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CONSUMER&
BRANDBrandKPIs
for
outdoor
fashion:Arc’teryx
in
the
United
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Arc’teryx’s
performance
intheoutdoor
fashion
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202495%
of
Arc’teryx
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Arc’teryx’s
branding
resonates
more
with
Millennials?Arc’teryx
ranksoutsidethe
Top
10
inawarenesswithin
the
outdoor
fashion
market?Arc’teryx
generally
appealstomen
more
thanwomen?Thepopularity
ratingof
Arc’teryx
is29%?Among
Arc’teryx
enthusiasts,54%
fallunderthe
high-
?Arc’teryx
ranksoutsidethe
Top
10
inownershipincome
category?Interms
of
loyalty,Arc’teryx
is
firstinthe
United?Consumers
want
theiroutdoor
fashionbrandstoStateshavereliability,authenticity,andhighvalue?Arc’teryx
hasascore
of22%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Arc’teryx
at
95%Brand
profile:
snapshotBrand
performance
of
Arc’teryxintheUnited
States95%29%22%19%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Outdoor
fashion
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=241,
respondents
who
know
the
individual
brand
(popularity),
n=241,
respondentswho
know
the
individual
brand
(ownership),
n=38,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=241,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Arc’teryx’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations52%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeArc’teryx
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatArc’teryx
islikedby3%
ofBaby
boomers
and19%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is9%
and
27%,
respectively.38%27%26%
26%ForMillennials
andGen
Z,
52%
and
26%
feel
positivelytowards
Arc’teryx,
versus38%
and26%.
Socurrently,forArc’teryx,
Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.19%9%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestooutdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:n=69,
Arc’teryx
enthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Arc’teryx
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Arc’teryx
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof12%9%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Arc’teryx
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.43%57%48%52%56%
ofmen
likeArc’teryx
compared
to43%
ofwomen,
whereas
fortheoverallindustry,52%
of
men
own
outdoorfashioncompared
to48%
of
women.88%86%12%
ofArc’teryx
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=69,
Arc’teryxenthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Arc’teryx
enthusiasts,
54%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.20%20%Single39%19%20%CoupleSingleparentNuclear54%
ofArc’teryx
enthusiastsare
fromhigh-income
households.Arc’teryx’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
32%
of
Arc’teryxenthusiastshavethiscurrent
livingsituation.54%9%9%32%33%28%24%Multi-generational4%6%28%16%15%ExtendedOther18%0%7%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=69,
Arc’teryxenthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
outdoor
fashion
brands
to
have
reliability,
authenticity,and
high
valueBrand
profile:
qualitiesQualitiesownerswant
from
outdoor
fashion
brandsForoutdoor
fashion,the
top
threequalitiesowners
want
fromabrandarereliability,
authenticity,and
highvalue.Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessArc’teryx
owners
alsoappreciate
thesekey
attributes,indicating
Arc’teryxexudes
thesequalities.60%40%20%0%SocialresponsibilityCoolnessThequalitiesthatArc’teryx
enthusiastsareleast
focused
on
areinclusivenessandthrill/excitement.ReliabilityExclusivityArc’teryx
should
work
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
outdoor
fashion,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comes
tooutdoorfashion,
which
ofthe
following
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:n=38,
Arc’teryxowners’,
n=69,
Arc’teryx
enthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Arc’teryx
fans,
52%
state
that
they
get
excited
about
outdoor
fashionproductsBrand
profile:
attitudesWhat
doconsumersthink
ofoutdoor
fashion
ingeneral?52%51%46%45%42%39%31%26%25%22%21%20%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutoutdoor
topicsrelating
tofashionproducts
outdoor
fashionIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
outdoor
fashion
do
youagree
with?”;
Multi
Pick;“When
it
comes
tooutdoor
fashion,
which
of
the
following
brands
do
you
like?”;Multi
Pick;Base:
n=69,
Arc’teryx
enthusiast,
n=984,
outdoorfashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1195%
of
Arc’teryx
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
outdoor
fashion,the
averageawareness
ofabrandinthe
United
Statesis33%.Awareness
ofArc’teryx,
however,
isat19%.Awareness28%
ofU.S.
outdoor
fashionowners
saytheylikeArc’teryx,
compared
to
anindustryaverage
brandpopularity
of32%.16%
ofindustryowners
inthe
United
Statessay
theyown
Arc’teryx,
with
the
average
ownership
ofabrandat24%.BuzzPopularity95%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of76%.Arc’teryx
hasbeen
noticed
similarly
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of22%compared
to
20%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Outdoor
fashion
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=241,
respondents
who
know
the
individual
brand
(popularity),
n=241,
respondentswho
know
the
individual
brand
(ownership),
n=38,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=241,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Arc’teryx
ranks
outside
the
Top
10
in
awareness
within
the
outdoor
fashionmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofArc’teryxRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1TheNorth
Face82%81%67%51%50%38%29%27%24%23%19%2Columbia3EddieBauerPatagoniaDr.
MartensREI45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Marmot8Black
DiamondMammutOutofallrespondents,
19%
were
aware
of
Arc’teryx.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.81%9AwarenessN/A10OutdoorResearch13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Arc’teryx
is
29%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofArc’teryxRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1TheNorth
Face68%63%46%43%40%36%31%30%29%28%2ColumbiaPatagoniaEddieBauerDr.
MartensREI29%34Outofconsumers
who
knew
thebrand,
28%
saidtheyliked
Arc’teryx.
Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.567SmartwoolBlack
DiamondArc'teryx71%89PopularityN/A10icebreaker14
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=241,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Arc’teryx
ranks
outside
the
Top
10
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofArc’teryxRank#
BrandUsage
%55%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
outdoorfashion,which
ofthefollowing
brandsdoyouowncurrently?”.1TheNorth
Face16%2Columbia52%3Patagonia30%Outofconsumers
who
knew
thebrand,
16%
saidtheyowned
Arc’teryx.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.4Dr.
MartensBlack
DiamondicebreakerEddieBauerREI29%527%626%726%824%84%9SmartwoolMountain
Hardwear23%UsageN/A1020%15
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youown
currently?”;Multi
Pick;
Base:
n=241,
respondentswho
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Arc’teryx
is
first
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofArc’teryx’sconsumersRank#
BrandLoyalty
%95%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.5%1Arc'teryx2TheNorth
FaceREI90%383%4ColumbiaSmartwoolprAna82%582%679%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
outdoor
fashion,which
of
the
following
brandsareyou
likely
topurchaseagaininthe
future?”.7OutdoorResearchPatagoniaEddieBauerMarmot79%879%977%95%Outofrespondents
whohaveowned
Arc’teryx,
95%saidthey
would
purchasethebrandagain.LoyaltyN/A1074%16
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
are
youlikely
to
purchase
againin
the
future?”;
Multi
Pick;Base:n=38,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Arc’teryx
has
a
score
of
22%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofArc’teryxRank#
BrandBuzz%38%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1TheNorth
Face22%2ColumbiaBlack
DiamondPatagoniaDr.
MartensJack
WolfskinicebreakerArc'teryx34%329%Outofconsumers
who
knew
thebrand,
22%
saidtheyhadheardaboutArc’teryx
inthe
media.
This
ranksthemeighthcompared
to
other
brandssurveyed
inthismarket.426%525%623%722%822%78%9REI19%BuzzN/A10EddieBauer18%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=241,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstan
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