服務(wù)英文關(guān)鍵詞

1、關(guān)鍵詞公司業(yè)務(wù)序號(hào)中文名稱英文名稱縮寫1中國(guó)移動(dòng)通信集團(tuán)公司China Mobile Communications CorporationCMCC2中國(guó)移動(dòng)通信集團(tuán)北京有限公司China Mobile Communications Corporation, Beijing Co., Ltd3全球通GoTone4動(dòng)感地帶M-ZONE5神州行Easy-Own6神州大眾卡Easy-Own Crowd Pleaser Card7營(yíng)業(yè)廳Service Hall8客戶服務(wù)熱線Customer Service Hotline9充值卡Recharge card基本業(yè)務(wù)序號(hào)中文名稱英文名稱縮寫1呼叫保持Call

2、 Hold2主叫（來電）顯示Calling ID3來電顯示Caller ID4主叫隱藏Caller ID Blocking5呼叫（來電）轉(zhuǎn)移Call Forwarding6呼叫（來電）限制Call Barring7呼叫（來電）等待Call Waiting數(shù)據(jù)業(yè)務(wù)序號(hào)中文名稱英文名稱縮寫1GPRS業(yè)務(wù)GPRS Service2隨e行E Card3彩信MMS Service4WAP業(yè)務(wù)WAP Service5傳真業(yè)務(wù)Fax Service特服&增值業(yè)務(wù)序號(hào)中文名稱英文名稱縮寫1飛信業(yè)務(wù)Fetion2點(diǎn)對(duì)點(diǎn)短信SMS3彩鈴Ring-Back Tone4MMS彩信業(yè)務(wù)Multimedia Me

3、ssaging Service5手機(jī)報(bào)Mobile Newspaper/Mobile Paper6移動(dòng)秘書Mobile Secretary7位置服務(wù)Location Service8來電提醒Call Minder Service9全球呼Mobile Paging Service10語音信箱Voice Mailbox11號(hào)簿管家Personal Information Management Service12手機(jī)錢包Mobile Wallet Service13全球定位系統(tǒng)Global Positioning System (GPS)14中文秘書Chinese Secretary Service

4、15會(huì)議電話Conference Call Service16一卡兩號(hào)Two-in-One SIM Card Service for Hong Kong營(yíng)業(yè)服務(wù)序號(hào)中文名稱英文名稱縮寫1入網(wǎng)Network Access2重入Network Re-access3過戶User/Subscription Transfer4銷號(hào)Number Cancellation5非戶主Non-subscriber6更名Name Alteration7改號(hào)Changing Number8停/開機(jī)Suspension/Activation of Service9補(bǔ)/換卡Card Renewal10報(bào)停Suspensi

5、on of service11服務(wù)密碼Service password12重開Reopen13銷戶number cancellation14租機(jī)Mobile Phone Rental15郵寄業(yè)務(wù)Posting/Mailing Service16話費(fèi)交納Bill Payment17話費(fèi)預(yù)存Advanced Bill Payment18解鎖Unlock19話費(fèi)帳單詳單查詢Itemized Bill Inquiry20更改用戶資料Alteration of Customer Profile21攜號(hào)轉(zhuǎn)套餐Package/Plan Transfer with the Original Number22電

6、子免填單Electronic Non-Written Form23身份證ID Card24文官證Civil Official ID25離退休證Certificate of Retirement26駕照Driver license27軍官證Military ID28護(hù)照Passport29代辦人The Entrustee/chargé d'affaires/Agent30營(yíng)業(yè)執(zhí)照Business License31營(yíng)業(yè)時(shí)間Business Hours/ Service Hours32手機(jī)Mobile phone/Handset/Cell phone33移動(dòng)電話Mobile Ph

7、one34手機(jī)號(hào)碼Mobile Phone Number35手機(jī)型號(hào)Mobile Phone Model36機(jī)主姓名Subscribers Name/Mobile Phone Owners Name37增值業(yè)務(wù)Value-Added Service38更改業(yè)務(wù)Change Services/Alter Services39營(yíng)業(yè)網(wǎng)點(diǎn)Service Hall/Business Outlet40客戶接待室Customer Reception Room41有效證件Valid Certificate42財(cái)務(wù)四方章Financial Cubic Seal43單位證明Certification of an

8、Organization/Company/Business44單位財(cái)務(wù)章The Financial Seal of an Organization45營(yíng)業(yè)執(zhí)照副本原件Original Duplicate of Business License46單位用戶蓋公章Official Seal Required for Organizations47業(yè)務(wù)受理單Service Handling Form48憑機(jī)主身份證According to Mobile Phone Owners ID49憑服務(wù)密碼According to Service Password50繳費(fèi)網(wǎng)點(diǎn)Payment Network51

9、手續(xù)Procedures52賬戶Account53發(fā)票Invoice/Receipt54清單Detailed List/Call List55賬單Bill56手機(jī)維修點(diǎn)Mobile Phone Maintenance Network57帳日期Expenditure Presentation Date/Billing Date58托收日期Collection Date59繳費(fèi)方式Terms of Payment60期限Expiry date61托收Collection62話費(fèi)帳單Wireless Phone Bill63長(zhǎng)途通話清單Detailed Long Distance Billing L

