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DHSPlaybookforPublicSectorGenerativeArtificialIntelligence
Deployment
January2025
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
Contents
LetterfromtheSecretaryandtheChiefArtificialIntelligenceOfficer3
Introduction:TheDHSGenAIPilots4
Pilot1:StrengtheningInvestigativeLeadswithLLM-EnhancedSearchandSummarization 4
Pilot2:HelpingLocalGovernmentsCreateHazardMitigationPlans 5
Pilot3:CreatingNovelTrainingOpportunitiesforImmigrationOfficers 5
Plays
Mission-Enhancing
GenAIUseCases
7
CoalitionBuildingandEffectiveGovernance
8
ToolsandInfrastructure
10
ResponsibleUseandTrustworthinessConsiderations1
1
MeasurementandMonitoring1
3
TrainingandTalentAcquisition1
4
UsabilityTestingandOtherFeedbackMechanisms1
5
Appendices
AppendixA:Resources1
6
AppendixB:Glossary17
AppendixC:PilotProposalSubmissionTemplate19
AppendixD:SampleMetricsDashboard20
2
3
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
LetterfromtheSecretaryandtheChiefAIOfficer
TherapidadvancementandcommercializationofGenerativeArtificialIntelligence(GenAI)presentsbothsignificant
opportunitiesandchallengesfortheDepartmentofHomelandSecurity(DHS)andpublicsectororganizationsatalllevels.InalignmentwithExecutiveOrder14110,whichemphasizestheresponsibledeploymentofAItechnologies,DHShas
proactivelyinitiatedGenAIpilotprogramstoexploretheirpotentialinenhancingourmissioncapabilities.
ThesepilotinitiativeshaveprovidedvaluableinsightsintothepracticalapplicationsofGenAIwithinouroperations.TheyhaveunderscoredtheimportanceofameasuredandthoughtfulapproachtoAIintegration,ensuringthatourdeploymentsareresponsible,trustworthy,andeffectivewhileprotectingprivacy,civilrights,andcivilliberties.
TheDHSGenAIPlaybookencapsulatesthelessonslearnedfromourpilotprogramsandoffersastructuredframeworkfortheresponsibleadoptionofGenAItechnologies.ItisintendedforanddesignedtoguidesectororganizationsinimplementingGenAIsolutionsalignedwiththeiruniquemissionsandoperationalcontexts.
Theplaybookalsodiscusseshoworganizationsshouldconsiderbuildingholistic,moderntechnologydeliverycapabilitiesincludingGenAI.SuccessfulGenAIdeploymentsdependonastrongfoundationofAI-enablingskillsandtechnologies,
includinghuman-centereddesign,agilesoftwaredelivery,anddatamanagement.WhileGenAIispowerfulandexciting,itisnottheonlytypeofAI.DHScontinuestoleveragePredictiveAIacrossouroperations,andorganizationsmustconsiderwhichtypeofAIisappropriateforeachtask.
WerecognizethatthesuccessfulintegrationofGenAIrequirescollaborationacrossgovernment,industry,academia,andcivilsociety.WeinviteyoutobetterunderstandtheinsightspresentedinthisPlaybookandtojoinusinfosteringacultureof
innovationthatisbothresponsibleandmission-focused.
Together,wecanharnessthetransformativepotentialofGenAItoenhanceourcapabilitiesandbetterservetheAmericanpeople.
AlejandroN.Mayorkas
U.S.DepartmentofHomelandSecuritySecretary
GM-
EricHysen
U.S.DepartmentofHomelandSecurityChiefArtificialIntelligenceOfficer
4
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
Introduction:TheDHSGenAIPilots
DHS’sgenerativeartificialintelligence(GenAI)pilotsadvancetheDepartment’sgoalofusingAIinserviceofthehomelandsecuritymission.DHShasimplementedmoretraditionalformsofAIandmachinelearning(ML)forover15yearsandwasearlyamonggovernmentagenciestoinvestinGenAI.DHSmanagedthiseffortduetotwoprimaryfactors:first,afocusonandenthusiasmforleveragingAIintheDepartment’smissionfromseniorleaders,includingtheSecretary,whichhasbeenkeyforunitingtheDepartmentandleveragingitsresources;andsecond,stronginterestandinitiativefromtheDepartment’scomponents
1
tofindwaystoresponsiblyleverageAItosupporttheiroperationalwork.
