工廠調(diào)查問卷

1、工廠調(diào)查問卷Factory Survey QuestionnaireI.基本信息GENERAL INFORMATION公司名稱Company Name日期Date地址Address聯(lián)系人Contact電話Phone傳真Fax總經(jīng)理GM顧問/Consultant1. 客戶類型Customer Typeÿ 加工Processingÿ 組裝Assemblingÿ 消費(fèi)品Consumableÿ化工Mechanicalÿ 電子Electronicsÿ 汽車零部件Auto Partsÿ 醫(yī)藥Medicalÿ 其他Others2

2、. 產(chǎn)品Product_雇員人數(shù)Number of Employees_3. 制造類型Manufacturing Typeÿ 離散型Discreteÿ 重復(fù)型Repetitive 4. 銷售額Sales Revenue_II. 技術(shù)信息Basic Information1. 是否有局域網(wǎng)？Do they have a LAN?ÿ是Yesÿ否No2. 是哪種類型的局域網(wǎng)？What is the type of LAN?(列類型供選擇)_3. 是否有數(shù)據(jù)庫，是哪種類型？What database do they use if any? (列類型供選擇)_4.

3、 是否有電腦，數(shù)量多少？How many PCs are they using now if any?_5. 是怎樣的平臺？What kinds of platform? (列類型供選擇)_6. 是否正在使用管理信息系統(tǒng), 使用情況如何?Are they using a MIS now? How about it?_7. 是否有財(cái)務(wù)系統(tǒng)，是什么系統(tǒng)？What financial system are they using now if any?_8. 有多少工作地點(diǎn)？How many physical sites do they have?_9. 是否通過ISO9000認(rèn)證？Have they

4、 passed the certification of ISO9000?ÿ是Yesÿ否No10. 工廠生產(chǎn)中存在著怎樣的困難？What issues in your factory harrass you most?(過于開放)_計(jì)劃Plan1.您的部門中使用電腦嗎？如果是的話，有多少臺電腦，什么型號的? Do you use computers in your department? If so, how many and what kind?_2.您的工廠中發(fā)放正式的生產(chǎn)工作單嗎？您是如何操作的？Do you release formal production wor

5、k orders to the factory? How do you do that? _3.您是否考慮過庫存情況？Have you ever consider the inventory?ÿ 是Yesÿ 否No4.組裝的提前期是如何決定的？Whats the lead time for assembly?_5.你計(jì)劃制定周期為多久How long is your planning horizon?ÿ 季度Quarterlyÿ 每月Monthlyÿ 每周Weeklyÿ 每天Daily6.你憑什么制定計(jì)劃？Whats you plan

6、ning source?_7.如何決定制造/采購的時(shí)機(jī)和數(shù)量？（你怎么制定計(jì)劃）How do you decide when to make/purchase and how much?(How do you make plan)_8.是否有工廠日歷？Do you have factory calendar?ÿ 是Yesÿ 否No9.你所面臨的最大問題是什么？你期望利用電腦改進(jìn)哪些工作？Whats your biggest problem? What do you expect the computers to improve your operation? _采購Purc

7、hasing1.部門職員人數(shù) Total staff in yourDept._采購員人數(shù)Number of buyer_ 采購物料數(shù)量Number of purchased items_ 采購零件Purchased parts_ 原料Raw materials_ 在購買過程中您使用電腦嗎？多少臺，什么型號？Do you use computers in purchasing? How many and what kind?_ 您的采購流程是怎樣的？Whats your purchasing procedure?_ 您是否正在使用采購訂單進(jìn)行采購？Do you use formal purch

8、ase orders?·是Yes·否No 采購材料時(shí)間 times for purchased items 最長longest_ 最短Shortest_ 原因Mean_ 采購零件的頻率Frequency of ordering each part_ 您是如何知道訂購的時(shí)間的？How you know when to place an order?_ 您是如何知道訂購的數(shù)量的？How do you decide how much to order? _您是如何判斷供貨商的價(jià)格是否合理的？您有沒有固定的供貨商？How do you decide on a fair price

9、with vendors? Do you have approved vendors?_ 您購買物料時(shí)是否會(huì)參考它們過去的價(jià)格？Do you purchase items according to the history price records? _ 您是否專門為每個(gè)供貨商和物料訂立價(jià)格乘子？Do you have price matrix for each vendor and item ?·是Yes·否No 您是否會(huì)查看供貨商以往的表現(xiàn)？Do you assess historical vendor performance? ·是Yes·否No

10、您在采購時(shí)是否會(huì)先查詢該物料的庫存狀況？Can you enquiry the detail of the items inventory situation when you do purchasing? _ 您在采購中遇到的最大的問題是什么？What are your biggest problems in purchasing？_庫存控制 Inventory Control 員工總數(shù)Total staff:_ 倉庫數(shù)量及種類 Number and kinds of stockrooms_ 倉庫是如何安排的？ How are the stockrooms organized?_ 您所保留的

