口語考試有真題答案

1、個(gè)測(cè)試時(shí)間：16分鐘左右.第一項(xiàng)：詢問個(gè)人信息本項(xiàng)測(cè)試的時(shí)間：3分鐘左右.本項(xiàng)測(cè)試的形式：由考官逐個(gè)向考生提出問題,考生進(jìn)行答復(fù).本項(xiàng)測(cè)試內(nèi)容：涉及個(gè)人信息的諸多方面,考官的提問更是千變?nèi)f化,但一定設(shè)計(jì)個(gè)人信息的某個(gè)方而.通常,為了核對(duì)考生資格,考官會(huì)問以下問題：What'syourname?/canyouspellyourfamilyname?/canyouspellyoursurname?/what'syournumber?答復(fù)范例：MynameisRay.TliatsR-A-Y,Ray.本項(xiàng)測(cè)試的目的是：考官借助于對(duì)考生個(gè)人信息的提問,核對(duì)考生測(cè)試資格,并通過與考生之間的

2、交流,考察考生的發(fā)音,語法和用詞.本項(xiàng)測(cè)試從難度上來說是口語三項(xiàng)測(cè)試之末,但由于其為測(cè)試第一項(xiàng),所以考生在本項(xiàng)中留給考官們的印象至關(guān)重要.考生們必須認(rèn)真對(duì)待.考生在本項(xiàng)測(cè)試中必須做到：1 .克服測(cè)試開始時(shí)的緊張情緒.方法：提前進(jìn)入考場(chǎng),適應(yīng)考場(chǎng)環(huán)境.了解測(cè)試模式,進(jìn)行模擬練習(xí).2 .聽清考官所問之問題.假設(shè)沒有聽懂,可以要求考官重復(fù)其問題.方法：使用Iamsorrybutcouldyourepeatyourquestion?/!begyourpardon.Madam(Sir)?等句型.3 .全面地答復(fù)考官提出的問題,不能跑題.實(shí)用技巧：A.對(duì)于考官提出的特殊疑問句,首先使用單詞、詞組或句子給予

3、明確的答復(fù).然后闡述理由.B.對(duì)于考官提出的一般疑問句,首先答復(fù)yes或者no,然后闡述理由.C.對(duì)于考官提出的選擇疑問句,方法同A.4 .不要與另一位考生交流,不要干擾另一位考生的做題.5 .有時(shí)由于時(shí)間問題,考官有可能非常簡(jiǎn)單地進(jìn)行本項(xiàng)甚至打斷考生的做題,這考生的臨場(chǎng)表現(xiàn)沒有任何關(guān)系.出現(xiàn)上述情況,切忌緊張.PartOne(interviews)Inthefirstpartofthetesttheinterlocutoraddresseseachcandidateinturnandasksgeneralquestions.Candidateswillnotbeaddressedinstri

4、ctsequence.Thispartofthetestlastsaboutthreeminutesandduringthistime,candidatesarebeingtestedontheirabilitytotalkaboutthemselves,toprovidepersonalinformationontheirhome,interestsandjobs,andtoperformfunctionssuchasagreeinganddisagreeing,andexpressingpreference.GeneralProcedureExaminers'greetmgands

5、elfintroductionCandidate'snamesandhometownsMarksheetsrequiredQuestionsforreferenceCanyoutellmeaboutyourself?Canyoutellmeaboutyourhometown?Canyoutellmeaboutyourfriends?Couldyoutellmeaboutthefacilitiesinyourhometown?CouldyoutellmeaboutyourreasonsforlearningEnglish?Couldyoutellmeaboutyourinterestso

6、utsidecollegeorwork?Couldyoutellmeaboutyourambitionsforthefuture?Couldyoutellmewhyyouchosethistypeofwork?/thesestudies?CouldyoutellmehowmuchyouuseEnglishatwork?/inyourstudies?Couldyoutellmewhatyoulikebestaboutyourwork?/studies?Couldyoutellmewhatyoulikeleastaboutyourwork/studies?Couldyoutellmehowimpo

7、rtantyouthinkEnglishisinbusinesslifeinChina?CouldyoutellmehowimportantyouthinkimportsandexportsaretoChina?CouldyoutellmewhateffectyouthinktechnologyishavingonbusinesslifeinChina?CouldyoutellmewhateffectyouthinkadvertisinghasonpeopleinChina?CouldyoutellmehowworkinglifeischanginginChina?Couldyoutellme

