跨文化商務交際-4

1、Lecture 4Discussion Figure out a variety of FACIAL EXPRESSIONS.To communicate effectively in the Globe Village, you should be: Nonverbal communication involves all those nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that

2、have potential message value for the source or receiver. -Samovar & Porter2. Why is nonverbal communication important?Bowing in Japan:lHand gesturelHead movement lArm movementHand gesture Case Study “Good, great, well done” in Britain; Persian: discontent. Britain: also for hitch-hiking; Greece:

3、 an insult. U.S. & Canada: disapproval. Greece: a rude sign. U. S.: “Everything is fine and going well”. Germany: “You asshole”. France: “A proposal is absolutely worthless, a zero”. Japan: a commonly used symbol for MONEY. Tunisia: a threat of bodily harm: “Ill kill you.” Greece & Brazil: q

4、uite vulgar connotation. Palm outward: victory (U. S. and many other countries). palm inward: A crude connotation (England and South Africa) Winston Churchills story U. S. & Britain: summon someone to “Come here”; Yugoslavia & Malaysia: beckoning animals; Indonesia & Australia: beckoning

5、 prostitutes; China: beckoning gesture-the hand is extended toward the person, palm open and facing down, with all fingers crooked in a beckoning motion. A positive connotation associated with the University of Texas Longhorn football team. Italy: an insulting connotation Brazil & Venezuela: goo

6、d luck. U.S. subcultures: devils horns. Anglo-American cultures: to wish someone good luck. Germans wish others good luck by making two fists with thumbs inside and pounding them on an imaginary table. To wish someone good luck in Portugal, one would place the thumb between the index and third finge

7、rs. U.S.& most of Europe: a highly offensive gesture. It means as many as four different things in different Mediterranean countries. In Spain it means someone is a sponger, i.e. using other peoples money and never spending his own. In Greece it is a warning. In Malta it says someone is a sneak.

8、 In Italy it is used to call someone a homosexual. Pulling down the lower lid of your eye with one finger is usually used to indicate alertness. In France, England and Greece it means much the same as “You cant fool me!”. In Spain and Italy it is also related to being alert. Used by a South American

9、, it means he finds a woman very attractive. you dont know or care about something. a reluctance to agree. something is ridiculous. A sign of boredom or disapproval in U.S. In Finland it is a sign of arrogance. Everywhere in Europe it is rude to talk with your hands in your pocket. It is something o

10、nly a guilty child would do. In Japan and China, it is rude to stand with your hands thrust into your pockets. In Mexico it signals hostility. In Malaysia it shows anger. In U.S. it means impatience. In Argentina it indicates a challenge. The Chinese and the Japanese find blowing your nose in public

11、 extremely rude. In France, sneezing in public is OK, but blowing your nose in public is the height of bad upbringing. A vulgar gesture in France.Head movement 1.Head movement conveys YES or NO differently:Bulgaria: nod heads - No; shake heads - Yes. Greece: jerk heads back with eyes closed and eyeb

12、rows lifted - No.The Semang of Malaya: thrust heads forward Yes; cast their eyes down - No. Sicilians: raise chins - No.Guan: raise eyebrows once - Yes.In Western culture can signify defeat or uncertainty. In Asian cultures may mean accepting ones place in the hierarchy. Tilting the head upward:In Western cultures is interpreted as being arrogant, as illustrated in the expression, “His nose was in the air.”1.Samovar, L. A., R. Porter & Lisa Stefani. 2000