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AMOSConnect(7.4.27)–QuickUserGuide(EnglishVersion)

TableofContent

Chapter1–ConnectionbetweenInmarsatandPC…..…….Page3

Chapter2-AMOSConnectQuickInstallation…………Page4

2.1–VerifyConnection Page5

Chapter3–AMOSConnectsimpleuserguide...…………..Page7

3.1–StartAMOSConnect Page7

3.2–Editingaddressbooks Page7

3.3–Composenewemail Page10

3.4–ComposeFAX(TextOnly) Page14

3.5–ComposeFAX(Attachment) Page16

3.6-ComposeTelex Page18

3.7–Dialandconnect Page20

3.8–Checkconnectionstatus Page22

Chapter4–FAQSession..………………...Page23

AppendixI………………..Page36

ImportantNote:

AfterinstallAmosConnect,pleasemakesureyoubackupthefolderC:\AM32\AMPO(orC:\AMPO)atleastoncepermonth,soyoucouldrecoveryallyourAmosConnectsettingandhistoryincaseyouPChavetechnicalproblem

HowtoBackupAmosConnectandReinstallinNewPC

CopythefolderC:\AM32\AMPO(themailpathfoldercouldbefoundinHelp/aboutAmosConnect)atleastoncepermonthtootherPCorHardDisk

IfPCwithAmosConnecthaveproblem,copytheAMPOfoldertothenewpc

InstallAmosConnectversion7.4byclickAC-7.4.16(Setup.exe)fromyouAmosConnectCD,theSetup.exeisinthesourcefolder,don’tusesetup.batunlessyouwanttoinstallnewdatabase

Afterinstallation,click“Connecttoexistingpostoffice〞

ChoseLocalDatabaseandbrowsetothefolderofAMPO

InC:\Am32,orC:\program,findoutfile“ResetDeviceComputer.exe“anddoubleclickit(toresetthemodemdriver)

YourAmosConnectshouldbefullyrecovered

Chapter1–ConnectionbetweenInmarsatandPC

InmarsatB:

InmarsatMini-M:

InmarsatF(RS232DirectConnection):

InmarsatF(WithISDNTA):

Chapter2-AMOSConnectQuickinstallation

PlaceAMOSConnectCDintheCDROMdrive

Doubleclicktoopen〞MyComputer〞ondesktop

DoubleclickonCD-ROMdrive

Doubleclick“Setup〞,awindowwillpopup,keepwaitingduringtheinstallationuntilyouseethemessage‘AMOS-Mailrestored.PleasetrytorunAMOSConnectandconfirm’

Afterinstallationhasbeencompleted,thewindowwillcloseautomatically.

ForRe-Installation,followsthesesteps:

Remove“AMOSConnect〞under“Add/RemovePrograms〞in“ControlPanel〞

DeletethewholedirectoryC:\am32

Startinstallationfromstep1

2.1VerifyConnection

Doubletheicon‘AMOSConnect’ondesktop

Clickthe‘Dail’button,followbythe〞Connect〞button

Ifnoerrormessagepopupandyoucanseestatisticscount,thatmeanstheconnectionisinprogress.

Now,youcanstarttouseAMOSConnect.

Iferrormessagepopuporyoucannotmakeaconnection,pleaserefertoChapter4–FAQSessionfortroubleshootfortroubleshoot

Chapter3–AMOSConnectsimpleuserguide

3.1StartAMOSConnect

Doubleclicktheicon‘AMOSConnect’ondesktop

3.2EditingAddressBooks(E-mail,FaxandTelexService)

Clickthe‘Address’button,the‘AddressBook’windowwillpopup

Clickthe‘New’button,the‘NewDirectory’willpopup

AddingcontactsinAddressBook:

AddingEmailaddress:

Select‘Internet’inthe‘Template’pull-downmenu

InputtheemailaddressintheAddress.(e.g.TheEmailaddressis

asshowninthefollowingexample)

AddingFAXnumber:

Select‘Fax〞inthe‘Template’pull-downmenu

InputthefaxnumberintheAddress.(e.g.Thefaxnumberis+8525555555asshowninthefollowingexample)

Addingtelexnumber:

Select‘Telex’inthe‘Template’pull-downmenu

InputthetelexnumberintheAddress.(e.g.Thetelexnumberis+asshowninthefollowingexample.)

