcontrolledbyanyoneelse自主;自主權(quán)

(CET6;TEM4)Eachoftheareamanagersenjoysconsiderableautonomyintherunningofhisownarea.WordsandExpressions3.relatedadj.belongingtothesamegroup同一組別的

(CET4)Thedonkeyisrelatedtothehorse.WordsandExpressions4.tricky

adj.difficulttodoordealwith

難辦的;難對(duì)付的

(TEM4)Theequipmentcanbetrickytoinstall.WordsandExpressions5.boon

n.somethingthatisveryhelpfulandmakeslifeeasierforyou

非常有用的東西;益處

(TEM8)ThenewsoftwarewillproveaboontoInternetusers.WordsandExpressions6.empowerv.togivesbmorecontrolovertheirownlifeorthesituationtheyarein增加(某人的)自主權(quán);使控制局勢(shì)

(CET6;TEM8)Themovementactivelyempoweredwomenandgavethemconfidenceinthemselves.WordsandExpressions7.proximity

n.thestateofbeingnearsb/sthindistanceortime

(時(shí)間或空間)接近,鄰近,靠近

(CET6;TEM8)TheproximityofthecollegetoLondonmakesitverypopular.WordsandExpressions8.bondn.somethingthatformsaconnectionbetweenpeopleorgroups,suchasafeelingoffriendshiporsharedideasandexperiences

紐帶;聯(lián)系;關(guān)系;契合

(CET4;TEM4)Theexperiencecreatedaveryspecialbondbetweenus.WordsandExpressions9.subtle

adj.organizedinacleverway

巧妙的

(CET4;TEM4)Hecameupwithasubtleplan.WordsandExpressions10.leverage

v.use(something)tomaximumadvantage最大限度地利用,最優(yōu)化使用(CET6;TEM8)Theorganizationneedstoleverageitskeyresources.WordsandExpressions11.hybridadj.mixingtwoormoredifferentthings混合的

(CET6;TEM8)Thisisapublic/privatehybridcompany.WordsandExpressions12.based

adj.combineswithnounsreferringtoplacestomeansomethingpositionedorexistingmainlyintheplacementioned,oroperatingororganizedfromthatplace以...為基地的(CET4;TEM4)aWashington-basedorganization.WordsandExpressions13.respondent

n.apersonwhoanswersquestions,especiallyinasurvey

回答問(wèn)題的人;(尤指)調(diào)查對(duì)象

(CET6;TEM4)60%oftherespondentsagreedwiththesuggestion.WordsandExpressions14.workplacen.theoffice,factory,etc.wherepeoplework工作場(chǎng)所

(CET4)Newtechnologywasintroducedintotheworkplace.WordsandExpressions15.misperception

n.anideaorimpressionthatisnotcorrect.誤解;錯(cuò)誤想法There'samisperceptionthatthetenantsheredon'tcareanddon'thaveaninvestmentinthecity.WordsandExpressions16.contributetotobeoneofthecausesofsth是…的原因之一Medicalnegligencewassaidtohavecontributedtoherdeath.WordsandExpressions17.drain

v.tomakesb/sthweaker,poorer,etc.byusinguptheir/itsstrength,money,etc.使(精力、金錢(qián)等)耗盡

(CET4;TEM4)Mymother'shospitalexpenseswereslowlydrainingmyincome.WordsandExpressions18.

bandwidthn.

therangeoffrequenciesusedforaparticulartelecommunicationssignal,radiotransmission,orcomputernetwork.帶寬

(GRE)Tocopewiththisamountofdata,thesystemwillneedabandwidthofaround100mhz.WordsandExpressions19.

pitfalln.adangerordifficulty,especiallyonethatishiddenornotobviousatfirst危險(xiǎn);困難;(尤指)陷阱,隱患(CET6;TEM8)Thepitfallsofworkingabroadarenumerous.WordsandExpressions20.

incorporatev.toincludesthsothatitformsapartofsth將…包括在內(nèi);包含;吸收;使并入

(CET6;TEM4)