OnMarch18,2024,DHSreleasedafirst-of-its-kind
ArtificialIntelligenceRoadmap
todescribetheDepartment’splansto
guideitsresponsibleuseofAIwhileensuringindividuals’privacyrights,civilrights,andcivillibertiesareprotected.The
roadmaplaidoutDHS’sAIinitiatives,describedthepotentialofAItechnologiesacrosstheDepartment,andprovidedvisibilityintoDHS’sapproachtoAI,whileunderscoringtheDepartment’scommitmenttoAI’sresponsibleandtrustworthyuse.
Aspartofthisroadmap,DHSpubliclyannounceditsgoaltocompletethreeGenAIpilotsoverthecourseof2024,describedbelow.
2
Inselectingthesepilots,DHSprioritizedGenAIapplicationsthatwouldhelpemployeesdotheirwork,notreplacethem.DHSalsoscopedpilotssothattheycouldbebroadlyapplicableinotherpartsoftheDepartmentandthefederal
governmentifsuccessful.Thesepilotstargetedmission-enhancingprocessesthatworkerscouldincorporateeasilyintotheirworkstreams.
Pilot1:StrengtheningInvestigativeLeadswithLLM-EnhancedSearchand
Summarization
HomelandSecurityInvestigations(HSI)testedAI’sabilitytostrengthentheirinvestigativeprocesses.ThepilothadHSIinvestigatorsusealargelanguagemodel(LLM)-basedsystemtoenhancetheefficiencyandaccuracyofthe
summariestheyrelyupontoidentifyinvestigatoryleads.Thesystemwasdesignedtoleverageopen-sourcetechnologiestoallowinvestigatorsto
morequicklysummarizeandsearchforcontextuallyrelevantinformationwithininvestigativereports.Whendeployed,thepilotcould,amongotheruses,leadtoincreaseddetectionoffentanyl-relatednetworks,aidintheidentificationofperpetratorsandvictimsofchildexploitationcrimes,andsurfacekeypatternsandtrendstoadvanceHSI’svitalwork.
AnHSIinvesigatorassessesevidence.
1OfficesandagenciescontainedwithDHSarereferredtoas“components”withinthisdocument.Theseinclude,forexample,U.S.
CustomsandBorderProtection,theFederalEmergencyManagementAgency,UnitedStatesCitizenshipandImmigrationServices,andtheCybersecurityandInfrastructureSecurityAgency.
2Asoftimeofpublication,thepilotshavebeencompletedandtherespectiveteamsareconductinganalysistodeterminewhethernext-stagedeploymentisappropriate.Thisplaybookwillbecomplementedbyadditionaltechnicaldocumentationonthepilots.
5
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
Pilot2:HelpingLocalGovernmentsCreateHazardMitigationPlans
TheFederalEmergencyManagementAgency(FEMA)testedLLM
capabilitiestohelplocalgovernmentsdevelophazardmitigationplans
forcommunitiesacrossthecountry.Hazardmitigationplansareessentialtobuildingresilientcommunities,buttheyarealsolengthy,complex
documentsthatcanbedifficultformanycommunitiestoproduce.Thepilotwasdesignedtoenablestateandlocalgovernmentstoefficiently
identifyandunderstandtheircommunities’risksandcorresponding
mitigationstrategies.Thepilotcreateddraftplanningelementsfrom
publiclyavailable,well-researchedsourcesthatcouldbecustomized
tomeeteachcommunity’suniqueneeds.Thegoalistoenablemore
communitiestosubmitgrantapplicationsforhazardmitigationfunding,becomemoreresilient,andreducedisasterrisks.
AFEMAemployeeassistsadisastersurvivor.
Pilot3:CreatingNovelTrainingOpportunitiesforImmigrationOfficers
UnitedStatesCitizenshipandImmigrationServices(USCIS)testedAI’sabilitytoimproverefugeeandasylumimmigrationofficertraining.
USCISusedGenAItoprovidedynamic,personalizedinterviewtrainingthatadaptedtoofficers’specificneedsandensuredthebestpossible
knowledgeandtrainingonawiderangeofscenarios,currentpolicies,andlaws.Theenhancedtrainingmaterialsgaveeachofficerthe
opportunitytopracticeandprepareforinterviewswithrefugeesand
asylumapplicantsontheirown,asoftenasneeded,enablingcontinuous
learningandreducingtheirrelianceonlimitedinstructor-ledtraining
sessions.Thisdynamic,adaptabletrainingresourceaimedtoenhance
trainees’interviewskills,increasecomprehensionandretentionofmission-criticalinformation,improvetheaccuracyoftheirdecision-makingprocess,andlimittheneedforretrainingovertime.
