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1、UNIT 6,Making a Telephone Call,世紀(jì)商務(wù)英語綜合教程 ,Contents,Lead-in,Listen to the key new words with pictures above.,Operator,Telephone Message,Secretary,Cell Phone,Appointment Book,Listening a time when an activity is stopped,基本用法,Passage A: New words,Reading and Translation,tell,1) v. be able to see how o

2、ne person or thing is different from another 例: How can you tell a fake Vuitton handbag from the real thing? Can you tell the difference between sparkling wine and champagne? 2) v. if someone tells you something, they communicate information, a story, their feelings etc to you 例:I wish someone had t

3、old me the meeting was canceled. The Chief of Police told reporters that two people were killed in the blast.,基本用法,Passage A: New words,Reading and Translation,initiate,v. to arrange for something important to start, such as an official process or a new plan 例: They have decided to initiate legal pr

4、oceedings against the newspaper. Intellectuals have initiated a debate on terrorism.,相關(guān)詞匯,1) initiative n. the ability to make decisions and take action without waiting for someone to tell you what to do: 2) initial a. happening at the beginning = first: 例: This is only the initial stages of the dis

5、ease. The initial response has been encouraging.,基本用法,Passage A: New words,Reading and Translation,awkward,1) a. making you feel embarrassed so that you are not sure what to do or say = difficult: 例: I hoped he would stop asking awkward questions. A laugh can help people over an awkward situation. 2

6、) a. not relaxed or comfortable: 例: She liked to dance but felt awkward if someone was watching her. Geoff looked uneasy and awkward. Make sure that the baby is not sleeping in an awkward position. 3) a. difficult to do, use, or deal with: 例: Itll be awkward getting cars in and out. The new financia

7、l arrangements were awkward to manage.,基本用法,近義詞,embarrassed,Passage A: New words,Reading and Translation,train of thought,a related series of thoughts that are developing in your mind 例: The phone interrupted my train of thought. Ive lost my train of thought.,基本用法,used to introduce a series of point

8、s in an argument, discussion etc 例:I finished in the first place. In the first place, Im too busy, and in the second I dont really want to go.,基本用法,in the first place,Passage A: New words,Reading and Translation,be no substitute for sth,be no substitute for something used to emphasize that something

9、 is not as good as another thing 例: Vitamin pills are no substitute for a healthy diet. You are no substitute for your sister.,基本用法,face-to-face,a. a face-to-face meeting, conversation etc is one where you are with another person and talking to them 例: Tomorrow she has a face-to-face interview with

10、the CEO. He has little face-to-face contact with customers.,基本用法,Passage A: New words,Reading and Translation,communicate,v. to exchange information or conversation with other people, using words, signs, writing etc 例: We communicated mostly by e-mail. People use more than words when they communicat

11、e with each other.,相關(guān)詞匯,communication n. the process by which people exchange information or express their thoughts and feelings:,基本用法,Passage A: New words,Reading and Translation,mood,n. the way you feel at a particular time 例:The manager was in a foul mood and was shouting at everyone. The players

12、 are all in a confident mood.,基本用法,instead of,used to say what is not used, does not happen etc, when something else is used, happens etc 例: You probably picked up my keys instead of yours. Instead of being annoyed, he seemed quite pleased.,基本用法,Passage A: New words,Reading and Translation,relaxed,1

13、) a. feeling calm, comfortable, and not worried or annoyed 例: Gail was lying in the sun looking very relaxed and happy. I feel more relaxed about my career than I used to. 2) a. a situation that is relaxed is comfortable and informal 例: Theres a very relaxed atmosphere in the school. She has a fairl

14、y relaxed approach to housework.,相關(guān)詞匯,relax v. to rest or do something that is enjoyable, especially after you have been working,基本用法,近義詞,comfortable,Passage A: New words,Reading and Translation,be rich in,containing a lot of something 例:Citrus fruits are rich in vitamin C. I like a story that was r

15、ich in details.,基本用法,body language,changes in your body position and movements that show what you are feeling or thinking 例: It was obvious from Lukes body language that he was nervous. Because she doesnt speak Chinese, we had to communicate with my awkward English and body language.,基本用法,Passage A:

16、 New words,Reading and Translation,above all,most important of all; especially 例:Max is hardworking, cheerful, and above all honest. Above all, keep in touch.,基本用法,Passage A: New words,Reading and Translation,date,1) n. a particular day of the month or year, especially shown by a number 例: The date

17、on the letter was 30th August 1962. Whats the date of the next meeting? 2) v. to write or print the date on something 例:This is a newspaper dated November 23, 1963. Make sure you sign and date it at the bottom. 3) v. to find out when something old was made or formed: 例: The rocks are dated by examin

18、ing the fossils found in the same layer. The church dates from the 13th century.,基本用法,Grammar Tips,動詞不定式(一),1.動詞不定式作主語,動詞不定式是由“to+動詞原形”構(gòu)成的,并有時態(tài)和語態(tài)的變化,其否定形式是“not to +動詞原形”。動詞不定式在句中可以作主語、賓語、賓語補足語、表語、定語和狀語。正是因為它身兼數(shù)職,所以要注意認真學(xué)習(xí)。,Writing,不定式作主語時,一般使用“It is.to do.”句型。It作形式主語,不定式置于謂語部分之后,作真正的主語。但有時動詞不定式作主語時

19、,也可以放在句首。 e.g.Its my pleasure to help you. 很樂意幫助你。 Its necessary to find the witness. 有必要找到目擊者。 To fulfill this task is not an easy thing. 完成這項任務(wù)不是一件容易的事情。,2. 動詞不定式作賓語或賓語補足語,某些及物動詞可以用動詞不定式作賓語或賓語補足語,如decide, begin, tend, refuse, help, begin, want, wish, like, forget, learn, ask, expect, promise, agre