Manyofyoursuggestionshavebeenincorporatedintheplan.WordsandExpressions21.

check-in

n.tofindoutorreportthestatusofsomeoneorsomethingespeciallyaspartofaregularpatternofcommunicationormonitoring匯報(bào)事務(wù)和進(jìn)度Acheck-inmeetingisateamdiscussionwhereallteammemberscollaboratetodiscussupdatesonimportanttopics,shareprogressandaligntheirperspectivesonprojectsandinitiatives.WordsandExpressions22.

apprisev.totellorinformsbofsth通知;告知

(TOEFL;GRE)Wemustapprisethemofthedangersthatmaybeinvolved.WordsandExpressions23.

frownupontodisapproveofsb/sth不贊成;不同意;不許可Inherfamily,anyexpressionoffeelingwasfrownedupon.WordsandExpressions24.blockbustern.somethingverysuccessful,especiallyaverysuccessfulbookorfilm/movie一鳴驚人的事物;(尤指)非常成功的書(shū)(或電影)(GRE;SAT)aHollywoodblockbusterWordsandExpressions25.authenticadj.trueandaccurate

真實(shí)的;真正的

(CET4;TEM4)Shehasauthenticcharmwhereasmostpeoplesimplyhavenicemanners.WordsandExpressions26.yieldv.

toproduceorprovidesth,forexampleaprofit,resultorcrop出產(chǎn)(作物);產(chǎn)生(收益、效益等);提供

(CET4;TEM4)Theresearchhasyieldedusefulinformation.WordsandExpressions27.prizev.tovaluesthhighly

珍視;高度重視

(CET4;TEM4)Itwasanerawhenhonestywasprizedaboveallothervirtues.

WordsandExpressions28.monetaryadj.connectedwithmoney,especiallyallthemoneyinacountry

貨幣的,錢(qián)的(尤指一國(guó)的金融)(CET6;TEM4)Somecountriestightenmonetarypolicytoavoidinflation.WordsandExpressions29.incentiven.somethingthatencouragesyoutodosth激勵(lì);刺激;鼓勵(lì)

(CET6;TEM4)Thereisnoincentiveforpeopletosavefuel.

WordsandExpressions30.compliment

v.totellsbthatyoulikeoradmiresththeyhavedone,theirappearance,etc.贊美;稱贊;欽佩

(CET6;TEM4)ShecomplimentedhimonhisexcellentGerman.WordsandExpressions31.jokewithtosaysthtomakepeoplelaughShewaslaughingandjokingwiththechildren.

WordsandExpressions32.exclamationpointn.

thesign!whichisusedinwritingtoshowthataword,phrase,orsentenceisanexclamation.感嘆號(hào)(!)Everythingtheseelvessayseemstohavean

exclamation

point

ontheendofit.WordsandExpressions33.sarcasm

n.awayofusingwordsthataretheoppositeofwhatyoumeaninordertobeunpleasanttosbortomakefunofthem諷刺;嘲諷;挖苦

(CET6;TEM4)Sarcasmanddemeaningremarkshavenoplaceinparenting.WordsandExpressions34.firepower

n.effectivepowerorforce火力

(TEM8)Thecompanyhasenormousfinancialfirepower.WordsandExpressions35.to…extentusedtoshowhowfarsthistrueorhowgreataneffectithas到…程度;在…程度上Toacertainextent,weareallresponsibleforthistragicsituation.WordsandExpressions36.armsbwithsthprovidesbsomethingthatwillbeusefulinaparticularsituation用…來(lái)武裝某人Shethoughtthatifshearmedherselfwithalltheknowledgeshecouldgathershecouldhandleanything.WordsandExpressions37.fuelv.toincreasesth;tomakesthstronger增加;加強(qiáng);刺激

(CET4;TEM4)Highersalarieshelpedtofuelinflation.