AUSCISemployeeassistsapplicants
atacontactcenter.
Acrosseachofthesepilots,andotherGenAIintegrations,DHScarefullyconsideredtherisksandbenefitsofeach
ofthesetechnologies.UsingGenAIandothernewtechnologycomeswithrisks:risksposedbyadversarialuseofGenAI,risksposedtoGenAIsystems,andrisksassociatedwiththeimplementationofGenAI.
3
Thesemayincludeoperational,security,data,privacy,andinappropriatebiasrisks.Whilesomeofthesedangersarecontext-specific
–forexample,therisksassociatedwithdeployingGenAIforofficertrainingprogramslookdifferentthanfor
documentsearches–forwardplanningcanhelpincorporateriskmitigationsbydesign.TheDepartmentproactivelyincorporatedriskmitigationsthroughrobust,cross-functionalgovernanceprocessesthatincludedongoing
monitoringandtesting.
3SeeDHS’sSafetyandSecurityGuidelinesforCriticalInfrastructureOwnersandOperators,April2024,https://www.dhs.
gov/sites/default/files/2024-04/24__0426_dhs_ai-ci-safety-security-guidelines-508c.pdf
6
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
StartNow,WhereverYouAre
DHSdesignedthisplaybooktomeetorganizationswherevertheyareintheirjourneytounderstandandincorporateAItechnologyintheirwork.Anypublicsectororganizationcanstarttodaytoassessandgatherresources,cultivateinternalbuy-in,andlaythegroundworkforeffectivedeploymentsofGenAI.Layingthisfoundationwillpaydividendsinfuturedevelopmentsandcreateorganizationalmomentum.
EachofthefollowingstepsdescribeactionsthatorganizationscantaketoadvancetheirownusesofGenAI.Thesestepsaddresstechnical,policy,andadministrativeconsiderations;therefore,somerecommendationsmaybemorerelevanttospecificexpertswithinanorganization,suchastechnicalorpolicypersonnel.
Mission-EnhancingGenAIUseCases:PublicsectororganizationsmustensurethatGenAIdeploymentsalignwiththeirmission.Narrowlyscoped,mission-enhancingpilotsareusefultoolsforexploringhowanorganizationcanuseGenAI.
CoalitionBuildingandEffectiveGovernance:OrganizationsshouldcultivatesupportforGenAIapplicationsfromtopleadershipandacrossfunctionalteamstogiveGenAIthegreatestchanceforsuccessfuldeploymentandeffectiveoversight.
ToolsandInfrastructure:OrganizationsshouldevaluatethetechnicaltoolsandinfrastructuretheyalreadypossessandconsiderwhattechnicalcapabilitiestheyrequiretodeployGenAIapplications.
ResponsibleUseandTrustworthinessConsiderations:Fromtheverybeginning,organizationsshouldconsider
howtomakesureGenAIuseisresponsibleandtrustworthyandhowtoaddresspotentialriskslikeprivacy,security,bias,andsafety.
MeasurementandMonitoring:TeamsthataredevelopingGenAIapplicationsshouldmeasureprogresswithappropriatemetricsandreportonthatprogresstoleadershipandotherstakeholders.
TrainingandTalentAcquisition:OrganizationsshouldtraintheirstaffonresponsibleandeffectiveGenAIuseandhireskilledemployeeswhocansupportGenAIdevelopment.
UsabilityTestingandOtherFeedbackMechanisms:OrganizationsshouldincorporateiterativefeedbackfromusersandotherstakeholderstodevelopandimproveGenAIapplications.
7
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
ACTIONABLESTEPS
Mission-EnhancingGenAIUseCases
DevelopGenAIPilotsthataddressmissionneedandtargetsupportingmission-enhancingprocesses.
?
?
?
?
?
AlignanyGenAIdeployment’s
potentialmissionandvaluewiththeorganization’spriorities.
ScopeaGenAIpilotthatimprovesaspecificmission-enhancingprocessandispotentiallyscalabletosimilarprocessesorusefulinotherpartsoftheorganization.
EnlistanexecutivesponsorwhoseorganizationwillbenefitfromtheGenAIpilot.
Assessresources,includingstaff,
funding,data,andtechnology.
Definethepilot’sminimumviableproduct(i.e.,whenitwillbereadyforevaluation)andmetricsfor
evaluatingsuccess.