8、howimportantyouthinkthetouristindustryistoChina?Canyoutellmeaboutyourreasonsforchoosingyourprofessionorstudies?Canyoutellmewhatyouhopetoachieveprofessionallyinthenextfiveyears?Canyoutellmehowimportantaforeignlanguageistoyouinyourworkorstudies?Canyoutellmehowyourelaxfromyourworkorstudies?Canyoutellme

9、whatyouwouldliketochangeaboutyourworkorstudies?Canyoutellmewhetheryouwouldliketoworkorstudyinaforeigncountry?CanyoutellmewhichforeignlanguageyouthinkwillbemostimportantinthefutureforbusinessinChina?CanyoutellmewhatyouthinkisthebiggestchangeinworkinglifeinChina?Canyoutellmehowimportantyouthinkitisfor

10、peoplewhoworkinbusinessinChinatobefamiliarwithinformationtechnology?CanyoutellmewhichprofessionsaremostusefulforChina?Canyoutellmehowpeople'sattitudestoworkarechangmginCluna?CanyoutellmewhichyouthinkarethemostimportantnewcommercialactivitiesinChina?第二項(xiàng)：話題的討論本項(xiàng)測(cè)試的時(shí)間：6分鐘左右本項(xiàng)測(cè)試的形式：每個(gè)考生從給定的三個(gè)話題中任選一個(gè)

11、進(jìn)行一分鐘的闡述,在闡述之前有一分鐘進(jìn)行準(zhǔn)備,可以做筆記.另一考生認(rèn)真聽取對(duì)方闡述可以作筆記,并在對(duì)方闡述完畢后,提問其一到兩個(gè)問題,對(duì)方給予答復(fù).本項(xiàng)測(cè)試內(nèi)容：本項(xiàng)測(cè)試中所給出的話題的范圍包括：廣告、求職、通信聯(lián)系、商業(yè)交流、經(jīng)營(yíng)者與顧客的關(guān)系、財(cái)政、會(huì)計(jì)、生產(chǎn)治理、生產(chǎn)平安、員工健康、員工管理、員工招聘、員工培訓(xùn)、市場(chǎng)、銷售、貨物運(yùn)輸、技術(shù)等等.本項(xiàng)測(cè)試的目的是：考官借助考生對(duì)自選觀點(diǎn)話題的解釋與闡述,考察考生的英語語言組織水平包括個(gè)人意見、觀點(diǎn)的提出、表達(dá)、解釋和結(jié)論.同時(shí)附帶考察考生的發(fā)音,語法和用詞.本項(xiàng)測(cè)試從難度上來說居于口語三項(xiàng)測(cè)試之中.考生在本項(xiàng)測(cè)試中必須做到：1 .充分利用本

12、項(xiàng)開始之前的一分鐘準(zhǔn)備時(shí)間做好筆記.筆記格式范例：Openingsentence:Mainpoints*Supportingideas*Concludingsentence:2 .本項(xiàng)測(cè)試的順序問題：考生一定要遵守以下的順序.首先提出觀點(diǎn)參見3.然后闡述理由,隨即給出具體論據(jù).最后進(jìn)行總結(jié).3 .開頭陳述觀點(diǎn)時(shí)所使用的句型：A.所選擇的觀點(diǎn)本身是特殊疑問句的格式.例如：howtofillakeyvacancy使用：to.,weshould./weshould.morderto./wecansolvetheproblembydoing等句型.例如：Tofillakeyvacancy,weshou

13、ld./Weshould.mordertofillakeyvacancy.AVecansolvedieproblemby.B.所選擇的觀點(diǎn)本身短語的格式.例如：theimportanceofhavingagoodCV使用：Ithink.is./Inmyopinion.is./Frommypointofview,.is等句型.例如：Frommypomtofview,theimportanceofhavmgagoodCVisthat.4 .結(jié)尾總結(jié)時(shí)所用的句型：Therefore,/Inaword./That'smyopmion./5 .由于考生在本項(xiàng)測(cè)試中只有一分鐘的時(shí)間,因此建議考生只