3.3Composenewemail

Clickthe‘New’iconattop-lefthandcorn,the‘NewMessage’and‘AddressSelection’windowswillpopup

Clicktoselecttherecipient,click‘To’,‘Cc’or‘Bcc’toputitonthelist

Click‘Close’whenfinish

Enterthesubjectandcontentfortheemail

Click‘Attach’buttonifyouwanttoaddattachment,the‘AddAttachment(s)’windowwillpopup

Findandclickonthetargetfile,click‘open’.

Theattachmentwillbeputintothenewmessage

Clickthe‘Send’button

Theemailwillbeputin〞SendQueue〞,pendingfordelivery

Theemailwillalsomakeacopyin“SendBox〞forrecord

3.4ComposeFAX-TextOnly,onlysendFAXwithEnglishcontent

Clickthe‘New’button,the‘NewMessage’and‘AddressSelection’windowswillpopup

Clicktoselecttherecipient,click‘To’,‘Cc’or‘Bcc’toputitonthelist

Click‘Close’whenfinish

Enterthesubjectandcontentfortheemail

Clickthe‘Send’button

3.5ComposeFAX-Attachmentmethod,canbeusedwithanyprinting-capablesoftware

StartAMOSConnect

Underanyprinting-capablesoftware,select‘AMOSFax’forprinting.Forexample:FAXunder“MSWord〞document:

Printthedocument,selecttousetheprinter“AMOS-MailFax〞

Afterpress“OK〞,Thedocumentwillbesentto‘AMOSConnect’,selecttherecipientlistandpressthe‘Send’buttontosendit

3.6ComposeTelex

Clickthe‘New’button,the‘NewMessage’and‘AddressSelection’windowswillpopup

Clicktoselecttherecipient,click‘To’,‘Cc’or‘Bcc’toputitonthelist

Click‘Close’whenfinish

4.Enterthesubjectandcontentfortheemail

3.7DialandConnect

Inthe‘SendQue’windows,clickthe‘Dial’button,awindow‘DialRemotePostOffice’willpopup

Selectthesuitablemodemdevice

Clickthe‘Connect’buttontodeliverthemessage

Remark:Allmessage(e.g.email,faxortelex)inSendQuewilldisappearedafterdelivery

Aftertheconnectionsucceed,thefollowingwindowwillpopup：

3.8Checkconnectionstatus

-Allmessage(e.g.email,faxortelex)inSendQuewilldisappearafterdelivery!

(YoucanpressF5torefreshthescreen!)

-MessageswillremaininSendQueuntilitissendoutsuccessfully

-Afterthemessagehasbeendelivered,itwillshowa‘Timer’iconinthe“SentBox〞:

-Inmarsat-Cwillautomaticallyissuealertifanyemailsfailedtodeliver!!!

-Ifthemailisdeliveredsuccessfully,aicon“Tick〞willshown(Afteryoumakeadialconnectionnexttime):

-Ifmailcannotbedelivered(eg.Mailsdeletedfrom〞SendQue〞),a“NoEntrySign〞willshown:

Chapter4–FAQSession

Pleasecheckthefollowingfirst:

A.Inmarsat-A

Ensurethatthepowerofmodemisswitchedon

Ensurethatyouareusing2-pintelephonewire,converterwillbeneededfor4-pinwire,pleasecontactusforarragnment

