銀行開帳戶與存取款教學(xué)案例

AccountingClerk會計柜員

:A黃玲Customer顧客：B吳昭玲BranchManager支行客戶經(jīng)理

:C郭耀娜Bankteller儲蓄柜員：D蔡佳賢Customer顧客：E羅夢欣PPT：F陳杏儀BankofChinaOpenabankaccount

銀行開戶B.DepositsandWithdrawal

存款與取款Twoparts:C:Goodmorning,Madam.CanIhelpyou?

早上好,女士,您需要什么服務(wù)呢?

B:Goodmorning.Iwanttoopenabankaccount.

早上好,我想開一個支票賬戶.

Canyougivemesomeinformation?

請您和我說說這方面的事好嗎?

C:Yes,Iwouldbeveryhappytohelpyou.

當(dāng)然,我很樂意為您服務(wù).

Usuallyweoffercurrentaccountsandfixedaccountsforindividuals.

我們通常對個人提供活期賬戶和定期賬戶.

Dialogue1B：Thankyou.A：PleaseshowmeyourIDcardandjustfillintheform.Youshouldmakeyourinitialdeposit.

請出示你的身份證和剛才填寫的表格，你需要存入首筆存款.B:What'stheminimumdepositforopeningacheckingaccount?

支票賬戶的最低起存額是多少A:100dollars.

100美元.B:Iwanttodeposit200dollars.

我想存200美元.A:Verywell,Madam.好的,女士.B:Letmehavealookattheform.Youwantmyname,address.

我看看這張表.你們需要我填寫姓名,地址.Whatdoesitmeanbysecretnumber?這里的'密碼'是什么意思?A:Weaskthatforidentificationpurposeincaseyouloseyourpassbook,Madam.Weuseittopositivelyidentifyyou.我們可用來確認(rèn)您的身份,女士.萬一你丟失了存折,我們可以用它來確切地辨認(rèn)您的身份.B:Iunderstand.Well,I'llfillthisout.Hereyouare.Isthatallright?

我明白了.好,我會把它填好.給你,可以了嗎?A:Yes,that'sOK.Wouldyoumindshowingmeyourpassport?

是的,可以了,請給我看一下您的護照,您介意嗎?B:Ofcourse.Hereyouare.CanIwriteachecknow?

當(dāng)然可以.給你,我現(xiàn)在可以填寫支票了嗎?A:Yes,youcan.Here'sthecheckbook.

可以了.給您支票本.

D：Goodmorning,Madam.CanIhelpyou?早上好,女士,您需要什么服務(wù)呢?E:Goodmorning，Ineedtoputsomemoneyinmyaccount.

我要把一些錢存入我的賬戶.D:Verywell,Madam.Yourcurrentaccount?好的,女士.是活期賬戶嗎?E:No,mineisasavingaccount.

不,是儲蓄賬戶.D:Pleasewritedownyourname,youraccountnumberandtheamountyouwanttoputinonthisdepositslip.

請在這種存款憑條上寫上您的名字,您的賬號及您想存入數(shù)額E:Isee.Hereisslipand1,300Yuan.Isthatallright?

我明白了.給您有存款憑條和1,300元錢,行嗎?D:Fine.Wouldyoupleasegivemeyourpassbook?

好的.請您把存折給我,好嗎?E:Hereyouare.給您.D:Waitjustamoment,please.請稍等.Dialogue2D:Goodafternoon,miss下午好,小姐.E:Goodafternoon.

下午好.

Wouldyoumindtellingmehowtowithdrawmoneyfrommyaccount?你能告訴我怎樣從我的賬戶取款好嗎D:Byallmeans.Therearesomewithdrawalslipsonthetablealongthewall.

好的.沿墻的那張桌上有些取款單.

Pleasegoandfilloneout,statingtheamountyouwanttowithdraw,date,youraccountnumber,andaccountname,andthensignunderthesignatureline.

請您去填寫一份,說明你要取多少,日期,您的賬號及賬戶名,然后在簽名欄下簽名.Haveyougotyourpassbookwithyou?

您帶存折了嗎?E:Yes,I'vebroughtithere.Hereyouare.IsthatOK?

是的,我?guī)砹?給你,對嗎?D:Excellent.Letmejustmakesure.Youwanttowithdraw2,500YuanRMB?

好極了.讓我確定一下.您要提2,500元人民幣?E:Yes,that'sright.

是的.D:Howdoyouwantit,miss?

小姐,您要多少面值的鈔票?E:Pleaseletmehave2,000Yuaninhundredsandtherestinsmallchan