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1、Test 1READING AND WRITING 1 hour 30 minutesPART ONEQuestions 1-5 Look at questions 1-5. In each question, which sentence is correct? For each question, mark one letter (A, B or C) on your Answer Sheet.Exampiei 0Telephone message9.30113012,30When does Claudia Lang expect to arrive?Claudia Lag caught

2、9.30 flight - duehere 1V30 nowh not 12.30.The correct answer is Bh mark your Answer Sheet like this:Staff must book annual (ave six weeks in advance by getting the relevant form signed by Human Resources*一. 一 -一 一 一 .1A Staff are allowed six weeks* holiday a yearB Staff rnust book holidays before th

3、e end of the 丫0日r.C Staff must have their holiday requests approved.Informalion for GustomersAH goods transported by Fera Carriers are insured, but our policy excludes damage due to poor packaging.A Customers will not necessarily qualify for compensatfon if goods are darnaged. BCustomers should arra

4、nge insurance against damage before sending goods,C Customers are able to claim a refund if packaging is damaged.MEMOTb:Wei YuFrom:Human ResourcesDate:18 NovemberSubject:TrainingWe cant say whether your training application will be accepted until we can confirm that funds are available.A Wei Yu shou

5、ld re-apply for his training course at a later date, B There may not be enough money to pay for Wei Yus course.arketirg staffMaC Human Resources cannot confirm which tgining course Wei Yu should take,Peter phoned from the station-services to London arent running this morning. Meeting put off to 3 pm

6、 this afternoon.AThe 11 am meeting is postponed because Peters train was cancelled,BPeter will arrive at the H am meeting late because his train is delayed,C The 11 am meeting is rescheduled because Peter was late and missed his train.The safety team is carrying out checks in this area.Access withou

7、t a permit is denied until further notice.A A permit is currently required for entry to this area.B Special care should be taken when entering this area.C Permission to enter this area can be obtained from safety staff*PART TWOQuestions 6-10 Look at the advertisement below. It shows a list of worksh

8、ops offered by a training company. For questions 6-10, decide which workshop (A-H) each person on the opposite page should attend. For each question, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.WORKSHOPSAClassifying consumersBCommunications Mth customersCFactors i

9、n setting pricing levelsDHow to encourage repeat businessEMaking a cashflow forecastF Measuring consumer response to marketingG Producing financial statements of past performanceH Researching potential markets6 Julia Strekalova wants to know how to calculate the amount she can charge customers for h

10、er marketing consultancy services.Roger Walkerscompany wantsto give himresponsibility for his firms annual profit-and-loss account and balance sheet.8 Paolo Longo needs to be able to assess the effect on sales following his companys recent product promotions.9 Zhon Mei Fengs company wants her to lea

11、rn to dividethe market into groups, which it can target with different brands.10 Valerija Georgievska needs a course on working out how much money her firm can expect to have available each month.PART THREEQuestions 11-15 Look at the chart below. It shows a companys turnover, operating profit and ma

12、rket share over a period of ten months. Which month does each sentence (11-15) on the opposite page describe? For each sentence, mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once.Turnover, operating profit and market sharerTurnoverOperating profit Madnet shareMonth11 A

13、lthough operating profit dropped and market share experienced a decline,there was an upturn in the level of turnover.12 Both turnover and market share showed an increase this month, while operatingprofit suffered a decline.13 Despite the fact that market share fell and there wasa decline in turnover

14、, operating profit was equal to that of the previousmonth.14 While turnover experienced a downturn, both operating profit and market shareshowed signs of recovery.15 Although market share showed an improvement and turnover also increased,this had no effect on the months operating profit.PART FOURQue

15、stions 16-22 Read the job advertisement below. Are sentences 16-22 on the opposite page Right orWrong? If there is not enough information to answer Right or Wrong, choose Doesnt say. For each sentence (16-22), mark one letter (A, B or C)on your Answer Sheet.Vacancies for Store ManagersScene Video ha

16、s been quietly successful in recent years, and we now have 23 stores worldwide - including 15 in Canada - with a further ten on the way We are now offering exciting management opportunities.As store manager, youll have unusual independence - which will make most retail management posts seem easy com

17、pared with ours! You will be in charge of a store with over 40 staff; and youll have a salary to match- Whether youve worked in retail management or in another field involving customer relations, we want to hear from you. Youll be a strong leader, full of ideas and ambition, and conunercially aware,

18、 preferably with knowledge of the retail industry in one of the countries where we have stores. If you are willing to relocate, you could be on track for fast promotion.To find out what part you can play in our continuing success, you are invited to an infoonal Introductory Evening at any of our sto

19、res (details below), Or visit our website for more information and to download an application form. Please post this, together with a handwritten letter explaining why you arc suited to the job.16 Scene Video is planning to open more stores.A RightB WrongC Doesnt say17 Scene Video believes its store

20、 managers have a harder job than other storemanagers.A RightB WrongC Doesnt say18 Scene Videos salaries are higher than for similarpositions in other retailbusinesses.A RightB WrongC Doesnt say19 It is essential for applicants to have experience as store managers.A RightB WrongC Doesnt say20 Most su