11、庫存記錄是怎樣的？ What kind of inventory records do you keep? _ 您是否統(tǒng)計(jì)實(shí)際盤存？多久統(tǒng)計(jì)一次？Do you do physical inventory? How often?_ 您是否進(jìn)行循環(huán)盤點(diǎn)。Do you do cycle count?·Yes·No 物料發(fā)放的審批步驟是怎樣的？How are material issues authorized?_ 您是否正在使用工作訂單和領(lǐng)料單？Do you have formal work orders and pick lists?·Yes·No 您是否有

12、安全庫存？Do you have safety inventory?·Yes·No 您生成和使用何種庫存報(bào)表？多久制作一次？What kinds of inventory reports do you use and produce for others? How often are they produced?_ 是否所有的物料項(xiàng)目都有唯一的零件號碼？Do all items have unique part numbers?·Yes·No 您所面臨的最大問題是什么？您期望利用電腦改進(jìn)改進(jìn)哪些工作？Whats your biggest problems

13、. What do you hope the computers can improve your operation?_ 產(chǎn)品與車間Production & Shop Floor員工總數(shù)Total staff_ 主要設(shè)備Main equipment_工作中心數(shù)量，它們是如何組織的，它們位于何處？Number of workcenter,how they are organized, and where are they located?_什么是最主要的瓶頸What are the main bottlenecks?_您是否正在使用生產(chǎn)訂單，領(lǐng)料單和工序進(jìn)行管理。Do you use

14、formal manufacturing orders, picklists, and routings? ·Yes·No您是否使用發(fā)料單？Do you have and use a dispatch list?·Yes·No您如何重定工作時(shí)間表？您若何做CRP及安排生產(chǎn)？How do you rescheduled the work? How do you do CRP and arrange production?_生產(chǎn)經(jīng)理和領(lǐng)班使用何種報(bào)告來完成他們的工作？What kinds of reports do production managers a

15、nd foremen use to do their jobs? _生產(chǎn)經(jīng)理和領(lǐng)班向他們的老板提供何種信息？What kind of information do production managers and foremen provide to their boss?_工程Engineering員工總數(shù)Total staff_物料清單BOM工序Routing成本信息Costing information是否實(shí)施工程更改操作？簡要描述該過程。Is a formal engineering change procedure implemented?Briefly describe the pr

16、ocess._ _銷售，市場Sales, Marketing 員工總數(shù)Total staff_在外銷售人員Outside sales people_訂單輸入人員Order entry people_ 市場Marketing_有效客戶數(shù)量Number of active customers_您是否會(huì)制作銷售預(yù)測？如果是您會(huì)怎么做？Do youdevelop a sales forecastand if so how is it done?_預(yù)測限度是什么？Whats the forecast horizon?_在您的部門里是否使用計(jì)算機(jī)？有多少，什么種類？您如何使用它們？Do you use c

17、omputers in your department? How many and what kind? How do you use them?_您輸入訂單時(shí)，是否會(huì)查看產(chǎn)品的可用性？如何做？When you enter orders, do you check the availability of product? How? _您是否給客戶發(fā)送訂單確認(rèn)？Do you always send an order confirmation to the customer?·是Yes·否No如果客戶向您訊問他的訂單狀況，您需要做些什么來提供信息給客戶，這個(gè)過程需要多久？If

18、a customer called you to ask about the status of his order, what would you need to do to provide the information to him and how long would it take? _您是否做信貸檢查？Do you have credit check?·是Yes·否No您是否使用價(jià)格乘子？Do you have price matrix?·是Yes·否No您使用何種報(bào)表？您希望有何種報(bào)表What kind of reports do you

19、use? What do you wish you had?_您所面臨的最大問題是什么？您期望利用電腦改進(jìn)改進(jìn)哪些工作Whats your biggest problems. What do you hope the computers can improve your operation?_財(cái)務(wù)Accounting員工總數(shù)Total staff_在您的部門里是否使用計(jì)算機(jī)？有多少臺，什么型號？ Do you use computers in your department ? How many and what kind?_您是否需要處理多幣制的事務(wù)？Do you have a need t

20、o handle multi-currency transactions?·是Yes·否No是否所有的財(cái)務(wù)事務(wù)都是手工輸入的？或者有部分是從其他系統(tǒng)中導(dǎo)入的？Are all accounting transactions manually entered, or are some brought over from other systems? _每月完成總帳需要花費(fèi)多長時(shí)間？How long does it take for you to close a month in G/L?_您是否使用標(biāo)準(zhǔn)、實(shí)際或平均成本系統(tǒng)？Do you use standard, actual, or average cost system?_庫存價(jià)值是多少？占年銷售額的百分之幾？What s your inventory value? How much is this as a percent of annual sales? _您每月需