Organizationsshouldcarefullydeterminethescopeofanypotential
GenAIdeploymentandconsiderdesigningaGenAIpilotbeforedeployingafunctionalitybroadly.Well-designedGenAIpilotsprovidealow-stakes
environmenttotakerisksandlearnaboutresourceandgovernanceneeds.Teamsshoulddesignpilotsthatsolveaspecificprobleminawaythat
servestheorganization’smission.Importantly,pilotsshouldfirstfocusonsupportingmission-enhancingprocessesbeforeaddingGenAI
tomission-criticaloperations,wherefailurecouldhavemoreserious
consequences.Organizationsshouldalsoconsiderthelong-termpotentialofapilotproduct,includingwhetherotherdepartmentsorprocesses
couldmakeuseofthetool.Finally,organizationsshouldenlistanexecutivesponsorearlytosupportandendorsepiloteffort(s).
Pilotplansshouldassessresourceneeds—includingfunding,staff,
data,andtechnology—andcriteriaforevaluatingthepilot,whetherobjective(e.g.,performance,accuracy,andadoption)orsubjective(e.g.,userexperienceandsentiment).Datamaybeaparticularchallenge,andteamsshouldidentifydataneeds,datasets,potentialprivacyissues,andresponsibledatausebeforelaunchingapilot.
THEDHSSTORY
InApril2023,theSecretaryofHomelandSecuritystoodupanAITaskForce(AITF)andchargeditwithidentifyingwaysAIcouldenhancetheDHSmissionwhileprotectingprivacy,civilrights,andcivillibertiesacrosstheDepartment.TheAITFsolicitedandreceivednearlythreedozenproposalsforpilotprojectsfromacrosstheDepartmenttobeconsideredfor
short-termfundingfromDHSHeadquarters.TheAITFchosepilotstofundbasedontheprojects’alignmentwiththeDHSandcomponentmission,technicalandfundingfeasibility,potentialcross-organizationalapplications,accesstodataandinfrastructure,andreasonableprojectduration.TheAITFalsostrategicallychosepilotsthatrepresenteddifferentusecasesandtypesoftechnologyapplications,sothatDHScouldcollectivelylearnasmuchaspossibleaboutGenAIapplications.AsamplepilotproposaltemplatecanbefoundinAppendixC.
ScopewasanimportantconsiderationfortheAITFinselectingpilots.Tofacilitatemeasurementandtracking,theAITF
fundedpilotprojectsthatfocusedondiscrete,tangibleoutcomes,suchasreducinghoursofficersspentworkingonspecificcases.Also,becauseDHSpolicyprohibitsusingGenAIasthesolebasisfordecision-making,pilotsinsteadtargetedprocessimprovements,suchasenhancingtrainingorassistingresearch.Eachpilotteamidentifieditscriteriaforaminimumviableproductandbenchmarksthatwouldindicatewhenpilotresultswouldbereadyforevaluation.
Tofinancethepilots,DHSdrewfromafundforITmodernizationthatwasreadilyavailableforone-timeusebutcouldnotbeusedonarecurringbasis.ThesefundsgaveDHStheflexibilitytodevelopandexperimentwithGenAIwithoutimpactingtheDepartment’sbudget.
ExecutivesateachcomponentrunningaGenAIpilotprovidedintegralsupportfortheprojects.WhileDHSdidnotrequirepilotteamstoidentifycomponentexecutivesassponsorsattheonset,DHSrecommendsdoingsointhefuture.Component(orsub-agencyhead)executivescanhelpmarshalresourcesmoredirectlyandrespondtoissuesastheycomeup.
8
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
ACTIONABLESTEPS
CoalitionBuildingandEffectiveGovernance
Seeksponsorshipfromthemostseniorexecutive,thenbuildcross-organizationalcoalitionstooverseeGenAIdeployments.
?Prioritizeearlybuy-infromthemostseniorleadershippossibleandgaininputfromkeystakeholdersacrossallpartsoftheorganization.
?Evaluatecurrentgovernance
structuresandpoliciestoidentifypotentialgaps.
?Designateanexistinggovernance
bodythatincludescross-functionalrepresentationorstandoneupfor
managementandoversight.Includetechnicalexperts,cybersecurity
professionals,privacy,civilrights
andcivillibertiesprofessionals,
anddedicatedresponsibleuseand
trustworthinessexpertsinteams
developinganddevelopingtheGenAItool.