21、ccessful applicants will have to spend time working in differentcountries.A RightB WrongC Doesnt say21 The Introductory Evenings are targeted at successful candidates.A RightB WrongC Doesnt say22 Application forms should be completed online.A RightB WrongC Doesnt sayPART FIVEQuestions 23-28 Read the

22、 article below about a successful business partnership. For each question (23-28) on the opposite page, choose the correct answer. Mark one letter (A, B or C) on your Answer Sheet.Phil Brook and Sean Williams are friends who set up 0 company in 1S97 providing finance to companies making IT purchases

23、. Their firm, Syscap now turns over 120m a year.Tm an extrovert, so selling fits my character/ explains Phil Brook, J started selling photocopiers, and it didnt take me long to achieve the agreed sales targets. Then, in 1994, I realised the IT industry was about to explode, and t decided to try and

24、sell IT. I met a guy who was setting up as a computer re-sell甑 and I worked for him for three years, expanding his compa ny to a tu mover of 34mT We were among only a few people selling computer systems on lease, so we were attractive to reps offering finance. There was this guy from CTL Bank called

25、 Sean Williams who rang ns dozens of times, trying to sell me IT finance. I was afready getting finance from somebody else, but he kept on celling. That impressed me - I thought, if hes any good, maybe 111 recruit him/Sean Williams adds, When we finally met we went out to lunch and became firm frien

26、ds, 1 thought Phil was fun, and we had similar interests. The next day, we did a deal together, and I provided him with all the finance he neededt Then herealised, and I soon agreed, that there was a big opportunity to do independently what I was already doing for the bank. So he left his job and es

27、tablished Syscap. It took me a while to decide to join him, because I was among the top salespeople nationally at my bank, and my future was planned. But I knew when I did that it was the right decision. I knew we had the same ideas about work. When you work hard, you get there whether youre good or

28、 not Its like golf The more you practise, the luckier you get. With us. the more times we picked up the phoner the more deals we made. The business soon took off enormously, fve always had big ambitions, but I didnt expect iit to become a$ big as this/Phil thinks that the next few years look promisi

29、ng. The competition in this trade is weak/ he says; *so I believe we can turn this into a 1bn companyt People in our industry find it amazing that Sean and still get on so well after all this time. But Tm glad we do. Ifs our partnership that makes the job fun/23 Phil stopped selling photocopiers bec

30、ause heA was unable to meet the sales targets.B recognised an opportunity in another field.C became aware of their limited market potential.24 Why did Phil agree to meet Sean?A He liked the way Sean did not give up trying.B He thought they would have a lot of common interests.C He needed someone to

31、provide IT finance for his clients.25 Why did Sean not join Phil immediately at Syscap?A He had doubts about the profitability of the venture.B He was unsure about giving up an established career.C He was afraid that working together would damage their friendship.26 In what way does Sean believe tha

32、t business is like golf?.A You cannot achieve your goals without taking risks.B To do well, you need a combination of ability and ambition.C If you do something enough times, youll eventually be successful.27 Sean says he is surprised thatA he and Phil are still good friends.B their company has been

33、 so successful.C more people do not set up their own businesses. 28 What makes Phil confident about their companys future growth?A the strength of the friendship they haveB being in a commercial field which is rapidly expandingC having few serious challengers for their position in the marketplacePAR

34、T SIXQuestions 29-40 Read the introduction to a company report below. Choose the correct word to fill each gap from A, B orC on the opposite page, For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.GLOBAL CHALLENGES, LOCAL ACTIONSEvery day around the wadd 150 miUion people c

35、hoose our products. They buy them (29)that they can feed theEr femities and keeptheir homes clean. By making and selling brands that (30) peoples everyday needs, we have (31)into one of the worldslargest eonsumer goods businesses.We believe chat the very business of (32)business in aresponsible way

36、(33)positive social effects. We not(34)create wealth, we also share it. As(35)global company, we playour part (36)addressing global social and environmentalconcerns such as health and hygiene, and water quality.However, we do net believe (37)is practical to respond to theserlr! = 7-=.二:| concerns pu

37、rely (3)an international level. Nor do we believechat cur company can make a difference (39) workingin anumber of partnershtps. That(40).-we work together withlocal agencies and governments.29A asB althoughC so30A joinB catchC meet31A grownB risenC increased32 A doB doingC done 33 A has B gets C tak

38、es 34 A even B just C only 35 A the B a C this 36 A on B forC in37A thereB itC what38A atB withC of39A untilB exceptC without40A whetherB whyC wherePART SEVENQuestions 41-45 Read the email and memo below. Complete the form on the opposite page. Write a word or phrase (in CAPITALLETTERS)or a number o

39、n lines 41-45 on your Answer Sheet.Leo Norris, Thorpe College:聞 Factory visitwThank you for your enquiry about arranging a factory visit for your managementstudents. Our tours in the period you mentioned are as follows:DateCompanyAvailabilityFeb 13,bDewhurst Toolsfully bookedFeb 20thStark Components