B.Inmarsat-B

EnsurethattheDataNumberoperatenormally

EnsurethatyouhaveregisteredandabletouseStation12channel

C.衛(wèi)通Mini-M

EnsurethatyouhaveregisteredandabletouseStation12channel

AMOSConnectconnectionnumbercheck

TheconnectionnumberofAMOSConnectisbasedonthetypesofInmarsat,youcanpressthe“Phone〞buttontocheckthedetails:

Commonconnectionnumbersasfollowing:

InmarsatA(eg:JRCJUE-45)

T*12#,,,,65#

InmarsatB(eg:JRCJUE-310)

012#65#

Mini-M(eg:Nera)

65#(Needtoselect‘Station12’channeloninmarsat)

Theconnectionstring‘012#’or‘T*12#’meaningtochooseStation12asthecommunicationchanneland‘65#’isthespecialconnectionnumberonourserver.

Forotherinmarsat’sconnectionnumbersetting,pleaserefertoAppendixI.

AMOSConnectcannotdetectmodem(failtoinitializethemodem)

Causeoftheproblemsandtroubleshootsteps:

ProblemonDTEcableconnection.

PleasechecktheconnectionofDTEcablewithPCandInmarsatTerminal,pleaseuseCOMPortonPCforconnection.Forconnectionportininmarsat,pleaserefertorelatedmanualorcontactwiththesupplier

Inmarsatproblemordataterminalsettingerror

Pleasecontactwiththeinmarsatsupplier

AMOSConnectCOMPortsettingerror

Pleasedofollowing:

StartAMOSConnect

Selectandclick“Remote〞->“ModemService〞

Double-clickrelatedmodemdevice

Change“Device〞settingtoasuitableCOMport

Click“OK〞toconfirm

Wrongselectonmodemdevice

Pleasedofollowing:

StartAMOSConnect

Selectandclick“Remote〞->“ModemService〞

Checkthatthemodemdeviceisonthelist

Yes–Modemdevicehaveinstalledproperly

No–Modemdevicehaven’tinstalledproperly,pleasecheckandcorrect

Clicktoselectunusedmodemdevice

Click“Remove〞buttontodeletethemodemdevice

Click“Add〞,the“AddNewModemDevice〞windowspopup

Select“UseAMdevice〞,findasuitabledeviceunderthe〞Modem〞pull-downlist.SelectasuitableCOMportunderthe“Device〞pulldownlist.NormallyitisCOM1orCOM2

Click“Dial〞underthe〞Sendque〞window

Selectsuitablemodemdeviceunderthe〞Device〞list

Click“Connect〞tomakeaconnectionagain

Iftheabovemethodisnotworking,pleasetrythefollowingsetting(OnlysuitableforInmarsat-Buser)

IfWindowhaven’tinstall‘Standard19200bpsModem’,Pleaseinstall:

Click“Start〞->“Settings〞->“ControlPanel〞

Click“PhoneandModemOption〞

Add“Standard19200bpsModem〞

Add“Standard19200bpsModem〞underAMOSConnect

StartAMOSConnect

Selectandclick“Remote〞->“ModemService〞

Ifthereis“Standard19200bpsModem〞,selectandclickthe“Remove〞button

Click“Add〞,the“AddNewModemDevice〞windowpopup

Click“UseTAPIdevice〞,select“Standard19200bpsmodem〞under“modem〞pull-downlist

Click“OK〞toconfirm

Click“Dial〞underthe〞Sendque〞window

Select“Standard19200bpsModem〞underthe“Device〞list

Click“Connect〞tomakeconnectionagain

NoCarrier

Causeoftheproblemandtroubleshootingsteps:

Signalunstable

Waituntilthesignalbecomesnormalandmakeaconnectionagain

Inmarsatsignalwillbedisturbedduringcargoloading/unloadingatharbourterminal,waituntilthesignalreturnsnormalandmakeconnectionagain.

WrongDialupString

Click“Dial〞inthe〞Sendque〞window

Clickthebuttonbesides“Phone〞,the“AMOSConnectServer〞windowwillpopup

AccordingtothetypeofInmarsatTerminal,enterthesuitabledialstring(PleaserefertoAppendixI,AMOSConnectsection).