Organizationsshouldsolicitbuy-inforGenAIprojectsfromkeyinternalstakeholders,fromthemostseniorleadershippossible(uptoand
includingtheheadoftheorganization).Itisespeciallyimportantto
includeriskmanagement,compliance,andoversightleads(suchascivilrightsandcivillibertiesexperts),gaintheirsupport,andincorporate
theirinsightsearlyintheplanningprocess.Identifyingtheright
stakeholdersmaytakesomeworkinlargerbureaucracies,buthavingacross-organizationalcoalitionworkingonGenAIcanleadtobetterdecision-making,fasterdevelopment,andstrongerresponsibleuse
practices.
Organizationsshouldassesstheircurrentgovernancestructures
andconsiderhowtheycouldbeleveraged,updated,oraddedupon
toaddressAIgovernance.Sometimesanorganizationcansimplyadd
responsibilitiestoanexistingbody;atothertimes,itwillneedtocreateanewbodytooverseeAIandanyGenAIpilots.Thesestructuresmay
changeovertimeaspolicyandthetechnologyevolves,butAIgovernancestructuresshouldsimilarlyrepresentawiderangeofstakeholdersandteamsacrosstheorganization,suchasprivacyprofessionals,civilrightsandcivillibertiesexperts,
legalcounsel,andcybersecurityanddataexperts.Thisapproachservestoreinforcecoalitionsandensurethesebodiesarewell-positionedtoidentifythefullrangeofpotentialrisks,supportimpactassessments,designmitigationstrategies,andimplementremediationsinrealtime.
THEDHSSTORY
DHSbenefittedfromtheSecretaryofHomelandSecurity’sdirect
sponsorshipofGenAIapplicationadoption,whichunlockedresourcesandbuy-inforGenAIacrosstheDepartment.Inaddition,manyDHS
componentsalreadyhadlong-standingexperienceincorporatingAIintotheirmissions.Thiscombinationoftop-levelleadershipandcomponent-levelexperienceandsupporthelpedDHSbuildcoalitionsacrossthe
DepartmenttosupportAIgovernance,development,anddeployment.
DHSreinforcedthisapproachonthegroundwithintegratedprojectteams
(IPTs)thatincludedcybersecurityexpertsandlegal,privacy,andcivilrights
andcivillibertiesprofessionals.TheIPTsoversawthepilots’development
anddeployment,helpingtheGenAIprojectsestablishlegitimacyandearnbuy-inacrosstheDepartment.
SecretaryMayorkasparticipatesinafiresidechataboutAI.
Cross-functionalcollaborationwaskeyforDHS’sAIgovernanceefforts,bothfortheGenAIpilotsandotherAIdeployments.WhenDHSbeganitsGenAIpilots,theAITaskForce—anew,limited-termentity—wasinitiallythe
Department’sonlygoverningbodyfocusedonAI.TheAITFwasledbyseniorrepresentativesfromtheOfficeoftheChief
9
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
InformationOfficer/ChiefAIOfficer,DHSScienceandTechnologyDirectorate,andtheDHSOfficeforCivilRightsandCivilLiberties.MembershipincludedrepresentativesfromkeyorganizationsthroughouttheDepartment,includingtheDHSOfficeofStrategy,Policy,andPlansandtheDHSPrivacyOffice.ThemultidisciplinaryIPTsalsoprovidedcritical
on-the-groundgovernanceforAIrisks,asteammemberscouldaddressissueslikecybersecurityconcernsandprivacy
considerationsastheyarose.ThepilotteamscouldthenelevateproblemsandlessonslearnedfromDHScomponent-levelAIworkinggroupstotheAITaskForce,informingDHS’sbroaderAIgovernanceefforts.
InparallelwithitsGenAIpilots,DHStookotherstepstodevelopandmatureitspoliciesandpracticestoguideresponsibleAIuse.Critically,theChiefAIOfficerissuedaDepartment-widepolicythatprovidesinitialguidanceforresponsibleGenAIusewithinDHS.ThepolicydetailedwhatdataemployeescansharewithaGenAItool,requiredemployeeswhowantedtouseGenAItoundergoatrainingandsecuretheapprovalofasupervisor,requiredhumanreviewofGenAIoutputsbeforethoseoutputscouldbereliedupon,andsetforthappropriateusecases.TheChiefPrivacyOfficerpublishedaPrivacy
ImpactAssessmentontheDepartment’suseofcommercialGenAItools.