40、places availablejFeb 27thStark Componentsfully bookedMarch 6thGMF Metalsplaces available:March 13thDewhurst Toolsplaces available*Paul JohnsonYHelmsley Educational Tours一 一 一一MMEMORANDUMThorpe CollegeTo:From:Date:Subject:Jan Partridge Leo Norris November 18lh Factory visitJan - Could you book the ea

41、rliest possible visit, please? Weve got 15 on the management course next term, and of course either you or I will have to go too. Remember that weve got a guest speaker on Feb 20th, so thats oirf. As Vm on holiday soon, theyd better send mformation to you. The invoice should come to the Course Secre

42、tary before it goes to Accounts.HELMSLEY EDUCATIONAL TOURSBop king farmOrganisation cquesdng cour:Date of tour:Total number of people;Full name of contact person:Invoice to be sent to:(41) -(42) (43) (45)WRITINGPART ONEQuestion 46 Your department currently has a lot of work, and your secretary must

43、take several weeks off work, starting tomorrow. Write an email to the Human Resources Manager in your company: explaining why your department is so busy saying why your secretary will be away from work asking for a temporary secretary.- Write 30-40 words on your Answer Sheet,吱匚二2H* 打打心人二二Staffing pr

44、oblemHuman Resources Manager . _ 士 .:二: t Hr, J R :- L- .:! - J-T MT ,*.J 0; i| 1 . d ru-* i q . j,PART TWOQuestion 47 Read part of a letter below from a company which runs training courses for staff.We are: an established company providing a wide range of training services for al) kinds of business

45、. We have our own purpose-built centre where we hold co urges, or training can be offered 3t the client甘 own premies if preferred. We offer excellent value for money and a fuill 100% satisfaction guarantee.For further information, or to arrange an appointment to discuss your requirements, ptease con

46、tact Miss Jane Foster Write an email to Miss Foster: expressing an interest in her companys services describing your companys training needs explaining why your companys premises would be the most suitable place inviting her to a meeting next week. Write 60-80 words on your Answer Sheet. Do not incl

47、ude any postal addresses.Oear Miss Foster,IfLISTENING Approximately 40 minutes (including 10 minutes transfer time)PART ONEQuestions 1-8 For questions 1-8, you will hear eight short recordings. For each question, mark one letter (A, B or C) for the correct answer,Example:Who g Emily going to write t

48、o?A the staffB the supplierC the clientsThe answer 泊 A. After you have listened once, replay each recording.1 What is the quotation for 1,000 brochures with colour photos?1,2001,5002,5002 When will the new Personnel Officer start work?A JulyB SeptemberC October 3 Which pie chart is correct?Market sh

49、are4 Why is Jane unhappy about Michaels report?A He has left mistakes in it.B He has finished it very late.C He has circulated it too soon.5 What is the womans current job with BGT?A Project ManagerB General ManagerC Account Manager6 What does the speaker think the company should do?A increase onlin

50、e bookingsB cut ticket pricesC reduce spending on food7 What does the woman need to get?ABC8 Which graph shows the company figures?produGtion costs profitsAC100-1PART TWOQuestions 9-15Look at the notes below.Some information is missing. You will hear a man discussing an order from an office supply c

51、ompany.For each question (9-15), fill in the missinginformation in the numbered space using a word, number or letters. After you have listened once, replay the recording.PART THREEQuestions 16-22 Look at the notes below. Some information is missing, You will hear a mangiving a presentation about Arl

52、ingtonPark, a training centrefor managers.For each question (16-22), fill in the missing information in the numbered space using one or two words, After you have listened once, replay the recording.ARLINGTON PARKF卷理手一 / uggkaid Ljorkko產(chǎn)1。舔 Tbrtsr1*(18) A J 手。offers w點(diǎn)當(dāng) projrafMWsi Ul (19)FwJ汕嫉 旃cJs,

53、. Mrti幻CLAit a (20)婢 A方幻心力 Park(21)To 3fsp ort *口陽組H就口出pg加22 f尊之十PART FOURQuestions 23-30 You will hear an interview with John Winterman, theManaging Director of asports-equipment manufacturing company called Turners. For each question (23-30), mark one letter (A, B or C) for the correct answer. Aft

54、er you have listened once, replay the recording.23 The managers at Turners wanted to buy the company because itA was in a good state financially.B made first-class products.C had a strong brand image.24 What particular problem did the previous owners leave behind at Turners?A an unsuitable productio

55、n systemB too wide a range of productsC a poor style of management25 One problem with Turners distribution process was the A unreliable transportation system.B product-numbering system.C old-fashioned computer system.26 What complaint did the sports outlets make?A Deliveries were usually late.B Good

56、s were sometimes damaged.C Orders were not complete.27 Turners now intends to concentrate on promoting its productsA at big competitions.B in schools.C with sports clubs.28 Which area of the company was re-organised first?A manufacturingB marketingC finance29 The majority of Turners manufacturing will

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