Checksumerror/ReceiveTimeout

Causeoftheproblemandtroubleshootingsteps:

1.Signalunstable

Waituntilthesignalbecomesnormalandmakeconnectionagain

bInmarsatsignalwillbedisturbedduringcargoloading/unloadingatharbourterminal,waituntilthesignalreturnsnormalandmakeconnectionagain.

Ifalwayshave“Checksumerror/Receivetimeout〞error,theremayhaveproblemwiththehardwaredriver,pleasecontactusforfurthertroubleshoot

“Sendque〞disappearedorplacedelsewhere

Causeoftheproblemandtroubleshootingsteps:

1.The“Sendque〞wasnotselected

a.Click“Window〞->“TileHorizontally〞tore-arrangethewindows

Appendix

Modemdriveranddialingstring

PleasesetupyourDefaultLESas012!!!!!!!!!!!!!!!

OpenAmosConnect,thenremote/Modemservices

Clickaddandchosethemodemdriverfrombelowtable,pleasechosethecorrectcomport

ForFleet77(Nera,SailorandFuruno)DirectRS232Connection(withoutISDNTA),clickdetailandthenclickemail,checktheboxbefore:enablePPPCompatiblemodeonthisdevice

ClickDial,andchosethedevicejustinstalled,thenclicktheboxonrightofPhoneandfillthenumberof65,clickthelocationandfillprefixandsuffixbasedonthefollowingtable

youcouldalsofillinginthetotaldialingstringinthephoneentryifyouAmosConnectallowyoudoso,butpleasemakesurelocationprefixandsuffixareallempty.

SatcomMini-MTerminal

Ifthenoconnectionpossibleafterinstallation,pleaseadjustmini-Mdataspeedto9600or4800viaitmenu

Maker

Model

ModelDriver(AMDevice)

Phone

Locationprefix

Locationsuffix

Dialingstring

T&T

3064A

T&Tmini-M3064A

65

#

65#

Nera

WorldphoneMarine

NeraStandardM2400

65

#

65#

SatcomFleet33Terminal

Ifthenoconnectionpossibleafterinstallation,pleaseadjustfleet33dataspeedto115200or19200viaithandsetmenu

Maker

Model

ModelDriver(AMDevice)

Phone

Locationprefix

Locationsuffix

Dialingstring

T&T

3088A

T&TFleet33AmosConnect

65

#

65#

Nera

Fleet33

NeraFleet33

65

#

65#

Furuno

Fleet33

FurunoFleet33

65

#

65#

SatcomFleet77,55TerminalwithdirectRS232Connection

ThesettingonlyapplytodirectconnectionbetweenPCcomportandRS232port(X10forT&TandRS232AforNeraandFuruno)offleetterminal

VeryImportant!!!!!

Aftermodemischose,pleaseclickdetailandthenclickemail,

Ticktheboxbefore:enablePPPCompatiblemodeonthisdevice

Maker

Model

ModelDriver(AMDevice)

Phone

Locationprefix

Locationsuffix

Dialingstring

T&T

3084A

T&TFleet55/77ISDN

65

#

65#

Nera

Fleet77

NeraFleet55/33andGAN

65

#

65#

Furuno

Fleet77

FurunoFleet55/33ISDN

65

#

65#

SatcomFleet77,55TerminalwithexternalISNDTA

ISDNTAneededforthefollowingmodel:JRCJUE410andT&T3084AwithSoftwareversionlowerthan1.30

Maker

Model

ModelDriver(AMDevice)

Phone

Locationprefix

Locationsuffix

Dialingstring

Mutiltec

128STISDN

Multitech128STISDN

65

#

65#

EiconDivaUSB

DonotusetheDriversfromWindows.YoumustuseandinstalltheDriversfromtheEiconDivaCD

Firstinstallth