4
TheAITFalsosetupcommunitiesofpractice,
suchasaResponsibleUseGroup,whichcollaboratedonresponsibleAIbestpracticesandpriorities.DHSwillcontinuetoassessandupdatepoliciestoguideresponsibleGenAIuseatDHSastheDepartmentandthetechnologyevolves.
4SeeDHS/ALL/PIA-097UseofConditionallyApprovedCommercialGenerativeArtificialIntelligenceTools,November2023,
/publication/dhsallpia-097-use-conditionally-approved-commercial-generative-artificial-intelligence
10
DHSPlaybookforPublicSectorGenAIDeployment(January2025)
ACTIONABLESTEPS
ToolsandInfrastructure
BuildorganizationalcapacitytodevelopanddeployGenAIbyusingexistingtoolsandinfrastructureforpilots.
?Assessexistingtools,infrastructure,andtechnicalcapabilitiesagainsttheneedsandgoalsoftheGenAIpilotordeployment,includingsecuringsensitivedata.
?Considertheuseofcommercial,open-source,oropen-weight
models,andwhetherusingmorethanonetypeofmodelwouldbeappropriate.
?Determineifanyadditionaltoolingorconfigurationsareneeded,
keepinginmindyourteam’stechnicalcapacity.
OrganizationsshouldassessexistingtoolsandinfrastructureavailabletothemforGenAIandplanaroundtheirstrengthsandlimitations.
Organizationscanadapttheirexistingprocessesforsecuritycompliance,scalability,andintegrationwithexistingITinfrastructureanddata
managementpractices.
Organizationsshouldconsultwiththeirtechnicalexpertsand
considerwhethercommercial
5
,open-source
6
,oropen-weight
7
AI
modelsaremoreappropriatefortheirneeds,especiallyiftheyface
resourceconstraintsorhandlesensitivedata.Open-sourcemodels
offerorganizationsmorecontrolandvisibilityintothemodel’s
functioningandsecurity,oftenwithalowertotalcostofownership,
whilecommercialandopen-weightmodelsmayhavefewerlong-termmaintenancecosts.Anorganization’scloudenvironmentcouldaffectitsmodelchoice,assomelargemodelsarelessexpensivetousethrough
existingcloudcontractAPIs,whileopen-sourcemodelsrequireaserviceproviderororganizationalinfrastructure.The
purposeofanorganization’sGenAIpilotcanalsoinfluencetoolingandinfrastructuredecisions.Thisisespeciallytrueforlawenforcementapplications,whichmayrequireofflinemodelsthatcanrunlocally.Open-weightAImodelscansupportsuchofflineuses.
Exploringnoveland/oradditionalAItoolsshouldcomeafterbuildingstrongsoftwaredesign,development,and
cybersecurityfundamentals.Withoutsufficientbaselineexpertiseortooling,aGenAIpilot’sresourceneedscouldquicklyoverwhelmanagency’sbudgetandinfrastructure.
THEDHSSTORY
DHS’sGenAIpilotteamsbegantheirworkbyassessingtheiravailabletools,infrastructure,andtechnicalskills,andthenplannedaccordingly.Theteamsfoundthatusingavailabletoolsandlicensessimplifiedpilotdevelopment.
TheGenAIpilotteamshadaccesstocommercialGenAImodelsthroughapprovedcloudservicesthatwerealreadyavailabletofederalemployees.Theyalsoexploredvariousopen-sourceandopen-weightmodels.Pilotteamsfoundthatusing
modelslinkedtopre-approvedcloudservicesstreamlinedcompliancewithsecurityneeds,scalability,andintegrationprocessesthatotherwisemayhaveproventobesignificantobstacles.
Thepilotteamsalsoidentifiedandusedtoolsthatmatchedtheteams’skillsets.Forteamswithlimitedresources,low-codeplatformssuchascommercialAIstudiosproveduseful.
5‘CommercialGenAItools’aredefinedasgenerativeAIproductsorservicesavailableforlicense,subscription,orpurchasebythegeneralpublicorthroughcommercialagreements.ThisdefinitiondoesnotincludesoftwareorservicesdevelopedorcustomizedspecificallyforthegovernmentthroughITacquisitionprocess.
6Anopen-sourceAImodelisanartificialintelligencemodelwhosesourcecode,modelweights,andtrainingdataarepublicallyavailableforanyonetouse,modify,study,andshare.
7Anopen-weightAImodelisanartificialintelligencemodelwhosemodelweightsandinformationaboutthetrainingdataare
publiclyavailableandthathasapermissiveuseofthecapability.Incontrasttoopen-sourcemodels,open-weightmodelsma
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