集團客戶服務中心開業(yè)慶典活動

1、集團客戶服務中心開業(yè)慶典活動實施方案一、目的w 展示公司實力，樹立公司形象w 拓展溝通渠道，促進彼此信任w 擴大宣傳力度，提升客戶觀念注意事項： 領導重視 全員參與 分工明確 準備充分二、分工1、籌劃組人員及分工時間安排，人員管理，方案擬定；落實客戶，請柬準備，工作布置；物品購置，分裝擺布，宣傳品印制，演示課件準備，現(xiàn)場布置。2、接待組人員及分工w 公司領導-重要客戶的接待w 工作人員-物品管理和分發(fā)w 客服人員-所帶嘉賓的接待3、禮儀組人員及分工w 成員：形象好的服務人員或禮儀小姐溝通方便，服務規(guī)范。w 主要工作：（1） 迎賓（2）簽到（3）引導（4）頒獎（5）恭送4、行政組人員及分工w 物

2、品采購w 資料打印w 現(xiàn)場布置w 后勤服務w 音響安排w 現(xiàn)場組織w 善后事宜附件一：物品準備一覽表類別物品類別物品客戶用品資料袋打印資料請柬宣傳類條幅會議資料宣傳手冊新聞通稿礦泉水簽到簿報紙廣告宣傳品活動用品綬帶紀念品鮮花獎品頒獎物品抽獎箱胸花其他電腦托盤簽字筆vcd紅布照相機投影紅紙攝像機待添加的隱藏文字內容3三、活動前音樂播放w 喜洋洋w 開門紅w 恭喜你w 今天是個好日子w 拉德斯基進行曲附件二：主持人要求w 形象語音要好w 要有激情自信w 要有控場能力w 善于炒作氛圍w 注意節(jié)奏掌握四、會務安排l 地點：公司職場l 時間：周末下午l 音樂：輕松愉快l 著裝：全體人員都要穿職業(yè)裝、并佩

3、戴司徽l 布置：簡潔、明快、大方l 禮品：體大精致，避免“小氣”，擺設顯眼l 門票：請柬附券當面撕下入箱l 提袋：礦泉水、宣傳資料l 座位：工作人員盡量陪在來賓之側五、現(xiàn)場布置l 宣傳橫幅l 公司司徽l 講臺鮮花l 立式講臺l 領導席位l 宣傳海報l 禮品展臺l 簽到座位l 抽獎專臺l 投影設備附件三：禮品、獎品設置及發(fā)放方式l 紀念品：人人都有，價廉物美。l 禮品：遷到德集團客戶人人都有。l 獎品：抽獎者有。注意：禮品、獎品放在最后發(fā)放以維持現(xiàn)場人氣。六、慶典儀式流程| 歡迎字幕滾動播放| 主持人宣布注意事項及流程（1分鐘）| 主持人宣布儀式正式開始（2分鐘）| 領導人致辭（35分鐘）| 嘉

4、賓致辭（3-5分鐘）| 業(yè)務簡介（5-7分鐘）| 業(yè)務演示及禮品展示（1015分鐘）| 抽獎活動（5分鐘）| 頒發(fā)紀念品、獎品（20-30分鐘）| 主持人宣布慶典儀式結束| 來賓就餐注意事項：一、營造氣氛1、接待熱情2、行為規(guī)范3、音樂溫馨4、氣氛熱烈注意：功利色彩勿濃，只稱“嘉賓”二、現(xiàn)場氣氛l 莊重-發(fā)言人要有一定的層次l 客觀-推銷色彩不要過于濃烈l 感性-宣講的內容不要太專業(yè)l 簡潔-會議時間要嚴格的控制l 溫馨-氣氛熱烈而不能夠嘈雜l 秩序-流程有條不紊井然有序附件四：活動預算 "if we don't do that it will go on and go on

5、. we have to stop it; we need the courage to do it."his comments came hours after fifa vice-president jeffrey webb - also in london for the fa's celebrations - said he wanted to meet ivory coast international toure to discuss his complaint.cska general director roman babaev says the matter

6、has been "exaggerated" by the ivorian and the british media.blatter, 77, said: "it has been decided by the fifa congress that it is a nonsense for racism to be dealt with with fines. you can always find money from somebody to pay them."it is a nonsense to have matches played with

7、out spectators because it is against the spirit of football and against the visiting team. it is all nonsense."we can do something better to fight racism and discrimination."this is one of the villains we have today in our game. but it is only with harsh sanctions that racism and discrimin

8、ation can be washed out of football."the (lack of) air up there watch mcayman islands-based webb, the head of fifa's anti-racism taskforce, is in london for the football association's 150th anniversary celebrations and will attend city's premier league match at chelsea on sunday.&qu

9、ot;i am going to be at the match tomorrow and i have asked to meet yaya toure," he told bbc sport."for me it's about how he felt and i would like to speak to him first to find out what his experience was."uefa has opened disciplinary proceedings against cska for the &quo

10、t;racist behaviour of their fans" during city's 2-1 win.michel platini, president of european football's governing body, has also ordered an immediate investigation into the referee's actions.cska said they were "surprised and disappointed" by toure's complaint. i

11、n a statement the russian side added: "we found no racist insults from fans of cska."baumgartner the disappointing news: mission aborted.the supersonic descent could happen as early as sunda.the weather plays an important role in this mission. starting at the ground, conditions have to be

12、very calm - winds less than 2 mph, with no precipitation or humidity and limited cloud cover. the balloon, with capsule attached, will move through the lower level of the atmosphere (the troposphere) where our day-to-day weather lives. it will climb higher than the tip of mount everest (5.5 miles/8.

13、85 kilometers), drifting even higher than the cruising altitude of commercial airliners (5.6 miles/9.17 kilometers) and into the stratosphere. as he crosses the boundary layer (called the tropopause),e can expect a lot of turbulence.the balloon will slowly drift to the edge of space at 120,000 feet

14、( then, i would assume, he will slowly step out onto something resembling an olympic diving platform.below, the earth becomes the concrete bottom of a swimming pool that he wants to land on, but not too hard. still, he'll be traveling fast, so despite the distance, it will not be like diving int

15、o the deep end of a pool. it will be like he is diving into the shallow end.skydiver preps for the big jumpwhen he jumps, he is expected to reach the speed of sound - 690 mph (1,110 kph) - in less than 40 seconds. like hitting the top of the water, he will begin to slow as he approaches the more den

16、se air closer to earth. but this will not be enough to stop him completely.if he goes too fast or spins out of control, he has a stabilization parachute that can be deployed to slow him down. his team hopes it's not needed. instead, he plans to deploy his 270-square-foot (25-square-meter) main chute at an altitude of around 5,000 feet (1,524 meters).in order to deploy this chute successfully, he will have to slow to 172 mph (277 kph). he will have a reserve parachute that will open automatically if