StructuralAnalysisPara.MainTopicsPara.1-4IntroductionPara.5-6ResearchproceduresPara.7-28ResearchfindingsPara.29-30ConclusionNotesonTextA1.Covidhasmadefosteringrelatednessallthemoredifficult.新冠疫情使培養(yǎng)員工間的密切關(guān)系變得更加困難。allthemore的意思為“更加地”。NotesonTextA2.Byensuringthattimetogetherisbothefficientandcollaborative,high-performingteamsdon’tjustmakebetteruseoftheirmeetings—theyalsosetthestageformorefruitfulinteractions,contributingtobetterrelationships.通過(guò)確保在一起的時(shí)間既高效又協(xié)作,高績(jī)效團(tuán)隊(duì)不僅可以更好地利用會(huì)議,還可以為更加富有成效的互動(dòng)奠定基礎(chǔ),有利于構(gòu)建更好的關(guān)系。setthestagefor的意思為“使某事成為可能;為某事鋪平了道路”。NotesonTextA3.Critically,theyalsoreportedexpressingappreciationtotheircolleaguesmorefrequently(44%more),suggestingthatwithinthebestteams,appreciationdoesn’tflowfromthetopdown.更重要的是,他們還報(bào)告說(shuō),他們更頻繁地向同事表達(dá)贊賞(高出44%),這表明在最好的團(tuán)隊(duì)中,表達(dá)贊賞不是自上而下進(jìn)行的。fromthetopdown的意思為“自上而下(一種從高層到低層的管理或組織方式,通常指權(quán)力和決策從高層向下傳遞)”。DiscussionDoyouthinkpsychologicalneedsarethemostimportantfactorsresultinginahigh-performingteam?Whyorwhynot?DevelopingCooperativeTeamstoSupportIndividualPerformanceandWell-BeinginaCallCenterinChinaTextBWordsandExpressionsalienation

n.thefeelingthatyoudonotbelonginaparticulargroup疏遠(yuǎn)ManyimmigrantssufferfromasenseofalienationinUSA.WordsandExpressionsabsenteeism