14、陳述一個(gè)觀點(diǎn),給出兩個(gè)理由,兩個(gè)論據(jù),一個(gè)總結(jié).共計(jì)六句話,時(shí)間分配為每句十秒鐘.6 .考生相互詢問以及答復(fù)中的考前須知：不要提問對(duì)方難度較大或模棱兩可的問題,以免產(chǎn)生不必要的對(duì)抗心理.導(dǎo)致后續(xù)測(cè)試中合作的不愉快.提問方可以針對(duì)某個(gè)細(xì)直向?qū)Ψ教釂?使得對(duì)方可以自然的重復(fù)自己的觀點(diǎn).答復(fù)方對(duì)提問方的問題僅做簡(jiǎn)要答復(fù),主要是重復(fù)自己的觀點(diǎn).Inthisparteachcandidate'staskistochooseonetopicfromasetofthree,andtotalkaboutitforoneminute.Candidateshaveoneminuteinwhichtopre

15、pareandshouldusethistimetomakebriefnotes.Theothercandidatelistenstothetalkandisinvitedtoaskoneortwoquestionsattheend.Candidatesmaymakenoteswhilelisteningtotheirpartner.Eachcandidateisgivenadifferentsetofthreetasksfromwhichtochoose.GeneralprocedureAchoiceofthreedifferenttopicsOneminutepreparationwhil

16、emakingnotesA/BstartswiththeotherlisteningoneminuteQuestionasked1. Customerrelation:theimportanceofofferingincentivestocustomersOfferingincentivestocustomerscanhelpyoutostrengthenyourcustomerbaseandenhancecustomerloyalty.Ifyouofferincentivessuchasvouchers,complementarytickets,miles,giftsinthepromoti

17、onorsales,youwillattractivemorecustomersandgetthembuyyourproductsorservices.Atthesametimetheimageofyourcompanywillbeimprovedandyourbrandsaremorelikelytobeknownbycustomers.2. Productpromotion：howtoensurethatproductsarepromotedeffectivelyatinternationaltradefairsYoushouldsendaprofessionalteamofexperts

18、toairangethepromotionatthetradefair.Theymustbefamiliarwiththeproductsyouwanttopromoteatthefair.Meanwhiletheymustbegoodatdealingwithclientsespeciallyforeignclients.Youshoulduseadvancedtechnologytodisplayyourproductsatthefair.NecessaryequipmentssuchasDVD,overheadprojector,high-definitionscreencanhelpy

19、oudemonstratethequality,functionandspecificationofyourproducts.Youshoulddesignyourshowroomandstandcarefullytoattractmorecustomers.Yourstandshouldbeputupatanobviousplacesothateverycustomercangetaneasyaccesstoyourproducts.3. HowtoreducelaborturnoverratesInordertoreducelaborturnoverrateswemusttakethefo

20、llowingeffectivemeasures:Setupaclearstaffappraisalprocesstomakesurethattheperformanceofeverystaffcanbeevaluatedopenlyandhonestlyandtheirpromotionisbasedontheircontributiontothecompany.Thusnoonewillcomplaintaboutunfairpromotionwhichonceforcedsomeofyourstafftoleavetheirjobs.Ifpermitsenhancethestaffben

21、efitsincludingtheirbasepayannualbonusandotherbenefits.Anincentivesystemshouldalsobenecessarytoencouragethestafftoworkwiththecompanylonger.Improvetheworkenvironmentofyourcompanyorfactory.Trytofosteraspiritofmutualhelpamongyourstaffandletthemunderstandthatthecompanyorfactoryisfarmorethanjustaworkplace

22、.It'safamilywhereallmembersaresupportedandvalued.4. Careerdevelopment:theimportanceofbeingwillingtoacquirenewskillsthroughoutyourcareerWiththeunceasingdevelopmentofscienceandtechnologytheworkplaceisnowundertakingprofoundchanges.Thewayyoudoyourworkandtheequipmentyouuseinyourworkwilldefinitelychan

23、georupgradeinthefuture,whichmeansyouhavetolearnnewskillstodealwiththesechanges.Remember：youarenevertoooldtolearn.Newskillswillmakeyoukeepupwiththelatesttechnologyandhelpdevelopyourselfthroughoutyourworklife.5. Internationalsales：howtoresearchforeignmarketseffectivelyYoushouldnoticethedifferencebetwe

24、enforeignanddomesticmarketandsetyourtargetaccordingtospecificsituationofforeignmarket.Forexample：giventhedifferentstateoflivingstandardthepurchasingpowerofyourtargetmarketmaybehigherorlowerthanthedomesticmarket.Ifyouignorethedifferenceyouarelikelytomakemistakesinproductspricinginforeignmarket.Yousho