20、e, afford等等。其中作動詞let, make, feel, hear, see, watch, have等的賓語補足語時,動詞不定式不帶to。 e.g.Finally she decided to study overseas. 最終她決定出國留學(xué) The house is so expensive that he cant afford to buy it. 房子太貴了,他買不起。 I often hear her sing this English song. 我常聽到她唱這首英語歌。,Grammar Tips,Writing,3. 不定式作表語,不定式可放在be動詞后面,形成表語

21、。主語常常是表示意向、打算、計劃等含義的詞,如wish, idea, dream, task, purpose, duty, work, job等。 e.g.My dream is to be a successful businessman. 我夢想成為一個成功的商人。 Her work is to receive visitors every working day. 她的工作就是在每個工作日接待來訪客人。 My chief purpose is to point out the importance of this project. 我的主要目的是指出這個項目的重要性。,Grammar

22、Tips,Writing,4. 不定式作狀語,不定式作狀語可以表示目的、結(jié)果和原因等含義。通常會用上to, only to, in order to, so as to, so(such). as to. 以及too.to等結(jié)構(gòu)。 1) 不定式作狀語表示目的 e.g.I come here only to say good-bye to you. 我來僅僅是向你告別。 She went to the airport to meet her client. 她去機場接她的客戶。 2) 不定式作狀語表示結(jié)果 e.g.I rushed to the bus stop as fast as I cou

23、ld, only to find the last bus already gone. 我以最快的速度向車站跑去,結(jié)果發(fā)現(xiàn)最后一班車已經(jīng)開走了。 I got home to learn that all were out. 我回家后才知道所有的人都出去了。,Grammar Tips,Writing,4. 不定式作狀語,3) 不定式作狀語表示原因 e.g.I am so glad to see you again. 再次見到你,我很高興。 His parents were very sad to hear the bad news. 他的父母聽到這個壞消息很傷心。 另外,疑問詞who, what

24、, which, when, where, how, why 可以用在不定式的前面,構(gòu)成不定式短語。這些疑問詞常譯作其相應(yīng)的名詞含義。如when常譯作“的時間”,where常譯作“的地點”, how常譯作“的方法”。 e.g.I dont know when to begin. 我不知道什么時候開始。 Can you tell me where to get flowers? 你能告訴我哪兒能買到花嗎?,Grammar Tips,Writing,In order to make our client satisfied is not an easy thing. Let me to help

25、you out. The most urgent thing is try to find the boy immediately. My mother told me to not cross the road until the green light is on. 5. Do you know how get to the station?,I. Error correction.,G,Grammar Tips: Exercise,Writing,Answer,_,howhow to,Answer,_,In order toTo,Answer,_,to help help,Answer,

26、_,try toto try to,Answer,_,to notnot to,Its necessary for us helping each other. We are not allowed playing on the street. We didnt expect there be so many people in the exhibition center. The chair looks rather hard, but in fact it is very comfortable to sit. 10.He searched the room only find nothi

27、ng.,I. Error correction.,G,Answer,_,findto find,Answer,_,helpingto help,Answer,_,allowed playingallowed to play,Answer,_,there bethere to be,Answer,_,to sitto sit on,Grammar Tips: Exercise,Writing,II. Simulated sentence writing.,1.Its very kind of you to have given us much help. 你考慮得真周到,已為我們訂好了票。,2.

28、 What I wish is to learn English well. 我的夢想是將來成為一名飛行員。,3. He went to the airport to meet his grandma. 我給珍妮打電話提醒她別忘了今晚的約會。,G,I made a phone call to Jane to remind her of the date tonight.,_,Its very considerate of you to have booked the tickets for us.,_,What I dream of is to be a pilot in the future

29、.,_,Grammar Tips: Exercise,Writing,II. Simulated sentence writing.,4. I dont know when to begin. 我們沒人知道怎么去火車站。,5. There is still much work for me to finish. 有很多候選人可供我們挑選。,6. We found it impossible to get everything ready in time. 我認為有必要先得到他的允許。,G,I think it necessary to get his permission first.,_,N

30、one of us knew how to get to the railway station.,_,There are many candidates for us to choose from.,_,Grammar Tips: Exercise,Writing,Practical writing,電話留言條(Telephone Message),Writing,在辦公室日常工作中,常常會碰到這種情況:客戶來電要求與你的老板或是同事通話,但他們卻恰好不在或是因為太忙而無法接聽。一旦發(fā)生這種情況,解決問題的辦法之一就是寫一張電話留言條。 雖然電話留言條格式會因為各公司的不同要求和寫留言條者的

31、喜好在細節(jié)上有些許差異,但總的來說,都會包括: 受話人姓名(To) 來電者姓名(From) 來電者電話(Phone number) 來電日期(Date) 來電時間(Time) 留言(Message),Practical writing,電話留言條(Telephone Message),Writing,電話留言條還有影印件和手寫件之分。如果是影印件的話,往往還會提供一些選項,諸如: 會再來電(Will call back) 受話人回電(Want you to call) 受話人盡快回電(Call As Soon As Possible) 留言(Left message) 切記電話留言條上的信息必須正確無誤,這樣受話者才能及時有效地采取相應(yīng)的行動,確保公司業(yè)務(wù)的順利開展,Sample 1,Practical writing,Writing,Telephone Message Date July 22nd, 2006 Time 9:35 am To: Harry Smith From: Peter Brown Message: The goods you need are available

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