n.thefactofbeingfrequentlyawayfromworkorschool,especiallywithoutgoodreasons曠工,曠課Manyuniversitystudentshavetheexperienceofabsenteeism.WordsandExpressionsturnovern.therateatwhichemployeesleaveacompanyandarereplacedbyotherpeople員工流動(dòng)率Short-termcontractsincreasestaffturnover.WordsandExpressionsvehiclen.somethingthatcanbeusedtoexpressyourideasorfeelingsorasawayofachievingsomething渠道Herartbecameavehicleforherpoliticalbeliefs.WordsandExpressionsassemblylinealineofworkersandmachinesinafactory,alongwhichaproductpasses,havingpartsmade,puttogetherorcheckedateachstageuntiltheproductisfinished流水工作線Carsarecheckedastheycomeofftheassemblyline.WordsandExpressionsstrainn.pressureonsomebody/somethingbecausetheyhavetoomuchtodoormanage,orsomethingverydifficulttodealwith壓力Shewastiredandundergreatstrainduetothedemandingwork.WordsandExpressionsqualityadj.usedespeciallybypeopletryingtosellgoodsorservicestosaythatsomethingisofahighquality優(yōu)質(zhì)的Weofferaqualityservicetoallcustomers.WordsandExpressionsprecludev.topreventsomethingfromhappeningorsomebodyfromdoingsomething;tomakesomethingimpossible妨礙At84,Johnfeelshisageprecludestoomuchtravel.WordsandExpressionsvestedinterestn.apersonalreasonforwantingsomethingtohappen,especiallybecauseyougetsomeadvantagefromit既得利益Theadministrationhasnovestedinterestinprovingpublicschoolsgoodorbad.WordsandExpressionsresponsiveadj.reactingquicklyandinapositiveway積極回應(yīng)的Withanelectioncomingsoon,yourrepresentativeshouldbeveryresponsivetoyourrequest.WordsandExpressionsreciprocatev.tobehaveorfeeltowardssomebodyinthesamewayastheybehaveorfeeltowardsyou同等回應(yīng)Heneedsthesepeopletofulfilhisambitionsandreciprocatesbybringingoutthebestineachofthem.WordsandExpressionsincorporatev.toincludesomethingsothatitformsapartofsomething吸收,包含Thenewcarswillincorporateanumberofmajorimprovements.WordsandExpressionsfrustratev.topreventsomebodyfromdoingsomething;topreventsomethingfromhappeningorsucceeding使沮喪;挫??;阻礙Thegovernmenthasdeliberatelyfrustratedhiseffortstogainworkpermitsforhisforeignstaff.WordsandExpressionsviableadj.thatcanbedone;thatwillbesuccessful可行的CashalonewillnotmakeEasternEurope’sbanksviable.StructuralAnalysisPara.MainTopicsPara.1-3ThecharacteristicsofthecallcenterworkPara.4-9TheoryofCooperationandCompetitionPara.10-13ResearchproceduresPara.14-15FindingsNotesonTextB1.Yetcallcenteremployeesexperienceemotionalpressureandwork-relatedstrainwhen,forexample,theymustcopewithverydemanding,evenrudecustomers.然而,當(dāng)電話服務(wù)中心的員工必須應(yīng)對(duì)非常苛刻甚至粗魯?shù)目蛻魰r(shí),他們會(huì)感受到情緒壓力和與工作相關(guān)的焦慮。copewith的意思為“應(yīng)對(duì)”。NotesonTextB2.Beliefsabouthowtheirgoalsarerelateddramaticallyaffecttheirexpectationsandexchangethatinturnimpacttheirproblemsolvingandproductivity.怎么看待他們的目標(biāo)是如何關(guān)聯(lián)的,極大地影響了他們的期望和交流,進(jìn)而影響了他們解決問(wèn)題的能力和生產(chǎn)力。inturn的意思為“繼而”。NotesonTextB3.Asaconsequence,theyareunlikelytoworktobenefiteachother—andmaybetemptedtoundermineothers.因此,他們不太可能為互惠彼此而努力,而且可能會(huì)想要損害他人的利益。undermine的意思為“破壞;損害(某人的努力或成功的機(jī)會(huì))”。DiscussionDoyouthinkthereisanydisadvantageinattachingtoomuchimportancetoteamwork?ExercisesTextAI.1.C2.A3.D4.C5.CII.PartA:1.A2.C3.B4.A5.C6.A7.D8.B9.C10.APartB:1.exclamationpoint2.tosuchanextent3.jokewith4.frownupon5.isarmedwith6.contributedto7.beenincorporatedinto8.beenapprisedof9.wascomplimentedon10.check-inⅢ1.G2.A3.H4.I5.B6.J7.D8.F9.K10.NExercisesIV.PutthefollowingsentencesintoChinese.1.Ofthosethreeessentialneeds,relatedness,orthedesiretofeelconnectedtoothers,hasalwaysbeenthetrickiestfororganizationstocultivate.在這三種基本需求中,關(guān)聯(lián)感,或者說(shuō)是想要與他人有聯(lián)系,一直是組織最難培養(yǎng)的。2.Whileworkingfromhomehasbeenaboonforautonomy,empoweringmanytodecidewhenandwheretheywork,alackofphysicalproximitytocolleagueshasmadeitexponentiallymorechallengingtocreateclosepersonalbonds.雖然居家辦公有利于提高自主性,讓許多人可以決定何時(shí)何地工作,但與同事之間相距太遠(yuǎn),讓建立親密的私人關(guān)系變得越來(lái)越更具挑戰(zhàn)性。ExercisesIV.PutthefollowingsentencesintoChinese.3.Workerswhoscoredtheirteama10outof10onbothitemsweredesignatedmembersofhigh-performingteams,allowingustocomparetheirbehaviorsagainsteveryoneelse’s.在這兩項(xiàng)上打分都為滿分10分的員工被認(rèn)定為高績(jī)效團(tuán)隊(duì)的成員,這樣我們就可以將他們的行為與其他人進(jìn)行比較。4.Ourstudyrevealedfivekeydifferences,allofwhichhighlightthevitalroleofcloseconnectionamongcolleaguesas

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