25、uldensurethatyourresearchteamisexcellentatcarryingoutresearchinaforeigncountry.Thatmeanseverymemberoftheteamshouldmaterthenativelanguageandbefamiliarwiththespecificcultureofthetargetmarket.6. Productionmanagement：howtoimplementaneffectivejust-in-timesystemWhatisaJITproductionsystem? JITisanapproacht

26、oachievingexcellenceinamanufacturingcompanybasedonthecontinuingeliminationofwaste(wastebeingconsideredasthosethingsthatdonotaddvaluetotheproduct). Arepetitiveproductionsysteminwhichboththemovementofgoodsduringproduction,anddeliveriesfromsuppliers,arecarefullytimedsothatateachstepoftheprocess,thenext

27、(usuallysmall)batcharrivesforprocessingjustasneeded. ThelogicbehindJIT:Nothingwillbeproduceduntilitisneeded. 7.Travel:theimportanceofbeingabletospeakforeignlanguagesininternationalbusiness 8.Marketing：howtoassesswhetherthereisamarketforanewproduct Youshouldcarryoutaresearchonthecustomerdemandstoseei

28、fthereisareadneedinthemarketforyournewproduct.Thefeedbackorresultwillhelpyoutodecidewhethertolaunchthenewproductonthemarket. Youshouldpayspecialattentiontoyourcompetitors.Detectwhethertheyaregoingtolaunchtheirnewproductontothemarket,iftheanswerifyesthatprobablymeansthereisademandinthemarketforsomene

29、wproduct.Thenbequickandputonyourrivalproducttocoincidewiththem. 9.Humanresources：howtousestaffappraisalschemes Youshouldseetoitthatthestaffappraisalschemesbeachanceformanagementandemployeestocometogetherandexchangeideas,setjointtargetsandimprovethewaydecisionsarereached. Theschemeshouldhaveaclearapp

30、ealprocessandanynegativefeedbackshouldbeaccompaniedbyevidencesuchasdates,timesandoutcomes.Mostimportantlyratingsshouldreflectmeasurableelementofthejobrequirements. 10.Advertising：theimportanceoftelevisionandcinemaadvertisement Infacttelevisionandcinemaadvertisingbothfunctionasakindofmediawhichtellso

31、revenguidespeopletobuyproductsorservices.WiththedevelopmentofthetelecommunicationtelevisionhasbecomethemostimportantcarrierofadvertisementandasaresultofthatTVadvertisinghasthelargestamountofaudienceallovertheworld.Theyhavepenetratedintopeople'sdailylifeandpersuadedthemtobuywhenevertheyturnonthem

32、.Ontheotherhandthepopularityofthemoviemakeeveryaudiencebeundertheinfluenceofcinemaadvertisingatthebeginningandendofthemovie.11.Staffmanagement：howtoensureeffectivelinesofcommunicationbetweentheworkforceandmanagement Astheleaderofthecompanyyoushouldopenupachannelfortheworkforceandmanagementtocommunic

33、atedirectly.Forexampleyoucanholdamonthlymeetingwithinthecompany,whichisattendedbyboththerepsfromworkforceandmanagement.Theyareallowedtotalkwitheachotheropenlyandfreelytoexchangeviewsandopinions.Theycanalsosetcommonobjectives. Youshouldachievethiseffectivenessbymakinguseofup-to-datetechnologies.Forex

34、ampleyoucansetupaforumontheintranetofyourcompanysothateverymembercanairandexchangetheirviewsontheforum.Inthiswayaeffectivelineofcommunicationwillbesetup. Youshouldsetupanincentivesystemtomakeyourstafftalkwiththeirlinemanagers. 12.Finance:howtoensureaccuratecashflowforecasts youshouldestablishamonito

35、rsysteminthefirstplacetodetectanypossiblecashflowgapwhichwilloccurduringyourproductionandoperation.Thissystemcancalculatethebalancebetweenyourincomeandexpenditureonadailybase.Andshouldtherebeanysignofcashflowproblemsthesystemwillwarnyourstafftodosomethingaboutitbeforehand. Inordertoachievetheaccurac

36、yyoumustsetupareportsystemwhichdemandseverymanagerreportthecurrentfinancialstatusofhisorherdepartments.Theinformationwillbecollectedeverydayforyoutotakeconsideration. 13.Internationalsales：howtodecidewhichsalesincentivestoofferanewforeigncustomer(此題做為思考題,請(qǐng)大家考慮一下.我們下次課將要學(xué)到.) 14.Recruitment：howtoensur