10、ist64違約金Penalty/Breach of Contract Fee65欠費(fèi)Fees Owed66服務(wù)投訴Service Complaints67網(wǎng)絡(luò)投訴Network Complaints68業(yè)務(wù)投訴Business/Operation Complaints69信息費(fèi)Information fees70預(yù)付話費(fèi)Prepaid Calling Charges71實(shí)時(shí)扣費(fèi)Real Time Fee Deduction72劃扣Deduct73提醒短訊Short Message Warning/Reminder74業(yè)務(wù)宣傳短訊Short Message Service Promotion75

11、自助渠道Self-Service Channel76國(guó)際直撥長(zhǎng)途功能International Direct Dialing (IDD)77國(guó)際漫游International Roaming78服務(wù)協(xié)議Service Agreement79漫游自動(dòng)搜網(wǎng)Automatic Search of Network While Roaming80手機(jī)電力弱Low Battery Power81SIM卡已經(jīng)報(bào)廢SIM Card Disabled82返回上一層菜單Back to the Previous Menu83請(qǐng)參閱手機(jī)使用說明書Please refer to the instruction manu

12、al of your mobile phone84損壞Damage85操作失誤Incorrect Operation全球通會(huì)員俱樂部序號(hào)中文名稱英文名稱縮寫1全球通VIP健康俱樂部GoTone VIP Health Club2VIP高爾夫俱樂部VIP Golf Club3鉆、金卡客戶10086VIP優(yōu)先接入特色服務(wù)Diamond and Gold Card carriers have priority access to special services via 10086 VIP4貴賓卡客戶VIP Card Customers5銀卡客戶Silver Card Customers6鉆石卡客戶D

13、iamond Card Customers7金卡客戶Gold Card Customers8消費(fèi)積分Consumption Bonus Points9在網(wǎng)時(shí)間積分Bonus Points from Time Spent Online10信用積分Credit Score Bonus Points11獎(jiǎng)勵(lì)積分Bonus Point Prizes12俱樂部活動(dòng)Club Activities13商家優(yōu)惠Enterprise-based Discounts14易登機(jī)服務(wù)Easy Boarding Service15專用快速通道Free Express Check-in & Boarding Se

14、rvice16登機(jī)休息室VIP Lounge17登機(jī)Check-in18行李托運(yùn)Luggage Check-in19上網(wǎng)Internet Access20預(yù)定/預(yù)約Reservation21接機(jī)服務(wù)Pick-up Service22只限于本人使用Privileges are Limited to Individuals Personal Use Only23積分Bonus Points24積分計(jì)劃Bonus Points Plan25消費(fèi)Consumption/Spending26里程Mileage27兌換Exchange bonus points資費(fèi)業(yè)務(wù)詞匯序號(hào)中文名稱英文名稱縮寫1GPRS

15、套餐方案GPRS Plan Scheme/Solution2GPRS標(biāo)準(zhǔn)資費(fèi)GPRS standard tariff3GPRS5元套餐GPRS 5 yuan Plan4GPRS100元套餐GPRS 100 yuan Plan5暢聽88套餐Free Incoming Call/Smooth Listening Plan6商旅優(yōu)惠計(jì)劃-6868 yuan Discount Business Travel Plan7商旅優(yōu)惠計(jì)劃-168168 yuan Discount Business Travel Plan8資費(fèi)套餐Tariff Plan912593越洋新干線12593 Trans-Atlant

16、ic Express10基本月租費(fèi)Basic Service Monthly Fee11套餐月租費(fèi)Discount Plan Monthly Fee12通話費(fèi)Call Charges13免費(fèi)業(yè)務(wù)Free Service14預(yù)付費(fèi)業(yè)務(wù)Pre-paid Service15違約金Overdue Fine/Late payment Fee/Delay Penalty16漫游費(fèi)Roaming Charge17未付話費(fèi)Outstanding Amount18本地基本話費(fèi)Basic Charges for Local Calls19托收Collection on a Commissioned Basis20

17、新業(yè)務(wù)費(fèi)New service fees21國(guó)內(nèi)漫游基本費(fèi)Basic Charges for Domestic Roaming22國(guó)內(nèi)長(zhǎng)途費(fèi)Domestic Long Distance Charges23國(guó)際長(zhǎng)途費(fèi)International Long Distance Charges24國(guó)際漫游費(fèi)International Roaming Charges25IP國(guó)內(nèi)長(zhǎng)途費(fèi)Domestic IP Long Distance Charges26IP國(guó)際長(zhǎng)途費(fèi)International IP Long Distance Charges27港澳臺(tái)漫游費(fèi)Roaming Charges in Hong K

18、ong, Macao and Taiwan28港澳臺(tái)長(zhǎng)途費(fèi)Long Distance Charges in Hong Kong, Macao and Taiwan29增值服務(wù)費(fèi)VAS (Value Added Service) Charges30中文秘書功能費(fèi)Chinese Secretary Service Charges31來電顯示功能費(fèi)CLID (Calling Line Identification/Caller ID) Service Charges32語音信箱功能費(fèi)Voice Mailbox Service Charges33GPS服務(wù)費(fèi)GPS Service Charges34手機(jī)錢包通信費(fèi)