37、ethatthebestapplicantforajobisselected(howtoensurethatthebestcandidateforapostisselected) Duringtheselectionprocessweshouldpayattentiontodiecandidates'qualityandattribute.Qualityreferstothecandidate'sabilitytoconducthisorherfuturework.Duringtheinterviewcandidateswillhavetobeaskedtodemonstrat

38、etheirabilitytosolveproblemsanddealwithemergencies. Inadditiontheotherimportantfactorshouldalsobeconsidered.Thatistheattributeofdiecandidate.Ithassomethingtodowiththecandidate'scharacterandvalue.Thosewhosevalueisintheconflictofthecompany'sethicswillnotbeconsideredasbestcandidateeveniftheydem

39、onstrateremarkableabilityintheirwork. 15.Howtodecidewhethertofloatacompanyonthestockmarket A:weshouldcheckthepolicyconcerninglistingacompanyontothestockmarket.Differentstockexchangeshavedifferentpoliciesandrequirements.Weshouldcheckthesepoliciesorrequirementstoseethatifourcompanymeetsthedemandsoasto

40、belistedonthestockmarket.ForexampleaccordingtothepolicyofmanySEs,thetotalcapitalofacompanyshouldmeetacertainlevelbeforeitcanbelisted.Besides,itsafter-taxprofitsshouldalsoreachacertainlevel.Socheckthesepoliciestoseeifourcompanyisqualifiedtobelistedontothestockmarket.Second,weshouldunderstandandarewil

41、lingtotaketheresponsibilitiesthatalistingcompanyhastobearsuchasdisclosuredirectorA：itisaveryimportantsteptotrainyourstaffinhowtousethenewtechnology.Firstofallmostofyourstaffwon,tbefamiliarwiththistechnologysinceitisnewandunlessyoutrainthemtheywillspendmuchmoretimeingettingusedtoit.Thereforeyourtrain

42、ingisworthyingettingyourstafftounderstandthenewtechnology.Secondlyyoustillwon'tenjoythehighefficiencybroughtupbythenewtechnologyifyoucan'tachievetheperfectcombinationofyourstaffandthenewtechnologywhichisonlypossiblethroughtraining.Thelastbutnottheleastyoucanimproveyourstaff'sabilitytohar

43、nessthenewtechnologythroughyourtrainingprogramsdutyallkindsofexpensestaxandsoon. 16.Training：theimportanceoftrainingstafftousenewtechnologyandmakethemmoreconfidentintheirwork,whichwilldefinitelyenhancetheefficiencyofyourcompany. 17.Theimportanceofselectingappropriatemembersofstafftoattendexhibitions

44、 A:youraimofexhibitingyourproductsatthetradefairistoshowyourcustomersthehighqualityofyourproductsthroughfinedemonstrationandcarefulexplanation,whichwillonlybeachievedbyselectingrightstafftoattendthetradefair.Thestaffyouselectshouldatleasthaveagoodunderstandingoftheproductsyoudisplay.Theymustknowtheq

45、ualityfunctiondescriptionproductionpackingandotherimportantfieldsofyourproducts.Besidestheymusthavestrongabilityofpromotingandmarketing.Theseelaborately-selectedstaffcanansweranykindofquestionproducedbythecustomersaboutyourproductsandcansecurecontractswiththemskillfully,whichwillmakeyourdisplayacomp

46、letesuccess. 18.Productionmanagement：howtoorganizeaneffectivestockcontrolsystem A:therearethreeimportantsteps:firststepupamonitoringsysteminthecompanytowatchcloselythelevelofinventorysothattheinventorycanbemaintainedatanappropriatelevel.Secondsetupareportingsystemtoinformthemanagerofanypossiblechang

47、esinthelevelofinventory.Ifthelevelistoolowtrytoimproveitandreduceitsnegativeeffectontheproduction.Ifthelevelistoohightrytoreduceitandpayattentiontothelackofcapitalanddifficultiesitwillexertonthemanagement.Thirdmakeeveryoneinthecompanyclearabouttheimportanceofstockcontrolsothateverypartofthissystemis

48、operatingeffectivelyandaltogetherachieveahighproficiencyofthewhole.注釋：stockcontrolsystem存貨限制對(duì)各種物資庫存量的治理.目的在于使各種物料的庫存量保持在適當(dāng)?shù)乃?既不會(huì)因庫存過低而使生產(chǎn)收到影響,也不會(huì)因庫存過多而占?jí)嘿Y金并增加治理上的困難.19-Meeting：theimportanceofregularmeetingwithsuppliersA:firstimproveyourcooperationwithyoursupplier.Itisnotjustasimpledealyoumakewithyo

49、ursupplier.Thatistosayyoushoulddoyourbusinesswithyoursupplieronthebasisofequalitymutualrespectandmutualbenefit.Secondtrytoletyoursuppliersknowthatyouarewillingtoestablishthelong-termrelationshipwiththemsothattheyaremoreconfidentinthecurrentbusinesswithyourcompany.ThirditisyourPRdepartment22.Theimpor

50、tanceofunderstandingculturaldifferenceswhenworkinginaninternationalenvironmentsjobtocommunicatewithyoursuppliersontheregularbasisandenhancethefriendlyrelationshipsbetweenyouandyoursuppliers.20. TheimportanceofteamworkfortheeffectivemanagementofprojectsA：tomanageprojectsinvolvesheavyworkloadandrequir

51、esmuchofthecompany*senergyandhumanresource.Howeverbyusingteamworkwecanmakethiscomplicatedworkbecomesimpleandeasy.Firstwhenwesetupaproject-orientedteamworkallmembersoftheprojectsareunitedandworkinateamworkspirit.Thatmeanstheyworkmoresystemicallyandcoordinatemorewitheachother.Asleaderswewon'tworry

52、aboutthetimewewillhavetowasteonthecoordinatingproceduresanymore.Secondbyusingteamworkwecancreateasoundandeffectivecommunicationwiththeprojectandmonitorthecommunicationbetweenmembersaswellasthecommunicationbetweenbossandsubordinates.Thirdinateameveryonetriestohelpothersintheirworkandalotofproblemscan

53、besolvedquicklyaftertheyoccur.Themanagerscanthussavetheenergyandtimefortrouble-shooting.21. TheimportanceofprovidingemployeeswithclearjobdescriptionsA：ifyougiveyouremployeesclearjobdescriptionstheywillhaveabetterunderstandingofwhattheirjobsareandwhattheirbossesexpectfromthem.Thentheycanworkaccording

54、totheiraimswithoutanymisunderstandingoftheirjobswhichwilldefinitelyimprovetheefficiencyofyouremployees?work.Inadditionformanagersclearjobdescriptioncanenablethemtoknowtheirsubordinates?workbetterandtomonitorandcontroltheirworkeffectively. A:請(qǐng)根據(jù)課本第七課所劃之內(nèi)容進(jìn)行答復(fù) 23.Howtoensurethatcompanygrowthproceedsat

55、theoptimumrate A：firstweshouldcontroltheexpansionofourcompanywhichifnotappropriatecancausetoomuchbubbleandgiveafalseimpressionofprosperity.Secondplanourcompany?sfuturecarefully.Thisincludesconsideringindetailthebudgetofourcompany;openingmoremarketsforthecompany?sproductsandgearingourcompanytowardsar

56、ightdirectioninwhichitsdevelopmentcanbesustainablesoundandrapid.ThirdmakesurethatwecangetalltheresourcesneededforourcompanyA:asakindoflegaldocumentHealthandSafetypolicycanhelpacompanytoreducethepossibleinjuriesoraccidentsthatmayhappenintheprocessofproductionorofficeworkasitexplainsindetailwhatthesta

57、ffshouldandshouldnotdoinordertokeepthemselvessafeintheirwork.IfthoseaccidentsorinjuriesdohappenthePolicymadebythecompanycanalsobesdevelopmentincludingthematerialsweneedtoproduceourproductsthecapitalweneedtomakeinvestmentsandthehumanresourceweneedtokeepourstaffhighly-qualified. 24.Howtomanageaheavywo

58、rkloadeffectively A：firstweshouldhaveatimetableillustratingallthedetailsabouttheworkofeverystaffwithinaday,amonthorevenayear.Wecandealwithmoreworkloadwhileshoulderingmoreresponsibilityifwecanarrangeourworkinadvance.Secondmakesurethatwecancommunicatewithourcolleagueseffectivelysothatwecanmakeuseofthe

59、iradviceorideastohelpussolvetheproblemsorunexpectedthingsoccurringinourwork.Thirdasforourselvesweshouldkeepourselvesphysicallysoundtohandlethestressaheavyworkloadmightbringabout. 25.TheimportancetoacompanyofhavingaHealthandSafetypolicyusedasreferenceincaseofcivilliability.BesidestheHealthandSafetypolicyc